Toulouse hotellia

Plussat: Convenience for the opera and for the Capitole

Plussat: location and cleanliness

Miinukset: There was nowhere to put toiletries around the sink area or the bathroom

Plussat: Rooms and location

Plussat: the location and the factwe didn't had to move out before 3pm the day of our departure

Miinukset: the breakfast ( to expensive)

Plussat: The hotel location was excellent, being close to a large amount of restaurants and shops, made exploring easy and enjoyable.

Miinukset: The welcome at reception was poor and unfriendly. The corridors leading to the rooms were dark and dingy.

Plussat: Location, location, location: everything - shopping, sights, restaurants - is within easy reach as the hotel is situated next to Le Capitole. The room was a bit small (classic double) but I liked the aviation theme.

Miinukset: Breakfast would have cost 20e per person, a price of a decent dinner in Toulouse, so we didn't even try that. However, there are plenty of cafes on Le Capitole that serve breakfast (5,50e).

Plussat: nicely appointed rooms, great design, excellent location , good staff

Miinukset: room too small

Plussat: location was excellent. Bed was exceptionnally comfortable. Internet in the room was free. Apples on the pillow are much better than chocolate.

Miinukset:

Plussat: Location very central, room was excellent, staff friendly

Miinukset: n/A

Plussat: the design

Miinukset:

Plussat: the rooms were very comfortable and clean. the location was excellent too

Miinukset: there was not the option of food and the bar was hugely over priced. as a result we did not stay in the bar, we ate out every night

Plussat: I found the staff very helpful when wanting to cancel the booking after one very uncomfortable and expensive night.

Miinukset: The synthetic / nylon sheets made the bed extreemly hot. we asked for and were given an extra room, no mention of price was given, but it was cheaper & better quality to stay four nights elsewhere. I would not stay again or recomend it to anyone

Plussat: Ideally situated.

Plussat: Central location

Miinukset: More pricey that other hotels of similar quality in the same area.

Plussat: Perfect location + great combination of price and quality. Very comfortable room with nice view.Good brekfast.

Plussat: Comfort of the room, air conditioning, late check-out.

Plussat: The staff were very helpful and friendly

Miinukset: No

Plussat: Convenient location

Miinukset: No cot was provided despite it being requested at booking. Sheets were not changed daily. Staff were not particularly welcoming. More suited to buisness travellers than families.

Plussat: Location was very good, very central for bars, restaurants and shopping.

Miinukset: The hotel bar closed very early so after dinner it was not possible to have a night cap!

Plussat: Excellent location, functional and spacious rooms. Hotel is also suitable for business travellers. Parking garage in the basement.

Miinukset:

Plussat: there was a piano in the lobby.

Miinukset:

Plussat: Location and the baggage folks and housekeepers were extremely helpful.

Miinukset: The front desk and manager did not have our room available to us even though we were 45 minutes after the check in time of 3:30 pm. Though the manager offered us drinks, they told us 30 minutes since room was not ready. Then we set in lobby and watched 10-12 other guests arrive and been checked in immediately. After 60 minutes, and complaining about the long delay and how tired we were, we finally were shown a room in the back of the hotel. We did not even use the normal elevator, but some elevator in the rear. The room was the worse. It was small, had no light and generally was not acceptable for a hotel with rating. To make things worse, tried to order coffee the next morning, and it never arrived. Can not recommend this hotel. Felt the whole event was of no value.

Plussat: Friendly staff and good ambiance.

Plussat: The location was great. Also, the staff were all very helpful.

Miinukset: The rooms were a bit old and tired.

Plussat: Location is possibly best in Toulouse. Good sized room and being off the square, enabled leaving window open at night without undue noise (needed see aircon below)

Miinukset: Despite size of room, only standard double bed - room for something larger. Luckily it was cold outside because aircon was next to useless. Generally hotel public rooms etc need a refurb

Plussat: The hotel was in the center of Toulouse which made sight seeing a dream. Nothing was too much trouble for the staff who went out there way to make the stay a memorable one. The hotel was very clean and evrything worked!

Miinukset: It is difficult to think of anything which was obviously wrong with the hotel. If anything it was the city that let the hotel down. Toulouse was like a lady who had fallen on hard times. She needed a new dress and a hair do.

Plussat: welcoming, smiling, attentive, efficient staff; comfortable; well-situated

Plussat: Impeccable

Miinukset: Without the special deal, would have been too expensive. Breakfast expensive, better to go to Square

Plussat: Very nice room, thematic decoration, friendly and competent staff, good breakfast.

Miinukset:

Plussat: Very comfortable bed with good pillows. Excellent bathroom with good shower. Very central location

Miinukset:

Plussat: When we decided to go the Toulouse I wanted a central hotel and this hotel perfectly fits the bill. For an hotel in the centre of Toulouse I thought it was pretty good value for money. The evening meal was quite expensive for what we got.

Miinukset:

Plussat: A lovely quiet and cool room. We were upgraded. The two restaurants were very good, and the staff were very courteous and friendly. Air of calm. Nice courtyard to relax in.

Miinukset: No face cloths in the bathroom. No breakfast other than room service. Breakfast costs 22euros per person ! Porters were not available to help us with our luggage to and from the taxi (arrival & departure). They were around mostly - except when we needed them !

Plussat: Great location, in the heart of Toulouse

Miinukset: No safelock in the room, although it was mentioned in the service description. View on Place du Capitol only available for Suites, all normal rooms have unpleasant view on very narrow side streets.

Plussat: Excellent location if you want to visit the principal atractions

Miinukset: Difficult to reach by car as it is situated exactly in the city center. Expensive parking price

Plussat: The quality of food in the restaurant was excellent as was the level of service in the restaurant.

Miinukset: Bar service.Bar counter was deserted most of the time and one had to go to reception to request service.The price of drinks was very expensive.Breakfast was not included and was expensive

Plussat: Welcoming reception staff. rOOM was very well appointed and bed comfortable

Miinukset: Drinks were very expensive and noisy rugby supporters were at the hotel at the same time as us!

Plussat: The fact that I could smoke in the room

Plussat: The most central location in Toulouse

Miinukset:

Plussat: Nothing, awful hotel

Miinukset: Staying this hotel is really a nightmare. The worst hotel in the world I have ever stayed. Completely overpriced. You may easily have to pay the double amount worth the value. Not clean, not conmfortable room, in front of the hotel is garbage mountain. No air-con working properly, poor breakfast, and particulary arrogant and lie-telling staff.

Plussat: clean/roomy and comfortable. great central location

Miinukset:

Plussat: Clean and tidy, efficient staff.

Miinukset: As a member of the Priority Club Rewards, I did not receive any confirmation from staff that points would be automatically credited to me, and I am still unaware as to whether this is the case.

Plussat: comfortable well equiped accomadation and pleasant helpful staff

Miinukset: loud street noise - window insulation needs upgrading