Hotel Mercure Secession Wien

Its location is excellent to explore Vienna while avoiding the noise and complication in the city centre

The WiFi internet access did not work at all.

Location was quite central. Staff were very friendly. We complained about our room after the first night and were given a different room. Room was quiet and clean and of a good size.

Our issues were: 1. The shower head had chrome peeling off and was very sharp and almost cut our hands. 2. We were given 2 single duvets instead of a double duvet or sheet. 3. The water pooled in the bath and didnt drain away for quite some time. The last 2 points were still present in the new room. Apparently they dont do double duvets! In both rooms we saw the shower head is positioned centrally over the bath but the shower guard is positioned to one side. Almost impossible to have a 'hands-free' shower without getting the floor wet!

Great location. Clean.

A comfortable room which offers good value for money, close to local attractions that can be reached on foot within about 10 minutes. The room was very clean and quiet. The staff were friendly.

Lack of tea/coffee facilities in the room so we had to have room service if we wanted drinks.

We found it very clean and a fairly central and convenient location once you had your bearings. The staff were helpful and pleasant. Our room was comfortable and quiet. It was good value for money.

Lack of tea/coffee making facilities in the room. Breakfast was very expensive.