Ibis York Centre

Basic room close to the station and only a few mins from the castle walls into the central streets. Amenities around, staff excellent. Beds were comfy and the room size was good, plenty of space. The water pressure for the shower was strong and soothing. Response time to communication was also very good.

Possibly due to a change in the past or so, the air conditioner that was above the door had some panels missing so the gathered dust could be seen. The single beds were small in comparison to other establishments, but still comfortable.

The receptionist was lovely and very helpful. BUT that is where our 'likes' stop.

The Ibis York Centre - Room 205. This is the location of the absolute worst night in a hotel, of any standard that I have ever experienced anywhere in the world! As we went to the races, we couldn’t check in until we got back in the evening. Our room (205) was not in any condition to allow paying customers to stay in. Here’s why: The whole room smelt of vomit. The smell engulfed you on entry to the room. We traced the smell to the corner of the room to the left hand side of the bed where the evidence of a recent ‘accident’ that hadn’t been cleaned thoroughly was obvious. In addition to the horrific smell, the room was an utter disgrace. The bed sheets were filthy and covered in stains, the curtains were also stained, the skirts were covered in dirt, the carpet was stained and even had a chewing gum mark near the bathroom entrance. I won’t even go in to the bathroom.... Upon entering the room, obviously I immediately complained and asked for a new room but the receptionist (who was very helpful in fairness) stated they were fully booked because of the races and literally didn’t have any spare rooms. So we had to endure this room for what I can only describe as a night from hell! In my opinion, this hotel needs investigating as the room that we paid £136 for would not pass a health & safety inspection.