Crowne Plaza Phuket Panwa Beach

I can say, I had a really nice holiday and stay in Crowne plaza. The receptionist team were very friendly and helpful, as well the massage team. I had a great massage, so relaxing with a tea after. The room was so big and comfy, every day the cleaning staff was cleaning my room, changing towels. The breakfast buffet with big choice of food, as well a big choice for lunch and dinner. Restaurant staff were nice, some of them I haven’t had a nice interaction, nice sure because they weren’t able to speak English very well. There’s not much around, but using grab app you can move around. At the end, I had a nice experience in a peaceful and calm place, not very busy.

Some restaurant staff not very friendly and polite, and my driver the last morning, was really rude to me. Hope situation will improve because it’s a nice hotel.

The pool

The beach was terrible I ask for drink cup wasn’t Fresh smell that was restaurant by beach

Some of the furniture and fixtures in the room seems quite worn and in need of an update soon.

Didn't use Beach or Pool because of Carona Virus

How the toilet system works - all toilet paper put inside bin not toilet bowl