York hotellia

Plussat: Beds were so comfortable. Staff were very friendly and not in the least pretentious. Underfloor heating in bathroom is great.

Miinukset: Nothing in the hotel Spa was not as good as others I have experienced, sauna broken for 3 days.

Plussat: Old school elegance and service in a grand manner but still contemporary amenities

Miinukset: Nothing

Plussat: Staff, room, location

Miinukset: Dinner a bit pricey, when using our bath there was not a lot of room between it and the sink so it was quite difficult to dry myself.

Plussat: The whole experience was perfect. The only reason that I might stay elsewhere would be the overall cost.

Miinukset:

Plussat: Beautiful accomodations, pool facility was very nice, Room and bathroom was very clean new and comfortable and tastefully done. The staff was very accomodating.

Miinukset: In our world of insant gratification the media system was unacceptable relaxing in front of a television before sleepin was not possible the action from the remote control to the tv was so slow it was impossible and the internt access was the same. It was very frustrating. One could never take care of any internet comunication at the hotel.

Plussat: Beautiful building and location and friendly staff

Miinukset: Rooms were cold and the service very slow - waited 50minutes after ordering for lunch in the restaurant and 30 minutes for bar snacks

Plussat: The hotel staff were very friendly. The use of hotel umbrellas was very welcome.

Miinukset: The room TV remote was extremelly slow and frustrating

Plussat: Fantastic room booked standard but got luxury room wedding anniversary. We were given chocolate and fruit excellant. Butler service excellant. Bar service very good excellant breakfast and lovely room.

Miinukset: Yes absolutely freezing in room. Complained on way out to dinner to butler and expected it to be sorted out on our return to room. Arrived back to hotel room about 11 pm nothing had been done still freezing !!!! extrememely poor service not worthy of 5 stars or even 1 for that matter regarding this. We were wearing evening wear and overcoats and scarves which we could not remove on our wedding anniversary. Complained again butler arrived with 2 fan electric heaters which he just handed to me at the door he didnt even come in and plug them in and said at least you won't have to go to bed in your coats and scarves !!! not the service we expect from a 5 star hotel !!! and yes we do regularly stay in hotels of all stars between 3 and 5.

Plussat: Staff very polite and friendly, good size rooms. great position.

Miinukset: Should include cooked breakfast.

Plussat: Relaxing environment, comfort and cleanliness were all outstanding.

Miinukset: Breakfast didn't meet expectations, and items received were different to order.

Plussat: Central location, excellent service and mannor of the staff, nice rooms

Miinukset: Long checkout queue, no clocks in the rooms, lack of individual choice on the breakfast menu (we would have like to have seen a vegetarian full english breakfast on the menu).

Plussat: comfortable, dinner was excellent (breakfast was not)

Miinukset: Breakfasr poor and service poor No bidet in bathroom Spa anmd swimming pool not open as ex[ected

Plussat: The staff was very polite and helpfull . The rooms very clean and a lovely location for the shops and bars

Miinukset: The breakfast was a disaster.we waited 50 minutes for our breakfast asking twice for our coffee and three times for toast. When paying £205 for the night i expect breakfast and my order well before 50 minutes. i would not stay again

Plussat: The breakfast was excellent. The staff were highly efficient and extremely amiable, the cleaning staff spoke and smiled and to be fair the staff are by far the strongest asset of the hotel. The hotel surroundings were very nice and there was plenty of parking.

Miinukset: The rate we had paid for the room should have ensured a more space within the room. The room we stayed was extremely small, the bathroom was also very small, however the room and bathroom were perfectly adequate for our stay but I would not have liked to stay more than one night.

Plussat: It has a good location, close to both the city centre and to the station

Miinukset: It was huge, with a 15 min walk from reception to the rooms

Plussat: i liked the room we stayed in and the style of the hotel

Miinukset: the high prices in the bar. also some parts of the hotel were a little shabby like broken tiles in the bar (floor) damaged ceiling in our bathroom but nothing i would complain about..

Plussat: The room 101 was fantastic and the convenience for the train station.

Miinukset: No we liked everything...if anything, the room was a little chilly at first but we soon found the thermostat.

Plussat: friendly polite hotel staff. Very good breakfast menu with black pudding.

Miinukset: a bit pricey for what you get, and did not expect to be awake listening to disco at 0.45 a.m. in what is a four star hotel.

Plussat: The food in the restaurant was excellent and the service in the bar and restaurant also very good. Reception staff were variable from disinterested to excellent

Miinukset:

Plussat: Location parking and classic architecture

Miinukset: Room lacked adequate ventilation, very hot at night. Pricey for room even with weekend special rate.

Plussat: Comfort and convenience

Miinukset: Nothing

Plussat: The room was fantastic. I had a smoking room, which was better decorated and nearer reception than my colleagues' non-smoking rooms.

Miinukset: Other people's comments. The rooms are great. Some rooms are far from reception, but that's because the hotel is huge! Everything was perfect.

Plussat: Good location & facilities. Within walking distance of city centre.

Miinukset: Room was in basement and therefore limited natural light and no view. Bathroom extractor did not work. Noise from nearby railway station. Expensive room service. Pillows & bed linen substandard

Plussat: The hotel and room were lovely although a little expensive. The breakfast was gorgeous! A nice 10 min walk to shopping.

Miinukset: Nothing to not like.

Plussat: The hotel was comfortable and convenient for both the city and also not far from the university.

Plussat: Convenient for city centre whilst being quiet and away from any noisy bustle. Warm,comfortable room, good restaurant.

Plussat: location

Miinukset: the hardness of the bed very uncomfortable compared to my previous stays

Plussat: The food was excellent and the staff very helpful at all times, from booking a taxi, to service during dinner, there was always a smile.

Plussat: the room was nice

Miinukset: the pool was not very good lack of things to do for children

Plussat: location; pool; separate w.c.

Miinukset:

Plussat: being in the centre of town

Miinukset: the rooms have very thin walls - and I had very noisy and inconsiderate neighbours

Plussat: Good size room, clean, modern, close to city centre

Miinukset:

Plussat: Very convenient for exploring York. We were able to leave the car there for the whole of our stay.

Miinukset: We did not have breakfast at the hotel. We thought £24 was far too expensive having paid the price we did for the room.

Plussat: The room was very clean and the staff were very friendly. The hotel is just a short walk from the train station and is just outside of the town centre.

Miinukset: The room was really small, which was ok for the price but it was quite hard for 2 people to get around the room at the same time.

Plussat: The location was perfect for the town centre.

Miinukset: The smell of paint was overpowering at times and the workman were disrespectful to guests.

Plussat: The location and the staff were fantastic. Would recommend this hotel to friends.

Plussat: Location was good staff very helpful the bar area was lovely.

Miinukset: We were warned about decorating taking place but was surprised with the mess on first floor and the overwhelming smell.

Plussat: location and breakfast was great. the bar area was lovely, free parking and comfy bed! great value for a 2 night stay

Miinukset: only that there was a dirty cup under our bed

Plussat: Near my meeting the next day. Bed reasonably hard.

Miinukset: No Bath in room. No wifi in room. Someone's hair in the sink. No coffee in coffee machine. Had to pay for basic tv. Paint fumes.

Miinukset: aamiaisenhinta

Plussat: I expected the usual IBIS service and facilities and that is what I received

Miinukset: The reception guy, who I think was a new employee, could have been more welcoming because he made me feel that there may be a problem with my booking as he trawled through the computer without telling me what he was doing

Plussat: Very clean and very quiet

Miinukset: We had no problems, it was a very pleasant experience

Plussat: The fact it was close to te centre of York.

Miinukset: The rooms were not too small, bed was hard and the door to the bathroom did not lock and was ver noisy when closing.

Plussat: The hotel is centrally located, ideal for a weekend break in the centre of york. Room clean and comfortable.

Miinukset: Is some renovation work taking place, but we were uneffected by any of this,

Plussat: Walking distance to city centre

Miinukset: There was building work taking place so limited parking spaces - we had to park in public carpark. Rooms very hot at night as the air. Con. Was not yet working. Disappointed with hotel but I am sure it will be ok once refurbishment are completed.

Plussat: Very close to city wall and gate, so easy walk into old town. Well appointed facilities - all brand new. Very sparsely ad impersonally decorated, but it worked for sleeping with lights out!

Miinukset: Windows cannot be opened so need to rely on air con/heating system, which all shuts down when card key removed to go out. No proper detailed instructions for washer/dryer or dishwasher.

Plussat: location

Miinukset: Room was way to small for family of four. Not enough legroom to open suitcases, etc.

Plussat: cental location. clean and quiet rooms. very helpful staff.

Plussat: The location was fantastic for us just a short walk from the train station and near the opera house and shops.

Miinukset: The room was a little small but very nice.

Plussat: Bags carried to the rooms, very clean room, good sized rooms

Miinukset: cost for extra items, e.g. drink, foor etc.

Plussat: nice and clean, "tight" basement carpark but with great staff and very good location. for what you get its a little on the expensive side but being right in the center of York some may expect to pay a premium.I get to travel the UK with work and have stayed in better hotels for less omney but it was still a very nice place.

Miinukset: hotel was quite noisy till late but there was a wedding on down stairs so its all good.

Plussat: The location was excellent.

Plussat: garage parking was possible

Miinukset: no air co in room and noisy corridor

Plussat: The room was of a decent size and was clean and tidy. The hotel was in a good location. The staff were pleasant and helpful

Miinukset: The shower was not great in terms of water pressure. For the price of the stay breakfast should have been included and there should have been decent biscuits in the room. When we arrived there was not enough parking spaces for the two cars in our group.

Plussat:

Miinukset: we have stayed in hotels in london etc, which were a lot better value for money and definatly a 4star experiance! our room in the hilton york left a lot to be desired!!

Plussat: york its self

Miinukset: not being able to park

Plussat: Hotel was very nice comfortable rooms. Staff were very helpful

Miinukset:

Plussat: The rooms were very quiet and little noise from other rooms, especially doors banging

Miinukset: No character but this depends on what you are looking for. we wanted comfort and cleanliness as we were visiting York city centre and that is what we got.

Miinukset: Too far from city centre; breakfast good but too expensive

Plussat: the locality as we were going to york races and it was ina perfect place to get to the races easily.Very enjoyable cooked breakfast

Miinukset: nothing at all

Plussat: Cleanliness and friendly staff

Miinukset: nothing

Plussat: The position was ideal for jumping on a bus into York, which is only a short bus ride away, but saves all the pain in trying to negotiate the traffic and find car parking.

Plussat: Friendly staff.

Miinukset:

Plussat: the friendly and helpful staff, the quality of the food and the service in the dining room and the helpful, polite receptionist

Miinukset:

Plussat: Location

Miinukset:

Plussat: Impressed by how clean the room smelt on entering

Miinukset: Beds very soft and pillows very flat. However, when I asked for an extra pillow staff were extremely helpful, even asking what type of pillow I would like

Plussat: Relaxing

Miinukset:

Plussat: Staff at check-in were friendly & efficient. My room was a good size and well presented. Bed linen was good quality. Lots of clean, fluffy towels in the bathroom. Breakfast was reasonable value and at check-out everything was handled well. Plenty of car parking.

Miinukset: Beds were a little soft for my preference, and the bathroom decor/facilities were a bit outdated. Bathroom was clean though, and everything worked well.

Plussat: Very nice hotel .conveniently positioned,plenty of parking.

Miinukset: Only one bad point.cooked breakfast did not look very appetising,we arrived down for breakfast at about 09.30 and all of the items for the cooked breakfast looked to have been out too long and were dried up.we avoided these and settled for a cold breakfast with toast.

Plussat: food was good.Lady on front desk was very helpful.

Miinukset: room was cold and i did not like the bed kept slipping down it.

Plussat: All staff extremely friendly and helpful

Miinukset: no gym (but only observation if i was staying longer)

Plussat: The pool was good. Spa facilities small but adequate. Not there long enough to try treatments . Nice smelling toiletries and breakfast was varied and plentiful. Staff were pleasant. Not too far out to walk into city centre

Miinukset: Seeing discarded breakfast trays by the room in early evening, These were moved straight away when staff informed. Room only had two small velux windows so in a beautiful location , unable to take advantage of this. As it was an adjoining room the insulation to next room was not so good and TV next door was on loud and late. no extractor in bathroom- so steamed up quickly. room size very small- not as expected

Plussat: Once we actually got into our room, it was well maintained, quiet and comfortable.

Miinukset: We had to move room twice before getting a satisfactory room. The first was situated directly opposite the lift and very noisy. The second was shabby and situated next door to the 'plant' room. The rooms in the older part of the hotel could do with updating as the decor is a little tired.

Plussat: Very good location; very pleasant staff

Miinukset: Restaurant prices too expensive (as other reviewers have noted); breakfast room is pokey; limited television reception.

Plussat: Hotel was great lovely & clean. We had breakfast with our stay which was excellent fantastic choice, eat as much as you wanted cooked breakfast & cereals fruit etc. Staff friendly. Great location for York Races.

Miinukset: Can't think of any.

Plussat: Cleanliness of hotel, hotel location, hotel facilities,

Miinukset: Booked in for three nights bed and breakfast, on two morning we were informed we were not booked in for breakfast, informed reception after first time this happening and was told that they would arrange this did not happen again, it did the following morning. I had to show my confirmation email from yourselves as they had us booked in for room only.

Plussat: The hotel exceeded our expecrations, quality of food was good, staff were very attentive and courteous, leisure facilities were very good.

Miinukset: Only point worth noting is to provide a better toast facility for breakfast.

Plussat: Room very clean and bed was very large and also comfortable. View was very nice.

Miinukset: Windows drafty.Quite noisy as there was a wedding party below the night we stayed.

Plussat: Very helpful and polite staff throughout the hotel

Miinukset: More parking would be nice

Plussat: Good location

Miinukset: Rooms were small and basic.

Plussat: Clean modern room. Breakfast was great.

Miinukset: Rooms to hot, beds to soft. Would like the choice of a bath.

Plussat: Good food, comfortable bed and location was good

Miinukset: Lack of suitable clothes storage - only hanging space no suitable draw space,. No room safe

Plussat: Staff very friendly,ideal hotel for short break

Miinukset: rooms not very warm

Plussat: The comfort and style. Good location and was really close to everything. Staff were friendly and helpful.

Miinukset: There were a few minor issues Room was extremely hot but a fan was provided. It was noise in the morning with then Kitchen staff were making breakfast which was below our room. One strange thing was where we were allowed to keep our bags before we checked in our room...this room was unmanned unlocked. I would of liked to keep out luggage somewhere secure, although on request the staff did keep my laptop at reception instead Wireless access was poor had problems connecting.

Plussat: Convenience of the hotel to the City centre

Miinukset: The lack of a car park and the lack of additional lifts. To have one small lift in a hotel of this size is ridiculous.

Plussat: The room and staff could not be faulted. Would highly recommend.

Miinukset:

Plussat: It was very clean and fresh.

Miinukset:

Plussat: very convenient location & availability of secure car parking; presentation of room; great breakfast; friendliness and assistance of staff - very helpful at check-in and check-out (included checking on our car parking and reminder to turn off car headlights)

Miinukset: all good

Plussat: Clean hotel

Miinukset: Parking is poor and not clearly mentioned

Plussat: Quiet friendly staff. I was with a slightly disabled friend. She managed quite well but could have done with some help at breakfast.we enjoyed our stay and would visit again.

Plussat: everything is very good, and convenient.

Plussat: Fantastic Location The perfect location for a City Break, comfortable spacious bedrooms, enjoyable breakfast, relaxed atmosphere, River Ouse flows past front of hotel.

Plussat: Location for centre of York excellent. Room good size. Bed a bit on the firm side. Riverside view from the room.

Miinukset: Because of the heat and lack of air conditioning had to keep window open. But noise from outside bars on opposite bank of the river was intrusive.

Plussat: It's ideal location and price. Very close to all shops and attarctions. Great views and setting.

Plussat: very good breakfast central location

Plussat: It had a great view of the river very close to the shops and castle all in walking distance. The staff were helpful and the food very nice.

Plussat: This hotel is ideally central for all amenities to get to also if you get the right room there is a stunning view of the river.

Plussat: Location ,and room view fantastic,need to scout around for when offers on ,as hard to get this quality for the mid week price we paid, real value for money and the breakfast is great,have already re book for next year long w/end

Miinukset: N/A

Plussat: Ihana jokinäkymä ikkunasta, ja lyhyt matka kauppoihin, pubeihin ja rautatieasemalle. Perushyvä englantilainen aamiainen. Siisti, tilava huone.

Miinukset: Aamiaisella olisi voinut olla jotain tuoretta.

Plussat: Sijainti, ja maksoin ekstraa jokinäköalasta. Se lisäsi huoneen viihtyisyyttä, koska illallakin oli ihana katsoa kaupungin valojen heijastumista jokeen. Päivällä joesta näkyi satoiko vai ei.

Miinukset: Tällä kertaa yöportieri oli italialainen ja hieman outo. Aiemmillla vierailuilla on ollut ongelmia esimerkiksi saada yömyssyä myöhään hotellin omassa baarissa. Nyt emme edes yrittäneet.

Plussat: Erinomainen sijainti aivan keskustan lähellä, Yorkin kauppakadut ja palvelut vieressä. Siisti ja hiljainen oli ainakin meidän huoneemme. Varustettu normaalisti, tv ja kylpyhuone. Aamupala oli runsas ja maistuva, English breakfast seisovasta pöydästä. Hinnaltaan todella edullinen, tosin aamupalan ostimme jälkikäteen. Henkilökunta normaalin ystävällistä. Hyvä paikka yöpyä Yorkissa!

Miinukset: Kylpyhuone englantilainen: laittakaa suihkuverhon reuna kylpyammeen sisään, jos ette halua kuivata lattiaa joka kerta,; kaivoa ei ole. Ja suihkun kanssa pitää olla varovainen, veden lämpötilan säädin on yhdistetty suihkun paineensäätimeen.

Plussat: Siisti hotelli hyvällä paikalla Yorkin keskustassa. Hyvä aamiainen ja lähellä rautatieasemaa.

Plussat: Hotelli oli lapsen kanssa hyvin helppo,koska oli siistiä ja henkilökunta oli ystävällistä.

Plussat: Great location, friendly staff.

Miinukset:

Plussat: friendly staff, nice rooms

Miinukset: no

Plussat: The hotel was close to the town and when we finally got our room heated it was pleasant to stay in.

Miinukset: Service in restrant and bar area very poor we went down for our dinner at 8.30 first course was lovely then we had to wait 10 minutes for chef to appear to serve our main course which wasn't very hot.

Plussat: How close it is to centre, rooms very clean, breakfast lovely,

Miinukset: the juice at breakfast was terrible watered down with no taste .

Plussat: Comfortable rooms, good conference facility.

Miinukset: Bar was not geared up to cope with the large numbers of customers during our stay, long queues and quite expensive. Not much choice of beers.

Plussat: It's a good central location but not noisy, easy walk from the station.

Miinukset: It's poor value for money.

Plussat: location

Miinukset: london prices, poor car parking and additional charge

Plussat: Joen tältä puolelta upeat näkymät kaupunkiin . Parhaat ruokapaikat tällä puolella jokea.

Miinukset: henkilökunta tylyä, töykeää. Sekä respassa että aamupalalla kaikilla naama rutussa!

Plussat: Breakfast was great

Miinukset: Overpriced for a room with peeling paint,faded wooden furniture,stained table and an opened packet of biscuits with the tea/coffee making facilities.I don't know if the smoking rooms are classed as second rate but l wasn't impressed at all.

Plussat: Very central

Miinukset: Extra money for car parking

Plussat: close proximity to all attractions in york

Miinukset: pillows were uncomfortable!

Plussat: The view, the room, the bed, reception area

Miinukset: We stayed for just one evening meal, from the carvery. It was disappointing. And i do like a pot of tea at breakfast rather than a tea bag in a cup!

Plussat: Very good level of comfort. Pleasant, helpful staff.

Miinukset: Would have liked more milk with the teamaking facilities.

Plussat: Charming setting and very nice facilities

Plussat: Beautiful mature grounds and in an attractive small village. Within easy bus or car journey to York. Pleasant, helpful staff.

Miinukset: Often have functions on in the evening so potential for noise, but our room was in an annexe so noise was minimal.

Plussat: The general ambience of this hotel is very pleasant.The staff were both courteous & friendly, the service being first class. The food was excellent in the very attractive restaurant,and the breakfast served in the large conservatory was also excellent. Although a wedding reception was in full swing it didn`t in any way affect us, unlike other hotels we have stayed at. Altogether a nice relaxing stay.

Miinukset: There was absoluteley nothing we didn`t like!

Plussat: Foodvery good, served in imaginative style.

Miinukset: It was OK

Plussat: The staff at this hotel are both competant and efficient. The room clean but a little tired. The fire inthe living room a big plus.

Miinukset: The food is generally not of a good standard especially if you were a vegetarian. A little more thought needs to go into this area. The rooms although clean are looking tired.

Plussat: Ambience of main building

Miinukset: Style and feel of modern extensions

Plussat: Very quiet and cosy place. Although there was a wedding party, it was a very nice stay. I strongly recomend the place to everyone. There is also an excellent restaurant ...

Miinukset: The matrass was somewhat hard due to the springs being somewhat close to the surface, but I'm certain it is an exception that will soonly be corrected.

Plussat: The hotel was really nice and the meal was excellent.

Miinukset:

Plussat: felt relaxed and comfortable, very tasteful.

Miinukset: the shower.

Plussat: Easily accessible location, secluded and peaceful surroundings. Grounds were a pleasure to experience and the view from the room was perfect. Staff were generally efficient, polite and very helpful.

Miinukset: Receptionist seemed a little upset that we didn't book a table for dinner immediately on arrival. (Menu was not to our taste).

Plussat: Great location for York & Scarbourgh. Linked to a fantastic Toby carvery. Comfortable & relaxing.

Miinukset: Cold weather. But even a great hotel can do nothing about that. Ha ha.

Plussat: comfort and value for money

Miinukset: breakfast was bad the worst one yet?????

Plussat: We like the price and consider it to be great value for money especially as it included a substantial breakfast

Miinukset: We were totally happy

Plussat: my room

Miinukset: they messed up my booking and tried to charge me more without telling me, leading to the wrong amount of money being taken out of my account

Plussat: All to our complete satisfaction.

Plussat: Room was spacious and very clean

Miinukset:

Plussat: Staff where very helpful

Miinukset:

Plussat: Easy access to where we needed to be

Miinukset:

Plussat: Location, next to restaurant, friendly desk staff

Miinukset:

Plussat: Clean room, excellent shower, comfy bed, great night's sleep, quiet, not at all far from York city centre.

Miinukset: Duvet covered ripped during the night, tv flickered a bit, room smelled of eggs for a short time (perhaps blocked shower drain?), perhaps breakfast could have been a bit better stocked.

Plussat: Staff were amazing. Room was beautiful and filled with luxury and thoughtful touches. Food was great. Location was perfect opposite Minster.

Miinukset: Wifi patchy

Plussat: Staff very friendly and helpful. Location fantastic (beside York Minster). Food very good. Very restful.

Miinukset: Room wascomfortable if a bit tight. Maybe a 'superior' room would be a better choice. Pillows too soft - like blancmange.

Plussat: The hotel was chosen for it's central location. the staff were extremely helpful and attentive

Miinukset: I found the menu in the main restaurant too ambitious. Neither my friend, who had a chicken dish nor I ,who had the fish of the day, enjoyed the food much. The creme brulee was beautifully presented but heavy.

Plussat: very helpful staff

Plussat: Its location which is right in the centre of York. I really enjoyed eating my breakfast overlooking the Minster and stepping out into the centre of the city. When I was tired with sightseeing I didn't have far to go to relax. The staff are lovely and so helpful. Nothing is too much trouble

Miinukset: There are not many single rooms at this hotel and I have stayed in the same one {16} twice. It is well appointed but quite small. It is also very warm, even in November and with the fan on all the time

Plussat: we enjoyed everything, room, service,resturant, the reception was excellent finding spare charger for mobile phone to sending our son a card for his graduation

Miinukset: more comphy chairs in bar area

Plussat: The usual first class staff and the position in York is second to none

Miinukset:

Plussat: central

Miinukset: was informed of the parking charge

Plussat: Friendly, helpful staff. Nice decor. Good facilities. Good location.

Miinukset: A bit expensive.

Plussat: Room extremely comfortable with an excellent view of the Minster. Bathroom & toiletries of a high standard, well stocked hospitality tray. Staff courteous and helpful, breakfast freshly cooked and delicious.

Miinukset: A minor hiccup when I was alone and had a blackout in my room twice within a very short period - rather unsettling as unable to see a thing and had to 'feel' my way out of the room to go and report to reception. Problem sorted out within seconds each time. Just felt that there was a lack of communication between staff and guests over problem and how to deal with a possible recurrence.

Plussat: The hotel staff and the quality of the breakfasts and dinner

Miinukset: Nothing at all

Plussat: The service was 1st Class

Miinukset: Nothing

Plussat: We had a very enjoyable stay at this hotel, which is ideally located within walking distance of all of York's main attractions. Staff were very friendly and helpful. Our room had been recently refurbished and was very comfortable and decorated to a very high standard

Miinukset: Nothing to complain about!

Plussat: The rooms were warm and comfortable. The coffee and staff were amazing. A city center hotel with free parking.

Miinukset: The decore was a dated and there was some cobwebs in the room.

Plussat: It was in an excellent location, and was very reasonable, and the full english breakfast was excellent.

Miinukset: The hotel is best described as "tired". It was probably lovely in about 1976 when it was last fitted out.

Plussat: Location, good food, friendly & helpful staff

Miinukset: Room slightly small for sharing & low water pressure in one of the showers

Plussat: Erittäin mukava ja ystävällinen henkilökunta. Hotellin sijainti yorkin kaupunkiin tutustumista ajatellen on mainio. Kävelymatka keskustaan on lyhyt, mutta hotelli sijaitsee kuitenkin rauhallisessa ympäristössä.

Miinukset: Huoneen oven lukko on hyvin alkeellinen. se aiheuttaa pientä epäillystä turvallisuudesta, joskin majoitusrakennuksen ulko-ovessa on koodilukko. Huoneen lattia oli melkoisen vino.

Plussat: Hotellin piha-alue on aivan ihastuttava.Puutarhassa on paljon erilaisia kasveja ja alue on viihtyisä paikka oleskella. Keskellä kaupunkia!. Sijainti on hyvä. Keskustaab 10 min kävelymatka ja rauratieasemakin on lähellä.

Miinukset: Kylpyhuone on vaatimaton, suihkusta tli vettä huononlaisesti eikä suihkua saanut käteen. Varustelu oli muutenkin heikko ja siisteys olisi saanut olla parempi. Lukot olivat tosi vanhanaikaiset .

Plussat: Ystävällinen henkilökunta. Siisteys.

Miinukset: Huoneen ovi ja ns. väliovi laitettiin lukkoon avaimella, joka toimi huonosti. Käsisuihkua, ammeen yläpuolla oli hankala käyttää, koska suihkujohto oli renkaassa kiinni.

Plussat: Ystävällinen ja asiansa osaava henkilökunta; yleinen ilmapiiri

Miinukset: Keski kauan ennenkuin hanasta sai kuumaa vettä.

Plussat: Staff very helpful and professional Good breakfast selection Pleasant room in terms of: space; decor; cleanliness

Miinukset:

Plussat: location - short walk from city centre and all attractions. hotel - excellent food, location, facilities

Miinukset:

Plussat: My two main considerations when I booked this hotel, where, free car parking and easy access to city. I was impressed by the higher than expected overall standard of the hotel and staff after reading some bad reviews.

Miinukset:

Miinukset: Hotel room and bathroom were very dirty, wallpaper was hanging off the walls. Very very noisy hotel especially the stairs. Needs a lot of renovation.

Plussat: Very little. Was on a nice street and it was good it had a bar but that's about it. Really one of the worst hotels I've ever stayed at and would not recommend to Americans.

Miinukset: Rooms were like hostel rooms, the showe had no pressure and you had to stand in the corner to get under it, rough building, dated interior, awful bed.

Plussat: The decor was fantastic

Plussat: The evening meal in the reastaurant was excellent and very good value

Plussat: location to city centre, staff friendly

Miinukset: neeeds a lot of tlc. windows replaced, showers replaced...very basic for the amount charged

Plussat: Staff very friendly and helpful.

Miinukset: Breakfast food cold

Plussat: Me and my son where very please with everything about this hotel. Room comfort was excellent, breakfast was extremly good, staff very helpful & the price was spot on.

Miinukset: Nothing notable

Plussat: The friendliness of all the staff and the cleanliness of the accomadion. Also the hotel itself was a lovely period house with Art Nouvea Decorations

Miinukset: Just what I have previously stated about the rooms being in what was called the Courtyard because one had to dash quickly into the main part of the hotel in wet weather.

Plussat: The building itself - fantastic architechture and interior design. The welcome (generally excellent).

Miinukset: Breakfast was not top-notch but OK for the price

Plussat: The hotel was a work of art and so different from the chain hotels i would normally stay in for that price

Miinukset:

Plussat: We liked the older style of the hotel, especially the ground floor and staircase.

Miinukset: too noisy, doors banging and people moving up and down the stairs, rooms need some sort of sound proofing.

Plussat:

Miinukset: absolutely tiny room, totally overheated, and staff could not even bring me an ironing board (which didn't fit in the room anyway!)