Toulouse hotellia

Plussat: It was ok

Miinukset: Shower was dreadful

Plussat: Great central location. Quiet and very clean rooms.

Plussat: its Location was very good, its, staff were very helpful

Miinukset: Dark coloured corridors

Miinukset: Everything was great. Perhpas it would have been nice to be able to have kettle to make tea as only coffee machine was avaliable

Plussat: Great location, modern and clean

Miinukset: Nothing, all good

Plussat: Lovely hotel & location

Plussat: Very centrally located, sound proof rooms and beautiful view over the Capitole square. All staff was helpful and friendly. The breakfast buffet was abundant and well served. We’ll visit it again!

Plussat: It was our second time and it will forever be our hotel in Toulouse

Plussat: Location was excellent, variety of food at breakfast but a few things not replaced quick enough leaving you waiting half an hour before refilling orange juice for example.

Plussat: Friendly helpful staff, delicious breakfast and a great location! Perfect for a weekend in Toulouse

Miinukset: We wish it had an indoor pool!

Plussat: Very helpful staff, great location, comfortable bed, clean and quiet room

Miinukset: All was great, staff very helpful, great location and quiet rooms

Plussat: Excellent location and helpful staff

Miinukset: Toilet position was in a very tight location and not easy to use!!

Plussat: The location was excellent, only a short work (15mins max) to most attractions Staff very friendly and helpful Practical room, great lighting and properly placed plugs for charging gadjets something often overlooked in rooms. Proper hair drier in our room which was so much better Tea and coffee in the room

Miinukset: Bathroom was a bit compact but nothing really negative Only comment would be excessive plastic use in the room, glasses would be better and cups.

Plussat: Good sized room with a very comfortable bed. Our room looked out onto the outdoor eating area. Nice to be able to open the window. Friendly and helpful staff. Good sized bathroom with fluffy towels. Well located hotel with lots of shopping and nearby restaurants. Short walk to Victor Hugo Market which is a must see for any visit to Toulouse. We ate lunch at one of the restaurants upstairs in the market which was fantastic.

Miinukset: Our check in day was Saturday and we were arriving by car. We had made enquiries about parking at the hotel when we booked. The hotel did NOT contact us to advise there were yellow jacket demonstrations happening that day and the hotel would not be accessible by car after 1pm. As check in is available from 2pm, this would have been a good idea! We could have arrived earlier, parked at the hotel and checked into our room later. A little bit of forward thinking by the hotel management to inform us of this situation beforehand would have been very helpful. Apparently, demonstrations by yellow jackets on a Saturday is a regular occurrence. Police blocked all the roads to central Toulouse. At the time we did not know why. It became very frustrating after driving around for some considerable time in an unfamiliar town trying to gain access to our hotel and our GPS sending us around in circles. We eventually phoned the hotel to be told it was a yellow jacket demonstration. We spoke to a couple of policemen who did not know when the roads would be reopened. Imagine our dismay, when we eventually parked our hire car in a parking garage outside the blocked off area, wheeled our luggage almost one kilometre to the hotel, to find a notice in the lift about the yellow jacket demonstrations that day! This notice was advising guests checking out that taxis and other vehicles would not be able to access the hotel after 1pm. Why not contact people checking in that day to let them know the same thing??? Even though the staff were very apologetic, it didn't help much. The following day, we walked to the car parking garage to collect our car and take it to the hotel. That was not a problem, but accessing the car park was very challenging. Fortunately, we had been told about this and were prepared. It is very narrow and very low via a steep ramp. The stated 1.75m height limit is very real. Definitely not for the faint hearted!!

Plussat: Friendly receptionist, clean room, lovely breakfast

Plussat: Rooms were sound proofed and of high quality. Staff were exceptional. Location superb

Miinukset: nothing

Plussat: Receptionist very helpful for non French speaker

Plussat: Old school elegance.

Miinukset: They were cheap for the price point offered, i.e, if slippers and robe are provided they must be requested at a charge of 10€. Same with towels and water — 1 st only for one person. No coffee or even kettle provided.

Plussat: breakfast good but €20 is expensive for what's on offer. Excellent location and staff

Plussat: Location and the baggage folks and housekeepers were extremely helpful.

Miinukset: The front desk and manager did not have our room available to us even though we were 45 minutes after the check in time of 3:30 pm. Though the manager offered us drinks, they told us 30 minutes since room was not ready. Then we set in lobby and watched 10-12 other guests arrive and been checked in immediately. After 60 minutes, and complaining about the long delay and how tired we were, we finally were shown a room in the back of the hotel. We did not even use the normal elevator, but some elevator in the rear. The room was the worse. It was small, had no light and generally was not acceptable for a hotel with rating. To make things worse, tried to order coffee the next morning, and it never arrived. Can not recommend this hotel. Felt the whole event was of no value.

Plussat: all my interactions with the staff was truly delightful everyone was helpful and accommodating.

Miinukset: the spa was not appropriate for a hotel of such caliber . it clearly need some investment. I also think the hotel need to make a little investment in the entrance to the hotel the need to pull heavy luggage up two steps is very inconvenient.

Plussat: Location..

Miinukset: Nothing really.

Plussat: Hyvä sijainti ja hyvä sänky

Miinukset: Huonosti valaistu hotellihuone, nuhruinen hieman epäsiisti yleisvaikutelma

Miinukset: Being that the hotel was full, more staff were needed all round i thought.

Plussat: Very nice location. The price was very good for this kind of a hotel. The room was quite comfortable for 2.

Miinukset: At the check-in, the hotel reserved the amount for the whole stay plus 100 Euro. At the check-out they asked to pay again the whole amount saying that the previously reserved money was immediately released. However, in my case the money has not been returned to my account so far (in 5 days as of the time of this writing). So, I do not recommend this hotel for those who care for their money. The majority of the hotels just charge the first night at the day of check-in and then final settlement upon the check-out. Why travellers would credit hotels or the banks that serve them?

Plussat: Bed and pillows very comfortable. Liked the pillow spray to enduce sleep. Staff were all professional and kind.

Miinukset: The reception/foyer of the hotel smelled horribly of sewage, as did the room and bathroom. The ammenities were nice, but the odour was offensive. The staff had been using a spray or frangrance of some sort in the foyer to cover the smell, which possibly made the odour more miasmic.

Plussat: location good breakfast included in the price good Wifi friendly personnel

Miinukset: difficult to reach by car, maybe because of holidays part of roads were closed.

Plussat: The quietness and t comfortable bed and pillows.

Miinukset: The lighting in the bedroom was poor