Novotel Wolverhampton

The hotel was close to the train station and city centre. The staff were friendly.

There were no pillows, sheets or covers for the sofa bed. The mattress cover on the sofa bed was dirty. There was a foot print on the sheet, so I removed this and had to sleep on the mattress itself. One of the bath towels was stained with what looked like lipstick. Thankfully, cleaning staff sorted the sofa bed situation on the morning of day 2. The hotel is by a busy main road.

Reception staff were very slow Bar staff were excellent Waiting was mixed Good breakfast options Overall a little on the expensive side

Check out - too slow Kettle in room - did’nt heat water enough TV - remote control was not working very well Wi-Fi not secure Car Parking - should’t Have to pay

Location only 5 minutes walk from the station. Staff friendly and helpful

Room was looking a little tired. Lamp buzzing but not coming on, broken cover on the light in the bathroom. Loo roll holder missing its stop allowing the roll to come off the holder.Sofa bed looked unclean with a cigarette burn on the seat. The cards for opening the room took an age to swipe.