Novotel Zurich City West

The staff was really helpful and friendly, they have easily arranged for the early check-in and late check-out. The room was Ok. The breakfast was really good and of high quality and the coffee in the breakfast was amazing. The hotel is very close to Technopark station, so you could take the tram easily to the city center in 18 minutes or less.

The stay was too expensive for what the hotel offers. It felt like they are checking off items on the to-have list just to get the 4-stars covered: the "playground" they have is in reality a 3 old swings shared with the neighbouring hotel, the swimming pool they have is actually very small, indoors and located in the basement with direct entrance to the garage, it won't even fit 2 families and smells terribly like chlorine. The patio and outdoor area they have is also shared with the neighbour hotel and tiny for the amount of guests. The coffee and tea facilities they promise in the rooms are exactly one tea bag of each kind, 2 very bad instant coffee sachets and 2 packets of creamer which tasted horrible with the low quality coffee, and carton one-time use cups. Pillows were also very high and hard for my taste. I honestly expected much higher quality for everything for this price per night.

Great location and good breakfast. Comfy place for one night !

Rooms need a bit of renovation.