Wichit hotellia

Plussat: The reception staff were lovely and very helpful getting the one person to the hospital and came with flowers and get well cards. The resort medical staff were also very nice.

Miinukset: Unfortunately after having not left the hotel for 36 hours and having eaten nothing but the hotel food 3 out of our party of 4 got food poisoning. One person had to go to the hospital due to the severity where it was diagnosed. This was a very expensive place that you would not expect to get food poisoning. The 3 people who had the food poisoning were the same people who shared the dishes at the hotel restaurant 12 hours before they got very sick. We spent the entire stay having to stay near the bathroom. The staff tried to say it was because we weren't used to the heat or the climate.....we live a 1 hour flight away in Malaysia. It was not the climate and was diagnosed as a biological. Although we did not ask for any kind of refund or compensation, I'm still shocked that no one higher up in the company came to speak with us or offer us anything.

Plussat: The breakfast was beyond my expectations. The room was way more luxurious and spacious than I thought it would be. It was so large, I actually asked the staff if my room took in all of the space. Also I have never experienced a room with my own private pool. Staff were always prompt when requesting transportation. I experienced only one mechanical issue, and I have experienced issues in other resorts from time to time. But the engineer responded quicker than any other property and solved the issue on the spot, leaving me time to enjoy the room and pool.

Miinukset: The power trimming or power blower causing noise disturbance outside of my room started a bit early for me. I believe that it was about 08:00 am on a Sunday. I think a more appropriate time should be after 10:00 am

Plussat: The ocean view pool villa was amazing and the pool and buffet breakfast really good. The spa was great value in low season.

Miinukset: It is very quiet so if you want a lively holiday not ideal, but great if you want to relax.

Plussat: Everything amazing place for relaxing

Plussat: View amazing and so wonderful Staff very friendly Swimming pool very nice and beautiful

Miinukset: Very far from town and no transportation available at night

Plussat: Room & food

Miinukset: Manager of the restaurant with a bad attitude with arab and muslim he annoyed us everyday he is not professional at all

Plussat: View

Miinukset: Room facility

Plussat: Perfect pool & lounge, the view was amazing, quiet and classy, good breakfast.

Plussat: The great staff, the spacious huge room, the cleanliness and the great variety of breakfast buffet.

Miinukset: It was quiet remote but it worth the trip, some gaps in the doors and windows may allow some pests to enter the room, we had a gecko in our room but housekeeping took care of it.

Plussat: Great Location, Very good food, nice wellness center, ok GYM, nice pool, nice beach and waterfront, friendly staff

Miinukset: Over complicated lighting control in the room, bad switch locations and functions, many steps to be caution about while moving within the room/suite,, sharp corners in walkways, the resort is aging quite fast (poor maintenance) for such luxury resort, some towels are discoloring

Plussat: Location is at southest part of Phuket but with an amazing amazing amazing view especially at their Baba Nest Rooftop lounge .. it is a must to go there and enjoy the breathtaking view (reservation required) .. the room was very clean “no bugs at all inside the room which is rare for a resort in Phuket” .. our room was ocean view which was great .. liked the decoration .. they have tuktuk to take wherever you need to go around the resort .. staff are great of course.. breakfast was great .. they also have a game room which was nice to kill some time and have fun.. they have different swimming pools and they are all very good... I would definitely come back to this resort.. highly recommended!

Miinukset: Our room was Pool Suite with ocean view.. meaning it has its own private pool but to be honest I was a bit disappointed with the pool as it was very small .. I preferred to go the open public ones to enjoy a good swim.. thats the only thing I didn’t like about this resort.

Plussat: The villa we stayed in had tremendous views and the pool was spacious. We especially enjoyed the outdoor showers with ocean views. The staff were very friendly and helpful.

Miinukset: The breakfast buffet was a huge let down. The variety of selection was disappointing and the quality of the food e.g. egg station or pastries, was not up to standard. Even the coffee was not good...

Plussat: The pool, the breakfast and restaurants were all amazing. They made my birthday feel so special.

Miinukset: The weather. Unfortunately we went during rainy season

Plussat: Absolutely mesmerising location on the top of the hill. wonderful room with fully equipped sound system which was definitely a plus. Multiple pools with different atmospheres. Food was amazing. One of the best thing about the hotel was the evening at Baba Nest. The best evening sunset I have ever experienced. The location of the hotel makes it one of the best hotels in Phuket without a doubt. Highly recommend if you are travelling for honeymoon

Miinukset: Almost everything was perfect

Plussat: Everything! Absolutely everything! I am already thinking going back there next year!

Miinukset: I would say only small beach but that is nothing compare to everything else!

Plussat: Food, restaurants (view+food), spa

Miinukset: We were not granted a late check-out although we stayed for 4 nights and we requested for it during check-in. They told us they’ll come back with the confirmation later but never they did. We called on the last night to make sure of the situation, they replied that we didn’t confirm our request of the late check-out so they won’t!! We tried to explain that no one communicated with us but no one understood. Not worth returning especially with the same price you could get more resorts with better rooms, facilities, events, location and appreciation.

Plussat: Lot of Villa options to suit requirements be it couples or families . Location is very good with amazing sea views.

Miinukset: It’s little pricey. Location is good but little far from the city. Connected beach belonging to beach was a disappointment . It was very narrow and unexpectedly small

Plussat: The view was excellent and the staff could not have been better! It was quite a luxurious resort and they've thought of everything you could want or need. The private beach is gorgeous.

Miinukset: The food was just okay.

Plussat: I liked everything about this resort. The views were spectacular, the staff were really kind and friendly, the resort’s Restaurants were really good!

Plussat: 　　　very good，want to come back again

Miinukset: elevator

Plussat: The employees.

Miinukset: Furniture

Plussat: Relaxing, spacious and lovely staff.

Miinukset: Not being able to use Cape Panwa pool.

Plussat: Staffs were very nice and helpful.

Miinukset: -

Plussat: Easy to access, quiet location with all the standard facilities. Good breakfast menu. Comfortable rooms, good room facilities, every thing worked and comfortable beds.

Miinukset: Possibly at little out of the main tourist area but this may be a positive.

Plussat: The location is farther away from Phuket Town, some people might like that. But, the surrounding area is more peaceful, cleaner, and overall had more character than Phuket Town and the touristy beach areas, which just seemed like a typical beach town. At night, street vendors of both food and souvenirs set up on the road right outside the hotel. The area has a ton of character. We were here for my Birthday and my fiancee told the front desk. They went above and beyond making the day special delivering a cake to our room and decorating our bed with fresh flowers and an towel- elephant. It was an amazing experience!!!

Miinukset: It was very hard to get taxis in Phuket, but that didn't have anything to do with the hotel. Small critique- don't get the "crunchy" bacon. It seems to be the "soft" bacon from the previous day cooked again.

Plussat: Beautiful place, fabulous people.

Miinukset: Nothing!!!

Plussat: Staff are very friendly and helpful. Loved the sea view from the room and the character of the place.

Miinukset: Nil

Plussat: Location was a a 30-min drive from Patong Beach which ensured that the crowds were less. The hotel was very good, the sea view across from the room was fantastic and the staff was very polite and helpful. The travel desk guy arranged outings to Elephant Jungle Sanctuary and Phi Phi Islands at very competitive prices. Breakfast was very good and two swimming pools (one on roof top) made it very attractive for family. We had access to private beach of sister hotel which was very nice

Miinukset: A few minor things - very limited electrical sockets and the washing machine was not fully functional From an environment perspective, too much plastic is used (in hotel and Phuket overall), bath towels were washed daily - tried telling them that is not needed, but message was lost in communication.

Plussat: Able to use sister property with private beach.

Miinukset: Expensive to get to airport.

Plussat: It’s is away from the hustle and bustle of Phuket Town. Quiet, with its own beach

Plussat: Location is superb! Room is big!

Miinukset: No

Plussat: Beautiful location on the beach. Very clean nice rooms.

Miinukset: The staff at breakfast were a little slow in clearing plates etc

Plussat: I was blown away from the design to the property's location. Was blown away again from the cleanest, to the staff. Everybody was extremely kind.

Miinukset: So far so good.

Miinukset: Overcharged for what you got

Plussat: Return visit so shows we like it though it has been some years. Loved our own private pool. Beach and facilities lovely. Location quiet part of Phuket. Local massage places great. Easy walk or shuttle to village with other eating possibilities.

Miinukset: Nothing to note

Plussat: Food swimming pool staff were great and friendly

Miinukset: Taxi was expensive to get around to other places and areas

Plussat: Love the whole ethos of the place. Pool, and restaurants fabulous. So clean. Staff especially fantastic. Welcomed and remembered by all the staff. Feels like coming home every time we visit. Spa fabulous too, treatments a real plus. And the little restaurants in the village are worth a visit. Great prices. Little spas nearby good too. ESP Viva, 1st one up the hill. Very clean. Off the beaten track, nice quiet corner of Phuket, far away from Patong et al. Best regards to Oliver, Daniel, Ken, Jenny and Supatra, plus others l cannot remember their names.

Miinukset: Absolutely nothing. Only possible thing is, if kids are very screechy at the pool, it can be uncomfortable for all the other guests. People need to relax and read etc. Without the bombardment of constant screaming. The family could be told to take them off down to the kids pool by the beach. Think staff might be a bit intimidated to request this action.

Plussat: Unlimited breakfast and the view from the swimming pool.

Miinukset: Our room was next to a high voltage wires... for a 5 star hotel it’s really a joke...

Plussat: Gem of a resort! This place is very swanky. Big pools that overlook the beach and ocean, plenty of areas to lounge under umbrellas, and attentive staff to wait on you. The breakfast is top notch and the rooms are perfect. Great place to relax and one of the few areas of Phuket that is quiet.

Miinukset: The location is far from everything and the taxi prices at the front desk are really expensive! GRAB is a better option for taxi service. There is a free shuttle to a main area but it only runs during the week.

Plussat: Beautiful views. Nice pools. Relaxing ambience. Room v comfortable. Decent veggie options. Happy hour 4-6pm. Late checkout.

Miinukset: Room overlooked the car park. Remote location so not many other dining options within an easy walk.

Plussat: The style, comfort, furnishing & location, excellent

Miinukset: Nothing

Plussat: We have a nice trip at there. Nice service from staffs, nice food and I got a wonderful experience from here.

Plussat: Nice Resort, well designed. Friendly and attentive staff

Miinukset: My only suggestion would be some atmosphere in the restaurants at night as I would have spent more had I wanted to stay there.

Plussat: The resort is nice and clean. Still looking new even after 2 years in service. Love the pools. There are 2 pools for guest to swim. We stayed at the pool suite and the view is fantastic. The staff is always friendly and helpful. Will definitely recommend those who like a romantic stay with quite surrounding.

Miinukset: Too many stairs, not that friendly for kids or senior folks.

Plussat: Everything

Miinukset: Nothing

Plussat: Beautifully maintained resort in a stunning location. All staff were absolutely amazing and made our stay so wonderful.

Plussat: Bed was comfortable, room was clean, staff were friendly but not helpful at all. Enquired about a downgrade to a normal double room, staff took 20 minutes to search for room price and said will contact me once i go in my room. No call came !

Miinukset: Not worth the money at all !! Definitely not a 5 star hotel by any means, Michelin guide must be joking. Private pool room which leads to public pool. Faulty card terminals took one hour to check in. Came for my honeymoon, checked out and went straight to a proper 5 star hotel:

Plussat: At first we booked a deluxe room without view. At the arrival, we’d got our room upgraded, which was a little nice surprise. When we arrived at the room, we were so amazed as there was a direct access from the room to a private pool. Thanks to all the staff for this really nice stay.

Plussat: Great view, breathtaking beach, amazing gateway for couples

Miinukset: Location a bit far from services, more variety of restaurants Private pool is too cold, could use a warmer generator

Plussat: Breakfast and private pool.

Miinukset: Aircorn sound is too loud

Plussat: This little gem sits on the side of the hill overlooking beach and the quaint boats and yachts. The pearl farm has its blue and white boxes bobbing in the water out to the distance. The experience is phenomenal. I thought Santorini was the best vision I had but this one just trumped it. The beach is gentle the sand clean and the villas stunningly clean and perfectly appointed. Your own pool to while away in after you are done with the beach. The food is sensational. We chose to do the beach dinner and is incredible value for money . Choice of seafood or meat ! Wow ! We opted for seafood and loved every mouthful. Done miss this gem or you will be sorry.

Miinukset: It’s perfect

Plussat: The great view, Staff

Miinukset: Location “ Far away from the center or Patong “ no Services Around the property and hard to get a car by transportation app “Grab” , very poor breakfast “ no Buffet, they will show you a menu and you pick whatever you want “ , Quite expensive comparing to the others.

Plussat: Villas got amazing spectacular views. Breakfast was also good. Friendly staff. They helped us when we need. We were there in july. We were lucky about weather. We will definitely come back again. Enjoy

Plussat: everything is so awesome. from the view, facility, staff. everything is worth the money. although its is quite far frm the city, but if you prefer a very relaxing getaway, this place is gems!! my family and i missed this place already. cant wait to be back!!

Miinukset: the sad part is only about leaving the hotel

Plussat: The staff were really friendly and helpful. The duplex villa was amazing and the view from our room was unforgettable.

Plussat: The deluxe 2 bedroom villa is amazing! So spacious and the view is fantastic! The splash pool is a nice feature.

Miinukset: It's a little secluded and takes a while to drive there. Not much to do at night, but that's also part of its charm. But because there isn't much to do at night, I wish the beach activities like kayaking were available past 7pm to allow more time for fun. Access to our room 502 is from the street level. It can be dangerous accessing the room since the resort van parks in the space that we need to walk to access the room. This forced us to walk along the road and avoid traffic. The menu at the restaurant could use more kid friendly options, especially for picky eaters.

Plussat: View, Breakfast, pool

Miinukset: Limited internet connection because room was assigned in the edge of resort

Plussat: Excellent!

Miinukset: No space for parking

Plussat: Great beach access.

Miinukset: The see through bathroom was kind of weird even through there was a curtain

Plussat: Everything is wonderful

Miinukset: Noting

Plussat: Aamiainen oli hyvä ja riittävä

Miinukset: Kuten aina. Aamupala loppuu liian aikaisin. Lomalla haluaisi nukkua ja herätä rauhassa.

Plussat: Most beautiful place i have ever stayed at. The staff was polite and extremely understanding. Food was amazing and everything was reasonably priced.

Plussat: I went here with family because I wanted a relaxing place for my parents and avoid the crowds. It was perfect. The staff was helpful and our stay was very peaceful. The rooms were beautiful and comfortable. The pool upstairs is very relaxing and we felt that it was an absolute steal to get this place at such a low price! Was worth it! We didn’t really have a plan when we arrived there but there was a person near the front desk who helped us plan our trip around phuket and for island hopping. They arranged an airport shuttle (for extra price) to and fro that was very punctual and had our breakfast packed very early in the morning for the convenience of our travel.

Miinukset: The complimentary breakfast was good but on one of the days there were flies on the eggs - the eating area could use some help in getting rid of the flies.

Plussat: Friendly staff especially receptionist: they are willing to help us for other information. Good service mind. During stay, some area is on renovation procedure. We got the upgraded room with complimentary dinner included cocktail as well.

Miinukset: Less selection of breakfast prepared.

Plussat: Super comfortable bed. Plenty of room.

Miinukset: Hairdryer didn't work. Bedside lamp only worked intermittently.

Plussat: The Beach.

Miinukset: I booked 9 rooms for 14 pax and fully paid for 3 nights stay on 3rd Dec 2018. When we checked into the hotel on 9th Aug 2019, the duty manager insisted that I need to show my credit card that used to make the booking in more than 8 months ago. The former credit card was replaced due to unforseen circumstances. Hence, the duty manager insisted to refund me the amount charged in local currency and charged the same amount onto my new credit card. This was unacceptable because Thai Bhat has appreciated by about 10% against sgd. This dispute has caused all of us, 14 pax, were held back from checking into our 9 rooms for over 2 hours! We contacted police officer from Bangkok to give guarantee and yet the duty manager declined to accept until we insisted that we speak to his superior. This whole commotion affected our holiday mood badly. All the 14 pax were from 4 different countries and a few of us worked in financial industry find that the hotel policy is really unacceptable for full unrefundable payment made! I have made many prior bookings in the past and never once come across such encounter.

Plussat: Amazing breakfast. The staff was so nice and always ready for anything you could want or need. Located a bit far from everything; but if you're looking for a secluded place to just relax and unwind then this place is perfect.

Plussat: Location is amazing. Quiet and relaxing.

Miinukset: Quality of the breakfast could be better.

Plussat: Hotelli oli aivan ihana.

Plussat: - Amazing rooftop pool, bar and restaurant - Helpful, friendly and professional staff - location next to the beach, nice views - Lots of deals for food & cocktails in the hotel bar & restaurant

Miinukset: - The overall location area is pretty quiet, a few restaurants scattered around, have to taxi to see more - The pool could have been cleaned more frequently as plenty of times we were swimming and could feeling hair getting wrapped around my fingers and other particles

Plussat: Peaceful Location and super friendly staff team

Plussat: Everything else beside the breakfast (priced 1750bht for 2)

Miinukset: The price of the buffet breakfast, it is so high that isn't worth it if you didn't book with breakfast!

Plussat: The property is simply the best if you want to experience the sun, sand and culture. The Aqua restaurant and the food served by them is brilliant. The property has a host of activities lined up for their guests and also a concierge to help plan external activities.

Plussat: Everything

Miinukset: Fantastic

Plussat: Service, Facilities, Breakfast, Cleanliness

Plussat: Location was perfect during the hide tide. Breakfast was not up to the mark and don't have variety for an international guest.

Miinukset: Food is not even closer to three star hotel and it should be improved if they wish to facilitate the international customers.

Plussat: The view

Miinukset: Anything specific

Plussat: Room was not available even after 3 pm so we had to wait for another 20 minutes. Breakfast is soso, room is soso, which did not have cups and spoons. Hotel pretty far from party place or from center. We can for several days so we could swim only once in the sea because of tides.

Plussat: Seaview from the room was awesome. Beach was great . Staff were proffessional and successful. Everything were great , nothing to say !

Plussat: Nice sea view. The staffs are warm & helpful.

Plussat: This is what I was looking for, a location away from the tourists and a place we can just relax. This location is far from the local scene but this is what we wanted. If your looking for a relaxing spot with a great rate this place is it.

Plussat: Rooms were lovely. Enjoyed breakfast round by the pool.

Miinukset: There was really nothing to dislike.

Plussat: Beautiful bungalows with garden and pool.

Miinukset: Bed is hard Management changed so some instability

Plussat: Sansuko has a good feel to it. The room is spacious and the bed very comfortable. The pool is also good. It allows for you to experience the real Thailand because it is located in a Thai neighborhood. Having explored the area thoroughly here are the top things we found. Number 5 is a good option. 1: The beach with a restaurant & bar and massage huts. Turn right at the little giraffe statue on the mountain road and you can use that beach if getting something from the bar or restaurant. 2: There is a local non tourist Thai restaurant next to the 7/11 which is front of the river. The fried noodles and Pad Thai is so good! 3: Sawasdi Restaurants number 1 and 2. Number 2 has live music. 4: Panwa Cafe has great breakfast! 5: There is a pier close to Sansuko that has a ferry to Phi Phi Don Island. Take the ferry with an open return ticket. It is 800 baht return. Stay on Phi Phi Don and walk through the cutest little streets at night and eat good food. Get a long tail boat for 1500 baht for 3 hours for 2 people and go and explore Phi Phi Ley island and see the beautiful lagoon and Maya Bay (if open) etc.

Plussat: Quiet location, friendly staff.

Miinukset: Middle of nowhere. Not a tropical beach - like environment. Pity. Most of the breakfast items were not available, not even some fruits.

Plussat: Couldn’t fault the Bungalows or staff. All was great. Pool was a nice addition too.

Miinukset: A little bit out of the way of places and need a bike to get around.

Plussat: - the personal was really nice, the house was nice and very clean

Miinukset: - the location: not near to the beach (5km to get there) and there was no way to walk. The lady from the receptions were willing to take us to the beach and take us from there, between 11 am- 17 pm... but there were no restaurants near by.

Plussat: Owner, Bobbi, is absolutely fantastic and helped us to better arrange our trips and the overal stay. I loved the bar that is available on the site. Pan and other staff have been really great to us and the option to be driven to local beaches and sights was one of the best features. We also celebrated a birthday of another visitor with local Thai grill party, which was memorable and delicious experience.

Miinukset: That I could not stay longer.

Plussat: Great accommodation, very helpful staff and a nice host. Had a great stay!

Plussat: Nice private villa with room safe and kettle. The Beach Bar is a lovely location, cheap beer and food, (big Leo only 90 Baht and lots of chicken , beef and pork dishes 80 -100 Baht), but you do need transport to get there, its too far to walk.

Miinukset: Location is a bit remote if you don't have transport and taxis are expensive. A 7/11 and one restaurant within walking distance, not much else. On the website and their info brochure states free shuttle to Beach bar. We asked to be taken and was informed by the new boss (Bobbi has left) that it's the drivers day off. So they rented us a motorbike for 200 Baht daily rate. When we asked the next day we were told by the same lady boss that actually as they are now nothing to do with the Beach Bar they would not take us. So we rented a motorbike again. We asked to book a taxi back to Phuket town on the last day and the lady boss said we have our own taxi which will be 400 Baht, the same as the others charge. When we confirmed the time they said it will be 500 Baht ! I said no problem we will get one from outside and the price dropped to 400 again...... Also requested a late check out on our last day and was told we would have to pay for a full day even though we only saw one other guest staying there.

Plussat: Very comfortable double bed and a lovely hot shower whenever either was needed. Semi-private patio/balcony area, ideal for reading a book or simply contemplating life :-) It is very peaceful and relaxing with its own pool and the "locals" are very friendly as one would expect in a rural setting in Thailand. When I was there (October 2018) for 3 weeks, there was new management with grand ideas for the future, which I hope they manage to do without taking away the simple charm of Sansuko Ville. This property is located in a small, predominantly Muslim village called Klong Mu Dong, within walking distance of many local amenities, and certainly 10-30km away from the hustle and bustle of Phuket Old Town or Patong. Well worth hiring a car if you wish to travel, although there are Scooters onsite for hire at a very reasonable 2-300 Thai Baht per day. I travelled as a single person, but there was no issue with me bringing back a new friend to stay overnight or for breakfast in the morning. Room cleaning is 24/7 and all dependent on when (or if) you bother to leave the room. I doubt if I have spelt their names correctly, but Tukta the Manager/Owner is very accommodating ie should you wish a bottle of beer with breakfast :-) or stay up all night until the early hours of the morning talking and drinking. Nam and Li are the two lovely ladies who serve the beer, clean your rooms and generally help make your stay as relaxing as possible!!

Miinukset: It was the rainy season when I was there, so an essential piece of kit is Fly Spray!! Absolutely nothing the property management can do v nature itself, but useful nonetheless!!

Plussat: Rauhallinen sijainti, uima-allas, henkilökunta

Miinukset: Hiukan oli etäisyyttä jokapailkaan, mutta skooterin vuokra 200bht päivä oli halpa

Plussat: We have stayed 5 days at this hotel and it was the most 5 relaxing days I ever had. The hotel is a little remote which it worked perfectly for us. There were not a lot of guests around and we had the pool and beach almost for ourselves. The staff is very friendly and welcoming. The restaurand has good food and they can cook thai and european food. The room was very clean and big. We had a big terase overseeing the sea.

Plussat: Everything: the view and cleanliness

Miinukset: The beach is not swimmable.

Plussat: Breakfast was amazing, view was amazing, pool was amazing.

Plussat: The location and view was breathtaking

Plussat: Staff first and foremost were lovely and very helpful with booking. Loved the room and view. We had double room with Seaview. Had a lovely tub on the balcony/bathroom. Far enough from the hustle and bustle but not a bad drive to get too. Breakfast was okay. Pool was lovely and cleaned regularly. 7/11 close and had good eateries. Pinto and Ao Yan Seaside were awesome and also had great staff. Can’t wait to get back

Plussat: Calm and relaxing environment

Miinukset: Breakfast items

Plussat: Staff were polite and helpful

Miinukset: Very old hotel with no renovations at all, I had so many issues with my bathroom, shower didnt worked properly the water couldnt go down as result the bathroom was like a swimming pool, I asked 2 times same day to fix it, the first one they said its ok now but it wasnt, my bathtub was such a dissapointment it didnt work at all and one of the reasons that I booked this over priced room was the bathtub, the whole room especially the toilet had a totally disquasting smell of mοld! The remote control of the aircon wasnt working properly as a resuld you had to leave your bed during your sleep if you wanted to turn it off, not clean at all, only the basics, curtains where disquasting with spots of mold, they didnt even broom my balcony, about the breakfast, so boring poor and same every single day like a hostel not for a hotel, dont mention the fact that every morning I had to search for someone to call the chef for an ommelet she was never there on her own, beach was disquasting and not for swim for sure, full of debris, their bar and restaurant totally over priced, they dont have any Spa services like they are providing in the description, plus too far for everything in the middle of now where but for such a terrible hotel like that you cant even relax far away from everything, they didnt even offer me an other room after all these problems, it was totaly over priced! There is no reception service after 10pm like all normal hotel so if you need anything good luck, no manager nothing it was the "ghost" hotel!

Plussat: The view from the resort is amazing.

Miinukset: The Wifi network, should have been better

Plussat: Everything! Just an absolute treat to stay at. DVD library, all sorts of amenities and a great restaurant!

Miinukset: Not everything is going to be perfect in Thailand, but this is pretty damn close.

Plussat: Recpetionist very friendly and helpful.

Miinukset: Brakfast "buffet" choice very poor. Beach dirty. Generally a bit run down. My room did not have a safe. Aircon did not work, took a while to repair. Noisy birthday Party until 3 am in the morning for outisde guests.

Plussat: Pool and private beach

Miinukset: The hotel is for from the central and places to drink and eat and their own restaurant is quite expensive

Plussat: Ihanan rauhallinen paikka. Hotelli oli siisti ja henkilökunta todella ystävällistä. Täällä mieli lepäsi ja sai rauhoittua omassa olossa. Paras hotelli tuolla seudulla.

Miinukset: Ei mitään negatiivista sanottavaa. Ainoastaan jos etsii paikkaa jossa on vilinää niin tuo puoli Phukettia ei varmasti vastaa odotuksia.

Plussat: Clean Swimming pool

Miinukset: Breakfast is not good No welcome drinks One of the staff member helped us to book the Phi Phi Island Tour and she charged lots of commission from us and charged same fees for my 8 year son.

Plussat: Comfortable room, clean, good wi fi

Miinukset: Kids at front desk dosen' t speak English, useles staff....poor breakfast

Plussat: comfy beds and the very spacious rooms. fast wifi and it was very clean!

Miinukset: laundry services was down far away from everything Taxi drivers found it hard to find the recenta reception staff barely speak an english

Plussat: Situated away from the old town in a quiet residential area so very little noise. Transport or taxis are a must.

Miinukset: Breakfast was Chinese but not very well cooked or presented. Only cornflakes and toast for non-chinese. The breakfast time music is so bad - Old MacDonald!!! A little distant from attractions / shops / restaurants (but see above).

Plussat: Lovely stuff, helpful.

Miinukset: Nothing

Miinukset: Wonderful place, beautiful view and all the staff is very kind and generous!

Plussat: It is one of the best hotel we have ever been. Stuff is high professional and absolutny friendly. Massages, swimming pool and fitness was great. The breakfast in this hotel is really the BEST one! Good location as the starting point for trips to islands. Greetings to Fern, great guy from reception who helped us to plan the best trips around. (Maya bay, Phi Phi, Phuket aquarium, Big Buddha).

Miinukset: There is only one restaurant excluded the hotel one near to hotel and during the low tide there is a long moody beach. But the swimming pools are so amazing that you we could not count it as the disadvantage.

Plussat: Hotel facilities, the view, clean pools

Miinukset: Location. No shops around. No eating places around.

Plussat: This Resort is was amazing! The view, the staff and the breakfast. Just everything was perfect! One of the most beautiful resort/hotel I have ever been to. Highly recommended

Miinukset: The location, it was a little far from the main wellknown “ Bangla Road “.

Plussat: The view

Miinukset: The Furntuire very old and broking

Plussat: Nice stay for my family. We are strongly request for the baby cot and you have set it up. Upon check in, a pack of baby milk was lost along the luggage delivery but the Bellman bought the new pack from the supermarket for us and apologise and the next day Bell found the lost one and brought to us again. So helpful and care. We are very appreciated.

Miinukset: Furniture is a bit old. Some mosquitoes in room. Water tap at the basin was leaks.

Plussat: Friendly staff, great diner, ok breakfast

Miinukset: SPA treatments are sub normal

Miinukset: Nothing bad about it

Plussat: This was one of the best hotels I have stayed in. Even though the property is huge, it is maintained excellently. Everything from the check-in to departure was very smooth. The restaurant chef was very helpful in getting us vegetarian food.

Plussat: The staff were absolutely amazing! Couldn’t recommend this place enough! The room was clean and decorated very nicely. Was close to the central festival and can get a airport bus for only 100 baht each! Great restaurant next door too called Crust!

Miinukset: Nothing! The ladies who work there are fantastic!!

Plussat: Clean, good service

Miinukset: Very noise from the road

Plussat: Traditional thai food very delicious

Miinukset: Nothing

Plussat: O’Nya was this charming hotel that I absolutely loved to stay in it was just like the pics , situated at a central Phuket it’s just 20 mins from Patong Beach

Miinukset: Breakfast could have been better they only had pork for breakfast which could be slightly inconvenient for those who don’t eat pork

Plussat: Parking space is a bit limited, but if you check in at night some will be available.

Miinukset: It might not be good for a handicap because there was no escalator or lift to go to the room.

Plussat: decoration and style of the hotel

Miinukset: no elevator

Plussat: Hyvä ilmanvaihto ja puhtaat kauniit huoneet. Alakerrassa useita ravintoloita mistä valita mieleistään ruokaa. Kauppakeskus todella lähellä 900m päässä.

Plussat: Location, Facility, Local light breakfast (Good taste)

Miinukset: Bed is less comfortable but not much.

Plussat: Room layout (very cute) Staff greeting Cleanliness Location

Miinukset: Noise (near the main road) - Tip: ask for a room on the other side of the building away from that road No hand soap in the bathroom No lift (not easy to go up the stairs with a big heavy luggage)

Plussat: Very clean

Miinukset: To much noice from outside, the location is far from everything and you cannot rent a taxi except the one from the hotel tat is more expensive than Grab service.

Plussat: Good breakfast, nice location on the quay, friendly staff, very quiet hotel, clean spacious room and good value for money. Good view from our room looking onto the water. We would reccomend and would stay here again.

Plussat: The staff have been super friendly and while the rooms are simple, they are very nice, clean and cosy. It's in a quiet area and not too many things around, but you can rent a scooter right from the hotel to get around. Food options are around, but the restaurant next door at Moonhouse is great and June serves some proper Thai food, so there is good food close by.

Plussat: Property and Location

Miinukset: Recheck the room's facilities before quest arrival.

Plussat: The staff were super attentive and very friendly.. The room and the property was super clean and the location overlooking the water was great!!

Miinukset: The bed was way too hard for me, and the room we stayed in could be updated a bit.

Plussat: Great place, lack of restaurant let it down and lack of other restaurants in the area also. For a short stay like we had it was perfect though. Staff were absolutely wonderful

Miinukset: Lack of restaurant and bar.

Plussat: The location is very quiet which was exactly what I was looking for. There are many convienent places very close to the hotel. Staff was very friendly. The food was excellent. The views from the room were awesome. The room was very spacious and clean. The bed was super comfortable.

Miinukset: The small pool is lined with tiles without grout which makes for many many sharp edges on the tiles. It did leave little cuts on my feet and hands.

Plussat: Nice clean and well served hotel - just like the photos. Very helpful and friendly staff and scooters, bikes and canoes available on site to hire. The sun deck with loungers and pool is great and right on the quay with open sea view. Local restaurants and 24 hour mini-market across the road.

Miinukset: Not a dislike really as I was aware of location, but the nearest beaches are a scooter ride away.

Plussat: Loved the view, The pool was nice, Area was away from most things, A couple nice restaurants near by.

Miinukset: Beds were awful

Plussat: Excellent breakfast. Very comfortable room and nice pool.

Miinukset: Tried to amend our booking from 5 nights to 4 nights, but then to return for a further 2 nights 2 days later, so in all 1 extra night, but they were insistent that we could not make the amendment even though we wanted to stay an extra night.

Plussat: Erittäin siistiä!

Miinukset: Hotelliesittelyssä ei kerrottu että hotellin rannassa ei voi uida

Plussat: Clean rooms and staff was nice, breakfast was good.

Miinukset: It’s not four-star hotel. It’s a three star hotel. Rooms in the pictures on www.booking.com look better than it’s in reality.

Plussat: Really nice hotel and great that it’s on the beach. Staff were extremely friendly and nice.

Miinukset: The shower in the room - lack of pressure and kept fluctuating from extremely hot to cold. No middle ground. Location - too far if you want to go into more happening areas like Patong. Taxis are expensive and the hotel is about 45 mins away from Patong.

Plussat: The staff was amazing! Made our staff so much better!

Plussat: Everything! Great resort. Great food and bar. Loved the pool. Lovely rooms. I stayed in room 203. Perfect!

Miinukset: It's a bit far from the famous beaches but it's a perfect setting if you prefer quiet, peaceful, birds singing and total bliss. ♡

Plussat: Erittäin kivat ja siistit bungalowit.

Miinukset: Tuli yllätyksenä, että hotellin lähistöllä ei ollut uimakelpoisia rantoja ja sijanti oli hyvin syrjäinen. Skootterin tai auton kanssa toimiva.

Plussat: Location with natural environment,beach front villa

Miinukset: No fitness center available

Plussat: Everything is great! Very beautiful garden and villas, pool with a view, everybody’s extremely nice and friendly.

Miinukset: It’s far away from Patong and other beaches (Panwa has its own beach close to this hotel), but it’s actually not a bad thing. We liked the location because it was not crowded with tourists.

Plussat: Great apartment, lots of steps to get to and from the restaurant and rooms however. food in the restaurant was fantastic though.

Miinukset: Location wasnt great as it was quite a way out from the main town, however it was very peaceful. Great to see The Big Buddah lit up at night.

Plussat: Loved it all! Staff amazing and great with the kids. Perfect for a few quiet days away.

Plussat: The room and area and accommodations were outstanding.

Miinukset: The staff were shady. On their website they listed free thai massage under special offers. We showed it to the staff and they gave us problems and would not honor it even though it was on their website.

Plussat: Out of the city quit location.

Plussat: The view and the staff are very good. The staff is very helpful.

Miinukset: The location is a bit far from the city. However if you prefer quiet and want to relax, it is the best place.

Plussat: Comfy clean room and facilities such as shuttle bus to town and kayak

Miinukset: Foods not impressive such as bread. Taste not great

Plussat: Walking distance to Central Festival

Miinukset: Really old condo, smells wet

Plussat: It is close to the Lomprayah ferry terminal and the rooms are really tidy and nice and clean.

Plussat: Friendly staff and very near weekend market and central shopping centre.

Plussat: Service. Feel the hospitality.

Miinukset: Not so clean. But It's valuable of this price. It's still good.

Plussat: The hotel feels like brand new, so clean, good security card access and a security guard to protect your car/motorbike. A great restaurant with Thai and Western menu is located 30 meters away. Great place to stay at weekends as the night market is 100 meters away, I will stay here again for sure

Plussat: Great Location! Access to both Central Festival and the Naka Night Markets was relatively easy on foot, both being only 10 to 15 minutes walk from the hotel. For both Central and the Night Market crossing by the traffic lights is the safest way as the road has heavy traffic. Hotel reception is efficient and friendly. Room make-up service is very good. Room size is bigger than average. Norkchan Cafe is right on street in front of hotel. Open from 09:00 until 19:00 Very convenient for breakfast, lunch or cool beer.

Miinukset: Nothing really. For information, initially difficult to locate hotel despite GPS. Hotel sign is easier to see when walking back from Central than when approaching by car. Hotel access to all floors is by stairs only. Heavy luggage may be an issue for some travellers though I think helpful staff may be able to assist if necessary.

Plussat: Good friendly staff. I checked in with my cricket team and it was done so easy. Very quiet environment. Clean rooms.

Miinukset: Pretty hard to get a transport to move around.

Plussat: 2 min walk from Lomprayah office, very clean

Plussat: Room is really big and good.

Miinukset: The location is quite far away from the city. You cannot find local food around the hotel especially when you stay in weekdays. The Naka market is open only on weekend.

Plussat: Place was overall what we expected it to be

Miinukset: There were a few ants in our room

Plussat: Everything was good

Plussat: Nice place... somewhat quiet (see my other comments), good wifi, sounds of nature around (especially those chickens!), simple room, desk space, tea & coffee & biscuits; probably a bit challenging if you're walking, vegetarian restaurants within a 10 minute walk (if you can brave Phuket town traffic), not much tourist advice available, all in all an "ok" place for a night or two... check the location on the map before you book...

Miinukset: Look, it's a nice enough place, simple, comfortable bed, the room doesn't get too hot; although you can hear any conversation outside the room, and if the Thai folks next door decide to watch TV then you'll hear that too... nice hill to walk up outside, although Phuket town traffic is a nightmare (did they design it for cars and motorbikes only?) so honestly I tend to not to stay in Phuket town anymore...

Plussat: rooms were nice and clean, spaceous and bathroom was nice, hotel as overall is in good shape

Miinukset: location was not so good, it is lit bit up hill, I was expecting it is closer to old town, but it was kind of longer walk, there are domestic animals around, so we woke up 6 in the morning because of rooster and it did not stop making noise till we left, so actually we did not get good sleep, personal we meet was speeking english very poorly, we did not need any special service, so we did not consider it as a problem, but if we would stay longer or need some special assistance it would be definitely an issue

Miinukset: Rather small room arranged for aircon cold air to blow directly on bed.

Plussat: Really loved this place! The stay was great and the staff was so nice and helpful, she was able to pick up our laundry for us as we had booked a tour. Room was so clean and was a big space, the bed was made everyday. The location is perfect, you can go to a lookout which is 10 minutes away and also food and markets are also 10 minutes walk away.

Plussat: Lähellä keskustaa Hyvä ruokapaikka vieressä

Miinukset: Aika pieni huone ja mitätön parveke

Miinukset: Stayed there for a night.. And next morning there was no water at the property.. No water in the washrooms and no water in the kitchen basin..

Plussat: The rooms are really nice, clean and confortable

Miinukset: The location is a bit dead during night.

Plussat: - room was clean, nice and big - breakfast was good - staff was really nice, friendly - clean, good pool

Plussat: Pool Bedrooms big enough and clean

Miinukset: Restaurant hours very limited, until 5pm Location not too friendly

Plussat: Aircondition.

Miinukset: Problem with creditcard pay.

Plussat: Very nice and collaborative staff, they helped us with printing some papers, helped with changing rooms, helped with other stuff too. Good value.

Miinukset: Location: Depends on what are you looking for, check the location first if it’s okay for you. Very noisy streets throughout the day, try to book a room that is not facing the street.

Plussat: The staff was helpful and the pool was good. It's kept very clean with daily maid service

Miinukset: We stayed on the 7th floor and the wifi was terrible couldn't get on it and had to go down to the 2nd floor to get it. The location is not the best far away from everything. Not many restaurants or bars near by either.

Plussat: Location price

Miinukset: The double bed other than master bed as i choose staff cold and unfriendly and arrogante

Plussat: Very nice place. Comfy bed, hot shower.

Miinukset: .

Plussat: The staff were very helpful and the place was as advertised. If any one wanted a quiet area, this would suit. There was building work but only during the day, so it did not matter unless you stayed in the hotel.

Miinukset: No food at the hotel

Plussat: Clean room, good AC. Very quiet location.

Miinukset: Quite out of the way but of course we picked it. Visit during quiet season meant no-one was there so no atmosphere and restaurant empty. Right by 7/11 and other little shops so it's not bad.

Plussat: Rooms were clean and Nice but in the surrounding is quiet far from city.

Miinukset: No breakfast and londry Service available