Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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2,0
Plussat: Nothing. They gave away my car and didn't have a car to honor my reservation.
Miinukset: They could have honored my reservation. So everything.
arvostelut:
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2,0
Plussat: Nothing they didn’t have a vehicle and were overbooked
Miinukset: Poor attitude of Customer Service and didn’t offer alternative
arvostelut:
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10,0
Plussat: Quick drop off. They were a little overwhelmed at pick up
arvostelut:
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5,6
Miinukset: Car was dirty. Was told that stains and spills are common with the lower cost rentals
arvostelut:
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10,0
Plussat: Staff was super cool. Car was perfect for our trip.
Miinukset: All was well.
arvostelut:
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10,0
Plussat: Staff was very friendly and very knowledgeable
Miinukset: The car had previously been smoked in, so every time I ran the AC stale smoke smell filled the car. This being said, my daughter and I rode around with the windows cracked open with the AC on so we did not smell like smoke.
arvostelut:
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9,6
Plussat: Both the pick-up and drop-off staff at the Alamo counter were incredible -- efficient, pro-active, pleasant -- super quick processing at each end of the reservation.
arvostelut:
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8,4
Plussat: The staff was polite and easy to deal with and the pick up and drop off was effortless.
arvostelut:
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7,2
Miinukset: While booking online Optional insurance should be authorized by Alamo.
arvostelut:
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8,8
Plussat: Friendly, helpful staff. Easy, smooth process. Free upgrade!!
arvostelut:
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8,8
Plussat: Check out was awesome - when I asked for a car with good mileage, they gave us a hybrid. We were very pleased.
Miinukset: We returned the car the night before but they charged us extra. I would’ve been okay with that except nowhere did I see that or hear that there was a penalty for early return.
arvostelut:
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2,0
Miinukset: Drop off at Wilmington was HORRIBLE!! Got to the airport which is small to begin with and then got to the rental car lot and circled for 30 minutes trying to find a space that said “alamo” which none did. Had to call Alamo general customer support because no one was around at the airport for help. They gave me the number to the Wilmington help desk which was apparently enterprise. Who knew enterprise, national and Alamo were the same company?!?! After 30 minutes of circling I was told I could park in a enterprise spot which was so frustrating because I was looking for Alamo spots for the past half hour in the rain and dark. Then I got in to the airport to return the keys and had two random charges on just card for 63$ that the lady at the desk couldn’t explain and she told me to call my credit card company to ask them about it. Will NEVER again rent through Kayak or Alamo, such a headache.
arvostelut:
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10,0
Plussat: Quick drop off. They were a little overwhelmed at pick up
arvostelut:
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10,0
Plussat: Staff was super cool. Car was perfect for our trip.
Miinukset: All was well.
arvostelut:
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10,0
Plussat: Staff was very friendly and very knowledgeable
Miinukset: The car had previously been smoked in, so every time I ran the AC stale smoke smell filled the car. This being said, my daughter and I rode around with the windows cracked open with the AC on so we did not smell like smoke.
arvostelut:
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9,6
Plussat: Both the pick-up and drop-off staff at the Alamo counter were incredible -- efficient, pro-active, pleasant -- super quick processing at each end of the reservation.
arvostelut:
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8,8
Plussat: Friendly, helpful staff. Easy, smooth process. Free upgrade!!
arvostelut:
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8,8
Plussat: Check out was awesome - when I asked for a car with good mileage, they gave us a hybrid. We were very pleased.
Miinukset: We returned the car the night before but they charged us extra. I would’ve been okay with that except nowhere did I see that or hear that there was a penalty for early return.
arvostelut:
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2,0
Plussat: Nothing. They gave away my car and didn't have a car to honor my reservation.
Miinukset: They could have honored my reservation. So everything.
arvostelut:
-
2,0
Plussat: Nothing they didn’t have a vehicle and were overbooked
Miinukset: Poor attitude of Customer Service and didn’t offer alternative
arvostelut:
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5,6
Miinukset: Car was dirty. Was told that stains and spills are common with the lower cost rentals
arvostelut:
-
2,0
Miinukset: Drop off at Wilmington was HORRIBLE!! Got to the airport which is small to begin with and then got to the rental car lot and circled for 30 minutes trying to find a space that said “alamo” which none did. Had to call Alamo general customer support because no one was around at the airport for help. They gave me the number to the Wilmington help desk which was apparently enterprise. Who knew enterprise, national and Alamo were the same company?!?! After 30 minutes of circling I was told I could park in a enterprise spot which was so frustrating because I was looking for Alamo spots for the past half hour in the rain and dark. Then I got in to the airport to return the keys and had two random charges on just card for 63$ that the lady at the desk couldn’t explain and she told me to call my credit card company to ask them about it. Will NEVER again rent through Kayak or Alamo, such a headache.
arvostelut:
