Renaissance Zurich Tower Hotel

The staff were, without exception, wonderful. Extremely friendly and helpful throughout all areas of the hotel.

I am always frustrated when hotels make claims about their 'green credentials' and then don't live up to them. Despite leaflets in the room stating 'It's Easy to be Green', upon check in to my room I discovered that the heating was on max, making the temperature unbearable. Presumably the system had been pumping out heat all day. Other members in the party experienced the same issue and had raised complaints. I appreciate that during winter months, hotels need to ensure that rooms are kept warm, but this is a well-insulated, modern hotel and this was a totally unnecessary measure. There was also the standard array of miniature toiletries in the bathroom. Surely we're beyond that now? I wouldn't class myself as an eco warrior but it really bugs me when large corporates do nothing more than tick a box by printing leaflets telling everyone how great they are and then failing to live up to their own standards.

Clean, newer building , Friendly staff.

Restaurant menu could be improved.