Puri Artha Hotel

The reception staff were lovely and let us hang around in the lobby until late on the day of our checkout because our train left later in the day. They also upgraded our bedroom upon arrival!

The breakfast was really shocking - there was a selection of asian and western food but each day when we arrived the food looked and tasted like it had been sat there for days. We have had better breakfasts in much cheaper places. Every time we asked the staff for something we had to ask a few times because they would walk off without saying anything to us, which we assume is a language barrier but still incredibly frustrating. Also, when we arrived after being upgraded we noticed that the room wasn't very clean and found urine on the toilet seat. When we were going out we asked reception for the bathroom to be cleaned and they took the key, but when we came back the room had still not been cleaned and reception said nothing to us. Throughout our stay we found an inordinate number of long black hairs - we understand finding a few hairs is normal - but we found around 5 in the bed and far more than this in the bathroom. There was even a thick cluster of black hairs tangled all around the showerhead - not a nice thing to be constantly discovering throughout your stay.