|Leeds-Bradfordin kansainvälinen lentoasema|
alk. 74 €
alk. 67 €
alk. 66 €
alk. 63 €
Näytä arvostelut, jotka mainitsevat
The room was lovely and breakfast brought up inform of the door. The staff were friendly.
If there were issues they were solved within my stay.
Everything exceeded expectations
The beer was nice .
Stupid little toast making machine for toast!
Given a disabled room- despite not needing these facilities. Which meant a disabled bathroom that became a wet room and was permanently damp for duration of the stay, with rust clearly evident everywhere. The room was in the courtyard which I did not realise on booking this meant it was noisy and we had a permanent view of the laundry storage both dirty and clean as doors were permanently left open. The chaket area was noisy with other occupants and the noise of housekeeping throughout the morning as we ckearly had a room next to housekeeping storage as well. There is no car park(not an issue for us) as they have built these ramshackle chalets in what would be a car park which is just greed- the house is decorated beautifully and then you have Butlins type chalets in the car park... the main house itself is a completly diffrent standard of decor both in theme and quality. The disapointing room was complemented with repeated service requests which were ignored from the staff and a 1st morning breakfast that was a complete farce -under trained staff with a very limited product offer... clearly new staff who were polite but had absolutly no idea what they were doing and had never heard of a poached egg or a vegetarian option it was a 'full breakfast'- or nothing but they didnt actually know what a full breakfast was. ..by this point I had given up talking to the staff on reception who couldn't have cared less about our stay but someone must have 2nd morning a proper breakfast service was give with a full menu and was delicious BUT we paid the same for both nights/breakfast. I was incredibly disapointed by our stay. i tried to address several issues with recption throughout my stay and was either ignored or told we had got what we paid for...ive never encountered complacency and lack of customer care in a 'hotel' before.
most things! our room not what was booked- no one wants to see the dirty laundry from the hotel whenever they look out of a window not to mention the noise...and whilst having a disabled room is admirable and necessary able body people in such facilities is actually the opposite and meant we couldn't even fill up our water bottle and even the toilet paper was wet after a shower as the entire room became a wet room. we ended up buying more and keeping it in the bedroom. as well as buying our own bottled water as despite this being included in the room we never recieved any despite 4 requests over our stay.
We loved the courtyard room. The breakfast selection is fantastic and the summer berry smoothie is fabulous! We were served by a young Asian girl who was quiey but brilliant. The reception team were good and helpful. We liked that although there wasn't parking, the racecourse is within easy walking distance. The location was really good too for walking to convenience stores and pubs ect. We really enjoyed ourselves, thank you.
We stayed for 4 nights and decided to dine within the hotel on the Monday evening. There were so many items off the menu or completely changed. Sam Smith album on repeat for 4 days breakfast and dinner. There was only three tables dining and the room had no atmosphere.
York Racecourse ja York Barbican sijaitsevat 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, matkatavarasäilytys ja kahvi-/teetarjoilu yleisissä tiloissa.
Perustuu 4 592 arvosteluun
- Miellyttävät vuoteet
- Tyylikäs hotelli
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Arvostelut: Elmbank Hotel & Lodge
- Church of the Holy Trinity 0,9 km
- York National Railway Museum 1,1 km
- York Guildhall 1,3 km
- Grand Opera House 1,3 km
- York Castle 1,3 km
- Mansion House 1,3 km
|Leeds-Bradfordin kansainvälinen lentoasema||38 km|
|Doncaster Robin Hoodin lentoasema Doncaster Sheffield||52,6 km|
|York Poppleton||4,3 km|