Malmaison Aberdeen

It is lovely. Beautiful outside and in and the newly refurbed brasserie and bar were top notch.

The service in the restaurant and bar was ridiculously slow. A relatively quiet night means staff should be paying a little more attention than to wait for a guest to say they’ve been waiting 15mins for their drink before realising the check hadn’t been sent to the bar. Food was delicious but again so slow in service a simple burger and chips (which was great) and a sweet (which was OK) took 1hr 45mins in total from sitting down to leaving and most of that time was spent waiting on menus, order taking, and table being cleared. Went through to the bar for one more drink to find no one there and small q forming. We waited. And waited. And waited. And eventually someone there to fix the till system asked if we were waiting and said they’d go get the bar tender ‘because he’s downstairs’. It was over 10 minutes from arriving to being served. It must be said that the service, when it happened, was mostly friendly, warm and excellent and reception were great. It left a disappointment on an otherwise lovely hotel.

Good room. Full length windows were great people walking through the walkway not great as they looked straight into the rooms. A bit too far out of town for me. Spa great. Room service could be extended as could not get much beyond 10pm. Staff fantastic, really friendly and helpful.

Sorry didn’t read the question properly. Have answered this in box 1

Very cozy hotel with great decor very clean and great staff which were very accommodating and welcoming . Good location to union street albeit 20 min brisk walk but no problems at all. Oh and the breakfast was superb

Nothing even though the bar was closed to renovation this still didn’t dampen our stop. Would definitely go back