Wolverhampton hotellia

Plussat: The staff are fantastic, the welcome was warm and the service second to none. They couldn’t be more helpful.

Miinukset: The fan in the bathroom that went on as you neared the room, even without the light on - not great in the middle of the night!

Plussat: The place was spotlessly clean, the bathroom exceptionally... The receptionist, who also served us at breakfast, was particularly welcoming, accommodating and helpful, with a very friendly manner.

Plussat: I really enjoyed my stay here and have to say the room was very nice, the whole place very clean, great breakfast and the staff very friendly and helpful. I will definitely visit again.

Plussat: Stayed here when we went to Molineux and the location was ideal, just a short walk around the corner. The hotel was clean, tidy and well maintained and the breakfast was excellent. The staff at the hotel were fantastic, I can honestly say that the staff were the nicest, friendliest and most helpful staff of any hotel I have ever stayed and on that basis alone I would stay here again.

Miinukset: Unfortunately they were not offering evening meals on the night of our stay so we had to go out for that but we found a nice restaurant a short walk away so this was ok.

Plussat: The staff the really helpful, friendly and accommodating. We loved the bar area in particular.

Plussat: Easy to get to. Secure Parking on site. Easy reach of town centre. Checking in easy with receptionist very helpful, especially as I was leaving early the following morning. Room comfy clean and excellent facilities

Miinukset: Nothing

Plussat: Great location. Great rooms. Secure parking. Great food. But the friendliness of the staff made the difference. We were greeted on arrival in the car park, shown around the hotel and our room.

Plussat: Clean and value for money, lovely old hotel

Miinukset: Would be nice to have a bar or be able to buy a drink in the hotel

Plussat: Everything about it just a great place to stay.

Miinukset: Nothing it was all great!

Miinukset: No hot water in the morning.

Plussat: The breakfast was excellent and well cooked. The ambience of the hotel was lovely - very in-keeping with the history of the house and the artefacts which graced the property and added interest.

Miinukset: It would have been helpful for them to have one pound coins available to facilitate change when paying for breakfast. The establishment is called a hotel but is really a bed and breakfast establishment. Nevertheless, it is an excellent place to stay and there are eateries available locally.

Plussat: Room and facilities were good, but long walk to city centre.

Miinukset: All good

Plussat: Everything

Miinukset: Nothing

Plussat: Stayed 1 night in double bedroom, fantastic value for money and very interesting decor

Miinukset: Beddings were worn out and a little stained

Plussat: Room was nice and quiet.

Miinukset: Room was too hot.

Plussat: Nice gardens and view, nice bar

Miinukset: Bathroom was cold, only one bath towel when there was two of us.

Plussat: Lovely spacious well decorated executive rooms in converted stable block . Quiet as not in main hotel.

Miinukset: The plug sockets were rather inconveniently placed underneath the wall mounted TV needed to be careful not to bump your head . Inadequate toiletries for two people.

Plussat: Having known Scott and the Team for a long time, you are always guaranteed the best service, accommodation and food. Wonderful.

Plussat: Location, facilities and breakfast all good. Staff very pleasant and professional. Price was what one would expect.

Miinukset: The only negative point was that the room smelt like a pile of damp washing - musty and unpleasant.

Plussat: Staff,room and view

Miinukset: Parking on race day,some spaces for hotel guests only might be an idea.

Plussat: The staff are really nice (sam in particular) The hotel rooms were clean and nicely decorated

Miinukset: Shower/bathtub a bit small but the bathroom was really nice considering the small size When paying in cash we were told to give a deposit but they took some of it out because of ‘room rate’

Plussat: Very good value 10 minutes walk from Molineux and offers all the amenities you need for a comfortable bolt hole Staff are very friendly and rooms are to a good standard Can get busy ( and more expensive) when there’s a race day

Miinukset: Nothing to complain about , I left an item of jewellery ( ring ) in my room , it was retrieved by the housekeeper and kept in the safe until I went back to collect it later in the week

Plussat: Breakfast good. Staff excellent.R

Miinukset: Room small. No comfortable chair.

Plussat: Loved everything. Food, location. Staff .and cleanliness. Unfortunately on this occasion we found the bed uncomfortable. We will still stay here again.

Miinukset: Bed was too hard. We both had a bad sleep due to bed. On a previous stay here it was 'goldilocks' just right.

Plussat: The breakfast was excellent, the room was nice and clean, the staff/owners were very friendly and welcoming nice location thoroughly enjoyed our stay

Plussat: Ron was incredibly welcoming. My room was lovely , the bed was so comfortable and the breakfast was great . Added bonus the surrounding area is beautiful ! I shall definitely stay here again

Plussat: Really comfy bed quiet though close to road fab Indian restaurant on site needs a little TLC

Plussat: Nice big room with lots of character

Miinukset: Not applicable

Plussat: Picturesque location

Miinukset: Room very cold, window had been left open when we checked in - given an electric fan heater! Heating went off before 10pm and didn’t come back on until 9am. Mattress horrendous- could feel every spring. No hairdryer. Dogs allowed in the breakfast room which was very unhygienic and off putting. Electrics looked unsafe with extension leads everywhere. Skirtings dusty. Sign above the toilet stating teabags not to be flushed down the loo! Really???? Who does that??!!

Plussat: It was exactly as described. Everything you could need. Such a beautiful spot. Peaceful & cozy.

Miinukset: Friendly staff,really clean, fabulous room,comfy bed and lovely breakfast cooked by Elaine Thankyou

Plussat: The owner was very welcoming on our arrival and made us feel at ease. Added bonus was the superb Kings Repose Indian restaurant right next door so we had just a gentle stroll to find something to eat after a day travelling.

Miinukset: Nothing

Plussat: Just arrived home after visiting family in the midlands Featherstone farm was perfect great location for us very cosy and Ron who owns it was full of great information about the area We will e returning

Plussat: Tranquil location, good breakfast. Free use of pool

Miinukset: Hotel needs a refurb. Room musty. Pool and gym really needs refurbing.

Plussat: great facilities, good value for money

Plussat: The location of this hotel was wonderful but that was the only good thing. The place really needs to be improved.

Miinukset: The property is very badly looked after. It needs a complete update and make over. The rooms are shabby with damp and peeling paint. It feels very old fashioned and unloved. We were there between Christmas and new year and it was very quiet. There were minimum staff about but the ones we met were nice. The food we had in the bar was really not good. Overall, its a beautiful location that deserves a hotel that reflects that.

Plussat: The best aspect of this hotel is the surroundings, with a large lake and nice countryside. The view from the restaurant is wonderful and breakfast was very nice as the sun rose over the lake. The staff are friendly and helpful.

Miinukset: The room was adequate but slightly small for the cost. The signage to reception from the distant car park was not clear. The lounge and dining room were rather empty and soulless, possibly because it was the first Monday in January. I am sure it is usually more lively.

Plussat: We liked the setting.

Miinukset: We had to clean cobwebs off the ceiling lights.

Plussat: The staff were really pleasant and accommodating. So much so we were disinclined to complain about the many failings of the building. The parkland is wonderful. The wildlife and the peaceful nature make it worth a visit. The dog could be let out from the French window straight onto the green... overlooking the lake.

Miinukset: Bathrooms falling apart... Showers that dribbled but never poured! Dust on lamps... Heating inadequate. Evidence of damp in bedrooms.... A tired and rather shabby place. Breakfast was less than inspiring!

Plussat: staff were really friendly, happy to help whenever needed and more than accommodating when needing to have a late check out. area is really quiet and out of the way but also close to the main centre of the town.

Plussat: Clean, comfortable and good value for money

Miinukset: Towels were a bit small

Plussat: It was the correct location for the event we were attending the following day

Miinukset: This hotel is like a catfish, you walk in and the reception area and the downstairs are lovely and then you get to the room and it is like a step back in time. The walls have woodchip on them, the carpets were filthy, the beds were uncomfortable and the toilet is like something you would find in a run down nightclub. If the rooms were updated to the standard of the reception this would be a lovely hotel. The staff were all very pleasant and well mannered.

Plussat: Breakfast

Miinukset: The ring road, rude staff on check out.

Plussat: Perfect for the city centre. Clean comfortable with great parking

Miinukset: Nothing

Miinukset: You were made to feel ignored by the restaurant staff during evening meals. Told of you want your food quicker then order at the bar.

Plussat: Large roo. Good for families. Clean and well presented. Housekeeping staff very nice and friendly.

Miinukset: It needs to be made clearer on booking.com that children can't use pool. Children very disappointed. Should have some hours where children can use facilities. Room was cold on arrival, heating not working but we were able to change room after complaining twice. Breakfast passable but nothing special

Miinukset: Mattress was excessively soft - had to change room the next morning. Sat morning - no hot buffet breakfast. Only available on request. Sunday morning - coffee machine broken. Jacuzzi jets were not working. Rooms and corridors were cold.

Plussat: Intimate not sprawling lovely grounds and well laid out

Miinukset: The breakfast room needs to be less like a cafeteria

Plussat: Breakfast was great.

Miinukset: Location is a little difficult to find at first.

Plussat: Nice breakfast. Lovely large car park. Far enough out of town to be quiet yet still convenient.

Miinukset: Room could have been a little larger but was well fitted out.

Plussat: Lovely room Excellent staff Service with a smile

Plussat: Enjoyed the swimming pool. Good room service menu

Miinukset: They didn't replace the shampoo and body wash for my second day

Plussat: excellent breakfast, nice big room.

Miinukset: old sour milk left on tea tray & old ice creams left in fridge!! but fresh milk supplied for second day.

Plussat: Not too far to get alternative food. It was warm and floor heating.

Miinukset: No staff onsite at time of arrival. Had to wait 20 minutes before staff came to let us in after contacting the number displayed. Toiletries were basically almost non existent. Room not properly cleaned and bed sheets not changed. Breakfast was too greasy that we skipped breakfast the following day. Check out time, 10.30am!

Plussat: Location to where we needed to get too

Miinukset: Not been able to get in before the 10 o’clock 24 hr door been activated

Plussat: nothing

Miinukset: bar not open. no sky tv in room when booking it stated it had a bar and sky tv in room

Plussat: Staff on checking in was very pleasant and welcoming. Staff on breakfast and checking out duty was pleasant and helpful.

Miinukset: Botton bed sheet was crimped. Room was very cold with no central heating. Turned on the portable heater and it wasn't working.

Plussat: Cooked breakfast was good. Rooms large , bedding a little old, smart shower room.

Miinukset: Every thing

Plussat: The staff were really friendly, helpful and efficient, beds were comfortable and the room was clean

Miinukset: Everything was fine, if anything the rooms could do with an update,

Miinukset: Jodie the receptionist went above & beyond with her customer service towards us, we will definitely be back.

Plussat: Pleasant staff bit going through the motions of their job.

Miinukset: Poor paintwork, uncomfortable pillows, no lock on men's toilet in foyer, cooked breakfast tasted as if a little rancid. The atmosphere was of a rundown hotel with inadequate investment. You need to take a least out of Premier hotels.. Won't be using Mercure again.

Plussat: Great location from city centre. Staff very friendly and helpful. Rooms/hotel very clean

Miinukset: No drinking water in the room. Both taps in bathroom extremely hot water and room very warm.

Plussat: Nice hotel .. nice room and very spacious. Close to everywhere

Miinukset: The tap was broke .. and the radiator was broke which we fixed ourselves.. the price is a little steep

Plussat: Nice feel to the place

Plussat: Value for money Helpful and polite staff Comfortable and clean bed

Miinukset: A little shabby. Shower curtain didn't look clean and was too long therefore you were standing on it in the shower, not very hygienic.

Plussat: Runsas aamiainen. Sijainti erinomainen.

Miinukset: Kokolattiamatoista en vaan allergikkona tykkää. Lämminvesivaraaja(t) ilmeisesti pieniä hotellin kävijämäärään suhteutettuna. Multa jäi suihku väliin, mutta positiivinen ilmaus olisi kait "sopii avantouimareille" ;-)

Plussat: staff are helpful.

Miinukset: dirty Old rank. bad odours

Plussat: Ystävällinen henkilökunta. Asiat hoituivat, esim taksin tilaus lähtöaamulle.

Miinukset: Ensimmäisessä huoneessamme ei WC toiminut.

Plussat: Nothing

Miinukset: Supply a refund for the breakfasts as they were inedible. Provide a room that didn't smell of urine. Make the checking in process easier.

Plussat: Brilliant location easily accessible to pubs and restaurants

Miinukset: We had mould on the ceiling in the bedroom and bathroom but only stayed for one night so didn’t effect us enough to complain but wouldn’t stay longer than one night as the bathroom was dirty and couldn’t use the shower

Plussat: The bed was clean and comfortable

Miinukset: The first room we was given was disgusting and smelt like 3 years worth of cigarettes and dirty room was so tiny the next room The bed was clean and ok but the bathroom was freezing and not very nice the tv was so tiny and didn’t work properly

Plussat: Comfy bed. Nice sized room. Staff were nice.

Miinukset: Water marks and damage to the walls of the room.

Miinukset: The shower was rubbish the water flow was non existent

Plussat: We'd seen mixed reviews but were pleasantly surprised. Bed was super comfy, clean & new carpet throughout.

Miinukset: The sash window was draughty even with curtains closed so we stuffed a hand towel in the gap, we realise the hotel was being upgraded & we couldn't have been happier.