Halvat lennot Frankfurt

Miinukset: Seats were too close together.

Miinukset: Delay in take off 45 min!!!!

Plussat: The sear was messy they didn't clean it it was full of pieces of bread.

Miinukset: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.

Miinukset: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.

Plussat: Small compliment from Air France was lovely and unexpected

Plussat: Crews on Air France are outstanding!

Miinukset: Baggage was lost and was delivered 2 days later.

Plussat: Very nice plane and we left on time and the flight was very smooth.

Plussat: It was a fairly ordinary flight

Miinukset: Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined

Plussat: Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight.

Miinukset: Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative...

Miinukset: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.

Miinukset: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Plussat: Nice and attentive crew.

Miinukset: Seats not comfortable in premier economy.

Miinukset: Ок

Plussat: Clean airplane nice pretty stewardess in short dress.

Miinukset: Probably private jet whit hot tub.

Plussat: They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic.

Miinukset: They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!

Miinukset: Announcement At the airport and the plane needs speak English more clearly. Thanks!

Plussat: Nice and attentive crew.

Miinukset: Seats not comfortable in premier economy.

Plussat: Na

Miinukset: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Plussat: The crew was terrific.

Plussat: The sear was messy they didn't clean it it was full of pieces of bread.

Miinukset: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.