York hotellia

Plussat: It was excellent... Will definitely stay again and recommend to everyone

Plussat: Everything. Rooms were beautiful and very clean. Great food. Lovely staff who made a real effort.

Miinukset: Could not fault the place. Fantastic place to stay and outstanding service.

Plussat: Upea paikka, palvelu oli ylellistä. Huoneet kaikki tyylikkäitä, moderneja ja ilmastoituja. Kerta kaikkiaan paras hotelli missä olemme asuneet.

Miinukset: Ei voi valittaa mistään.

Plussat: - Beautiful room, with an Asian theme - Comfortable bed - Very good breakfast, with fresh fruits - Free parking - 10 minutes on foot to the city centre

Plussat: Everything, so clean, welcoming. Lots of individuality, little things like cotton bud holder in bathroom, how the room was decorated. Little ornaments, hi tech controls such as app for your phone to book breakfast, climate control etc. electric blinds, you don’t need to bring usb plugs already in the room. Just so impressed with this very chic boutique hotel. Quality of the bed sheets and linens in general. Breakfast was very good. The owner I believe checked us in. Lovely man, very friendly and professional

Miinukset: Really hard to find anything I didn’t like. Only the location, which is about. 10-15 minute walk to the Minster. If it was closer it would be perfect in every way. We can climb stairs but if you had mobility problems this may not be the place to stay. I am sure there is no lift bit we did not ask so don’t quote me.

Plussat: The property was brilliant and the facilities top notch. The hosts, Diana and Tony were hospitable and very helpful. The property/room was excellent, funky and comfortable. Very clean and a “must stay there again” place.

Miinukset: Nothing

Plussat: So comfortable, so clean and orderly. Fantastically warm hosts who make you more than welcome. I have beeen travelling for many years and this is the best I have stayed at. Highly recommended.

Plussat: Lots of detail and consideration into the rooms and facilities

Plussat: So many little touches... from the toiletries in the bathroom to the fact there were charging sockets next to the breakfast tables. Amazing attention to detail!

Plussat: Our stay was lovely, the breakfast was outstanding and the hosts were friendly and even gave us a lift free of charge. The location was great as well since it was just a 10 minute walk from York center. I would recommend it for couples for a 2-3 night stay.

Miinukset: The weather, but that is of course not the property's fault :)

Plussat: Big four post bed very comfy couldnt get out of in time for breakfast. Fantastic place to stay good for pets too.

Miinukset: Nothing to dislike.

Plussat: Very welcoming owners, large airy room with great view, superb breakfast and on-site parking. A perfect stay in the Moors

Plussat: Ran by a very lovely couple, very welcoming and friendly on our arrival, and gave us all the info we needed to know, along with some friendly small talk. We had booked a superior double room, which looks great in the photos, but even better in person. Amazing view from the window of countryside & friendly neighbourhood sheep, the area was extremely quiet during out stay too (barely any cars). The room itself was quite big, we had a beautiful double bed, an amazing bathroom with a gorgeous bath, and a shower, even complimentary dressing gowns! -- Tea & coffee making facilities as standard, along with 2 x galaxy hot chocolates (amazing!) 1 x bottle of water, and some small chocolates to eat too, as well as a few biscuits, very nice touch. Breakfast was included and was absolutely lovely, a nice selection of fruit & yogurt to choose from, as well as cereal, and you can choose what you want as a cooked breakfast. Check out was a little earlier than hoped (due to us not needing to go to a wedding until 1pm) but this was no big deal, and the owners were more than happy to allow us to sit in the lounge area for an hour or so while we passed the time (Thanks for that!) - All in all an extremely good stay, I would highly recommend, and will be back to explore the area!

Plussat: It was a lovely place to stay! Very clean! The breakfast was lovely and the staff were super helpful and friendly! I would definitely stay here again :)

Miinukset: We liked everything about the property :)

Plussat: The friendly welcome on arrival.our room was very cosy and a good central location in a lovely friendly village

Miinukset: The man snoring very loudly all night downstairs....I couldn't actually fault it

Plussat: Hosts very welcoming,tea and cake or coffee on arrival-breakfast very impressive.Will book again I'm sure.

Plussat: Really quaint house in a lovely village setting, welcoming and friendly hosts. Stayed in the twin room beds lovely and comfortable. Excellent breakfast

Miinukset: Nothing bad to say

Plussat: The hosts were very friendly,made me feel right at home.Nothing was too much trouble for them.The B&B was well situated in the picturesque village of Hutton-le-Hole and I would have no hesitation in recommending it for a pleasant stay.

Plussat: Beautiful property inside and out which lent to a very relaxing and comfortable stay. The owners couldn’t do enough to help us and went above and beyond in picking us up and dropping us back at the start of our walk.

Plussat: Very warm welcome and a lovely place which felt very tranquil.

Miinukset: The plumbing was a bit unpredictable.

Plussat: We could not have been more delighted by our stay at Plumpton Court B&B. From the minute we arrived until the minute we left we were treated like royalty! All we wanted was somewhere to stay the night after eating at The Star Inn, Harome so the location was ideal-a 5 minute taxi ride. However, this was more than just an ideal location and we were so impressed that we have vowed to return (for a longer stay) in the future when visiting the area; a stones throw from the lovely market town of Helmsley, Plumpton Court is in an ideal location for visiting this glorious part of North York Moors NP which includes the nearby Rievaulx Abbey. Upon arrival and after being shown to a substantial off-road parking area we were treated to tea/coffee and homemade flapjack. Our room was large, comfortable and spotless with a fabulous en-suite. There was water, tea/coffee and biscuits in the room which overlooked a quiet lane. Nothing was too much trouble and we were advised as to the best taxi firm to use for our visit to the restaurant. Breakfast the following morning was superb and cooked to order and perfection! We cannot recommend this B&B highly enough and will surely return soon.

Miinukset: Nothing - everything was perfect!

Plussat: Delicious freshly cooked breakfast, comfortable bed and very friendly and helpful hosts.

Miinukset: Room was a little on the small side.

Plussat: The breakfast was exceptionally good. The scrambled egg was very creamy and tasted wonderful with smoked salmon. Real coffee. The property is well located and quiet. Our hosts were most welcoming. Highly recommended

Miinukset: Nothing

Plussat: In a lovely location with lots to do around the area great hosts nothing too much trouble and cosy comfortable room

Miinukset: Shame there were no pubs or restaurants in walking distance Helmsley is only a five minute drive away though

Plussat: The hosts were very friendly and welcoming and went out of their way to make us feel comfortable. The room was lovely and the beds were very comfortable. The guesthouse was in a quiet location in a side road just off the main road through the village. Breakfast was superb and there was a good selection on offer to suit every taste. I would definitely return.

Plussat: Very accommodating with our delayed arrival. Also, the scrambled eggs for breakfast were amazing! Many thanks Chris!

Miinukset: Nothing, everything was good.

Plussat: The staff and breakfast

Miinukset: Limited choice of eating places. I did not realise it was a B&B

Plussat: Clean and tastefully decorated.

Plussat: Location and room facilities were fantastic. All staff we came in contact with were friendly and helpful. The food and its presentation was first class. Will definitely pass on the details to others who might visit that area. Well done to all staff!

Plussat: The hosts were very helpful, friendly and welcoming, could not ask for more, breakfast was very good had full English, a proper Yorkshire breakfast, would be very happy to stay at this hotel again in the future.

Miinukset: Nothing the hotel fit the brief spot on.

Plussat: The breakfast was excellent. The room was fist class, as was the bathroom. Spotlessly clean. The owners were delightful and very helpful and accommodating.

Miinukset: Nothing.

Plussat: Great location and lovely staff. Beautiful building and decor. Breakfast was great too. Next time I will ask for the rooms on the first floor as they looked nicer than our room.

Miinukset: We were up the top of the building which was a little steep at the top stairs. Also my son and husband are tall and repeatedly banged their heads on the eves of the room. It was tricky to avoid due to where the beds were which was a shame.

Plussat: We enjoyed everything, top ***, well worth a visit and definitely good value for £. Staff were all accommodating and friendly, breakfast was excellent. We will more than likely go again, probably for the York music showcase in July which is always a good night out.

Miinukset: We will go again but will ask to stay on the 1st floor next time. On Saturday the heavens opened and we got soaked, however that is just one of those things. At breakfast I asked if the hotel had omelettes on their menu, I did not fancy a full English breakfast because the day's before was excellent but very filling, unfortunately not, however in this world if you do not ask you never know :-)

Plussat: Why a 10? Because there was no negative remark to make about our stay. I would recommend this hotel for (1) proximity to the city, (2) quietness of the neighbourhood, (3) the breakfast, (4) the clean room especially thé bathroom, (5) thé invisible chief who showed up when you needed him, (6) the parking on thé estate, (7) the grandeur of the house. Like an ascot around your head taking care of everything.

Plussat: The location was in a very nice neighbourhood and not far from the city centre. The breakfast and breakfast staff were amazing. The guest house was very clean and tidy; so well run. The room had a very clean and new looking bathroom, with very big shower. So pleased with the facilities and the car parking.

Miinukset: Everything was perfect.

Plussat: The Guest House was wonderful. Owners & staff fantastic. Rooms are beautifully decorated & modern. Breakfast catered for all personal needs. We will be returning - thank you for a wonderful break.

Miinukset: There wasn’t anything we didn’t like.

Plussat: The great location 10 minute walk to town. Excellent ensuite facilities and friendly staff.

Miinukset: It was expensive and not value for money.

Plussat: Fabulous room with four poster bed and a large, modern shower room. Facility to lock bikes away too! A good parking area. Excellent breakfast and lovely helpful staff. A great character property within walking distance of the city centre. Just can't fault it!

Plussat: Great breakfast. Very comfortable room. Free enclosed parking. Good location and while a little walk from the Cathedral for an 84 year old mother in law I doubt if anything of the same price/quality available nearer.

Miinukset: Essentially nothing

Miinukset: Lovely hotel great location wonderful staff couldn't ask for more! Award winning excellent breakfast! Loved our stay here !

Plussat: excellent location delicious breakfast lovely setting

Plussat: A beautiful hotel in a fantastic location. Excellent staff and a real touch of quality

Miinukset: Nothing

Plussat: Amazing gardens and grounds - notice staff, especially Charlotte who was very helpful!

Miinukset: Rooms a bit dated, no fridge, no air conditioning and it was really very warm when we stayed.... food was exceptional - we went for the seven course tasting menu which was excellent!

Plussat: Food, external appearance of the house and staff were exceptional.

Miinukset: Property in need of some investment internally, particularly the spa (which is not really up to the standard of the rest of the property).

Plussat: The hotel was very comfortable and the Gardens and outbuildings were well maintained.

Plussat: Location was excellent for our needs. All staff very attentive, food excellent and room very comfortable

Miinukset: Nothing

Plussat: Everything was excellent. Staff tiip top. Spa great.

Miinukset: Everything spot on

Plussat: Very nice and qualitiv hotel with standing

Miinukset: The waiter for the bar apero was very slowly,no good service. For the extra 12 50 pct for service to pay yoy can expect service , which was not the case

Plussat: This is a very special hotel which replicates (so far as possible) a stay in a beautifully furnished, calm, quiet, 18C country house. Retaining the original layout & spaces gives rise to some small eccentricities in use, (steps up to the entrance, no bar as such) but if these worry you, you are in the wrong place; the ambiance is superb, the food excellent, the staff attentive & the garden an absolute delight. The Full English,incidentally, was the best (& most photogenic) I have had for years.

Miinukset: I did not realize that breakfast is only served till 9.30 on weekdays. My mistake, but a disappointment. One tiny niggle; the on/off lever on the shower in my room (19) was extremely stiff - I could only just turn it using both hands!

Plussat: Very nice house with beautiful garden.

Miinukset: The garden is a little noisy due to the highway nearby.

Plussat: Restaurant very nice good food nice staff

Plussat: Staff very helpful and welcoming!

Miinukset: Very hot in the room

Plussat: The place had a friendly relaxed atmosphere. Made to feel welcome by the friendly staff. Food in the restaurant was amazing with plenty of choice using good quality produce. The room was beautiful and exceeded our expectations. A wonderful birthday weekend; thanks to all!

Plussat: It was all clean and tidy staff all pleasant nice place to stay

Miinukset: The only thing was my husbands fish and chips the batter wasn't crispy but we should of said something

Plussat: Everything... great accommodation, restaurant and staff

Miinukset: Nothing

Plussat: The breakfast was fair. Fresh fruit out on one morning only. Yoghurt not always out. Room was very hot, no air conditioning. Our groundfloor room was next to Kitchen main door. Lots of early morning (around 7.30am) shouting as kitchen started up for breakfasts at 8.00am and noisy kitchen fan extractor on till late. This was the dog-friendly room and we had our dog with us. All other rooms on first floor. Staff very friendly and helpful. Food was good and variety at dinner good. Local village beautiful place. We came to visit the local abbeys and our location was perfect for this.

Miinukset: See above.

Plussat: The rooms are lovely and the staff are friendly and efficient. Fabulous break would highly recommend.

Miinukset: There was nothing to dislike.

Plussat: It was close enough to the A1 to break our journey North. The two joined villages of Brafferton and Helperby were quaint and interesting.

Miinukset: The room faced a tee junction which made it a little noisy during daylight, although interesting to observe.

Plussat: Nice, modern but characterful place.

Plussat: Everything!! Excellent value for money, superb room, facilities and super polite and helpful staff, good food, attention to detail. We will definitely be staying here again. I hope that the staff and management are made aware of my review!!

Miinukset: Nothing

Plussat: Breakfast was Fab!

Plussat: Breakfast was excellent and vegan option was available. The rooms were clean, modern TV and WiFi, comfortable bed and furnishings. Our needs and requirements were well catered for. The owners were most friendly and provided helpful hints and tips for our visit to York. It was a most pleasant stay, we will come again.

Miinukset: I really can't say, to dwell on small imperfections would be nit picking. Nothing really!

Plussat: I liked the room - very homely. Plenty of tea/coffee/milk. The breakfast was really good and had a really wide choice. Staff very friendly. I liked that we could park at the property. In a good location.

Miinukset: Our room was at the front of the property and the road was quite busy so had a lot of road noise.

Plussat: Thoroughly enjoyed our stay at Bishops, staff were lovely, room extremely comfy and clean, excellent breakfast, would definitely recommend.

Miinukset: Nothing

Plussat: Staff were lovely

Plussat: Beautiful, modern, clean annexe rooms. Beds comfortable, double glazed windows meant you heard none of the street noise. Staff lovely, tried to get us a better price through booking.com because we had made an error when booking, but unfortunately had no luck. Walking distance to the centre of the town. Huge breakfast menu.

Plussat: Fantastic stay. Great staff. great location to town centre and racecourse. Brilliant breakfast would definitely recommend.

Miinukset: We were expecting much more from a 9.4 booking.com rating. The overall experience was fine but nowhere near 9.4.

Plussat: Breakfast good. Great walk into York. Enough to make a good exercise but not too much.

Plussat: Breakfast very varied. Quite a walk onto town if you are slightly disabled. Having said that I managed to do it..

Miinukset: All was fine

Plussat: Helen made us feel very welcome and was friendly and chatty. As we'd been to York many times before we knew our way round pretty well but could see how helpful she was with other guests to help them make the most of their stay. The room was really clean and had everything we needed for our stay.

Plussat: Excellent reception from the property owner, very informative and friendly; lovely breakfast

Miinukset: All good really; own bathroom would have been nice

Plussat: Very friendly staff, and a superb breakfast. Made us feel very welcome, and left a lovely surprise for us as we were celebrating our Wedding Anniversary. A nice walk to the City Centre

Plussat: Helen was so kind and helpful! Absolutely perfect experience.

Plussat: The location and owners were lovely.

Plussat: Location was great only 15 min walk from town centre. Breakfast top class!!

Plussat: It felt like home, genuine service and well kept facilities

Plussat: We were made to feel so welcome, breakfast was cooked perfectly to order, comfy beds, great wifi, and nothing was too much trouble, thank you again Helen!

Miinukset: Nothing

Plussat: Quiet, cozy location.

Miinukset: Wifi

Plussat: The homey vibe of the place!

Miinukset: A bit confused about the check-in and out process as there is no reception desk, but the owner was super responsive via SMS.

Plussat: Quality rooms, easy to get to, friendly owners. It was also close to the river walk which I used to get into the old city.

Miinukset: Not being able to check in between 2 and 6 pm but they did let me use their parking.

Plussat: Lovely hosts. Very good breakfast, also service and presentation excellent.

Miinukset: Our mattress had lost it's firmness and you felt one side rolled a little towards the other.

Plussat: Rooms where smart and very clean everything you want. and the breakfast was nice.

Miinukset: nothing

Plussat: Very friendly owners. Great breakfast. Plenty of parking

Plussat: Clean. Staff were very helpful and friendly

Miinukset: Would have liked A later check out

Plussat: Everything is perfect!

Plussat: It’s location, helpful staff

Miinukset: The rooms are starting to look a little bit tired as in paint and wallpaper but rooms are very clean and bed was comfortable

Plussat: Really friendly and helpful owners, prepared to go that extra mile

Plussat: - Very well maintained rooms and bathrooms - Rooms and place in general cleaned to a very high standard - Outstanding breakfast - Very helpful and friendly hosts - On site car parking - Location perfect - ideally placed for City Centre, without being too close

Miinukset: Nothing

Plussat: Staff were very nice, helpful and accommodating, couldn't do enough to help, as well as being knowledgable of the area. Location is perfect for a stroll into town, and a short taxi if necessary. Buses run from across the road too.

Miinukset: I wouldn't say it's a dislike, but I'd have liked a slightly larger window for breakfast in the morning, I think breakfast is only served for 45 minutes, but I wouldn't know anything about running a facility like this, so I'm sure there was a good reason for it. Breakfast was fantastic by the way.

Plussat: Location, staff, facilities and room all absolutely brilliant. Cant say highly enough how good it is.

Miinukset: All really nice

Plussat: The door men and the staff in the lounge are an asset. Pleasant, friendly and full of local knowledge. The rooms in the new block are beautiful.

Miinukset: Reception staff were unaware of my booking, paid in advance. I was asked my name 4 times, then the £100 per night deposit was asked for in front of other guests. I was totally taken aback and said I wasn't prepared to pay that, £200 was taken from my husband's account immediately. On 2 of the nights our room had not been serviced by housekeeping, I made the bed myself! This was at 5:30 in the evening, so no turn down service needed either. On checking out not one member of reception staff asked if we had a pleasant stay.

Plussat: My stay at the Grand was amazing. Me and my boyfriend stayed for a weekend away and it was fantastic. The staff were so nice and they let us leave our luggage at the property when we checked in early and they even let us keep it there for a few hours after we checked out. The Grand is super close to the train station and we found it really quickly. The room we stayed in was huge, with loads of snacks and stuff in the mini bar and the spa and pool were great. Would definitely stay again!

Plussat: Beds were so comfortable. Staff were very friendly and not in the least pretentious. Underfloor heating in bathroom is great.

Miinukset: Nothing in the hotel Spa was not as good as others I have experienced, sauna broken for 3 days.

Plussat: The new rooms are excellent

Miinukset: The breakfast it’s buffet style it never use to be like that.

Plussat: The Grand is probably the most elegant hotel I have ever stayed in, honestly. We booked a twin bed room for my son and myself, and it was extremely spacious! The bathroom had a shower and a separate bathtub, of all things. The hotel staff were very attentive and friendly, and the building itself is gorgeous. Just as an aside, they have an Apiary from which they get their own honey--you can see the bees through the glass near the elevators. We did not eat in the restaurant, but the small lounge area was a nice place to get a drink and relax in a comfy chair after a long day of sightseeing. The hotel is only steps from the train station, so you needn't get a taxi--just trundle your suitcase down a small cobbled walkway, and you're there. All in all, a wonderful experience. I can't imagine staying anywhere else in York--I hope to go back at some point!

Plussat: The Grand is what it says Grand! A building of history and character ,with a good location by the station, close to the river and ten minutes from Minster and city. The room we had on the ground floor was spacious as was the bathroom, Both very clean , The bed extremely king size and comfy, Food is very good in the restaurant. Also a first class buffet breakfast , It can be done but one would expect it here anyway, Plenty of attentive first class staff especially the doormen and porters, but you certainly pay for it with a 12.5% service charge added, Second time we have stayed, the first being on a deal. Both times the quality has been excellent and although expensive is well recommended. There is a spa but did not use it but would imagine it was of the same standard,

Miinukset: The weather was hot and although you have air conditioning you just feel as if you want to open a window for some fresh air which is impossible with the big expanse of glass side to the room. There is no car park so seek out where you are parking before you arrive and then you can park after you have unloaded. Car parks close by if you can negotiate the traffic, Other wise the doorman will park and deliver your car back , but the parking charge per night is a hefty sum.

Plussat: Old school elegance and service in a grand manner but still contemporary amenities

Miinukset: Nothing

Plussat: i liked the closeness to the city centre but far enough away to be quiet .i loved the restaurant , food fabulous ambience great and not too modern . loved the valet parking and not having to worry where to park .

Miinukset: the fact we had to leave for home

Plussat: The location was right in the centre of York which was fab. Spa facilities were superb and staff couldn’t haven’t been more attentive

Plussat: The staff, food and pool

Miinukset: I liked everything.

Plussat: Clean, spacious rooms. The food and drinks are good. Good Location.

Miinukset: The very basic ask of any overnight stay is a nights sleep. After enjoying drinks and a meal in the hotel, we retired to the room early. Around 12.30am we were awakened by a knock on the door, followed by the room phone ringing. Dazed and confused, I answered the phone to be told 'this is Victoria at reception, the maintenance man is at your door and you haven't answered' to which I replied 'sorry'. She explained 'the leak you reported in your room, the maintenance man is here to fix it, can you please let him in'. My response was 'we didn't report a leak but thanks for waking us up' 'Oh' said Victoria ' I am so sorry madam'. I hung up from there and struggled to find sleep. The next morning when checking out we were asked the obligatory 'how was your stay', which surprised me as I fully expected an explanation and apology for the previous night. When I explained what had happened the reception manager responded he could not 'jump to conclusions' – an odd response and I feel rather accusing – were we being accused of making this up? Our hotel bill was approx. £400, we raised an issue and we were met by a nonchalant, accusing attitude and barely an apology. We were told the issue would be investigated and we would be contacted but haven’t heard anything. We weren’t aggressive or rude we just wanted an acknowledgement. Overall a disgraceful way to treat a guest - maybe we didn’t spend enough money or weren’t aggressive enough to warrant an explanation. Won’t be back!

Plussat: Location and frie ndly staff

Miinukset: nothing

Plussat: The bathroom was excellent - very clean and modern.

Miinukset: I booked this hotel because it had a lift. The lift didn’t serve the room I was in.Consequently I had a lot of steps to climb. The room was also very hot- I was given an air conditioning unit but it was very noisy so couldn’t sleep with it on. I asked to be moved after 4 nights but unfortunately the hotel was full so it wasn’t to be.

Plussat: Great position to walk to any where in York city center.

Miinukset: Room a little small.

Plussat: Staff were amazing. Room was beautiful and filled with luxury and thoughtful touches. Food was great. Location was perfect opposite Minster.

Miinukset: Wifi patchy

Plussat: Location

Miinukset: Room a bit hot & portable air con noisy...but unusual hot weather

Plussat: Helpful staff, location and wonderful homely feel. The breakfast was excellent also.

Miinukset: The staff made us feel very welcome and we had a very enjoyable stay

Plussat: The excellent Yorkshire breakfast and the friendly staff

Miinukset: Nothing

Plussat: The comfort and location.

Miinukset: We ate 3 different times in the restaurant. The service was extremely slow. However, the wait staff was great as was the food.

Plussat: Friendly, helpful staff. Clean room. Amazing views.

Plussat: Very friendly and helpful staff

Miinukset: The beds didn't meet the standard. They were on wheels (!) and seemed of very poor quality. The restaurant was good but although outside it was about 20 C they cooled it down so much it was almost cold.

Plussat: The whole experience at this hotel was wonderful. It did wonder if its proximity to the minster would mean that the rooms and service would be mediocre, but right from our arrival it was absolutely perfect from valet parking onwards.

Miinukset: Nothing, it was perfect in every way. I was visiting York to collect my daughters belongings from her uni house. It was a very long drive and a very tiring day, but staying at Dean Court made it a whole lot better!

Plussat: The location is ideal, very close the the treain station, across the street from the Minster and perfectly placed for strolling through York.

Miinukset: The room was stuffy, however, the window did open and there were no problems with bugs flying into the room. A fan was provided, but needs to have a good cleaning with a damp cloth due to the large amount of dust that had collected on it. I wish that the pillows were more comfy.

Plussat: Super stylish... Very clean... Very central... Friendly staff...

Miinukset: Netti oli hidas

Plussat: Stayed here previously and is always a top class experience. Love it.

Miinukset: N/A

Plussat: Property was very clean and location was perfect for what we wanted to see.

Miinukset: Would have preferred an apartment on a lower floor.

Plussat: Great location, very close to the Minster, restaurants, bars and cute shops. And literally a few steps away from access to the walls of York. The interior was beautifully decorated and kitted out with everything we needed.

Miinukset: What also goes with the location is a certain amount of city noise. Not a problem for us - location and quality of the apartment far outweighed this inconvenience.

Plussat: Ice cream parlour across the rd - perfect location for getting around

Miinukset: Could have done with a spare Hoover or hand Hoover just for cleaning up after meals

Plussat: Prime location. Apartment was exceptionally clean.

Miinukset: Nothing

Plussat: Beds super comfy. Apartment spotlessly clean. Didn’t want to go home. Furniture and decor gorgeous. Will definitely be staying again. I’ve already recommended it to friends.

Miinukset: Nothing.

Plussat: All of the above it was a real surprise when we walk in was mor than expected will certainly recommend

Miinukset: No were to hang bath towels. Could do with some sort of stand in bathroom ,were to find the key was a bit difficult as dry cleaning shop small but was very helpful for leaving our cases as we arrived early and left late so very grateful to them

Plussat: We were in the Lord Mayors retreat. Location was great, short walk to the main attractions and restaurants. Great beds, rooms have double windows for noise outside (also a minus). Offering to store luggage before check-in or check-out definitely a plus.

Miinukset: We only had only one fan for 3 rooms in the middle of a hot summer, plus we couldn't open the main room window as this meant we had to also open the curtains. WiFi connections is not available in all the rooms.

Plussat: Convenience to City centre

Miinukset: Rooms require fans as a minimum in the summer time

Plussat: So close by the shops & restaurants

Miinukset: Nothing

Plussat: Love York, stayed at Brentwood several times

Miinukset: Room was too small

Plussat: It was a lovely experience in the house. Landlady is very welcome and warm hearted. The next time I am in York I still want to choose this house.

Plussat: Pleasant helpful staff. Good breakfast.lovely hot water. Comfortable bed.

Miinukset: Small room up 3 flights of stairs which we didn't expect. Window frosted glass so no view. Disappointing. Ceiling light with fan didn't work. There was a desk fan in the room.

Plussat: Very helpful and friendly staff. Comfortable rooms. Nice breakfast.

Plussat: The breakfast was reasonable

Miinukset: My room ....single bed....was the size of a shoe box and on the second floor and my private bathroom was on the first floor

Plussat: Breakfast is very good. Close to the shop. I will stay again.

Plussat: location was fine 10 minutes into York and my wife has a disability. room was exceptional lovely bathroom,tea and coffee making. breakfast everything you want full English a must cracking black pudding and service with a smile and a chat.nothing was a problem parking permit to park on street what more could you want would definitely stay at the brentwood again when I go to York again.thankyou for our stay. love ian and Sheila Lawson.

Miinukset: there wasn't anything to dislike,clean and a pleasure to stay there. in a good position away from the hustle and bustle of the centre of York.

Plussat: Cleanliness. Nice breakfast.

Miinukset: No fridge.

Plussat: Very pleasant and comfortable Guest House within a 5 to 10 minute easy walk to all the tourist attractions of York. Excellent Breakfast and free street parking.

Miinukset: Nothing

Plussat: Early check in was very helpful - arrived in York a day early! Very friendly staff - comfortable stay.

Plussat: The staff were so warm and friendly.

Miinukset: The shower in the bathroom. It was very difficult to take a shower.

Plussat: The room was very nice and breakfast was also great. We enjoyed our stay.

Plussat: Wonderful cottage, gardens and spa. And friendly, helpful staff. Highly recommended.

Plussat: Very nice accommodation. Staff very friendly and attentive. Breakfast was very good.

Miinukset: Only down side was not been able to open the window.

Plussat: The property was really well taken care of and very clean, the surrounding gardens were really nice with tables and seating ideal for a summer evening. The owner was really friendly and helpful and the breakfast was really good

Miinukset: It's on a busy main road but the windows had double glazing plus a secondary glazing system so couldn't hear the traffic. However, on a really warm evening I would have liked to open the window but the traffic noise would have been too much.

Plussat: The hole experience we fantastic

Miinukset: Nothing

Miinukset: Nothing

Plussat: Nice and clean perfect for the night we stayed

Miinukset: Nothing

Plussat: Good location for touring the area. The location has a lovely garden where you can relax in the evening with a glass or two of wine. Breakfast was of a very good standard . Could not complain about the quantity or quality.

Miinukset: There was nothing not to like.

Plussat: Viihtyisä hotelli loistavalla sijainnilla.

Plussat: Lovely hotel in great location so close to bars, restaurants and amenities.

Plussat: Excellent location with fast check in and help with car park directions. Well equipped nicely decorated room

Miinukset: Would have preferred softer pillows

Plussat: Absolutely beautiful

Miinukset: Nothing to dislike

Plussat: We stayed for our 15th anniversary and had a perfect stay. The staff were so welcoming and helpful. The hotel was impeccably clean and the air con was very much appreciated.

Plussat: Lovely room and friendly staff, would stay again.

Plussat: Aamiainen oli runsas, sai tilata lämpimiä kuten munakokkelia tai "Full Yorkshire Breakfast" pekoneineen papuineen kaikkineen. Tuoretta marjasmoothieta ja mehuja tarjolla, samoin leipää, croissantteja ja erilaisia makeita herkkuja. Aamiainen oli arkisinkin tarjolla 10.30 asti mikä oli kiva, sai ottaa aamun rauhallisesti. Hotellin sijainti on vanhankaupungin kupeessa, rauhallisella kadulla mutta muutaman minuutin kävelymatkan päässä kaupoista ja ravintoloista. Hotellissa kaunis sisustus, paljon yksityiskohtia. Hyvät sängyt ja kaikinpuolin siisti ja toimiva huone.

Plussat: Excellent facilities. Very pleased with the room. Great shower!

Plussat: Really great location, extremely clean, very friendly and helpful staff. Rooms are spotless and great value for money. Staff gave us a map and some ideas on where to go as it was our first time there.

Miinukset: Rooms can feel small but not a problem as we only had a short stay.

Plussat: Excellent location, parking available, very clean with modern decor that is not over done..

Plussat: Comfortable beds and clean rooms

Miinukset: Staff were rude, not helpful. Toilet downstairs had no toilet paper Shower head in room falling apart

Plussat: Best hotel bathroom ever stayed in all over the world

Plussat: We were greeted by a lovely lady on reception who was most helpful. All the staff were exceptional. The whole place was just lovely. Rooms were spotless I would definitely recommend.

Miinukset: Nothing it was all perfect.

Plussat: The bedroom was well presented, clean and nicely appointed. The breakfast was very good, nice portions. Excellent service from the very polite and efficient waitress (31/07/19) We ate at a function the previous evening, which was a hot buffet. The food was excellent, well prepared and very tasty. Lots of positive comments from others attending the function.

Miinukset: 2 plastic bottles of water in the room, perhaps a refillable glass bottle or pitcher would be more appropriate today.

Plussat: Fabulous room, lovely bathroom and fantastic location..

Miinukset: Nothing..

Plussat: Location in centre of Helmsley. Lovely food.

Miinukset: Nothing

Plussat: Food was delicious

Miinukset: Mattresses are tired

Plussat: Central location Excellent food and very helpful staff

Miinukset: Nothing

Plussat: The room was a little small, but ok. The bed very comfortable. I was most impressed by having a bath mat on hand - bonus!! Breakfast nice, but very impressed by the yoghurt and berry compote, it was lovely!!!

Miinukset: Nothing that I didn't like

Plussat: Very helpful friendly staff. Clean and tidy. Even the corners in the bathroom were clean. A bonus!! Basic room a little on the small side but otherwise comfortable. Very central for sight seeing

Miinukset: Had the Stag room (style). Large heavy bed covers over duvet. Good thing to take away when the temperature was 27o that day. Room well kitted our but very small

Plussat: Breakfast was good...… But the staff were really rushed and some guests got seriously left waiting to be served

Miinukset: Conflicting answers from the receptionist's which ever one you spoke to all had different answers to the noise problems the one that really got to us was to "move 15 miles away to one of their other hotels !!!!! if we had wanted to be 15 miles away we would have booked it in the first place.....

Plussat: Overall great place to stay

Miinukset: Reception was a bit manic at times, we came a little early and was left feeling as though we had done something wrong even though we stayed in the pub and had a lunch until the room was ready.

Plussat: Erittäin viihtyisä ja tilava huone, pienillä väri "loiskeilla". Rauhallinen ja kävelymatkan päässä keskustasta. Alakerran kaupasta sain hyvin aamiaisen sekä lounas tarpeet. Tarjolla oli myös pientä purtavaa, mutta emme myöskään maistaneet sitä. Helpot kulkuyhteydet juna-asemalle. Hyvä sänky ja muutenkin huoneen kalustus ym. hyvät. Ilmastointi toimi erittäin hyvin.

Miinukset: Vastaanoton henkilökunta olisi voinut olla ystävällisempi, jotta olisimme tunteneet todella tervetulleiksi.

Plussat: Beds extra comfy

Miinukset: Slight smell in the apartment

Plussat: The property is next door to the Barbican and has a co op supermarket on the premises if you are going to a show nothing more is needed

Miinukset: Nothing

Plussat: The location was perfect for us...right next to the Barbican attached to a supermarket too!

Miinukset: No shower mat in room, asked for one and was told it would be sent to our room but never received it. Should be there as a standard in every room.

Plussat: Everything was great the staff the room and the securely gated carpark especially as car was parked for 4 days and never even saw my car until we left but the whole stay was amazing

Miinukset: Nothing

Plussat: New, clean and well maintained.

Miinukset: Paying for parking, slow lifts.

Plussat: It was an added bonus to find a washing machine and dish washer in the apartment.

Miinukset: The cleanliness of the apartment could have been better.

Plussat: Perfect for a night away with friends. 20 mins walk from centre or 5 min taxi ride. Apartments are big, clean and quiet.

Miinukset: Can't think of any negatives other than that we had some issues with our key card and couldn't get into the room at around 2am when we arrived back from the city centre but this was rectified as we soon we spoke to the hotel staff.

Plussat: Huone siisti ja tilava. Hyvin varusteltu keittiö. Hyvä sijainti lähellä keskustaa. Mukavat vuoteet. Ruokakauppa hotellin vieressä. Tämä hotelli sopii hyvin allergiselle henkilölle kuten minä.

Miinukset: Unclean room, bad smell, no windows that open

Plussat: Big bed, black out blinds, good iron, good kitchen. Everything was spot on

Plussat: Location to barbican excellent, very clean and tidy. Perfect stay

Miinukset: Everything was perfect

Plussat: Breakfast was amazing.

Miinukset: Nice and clean.

Plussat: Central to places we wanted to visit all within walking distance.

Miinukset: N/A

Plussat: Friendly service, very comfy rooms and great location

Miinukset: Over use of plastics. For example the sauces at breakfast were in individual sachets. Instead consider using bottles or bowls of sauces. Also in the rooms wooden stirrers were used where metallic spoons would of been better.

Plussat: Quiet friendly staff. I was with a slightly disabled friend. She managed quite well but could have done with some help at breakfast.we enjoyed our stay and would visit again.

Plussat: The location was perfect, few minutes walk from most of the tourist sights. The breakfast provided was fresh, ample choice, really could not expect more.

Miinukset: Really could not fault the hotel in any aspect.

Plussat: Lovely room, great breakfast great location.

Plussat: The Breakfast was lovely. A good varied selection, of cereals, fruit a cooked food.

Miinukset: Nothing.

Plussat: Great location, close to transport and attractions. The room is clear and bed is comfortable. Lots of choices at breakfast and they were good. We enjoyed our stay. The reception and staff there were all friendly and helpful.

Miinukset: None

Plussat: The breakfast was excellent, plenty to choose from and the hot food was hot. Coffee excellent. As I said no complaints about breakfast,

Miinukset: View from my room was overlooking a building site. However we weren't in the room that long.

Plussat: Breakfast and huge room

Miinukset: Lovely hotel great choice of breakfast so much choice, hotel modern and clean

Plussat: Location, facilities and the look and feel of the hotel. One of our favourite chains now.

Miinukset: Nothing really, only thing is breakfast arou d 9am is very busy. A fact that the hotel makes you aware of.

Plussat: The waffles at breakfast, as well as how late breakfast ran on the Sunday morning (until 11am).

Miinukset: The water was surprisingly hard. Not sure if the hotel can do anything about that though!

Miinukset: The mattress was too hard

Plussat: Beautiful hotel and lovely clean comfortable room and only a few minutes walk into the centre or York. Will definitely be returning

Plussat: parking facility was poor. tea tray was nothing short of meagre. extractor fan was not working in the shower room if it was it was not doing a very good job. staff were helpful. barman was very good

Miinukset: note above

Plussat: Location was great. Staff were really friendly and helpful. Lovely bathroom and shower. Comfy bed.

Miinukset: Would be better if the parking was included in the price.

Plussat: The staff were all very friendly and helpful. Room was very good

Miinukset: Nothing

Plussat: The decoration theme, location being able to park and staff were lovely

Miinukset: Rooms were small but suitable for us, extractor fan didn’t work in bathroom

Plussat: Updated older building with comfortable room! Just a few blocks from the main historical area in York, walking distance to tons of restaurants and pubs. 5-10 min walk from the train station as well. Comfortable bed, nice updated bathroom. Great having a restaurant and bar in the hotel, as well. Plus..Cuban cigars for sale and a "smoking yurt" outside--bonus!

Miinukset: Just a note that there is no air conditioning, but the weather, luckily, was pretty temperate, and the ceilings in the room was insanely high so that helped keep it cool. Can't think of any negatives about this place.

Plussat: breakfast was good as was evening meals. 5 min walk from centre

Miinukset: bed rather small , pillows to soft for my licking

Plussat: Beautiful well executed luxury hotel

Miinukset: Shower wasn’t working very well

Plussat: Beautiful period property, in the heart of York, just 5 minute walk to York Minster, handy car park on site. Stayed in a family room, which was perfect for 2 adults and 2 children, a very lovely hotel, staff extremely polite, will definitely come back, thank you