Hotellit lähellä Watertown

Plussat: Beds were so comfortable but the staff were unbelievably friendly

Miinukset: Nothing

Plussat: VERY VERY CLEAN ROOM WAS THE MOST IMPORTANT AND APPRECIATED, GOOD BREAKFAST WITH LOTS OF CHOICES. THEY HAD A PRINTER AVAILABLE FOR GUESTS...I HAD FORGOTTEN TO PRINT A PAGE I NEEDED ON OUR TRIP..SO CONVENIENT. HIGHLY RECOMMEND, VERY IMPRESSED.

Plussat: Location and cleanliness

Miinukset: Seemed dated and furnishings were cheap

Plussat: Nice location, nice breakfast , pool was clean and had water warm , gym clean and convenient , rooms spacious and very clean. Quick easy check in with Jimmy !

Miinukset: Bed a little to firm for me but husband loved it .

Plussat: Bathroom was spacious and bed was comfortable.

Miinukset: There was a weird smell in the room.

Plussat: it was the perfect location and it was very nice.

Plussat: The staff was very friendly. Everything was exceptionally clean and comfortable.

Plussat: Breakfast bar very clean and hygienic

Miinukset: Nothing to say

Plussat: The room was sparkly clean,and the bed was comfortable. The front desk staff was very friendly,we would definitely return.

Plussat: The location was great! Hotel was in great shape

Miinukset: All was good!

Plussat: I am never disappointed in this hotel.The staff are amazing .The breakfast was great. Just top notch every time.

Plussat: Clean

Plussat: The approximately of everything

Miinukset: The rooms weren't as clean as when we arrived

Plussat: Breakfast was good - choices very comparable to other hotels we've stayed at. Location was excellent, very convenient to RT 81. We will likely use the hotel as a base for a future 1000 Islands vacation.

Miinukset: Can't think of anything major, other than having a freezer in the refrigerator would be a good feature to have.

Plussat: Nice shower

Plussat: The breakfasts were awesome

Miinukset: No

Plussat: Staff was very friendly! Everyone from the front desk clerks, to housekeeping, even maintenance men passing us in the halls gave us genuine hellos with genuine smiles. It was incredibly refreshing for those in customer service who often deal w/ complaints

Miinukset: Breakfast:food was decent, nothing spectacular, but it was standing room only at 9am on a Sunday morning. If the hotel is this busy clearly seating needs to be expanded as the space is small but the hotel also didn't seem at capacity so I can only imagine

Plussat: we had a wonderful stay

Plussat: Clean room and hallways, professional staff, nice breakfast.

Plussat: Service breakfast staff friendly and accommodating

Miinukset: Lightning in room was to bright No night lights or dimmers so a main light did not need to come on to go to the bathroom

Plussat: Room was clean, bedding was soft and excellent quality.

Miinukset: The fan/ventilation was loud

Plussat: Amenities and location

Plussat: Updated, clean, helpful/friendly staff

Miinukset: You can hear some noise from the highway, but not bad

Plussat: Great location. Friendly staff.

Miinukset: Lack of parking

Plussat: Location, friendly staff.

Miinukset: We always stay at this Hilton with every visit to Watertown but price has risen significantly for past 2 years, price is high for a 3 stars hotel at best. Room should be more cleaner especially the vents.

Plussat: Clean. Friendly. Rest on premises

Plussat: The staff were super friendly and the food was great. The weekend brunch was wonderful and a great price!

Plussat: Price should be less

Plussat: Extremely clean, staff friendly and helpful, breakfast was delicious at a reasonable rate.

Miinukset: absolutely nothing!

Plussat: Very clean and comfortable. Staff was friendly and accommodating. Great location for shopping in Watertown.

Plussat: Clean comfy room. Spacious bathroom. Amazing breakfast selection. The smoothies were unexpected and different.

Miinukset: The surrounding grounds has too much empty land and forest/bushes. Though well lit, we didnt feel very safe as 2 women coming in late at night, and having to park somewhat far then walk to the entrance door.

Plussat: Staff in evening was amazing, personable, and very helpful. Willing to go the "extra mile". Breakfast was omelette and sausage, and the standard fair. Room was very comfortable, clean, and relaxing to stay in. Close to everythung. We will stay again.

Plussat: it was clean

Miinukset: the beds sucked so bad.... and steve the guy at the front desk to sign us in was an idiot

Plussat: Clean ! The staff is very friendly.

Miinukset: The hotel has the older style heating units and the temperature did not stay consistent. The units are noisy and woke me up in the night when they turned on even though I had the fan set to stay on.

Plussat: Great breakfast selections. Friendly staff. Loved the whirlpool tub after returning to our room.

Plussat: Seemed very clean

Plussat: Great location. Friendly staff. Value

Plussat: The location was convenient

Miinukset: The pillows were cheap and flat.

Plussat: Place was super clean. Staff were friendly and helpful.

Miinukset: Nothing

Plussat: Friendly staff and clean rooms with very large bathroom

Plussat: Clean, free breakfast, complimentary coffee and cookies, pool for the kids

Miinukset: Bed was a little hard

Plussat: Staff was amazing. Especially the gal that checked us in on Friday. Very pleasant

Plussat: The staff were very friendly and helpful. The rooms are very clean and well kept.

Plussat: Location was excellent and staff very friendly and even remembered my name when checked in and left for supper. was super close to all shopping and restaurants.

Miinukset: I didnt like that a man came down for breakfast with no shoes or socks and also no shirt.

Plussat: Eggs were dry and sausage was over cooked

Miinukset: It would have been nice to have biscuits and gravy and maybe pancakes instead of waffles

Miinukset: Night driver.

Plussat: Hotel was very clean and the staff very kind.

Miinukset: Thermostat in this particular room was a challenge but was satisfactory.

Plussat: Staff was great

Miinukset: Breakfast(which was supposed to be included)was awful,no meat,no eggs,no pancakes,no syrup only one kind of yogurt, one kind of tea bag, and no hot water.We complained and was just they will make a note of it, no refund offered given we had to go buy brea

Plussat: We were able to check in early.

Plussat: Breakfast was very good

Miinukset: Mattress was terrible and room dusty

Miinukset: Have had great difficulty in in operating the room temperature controls. This time couldn't get the air conditioning to stay off even on the heat cycle

Plussat: The pool was nice and warm and the staff was great

Miinukset: No

Plussat: Location

Miinukset: Regular rooms were small

Plussat: everything

Miinukset: not a thing wrong with it

Plussat: There was no breakfast !!!

Miinukset: Breakfast as advertised.

Plussat: Location

Miinukset: Outdated

Plussat: We needed a place to stay heading from Canada to NY and this was rated well online and I booked via the booking app while on the road. It was very empty at this time of the year. Check in was fine, rooms were clean and fine. we basically just needed a bed and a shower as we left early in the morning. It was nice to have a breakfast spot right beside the hotel as well to get kickstarted on the rest of our trip

Miinukset: the breakfast offering was a bit skimpy, but we just got coffee and eat at the place beside the hotel. Bathroom was a bit small, the door had to be open to run the fan and was right beside your knees, but all else was fine.

Plussat: Always a good stay! We've been staying here for over 5 years. Always clean, staff is always friendly, location is perfect. Walk over to Bob Evans for breakfast!

Plussat: Staff were nice and helpful.

Miinukset: Hallways were cold. Room was cramped. One bed was so close to the wall one could not get out of bed on that side. Lighting in room was dim.

Miinukset: Customer in line after me was served before I was. The person at the desk was not the most polite person. Very casual. The place is definitely aged. Needs updates. At least a fresh coat of paint.

Plussat: The location is perfect for what I was there for.

Miinukset: Nothing at all!!

Miinukset: The restaurant wasn't open.

Plussat: Very affordable and staff was very helpful.

Miinukset: Our family has no complaints. We will be staying here again.

Plussat: Location

Miinukset: I was a little nervous after reading reviews . I asked for a ground floor room after reading about the slow elevator. Upon entering the room , the smell of a pine cleaner overwhelmed us. I tried to open the window but could not.

Plussat: Staff very pleasant and helpful.

Plussat: Great location and price.

Miinukset: While breakfast was good half cooked home fries are not so good.

Plussat: The staff was awesome and the breakfast was great. If I ever go back to this part of New York I would definitely stay here and recommend anyone else to stay with this Best Western as well.

Plussat: Staff is friendly.

Plussat: The staff were very friendly and helpful. Rooms were very clean and tidy.

Plussat: They were very friendly and they helped me in anything that I needed due to my being in a electric wheelchair. They are wheelchair accessible. And being a Veteran and a Diamond Member, I was extended every courtesy.

Miinukset: LOVED IT ALL

Plussat: Normally when I travel I don't stay at conference hotels, because they're inconvenient for the traveler. This hotel is conveniently located, has a good restaurant, and nicely appointed rooms.

Plussat: I liked the service of the staff. Very welcoming and friendly, went above and beyond to be helpful.

Miinukset: The first room we were offered smelled of animal urine and feces. The hotel staff changed our rooms and we were very satisfied with the second room. The staff made the first room unavailable to anyone so it could be properly inspected.

Plussat: The pool area is fantastic.

Miinukset: I had to share my bed with my 9 year old

Plussat: Price and location.

Plussat: The hotel is in a great area and a comfortable environment.

Miinukset: We got there to check in and was given the room key.We got to our room and the room had a foul smell so we went to the front desk and they gave us another room. We get up to the new room and that room was a mess.the 3rd room was ok. The staff was great.

Plussat: Location was wonderful, breakfast was wonderful

Miinukset: Room was not very clean...bathroom very small and not clean

Plussat: Clean , great warm indoor pool, good breakfast.

Plussat: Really loved how welcoming the staff was. The breakfast was nice too

Plussat: Location, cleanliness, continental, breakfast, the room

Miinukset: Heater did not put out enough heat The tub is slow to drain, the shower heads need to be replaced

Plussat: Nothing at all!!!!!

Miinukset: Had to switch to 3 rooms because of cleanliness of it. Bedbugs, sheets dirty, need a through cleaning of the whole place.Internet not working in the room.Did not eat breakfast at the hotel because of the cleaning issues here. Hotel need to be updated.

Miinukset: Was very disappointed that the pool is closed for the entire season.

Plussat: The bed was comfortable

Miinukset: Black mold in the shower and the room smelled musty

Miinukset: The room smelled of smoke. It was obvious to us that there was a smoker in the room prior to us

Plussat: Beds were comfortable and the location

Miinukset: It kind of smelled bad, had to ask for a drain stop to take a bath, the alarm clock didn’t work, the remote to the tv didn’t work and they had a popcorn machine in the lobby and never made popcorn available

Plussat: Great location, great price for hotel. A little outdated but clean.

Miinukset: Outdated. needs a reno.

Plussat: Not much other than location

Miinukset: F facility in desperate need of renovation, pretty fun down. Breakfast room was decorated for 4th of July, Christmas and fall, meaning no one cares to make things nice. Glass on for Windows dirty, carpet in lobby stained and worn.

Miinukset: First room allocation was very bad. Smelly room with very loud AC unit. Later room was changed after some effort. I am not sure if I want to stay there again

Plussat: Location. Close to restaurants ..shopping..gas stn

Miinukset: Population of short term renters occupying portions of hotel.king size room basic with mini fridge,coffee pot,microwave ..room could use updating..ac/heat unit -fan not working,leaving room smelling musty

Miinukset: I booked on line and advised I had a small dog. This is the second year in a row I have had problems regarding my pet. I will not be returning. Thanks

Plussat: I was able to sleep

Miinukset: Pool was partially empty, composed of green slimy water. The ice machine didn’t work. The sign on the ice machine directed you to the main desk for ice. No one was at the desk. Part of the hotel seemed to be used as a homeless shelter. Breakfast wa

Plussat: Owner very friendly and helpful. Good heat. Good tv and channels. Good location near city area and to Interstate 81. Restaurant next door and gas station with Dunkin Donuts. Great price! Even don't hear a bunch of doors slamming around 6a like some places.

Miinukset: Need more shower towels. Hot water in shower don't last long. Better lighting. Heater a bit noisy.

Plussat: Convenient for me

Miinukset: When I arrived the room was ice cold. I had to turn the heat on, leave and then return when the room was warmer. Sad when you pay good money for a warm room and it’s warmer sitting in your car waiting for it to warm up!

Plussat: Decent place for the price

Plussat: Decor, carpet was clean. Nice hot water in the shower.

Miinukset: My husband got bitten by a bedbug in room 207. He killed it an took it downstairs so they could see it, they moved to room 205 at 2am in the morning. My husband woke up with 2 more bedbug bites. There was no apology, no offer to reimburse us or anything. We just left. We were there because our Son is stationed at Fort Drum. He had gotten shot late Friday night. We drove from Myrtle Beach, SC a 14 hour drive. I was too exhausted to even deal with room issue at the time. The Royal Inn is bed bug infested. I will never ever stay here again!

Plussat: Great location, staff is excellent! Rooms are nice.

Plussat: Easy check in and check out.

Miinukset: Location was creepy. Man working didn't speak much. No complimentary breakfast. Bathroom was gross.

Plussat: Location

Miinukset: Problems with TV Bathroom sink clogged

Plussat: The bedroom was clean and the owners very nice and welcoming. I would totally recommend this place

Plussat: .The bed was comfortable.

Miinukset: The room was unheated upon arrival. Heater was very noisy, I slept with my winter jacket on. The windows had been left open which filled the room with cold November air. It took a long time for the room to warm up.

Plussat: it was cheap and close to Watertown,

Miinukset: Room smelled of mold. It needed to be more aired out. Room was quite small with a small tv.

Plussat: Nothing

Miinukset: The structure is very old and outdated, need total remake, they claim is a very low budget motel to justify the lack of facilities and filthyness of the rooms but I stayed in many other motels for the same price or little more which were way better. Would not recommend

Plussat: Though old and rickety, the room and beds were passably clean. Spotty internet. Very innexpensive.

Miinukset: Everything was rickety, old and musty smelling. Desk staff was polite. Only one set if towels and soap provided for a double room.

Plussat: The staff was friendly

Miinukset: It was an old motel that needed updating. There were no ice machines and no vending machines.

Plussat: Room was nasty, beds were old and lumpy, heat/air was horrible, it was way too hot with heat on low. Overall, very poor facility, for the cost of the room.

Miinukset: See above

Plussat: Clean and comfy. Just needed a decent place to sleep and shower no frills and got just that. Staff was friendly.

Miinukset: The sink and tub seemed too low

Plussat: Nice clean room

Plussat: Location and ease of use, I also liked the pool

Miinukset: Truthfully there were no other hotels available so I got what I PD for, no amenities and tons of flies and a few creepy crawlies, I hadda buy bug spray

Plussat: Clean, lots of parking, staff very nice.

Miinukset: Book room on first for, was given room on second floor. Breakfast started at 7am, what the hell is that all about. Everywhere else it's as early as 5am, but usually 6am. That was a joke!! That maybe be the reason I do not book here again

Plussat: Location

Miinukset: Our reservation wasn’t acknowledged. We wound up having to pay as they found our names but not the fact that we had already paid...most annoying

Plussat: Nothing

Miinukset: Everything

Plussat: The location, the price and the staff.

Miinukset: There should be a gluten free option breakfast, either a cereal or bread, and also adding yogurt to the menu would be good too.

Miinukset: It took 2 hours for heat to be sufficient enough to enable us to stay in the room. The coffee maker did not work Staff was pleasant

Plussat: Room was nice

Miinukset: Requested 1st floor but got second floor - no water pressure - and only warm water - first floor rooms not used - and no elevator

Miinukset: breakfast

Plussat: The best things about this hotel were there were no bugs and a very good packaged donut for morning breakfast. $----

Miinukset: The room smelled like mildew, the water from sink looked brown, mildew smell arose from the drain,carpet was stained. GPS to hotel didn't work. I called twice and 2nd time got (no kidding!) "Well, we're located RIGHT here!" Where???

Plussat: value plus the microwave and refrigerator. the breakfast choices were good although, as stated below, a waffle or pancake machine would be welcomed. Everything in the room worked.

Miinukset: It would have been a bonus to have access to a waffle or pancake machine in the breakfast room although they presented good breakfast choices.

Plussat: Bathroom was very clean

Miinukset: Room was very dingy--holes in mattress likely from cigarette butts, faint smell of cigarettes (non-smoking room), stained carpet, shower did not work to toggle water between tub and shower head.

Plussat: Location and price we're good.

Miinukset: Older building