Hotel Jarama

Rooms, although basic were clean and acceptable for a one night stay.

Staff not very friendly or helpful. There was secure parking but they expected me to ride a heavy bike up a high kerb, when I asked them to other the other gate I got a muttered response and led to an insecure outside area. One of the reasons I booked this hotel was for secure parking. My card didn't work on check in (the card I booked with and had used several times whilst in the area) so they demanded another card, the attitude of the receptionist wasn't good.

Not a lot in fact nothing

Well the owners were very arrogant to start off with and even raised there voices. The room felt like it was in the middle of the corridor and we heard every movement from all other hotel guests didn’t sleep at all. We went downstairs for breakfast and again the owners were arrogant and even though we left a tip for breakfast they charged us €2 for 2 little bottles of water as just up the road we got a large bottle for just 83cents. The bed was hard and you just had to move and the bed moved also. Only 1pillow which was very uncomfortable and lots of noise from outside. Not once did we see the owners smile. I will never return back ever and nor would I recommend it at all

In the restaurant, there was a good selection of food and prices were ok. The aircon worked well and the shower had good pressure.

The smell of mould and stale tobacco. This has been highlighted a number of times but it appears that nothing has been done. The assurance that the parking gate was closed at night, when I asked about the security of my motorbike. In fact, it was not.