Xi'an hotellit lähellä Bell Tower

Plussat: Near the subway.

Miinukset: Rooms and furniture where quite used, but good part is that it was clean and with no unwanted insects.

Plussat: Very near to metro station.

Plussat: I'm surprised that other travellers rated this hotel only 5.8. We nearly missed it because of bad score. It's a good hotel at good location (close to the train station and the Wall), staff is friendly and helpful (they could spead English!!!). The room is warm and comfortable. They let us use their public space (which is spacious at each floor) before our departure time.

Miinukset: I myself feel satisfied with this hotel. It exceeds my expectation.

Plussat: Location is pretty good if you want to be next to the train station. But remember it's the old train station, the Fast G and K trains don't go there, that one is close to the airport.

Miinukset: It's an average hotel, nothing special, nothing too comfortable but nothing wrong with anything.

Plussat: The staff were exceptional.

Miinukset: WiFi connection was poor

Plussat: Excellent hotel. Splendid, personalized service. Great atmosphere. Central location.

Miinukset: Too pricey

Plussat: We visited this city to see the Terra Cotta Warriors. The hotel was located in a good and secure area close to shopping, restaurant and near the East Gate of the old town wall. Staff were nice and accommodating. Room was clean and well appointed. We did have a problem with no hot water and they moved us immediately with a room upgrade. Most staff speak some English, which is very appreciated. Didn't use the pool, but had dinner in the Italian restaurant. Good Chinese red wine we tried. Manager's drinks in the afternoon are a MUST!

Miinukset: Once night we returned from a local food tour and we were under the impression there was a bar upstairs. When we were met at the elevator, it was with, "there's a bar downstairs" however there were other patrons drinking there. After some conversation with one of the staff (in black) asking why we can't be here, she agreed and we sat down and they took our order. We felt very uncomfortable that we were not the type of clientele (white) they wanted in that room. We were happier at the bar downstairs with nicer staff.

Plussat: Location and beautiful building

Miinukset: After being out for hours with a hotel car we came to find the room being cleaned only then. The same day there was no turndown service. The concierge service was dysfunctional and the concierge was not at all knowledgable and rather annoying.

Plussat: I like everything.

Miinukset: There is Nothing I didn't like.

Plussat: Good breakfast with local favor. A small musium about the history of the hotel.

Plussat: The hotel was clean and the facilities where in good condition

Miinukset: I was very disappointed as it is an international hotel and yet 99% of the staff could not speak English. I stayed in the Sofitel Legend in Hanoi and it was spectacular and that is why I chose this hotel, but it really did not live up to the level of service I got in Vietnam.

Plussat: Great location, excellent restaurants. White Glove service from concierges.

Plussat: very good location ,nice Staff If you wanted to visit the old city this is the best choice

Plussat: They have free afternoon tea and I like it very much. Just a good moment to rest before going out for dinner.

Miinukset: The water temperature of the bathtub is lukewarm only. I asked them to fix it, but they didn't show up.

Plussat: Location and facilities

Miinukset: Rooms need to be updated otherwise it would score a 10!

Plussat: You can walk to a local park where you can join into a group doing Tai Chi. The drum tower is also walkable. It is where the Muslim market is open every day. A definite don't miss. This hotel is right next door to the oldest, most elegant original hotel in Xi'an. There is a lovely pool you can reach from the 2nd floor with natural light and access to the outside. The food is excellent including western and local options.

Miinukset: The glass enclosure for the toilet was weird.

Plussat: The breakfast was amazing and service was prompt during our stay. The staff go out of their way to greet you and make your stay more personalized.

Miinukset: Although not in the center of town- we didn't mind.

Plussat: Excellent staff service & hotel/room standards

Miinukset: Smoke smell in the room

Plussat: Opulence & grandeur of Sofitel luxury.

Miinukset: Bacon rashers at breakfast not crispy but chewy. Too many stand up instruction/notice cards in the room - fussy. Walking distance to local shops/facilities but accept it’s a big city of over 11 million on a grand scale.

Plussat: Rooms of variable renovation standard, older rooms / suite rather impractical design eg you have to operate teecooker on the floor to be able to plug it in. Breakfast + happy hour promotion chosen, very nice and generous apero riche in evenings

Plussat: Excellent location within City walls Good breakfast with both Asian and European choices.

Miinukset: Their advertising literature stated 5min. from Xian station. Misleading as trains from Beijing stop at Xian North, which is 40 min by taxi. Apart from this, excellent

Plussat: Location was good. Staff were friendly and helpful.

Miinukset: Trying to book a taxi through the concierge was very challenging - took 30mins!!

Plussat: Room was remodeled and clean. Bed and linens were clean and comfortable. I ordered room service a couple times and it was fast and good. They prefer you pay cash for it though. Location cannot be beat. Walkable distance to subway to Bell & Drum Towers, South Gate, and Muslim Quarter street market.

Miinukset: I made the mistake of not specifying a Non Smoking room and my whole floor smelled so smokey all the time. I had to keep the fan on in the small toilet room in my hotel room because the cigarette smoke from other room(s) was filtering into mine via the fan. This hotel is nothing fancy but it was safe, clean, and had a great location. The bell attendants were great at getting me a taxi when needed. As a solo female traveler it was good for my trip.

Miinukset: Room is very small. Staffs are not interested to help us find a bigger room for change. Not even had eye contact when we enquiried We moved out on the second day.

Plussat: The location was pretty good. Walking distance to the Bell Tower and Muslim Quarter. . The breakfast buffet was good, It was also reasonable, but we went in the low tourist season. The staff was helpful. The rooms were average, but comfortable. I would stay here again.

Miinukset: Strange bathroom arrangement with toliet and shower.

Plussat: Nice hotel in a good location.

Miinukset: Staff absolutely bad; we risked losing the train to Chengdu because they refused to call a taxi even if I asked for the service early in the morning. Absolutely rude at the desk they weren't able to manage a simple transfer from the hotel. Even if the hotel is located in the city center many employees don't speak English!

Plussat: Excellently located hotel with great facilities and comfortable rooms.

Plussat: He hotel was in a location with 2 others and the breakfast the Sofitel, included with my stay, was nice. The staff was super friendly and helped us line up our trip to the Terra-cotta Warriors, as well as help us find our way locally.

Miinukset: The beds were very firm for my standards, but I've found that to be common in China. Also, the air conditioning did not appear to cool as well as I had wished, however, I have also found this to be true in China, so I don't believe it was an issue with the hotel.

Plussat: Very nice French style hotel. Location is OK if you are planning on using the subway than it requires some walking to the mnearest station.

Miinukset: Facilities such as SPA, Gym etc. are in a seperated hotel and require short outdoor walking which makes it uncomfortable when raining... Breakfast was not that great although quite rich. It looks as if the hotel had better times...

Plussat: Great large room and very clean

Plussat: Comfort room

Miinukset: Very bad internet in the hotel room

Plussat: Good location and ok price. Comfy beds but both bedrooms and common areas need deep refurbishment. Awful service

Miinukset: Front Desk / "Concierge" completely useless when asked standard questions such as best way to visit Terracota Warriors or nice restaurants in the area. Didn't expect that from one of Accor's upscale brands. They even tried to trick us by reconfirming that public buses (CNY14 roundtrip) didnt go to Terracota anymore (and offered us a friend's taxi instead - CNY500), which turned to be completely untrue. Thanks that we decided to "risk it" and proved Internet's info to be 100% accurate (there are at least 3 straight buses to Terracota museum from Railway Station, which is a 20 min walk from the hotel). Disappointed at the personnel, which is definitely not up to the standards of the brand.

Plussat: Convenient and comfortable in staying

Miinukset: Pool closed

Plussat: Reception staff tried their best. The restaurant was closed so they let us go to their sister hotel within the complex.

Miinukset: It was quite dated and breakfast the 2nd day was a little tired looking. Doors and walls were not sound proofed therefore you could easily hear people in the corridors.

Plussat: Great value for money. A beautiful hotel with very friendly and helpful staff. The King sized bed was the biggest we’ve ever slept in and the room was comfortable and nicely furnished. We always appreciate a good chair to sit in.

Miinukset: No negatives in our view