Holiday Inn Wilmington-Market St.

We were given no room choice and the first night was in a smoking room where the odor was terrible. finally did change the room the next day.

Room smelled of mold and there were mold stains on ceiling. Stay otherwise uneventful until I returned home and received a call 2 days later from one of the hotel employees telling me that the flatscreen television in our room had been damaged and that a police report was being filed, although the room was left in excellent condition by my family. I assume that housekeeping damaged the television and tried to pass it off on the guest. I called the hotel's corporate office and filed a complaint against the employee for the accusation and never heard another thing from the hotel after that except for the apology I received from the corporate representative. Very unprofessional and quite frankly offensive for an employee to accuse a frequent guest of such activities.

the web site said 3pm check-in but not until 4pm\nthe site says free continental breakfast but not the case they serve breakfast but at a cost \nfront desk staff not very professional\nno refrigerator in room no microwave and funky layout of items in room

When reservations were made,there was no mention of renovations being done in the hotel.\nand also we were told that we were not eligible for a microwave or a refrigerator because theywere for suites only and we were roomed in We did not have either appliance. The room was not thoroughly cleaned.,espicially the bathroom. We will not be staying at another Holiday Inn. Also it was not handicap friendly.

We booked this hotel for a family vacation traveling with our two children. Housekeeping consistently would not leave 4 towels, cups, etc., required going to front desk to get soap for washing machine, and only one sink. No towel rack for hand towel by said sink, bathroom door wouldn't open the whole way. No free breakfast, despite representations otherwise. Pool was nice, though.

Room was supposed to be non-smoking though it had a lingering cigar smell. Breakfast was awful. Front desk was very helpful at check in & out.