Extended Stay America Wilmington - New Centre Dr

Literally nothing

The strong smell of cigarettes. The manager who when I requested to check out upon finding what terrible conditions the hotel had for my 6month old daughter (cigarette smell, burns in the carpet, heroine burn marks on the toilet, the fact that it was about 50 degrees in the room and the heater wasn’t working) was extremely rude. When I asked to go back to the room because I had forgotten my daughters food in the fridge the manager said “well that’s not my problem” and proceeded to be extremely rude to both me and my wife. The other employees summed up the managers rudeness to her being “prior military” which is complete nonsense because that doesn’t give you a free pass to be an inconsiderate piece of human trash. (I myself am prior military and I don’t use it as an excuse to be a terrible human being)

A remodeled room isn't bad. If you get one of the originals they can be a bit shabby.

The statement that they provide breakfast is somewhat of a joke. Coffee, hot water, instant oatmeal, individually pre-packaged mini-muffins, and breakfast bars, all tucked against a small wall in the lobby. No place to sit down.

Nothing

It smelled really bad I stepped out to get a bite to eat after ching in The smell stayed with me the whole time. I went hack to the room & got my things & left. I lost $--- as murchase was non_refundable. Had to spend another $--- on another room