Wilmington hotellia

Plussat: clean, well maintained with all the essentials.

Miinukset: Toilet was slow to flush.

Plussat: The front desk clerk was friendly, courteous, and helpful. The wi-fi worked and was easy to connect. The breakfast was delicious and staff accommodating.

Plussat: The hotel was clean, quiet and overall a phenomenal deal. The staff was helpful and attentive.

Miinukset: I can't complain about anything.

Miinukset: Breakfast was OK. Dinners were great.

Plussat: Location

Miinukset: Not so clean in the room

Plussat: Hotel staff was helpful in finding area malls & reminding us about breakfast

Miinukset: Nothing.

Plussat: The location was perfect for what we needed it for.

Miinukset: No

Plussat: The staff was incredible. Very personable and attentive to every need.

Plussat: We love the location.

Miinukset: None

Plussat: The comfortable beds and the decor.

Miinukset: no

Miinukset: There were no curtains in the room and the lights outside were very bright.

Plussat: It is great to have the suite when staying at a hotel. Being able to use a small kitchen is great when traveling.

Plussat: It was a beautiful property with a great breakfast!

Miinukset: Nothing! It was wonderful!

Plussat: Host was very personable. Breakfast was really good.

Miinukset: Outside grounds were not kept up. Areas of the home needed better repair work. The bathroom fixtures were in need of replacement . Location is not within walking distance of anything worth seeing. 20 minutes from the beach and 5 minutes from riverwalk

Plussat: It felt like I was staying at grandma’s house. By the end of our stay we felt rested and loved. I forgot I actually paid to stay there.

Plussat: What a wonderful experience we had staying here to celebrate our 40th Anniversary! The rooms were beautiful and cozy. Sophie is a true gem! She made us feel so welcome and special and we loved her stories. And then there was the breakfasts! She is a fabulous cook and you will never leave hungry! We hope to return again soon.

Plussat: Nice clean and up to date

Miinukset: I was racially profiled and discriminated by another guest at this hotel

Plussat: Cleanliness and Decor

Miinukset: Staff asked if I would take a King bedroom because they were low on queen bedrooms. In front of another guest that was checking in at the same time, I had to explain that I was going to share this room with my adult son and we don't sleep together.

Plussat: Location

Miinukset: Staff - rude, slow, inattentive.

Plussat: Clean, modern, and most efficient elevators ever

Miinukset: Breakfast offerings sparse, noise levels quite loud from floor above

Plussat: The cleanliness was top notch.

Miinukset: The pool was disappointing in cleanliness and where it is located(within the shade of the building).

Plussat: Very helpful staff at reception. Nothing too much trouble. Great suggestion from Amy where to eat at Kbueno. If we travel that way again would definitely stay again

Plussat: Great staff. Breakfast was very nice. Location was convenient for driving but not walking.

Miinukset: Layout of room was strange. Not much privacy for bathroom with a glass sliding door right between beds. Hard to see TV from both sitting area and/or bed.

Miinukset: The hotel overcharged me. The clerk lied about my check in date and time and charged me for two nights although my reservation was booked and made for one night. I will never come here again.

Plussat: The hotel was clean with a wonderful staff and good breakfast.

Miinukset: Even though it was not entirely the hotels fault that it wasn't built with a generator I had to stay an extra night because of Hurricane Florence and we had no power to see therefore there was no power for the elevator I was on the fourth floor awful !!!

Plussat: Cleaned

Plussat: This hotel was very upscale and reasonably priced! Large rooms with a spacious sitting area, fridge and microwave and sink. Beautifully appointed with a modern, almost asian vibe. Large bath with great fluffy towels. I loved it.

Miinukset: No

Plussat: Perfect location. Professional staff. Good breakfast included. Really enjoyed our stay. Plan to visit again when back in Wilmington.

Miinukset: Nothing.

Plussat: The staff was exceptional especially the Valet! Breakfast was very good as well...

Plussat: Gillian checked us in and did a great job. Polite, friendly, efficient, and helpful with local questions!

Miinukset: No parking!

Plussat: The room

Miinukset: The parking fee. The

Plussat: The room was clean and tastefully decorated. The breakfast had great variety. The staff were all very friendly and willing to help.

Plussat: Staff was terrific! - friendly, polite, and very helpful. Nice assortment of breakfast choices. Super location

Miinukset: wifi was challenging - spotty in room

Miinukset: When room service was done cleaning the room I found the bathroom floor was not cleaned.

Plussat: great location for the convention center

Plussat: Very clean. Super friendly staff.

Plussat: Great atmosphere and ambiance. Great food and beverage.

Miinukset: Check in is at 4 pm . We got there at 4:30 pm and the room wasn't ready. Due to the room not being ready, we were unable to get ready for our function starting at 6 pm. We missed the Marine Corps Ball Ceremony portion due to the room not being ready

Plussat: This is our go-to hotel for quick getaways. The rooms are always clean, and the beds are incredibly comfortable. The breakfast buffet is also great. There is always a nice variety of foods, and the staff is friendly and helpful.

Miinukset: Nothing. This hotel always exceeds our expectations. Travelers will not be disappointed if they choose this location when they visit Wilmington, NC.

Plussat: Location

Plussat: Very clean

Miinukset: We were “upgraded” to a riverfront room...but it was queen beds when I reserved a king.

Plussat: Breakfast, room, and bed were all great!!!

Miinukset: Everything was great! Perfect mini business/vacation!!!

Plussat: Manager's reception was a nice treat. Room was clean. Folks at front desk were very friendly and helpful, as were all of the other staff we encountered

Miinukset: Breakfast was a bit disappointing, particularly the buffet section Construction began near window (one floor up) early enough to prevent sleeping in Pretty sure I opted for a river view room, but my room did not meet this description

Plussat: Great location, very nice hotel with spacious rooms. Incredible breakfast.

Miinukset: The only thing I wish the hotel had was an outdoor pool.

Plussat: Very nice and clean. Great location right on the Riverwalk. Within walking distance to plenty of restaurants and things to do.

Plussat: Breakfast bread products were stale, room was dirty, renovations were ongoing but annoying. If I would have know I would have booked elsewhere. Elevators were either out of order for my floor or they only went to the rooftop bar. Wildly inconvenient. Staff was friendly and understanding of the issues.

Miinukset: Fix the above.

Plussat: Bed & location

Plussat: I love everything about this hotel!

Miinukset: I love everything about this property nothing bad I can say about it

Plussat: Very clean! Super friendly and attentive to every request. FREE breakfast was fresh and great selection. Wonderful Coffee. The afternoon social with food and beverage was a great surprise.

Miinukset: All good!!!

Plussat: Wonderful staff and comfortable rooms. It was our 1st visit to wilmington and we would love to return in the future. We would difinitely stay at the Stay Bridge Suites again. It was home away from home for us!

Miinukset: nothing

Plussat: Staff was friendly. Lobby and breakfast area are nice. Gym was really lame and pool was closed. The room was fine. Clean and comfortable. Breakfast was good.

Miinukset: Gym

Plussat: The suite were better than advertised and it 10 min from the beach and walking distance to the restaurants and shops

Miinukset: No

Plussat: Very accommodating to families with pets. The food was excellent. The staff very friendly.

Plussat: The rooms were cozy and the property was very clean.

Miinukset: I was very frustrated that I requested an early check in and was unable to check in until 3 pm exactly. I arrived about 12:30p to inquire about checking in early and was told the room should be done by 1:30p. This was no problem. We left and occupied our time and came back around 2p. We were then told they just got into the room and it would be 30 minutes. We waited another hour for our room to be ready right at 3p and almost missed our reason for visiting Wilmington.

Plussat: I liked how clean it was and everything I needed the staff was quick to get for me.

Miinukset: Unfortunately the pool was close due to the hurricane.

Miinukset: Great stay. Staff was super. Business center very useful

Miinukset: Breakfast was horrible

Plussat: It was my husband and I 34th wedding Anniversary, so we chose to celebrate with you all. The breakfast was exceptional. The staff was so accommodating to meet our every need and friendly. The room was exceptional. I asked for bacon on Sunday morning, but you provided it on Tuesday morning. Thanks for listening.

Miinukset: N/A

Plussat: The front desk staff was very nice. The room was very nice we got a king suite. Bed and pillows were great.

Miinukset: The price was high for off season time. I could of went to Myrtle Beach and got a room at a resort for under $60 ,so paying $200 a night was alot. Had it been cheaper we would of stayed longer.

Plussat: Big rooms.

Miinukset: Fire alarm went off early in the morning. It was close to 90 degrees and the pool was closed.

Plussat: Rooms were large and comfortable and all the staff was GREAT.

Miinukset: Room /bathroom especially looked old and tired

Plussat: We LOVED this property! Timeless with all the modern conveniences. The separation of bedroom and living space - with a balcony facing west overlooking the balcony was such a treat. Large bathroom with lots of places to put your stuff. Breakfast on the veranda was delightful and every staff member we met was helpful and engaging. The property shows its age in non- impactful ways (and mostly on the exterior). Honestly, this place is southern charm comfortable. Would recommend this place and would definitely stay again.

Miinukset: It was late September and quite warm, but the pool was not open on the evening we were there. That's it.

Plussat: Golf course, proximity to people we were visiting, size of room.

Miinukset: room not sufficiently cleaned between nights one and two, in-room coffee not replaced.

Plussat: The room was spacious.

Plussat: location and golf course was nice

Miinukset: room was dated and not very clean the towel rank was loose and fell off, the refrig was not working good the beer was frozen

Plussat: Huge room,quiet and nice view of the golf course

Plussat: The setup was really nice and being near restaurants was another plus

Miinukset: The beds were not comfortable

Plussat: The staff was very friendly!!

Plussat: The room was beautiful! The staff was friendly and I love that there was so much near by.

Miinukset: People in room above me sounded like were WWE wrestlers.

Plussat: Excellent location. Very friendly and knowledgeable staff. Made us feel like family.

Miinukset: One elevator. Housekeeping did not mop floors in bathroom/dressing area.

Plussat: Good staff ALL around. Breakfast and Evening snack was great.

Miinukset: Outdoor areas not clean. Saw too many spider webs and I will say cockroaches!!! NOT Good for sitting and being romantic with the wife.

Miinukset: Hair in the shower, water bugs in the hallway, food particals in the cabinets.

Plussat: The rooms were large and very clean. The staff was friendly, helpful and very team oriented. The breakfast was above and beyond the usual fare.

Plussat: Everything

Plussat: everything

Plussat: There was a disturbance one night at 3 am and your staff extinguished the incident by removing the rowdy people, I thought that was incredibly Awesome!

Miinukset: The Bar needs to be more innovative with incorporating frozen drinks into the menu. Bartenders did an excellent job serving!

Plussat: Friendly staff. Clean and comfortable room. Good free breakfast. Convenient location. Safe area.

Plussat: Very close to UNCW

Plussat: Friendly staff & clean

Plussat: I would love for you to work on your breakfast.

Miinukset: Breakfast was not good. You advertised hot breakfast with no meat. I went to breakfast at 630 am my husband went at 930am and no biscuits no juice but breakfast hours are from 6-10.

Plussat: The bed was very comfortable, and the breakfast was good.

Plussat: Location to everything

Plussat: Location

Miinukset: Pool was not super clean.

Plussat: The staff was great. They helped me out going above and beyond.

Plussat: No the eggs were okay for me the bed was hard for me but my husband liked but the pillows were comfy but i liked the breakfast very much healthy food good coffee

Miinukset: I din,t like to find hair on the shower it turned me off even though it looked clean but the hair for me was gross

Plussat: Check in took less than two minutes..... the staff was friendly and the room was great!.

Plussat: Staff was great!

Plussat: I happened to be chosen as the "guest of the day," which was a happy surprise, especially since I never win anything! This allowed us an up-front parking space, a goody bag, and room-service breakfast! Even beyond this pleasing, unexpected experience, our stay was exceptional... I would definitely stay again.

Plussat: Receptionist asked my reason for stay. I told her it was medical and had an appointment with a local clinic there in Wilmington. She expressed her concerns and I received a card under the door in my room the next morning. What a wonderful staff I though, thanks very much.

Miinukset: The soda machine was out of diet drinks.

Plussat: Staff was great and moved us to a different room. Breakfast was delicious.

Miinukset: Room was horrible, we could hear doors opening and closing all night, we could also hear a elevator run all night. Staff did move us but the room was the worst.

Plussat: Bed was comfortable and check in was easy.

Miinukset: Breakfast was really poorly made and barely edible.

Plussat: Location was perfect, the beds/bedding was extremely comfortable, and the staff was excellent. The desk staff was friendly, helpful, and compassionate regarding my family member’s illness.

Miinukset: Breakfast buffet offered a variety of items, including hot foods. However, it was not on par with offerings at Wilmington’s Homewood Suites.

Plussat: The beds and pillows are super comfortable.

Miinukset: Nothing really.

Plussat: Good breakfast. Excellent location.

Miinukset: Room could have been cleaned better.

Plussat: The employees were very friendly and helpful.

Miinukset: I had a difficult time locating the hotel after I arrived in Wilmington. (lots of one way streets)

Plussat: It was very convenient for early morning procedure at New Hanover Medical Center.

Miinukset: The beds were very uncomfortable. My hips were hurting from the pressure and I kept having to change positions all night.

Plussat: I had been at this location previously in December 2011, everyone and everything was perfect, based on that experience, I booked here again and was not disappointed. I am surprised that this is only a 2.5 star hotel.

Miinukset: Our room was on the 4th floor and the bathtub took a while to drain after each shower.

Plussat: Friendly staff. Great location for my needs.

Plussat: Clean-location

Miinukset: Wish breakfast was a little better-fee more choices

Plussat: Good location and just fell like home

Miinukset: It was not stuffy

Plussat: The room was very quiet and comfortable. The bed and bedding were luxurious. I slept like a rock. The shower was powerful with immediate hot water. It was all I could ask for.

Miinukset: The entrance off the main road was a little awkward...

Plussat: Nothing

Miinukset: Everything was dirty. the staff was rude. the breakfest was horrible. we had some other girls hair and makeup in our shower and they didn't clean it, even though we asked several times, throughout our stay. They left dirty cleaning gloves all over our room when they were done. and they were rude as all get out. and charged me more money than i was supposed to get charged.

Plussat: Breakfast was great and staff were great - best value we could find for our overnight stay.

Plussat: Check in went smoothly even with a late check in. For a 2 star hotel, it was very clean. I really enjoyed the free breakfast as well.

Miinukset: Wasn't enough towels in the room

Plussat: The hotel was very clean. Everything was lovely

Plussat: The staff was very friendly. The check-in and check-out process went smoothly.

Miinukset: My family and I didn't like the fact that the shower head came off as soon as we turned on the shower. We had to keep putting it back up each time one of us took a shower. I called the front desk and was told that maintenance wasn't available because it was a holiday. They did offer to switch our room. but we were already unpacked.

Plussat: The hotel was clean and breakfast was provided. I've stayed at Fairfield Inn in other locations and have always been satisfied with my stay.

Miinukset: The hotel was not as close to the airport as I would have liked.

Plussat: Very clean.

Miinukset: Shower is very hard to regulate. Either cold or hot. Shower stream is weak.

Plussat: The facility was clean and very family friendly. The room was great, bed was comfortable and the breakfast was by far one of the best I’ve had that a hotel offered. Will definitely be back!

Plussat: The property was awesome, breakfast was best I ever had at a hotel

Miinukset: No microwave in room...getting in out of hotel to main road traffic terrible not hotel fault

Miinukset: The decorations were a bit dated

Plussat: Room is large and clean. Price is very reasonable. Facilities are new.

Miinukset: Nothing.

Plussat: The staff was very nice and helpful. We enjoyed the breakfast, room, location...everything! The housekeepers were able to have Thanksgiving off to enjoy their families. The handicap room was close to the elevator.

Miinukset: It would be nice to have walk in showers in the handicap accessible rooms or at least a bath stool.

Plussat: Location

Plussat: Good to sleep on.

Miinukset: The sofa bed mattress.

Plussat: Newly remodeled

Miinukset: Had to change rooms a few times Things had issues No water at the sink No water at shower

Plussat: Clean rooms, housekeeping service was excellent. Breakfast was ok. The property was easily accessible - I did not notice any street noise (our room did face the street).

Miinukset: People had noisy dogs, didn't appear to clean up after them. Smoking was occurring right in front of the exit - my children and I had to walk through nasty cigarette smoke.

Plussat: Room was clean and comfortable. Location was convenient to Wilmington center and many activities in the area. Breakfast was good with a large selection to choose from. Staff was friendly and courteous.

Plussat: Breakfast was great, could have used more fruit. Staff was amazing. Even gave us wine and beer when the usual "happy hour" was canceled because of holiday.

Miinukset: we miss the hot tub, mostly because it was too cold for the pool. We could have used another night stand on the "other" side of the bed. Had to get up to turn out lights. Lighting was a little difficult to piece together???

Miinukset: They do not take American Express travel checks.

Plussat: Cleanliness!

Miinukset: Thin walls

Plussat: It was a great location and is newly remodeled.

Miinukset: Nothing

Plussat: I loved the fact they had a indoor pool and hot tub! The bed was comfy, I had a queen suite which included a pull out sofa bed which was perfect for our 4 guests.

Miinukset: The items in the convenience area were VERY pricey.

Plussat: Pool was nice and so was breakfast.

Miinukset: The room was very dirty. Pillow smelled like dead fish. The bathroom flooded with poop everywhere. All they did was whip it up and not cleaned properly. This could get people sick.

Plussat: Staff very friendly

Miinukset: I stayed for a week and the house keeping didn't clean my room ... They only clean my room two days

Plussat: Located centrally to beach & downtown Wilmington.

Miinukset: Wasn’t marked (signs)well from the highway

Plussat: I liked the beachy decor and the staff was very friendly. I also liked that they had a little store so you didn't need to leave the hotel if you needed something.

Miinukset: There were bugs in the bathroom, the shower liner was moldy, the shower curtain smelled sour, and the whole room had a weird smell. Looking around the bathroom, I could tell that their cleaning practices were subpar.

Plussat: The room.

Plussat: Location

Miinukset: Breakfast

Plussat: Good location

Miinukset: Small room poor value for the money. Very expensive pet charge

Plussat: Very helpful and friendly staff

Miinukset: They are having some issues with the key cards not working. Also the coffee they serve is some of the worst coffee ever, I couldn't drink it.

Miinukset: Wouldnt take cash and said I could pay cash when I booked and was rude and tryed charged a big pet fee didnt say it on here

Plussat: We had everything we needed for an extended stay, and staff were great.

Miinukset: The rooms were not cleaned.The first room we check into there was residue left inside of the toilet. We were move to another room, but the shower was not cleaned

Plussat: Location, nice entrée Valet parking/ bellboy team: Veey friendly and professional

Miinukset: Cleaning service: My room was barely made- shower not cleanws at all Reception: People barely acknowledged my comment about the cleaning. But did not seem interested and rather passive.

Plussat: We got a river view which was nice, also there were tons of bars and restaurants about a block up from the hotel.

Miinukset: They’re doing construction inside and out front of the hotel so it was noisy and inconvenient because you had to alter your route in and out of the parking lot depending on which way you were driving.

Plussat: Location on the River Walk.

Miinukset: One main elevator was broken during our stay and wait times for the one elevator was long or crowded and had to wait for another elevator. Room was not cleaned after the first night. No clean towels replaced.

Plussat: Everything was VERY Clean!

Miinukset: Hard to find because the name on the hotel was not the Hilton. A heads up wold have been nice that they are re branding and the name on the building would be this.

Plussat: Everything was recently renovated. It was a very beautiful hotel and very clean

Plussat: Location and the great service

Miinukset: No

Plussat: The location. Pool and dining options.

Miinukset: No breakfast included. This hotel is extremely over-priced. Housekeeping is not good. Dirty glasses in room, under-stocked. Absolutely disgusting smelling cleaning products, like ammonia and urine permeate the place.

Plussat: location of the hotel to the downtown area

Miinukset: the room didn't have microwave or fridge, stains on the duvet, carpet & lamp, barheoom had stains on toilet as well. noise throughout the hall

Plussat: The location was great, the room was clean and the dinner was fabulous. We ate at Ruth Chris and that staff and food really made the evening. Moreover, the front staff were most accommodating.

Miinukset: Nothing to report.

Plussat: The shower no

Miinukset: No refrigerator. Big bug in bathroom running around. Didn't like sink.

Plussat: Location and all staff was extremely nice and competent. Rooms were nice and liked the design.

Miinukset: Reservations were not accurate. Had receipt showing two rooms, city view and king beds. Arrived at hotel with two rooms, double beds and water view (more expensive). Desk manager was able to change and offered complimentary breakfast. So it all worked out .... loved the view but not the double beds.

Plussat: Newly remodeled, very nice inside. Had 2 restaurants to choose from inside hotel in addition to a coffee bar and snack shop. Great outdoor seating and an outdoor pool next to the river, with an outdoor bar. In the middle of downtown near everything.

Miinukset: Some construction going on that will probably last another year so harder to get in and out of parking lot. But the noise didn't bother us inside at all (our room was on the river side and construction is on the downtown side). Still would stay again.

Plussat: Lovely view and friendly staff

Plussat: The view was beautiful. The bed was very comfortable. The location was perfect for our navigating down town and outlying areas

Miinukset: The television did not work. We checked in on Saturday and did not have a working television until Sunday morning. The room was clean but the strong smell of Clorox was overwhelming. The light outside door did not work and though reported was not fixed while we were there . The wall around a wall light fixture appeared to have been repaired but has not been painted.

Plussat: - very nice view over the river - good breakfast - nice bathroom - right on river walk, many restaurants on walking distance

Miinukset: sound insulation not great

Plussat: great views of the water!

Plussat: The woman who checked me in and out was excellent. Friendly, understanding and very kind.

Plussat: The room was clean

Miinukset: The room is very small, the ac during the night made a high clicking sound, you can hear everything through the walls, there’s not a good view, and totally not worth over $200 a night.

Plussat: The beds and bathroom were clean and the bathroom looked to have been somewhat recently updated. Great value, especially for the price.

Plussat: View of Cape Fear river and the polite staff.

Miinukset: Construction of nearby projects blocking sidewalks and ambiance.

Plussat: Attractive landscaping (plants in central atrium), room perfectly appointed and convenient, great shower, good breakfast. I appreciated the lack of pictures on the wall. They are a waste of money and are never very attractive.

Miinukset: Not a thing.

Plussat: Great location and clean!!

Plussat: The staff was friendly and polite. The breakfast was pretty good as hotel breakfasts go. The hotel was in a good location.

Miinukset: The refrigerator in my room clicked loudly every time it turned on, it was very distracting, especially when I was trying to sleep. The toilet was almost on the floor. The light outside me room was burned out during my entire stay. Toiletries in the room weren't all replenished every day. Floors weren't clean, I had dirt sucking to my feet and socks when I walked around the room.

Plussat: the beds were comfortable but they needed light down blankets rather than thin cotton blankets. View from room was lovely.

Miinukset: The room and bathroom were smaller than in the photos Breakfast room was tiny, food adequate New Embassy Suites next door had valet, is a high rise style (Here it's a a multi story motel style building) for the same price - for some reason I did not see it on the hotel booking sites)

Plussat: Location and staff

Miinukset: I wish I had stayed in a different room. Had a suite last year and just a regular room this year.

Plussat: Friendly, clean and plenty of parking

Miinukset: I was not able to rent any new movies

Plussat: good location

Miinukset: Not really clean. Bad odors in main floor. Carpets need changing.

Plussat: Location grea

Miinukset: Bed comforter was heavier than I am used to and would slide off the bed.

Plussat: Good value for the cost and a very nice room

Miinukset: There was nothing not to like except a little noisy from on going construction.

Plussat: Room size and bathroom were good

Miinukset: The kitchen was dirty and I had to rewatch all utensils , plates, cups etc. All the furniture was old and basic. Housekeeping was not very good and one day they even forgot to clean our suite .

Plussat: location clean accommodating.

Miinukset: breakfast choices could be a little better

Plussat: This hotel is a perfect location. Close to town and the beach.

Miinukset: The first room was not the room I booked and it was dirty. Once they moved me to the room I booked it was actually nice and clean. Like two different hotels. My stay after that was nice.

Plussat: Staff excellent customer care

Miinukset: Just needs some updates carpet mainly

Plussat: Closeness to everything: beach, shopping center, restaurants

Miinukset: N/A

Plussat: Very convenient location and facility well designed but slightly outdated.

Miinukset: Rooms outdated and not enough closet space.

Plussat: The proximity to all the places necessary to make our brief stay fun.