Mercure Hotel Wiesbaden City

I think the breakfast area could be set up a bit better. The food was good and the coffee was great. Room service was exceptional considering the unexpected number of people that arrived that night. Very polite. Thank you.

It was my first time so I think that the parking was a bit challenging but not bad.

I always stay at this hotel perfect location

We had a great stay

When we arrived on a Sunday evening, the front desk didn't have our reservation. (It turns out that Kayak didn't process the booking to the Crown Plaza until after business hours on Friday). As soon as we showed our Kayak booking confirmation, the Evening Supervisor was very apologetic and found us a room as quickly as he could. His colleague ordered us a portable crib for our 6 month old son, and we were on our way to our room. Soon after we arrived in the room, a housekeeping staff member arrived with our crib and he also provided us with a bottle of still water for the baby. That was a nice touch. The breakfast that was included with our rate was spectacular. The restaurant staff was very classy and courteous and the food selection and quality was great. This hotel will be our preferred location when we travel again to the Rhein-Main area.