Halvat lennot Aberdeeniin

Plussat: "Perfect"
Miinukset: "Nothing. Flight was amazing"

Plussat: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Miinukset: "Move the drapes a few more inches back."

Plussat: "Pleasant crew. Appropriate and efficiently served snack."
Miinukset: "Boarding and disembarkation were slow."

Plussat: "Flight arrived on time"
Miinukset: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Miinukset: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Plussat: "very nice crew"
Miinukset: "my bagfage was lost"

Plussat: "Newer plane, crew was amazing, seats were adjustable"

Miinukset: "I congratulate the KLM crew!"

Miinukset: "Fix the damn KIOSKS at Vienna!"

Plussat: "Slow service."
Miinukset: "Better communication!"

Plussat: "Friendly crew"
Miinukset: "Can’t think of anything"

Plussat: "Friendly crew, upgraded seat was worthwhile"
Miinukset: "More snacks in between meals,"

Miinukset: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Plussat: "My seat"
Miinukset: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Plussat: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Miinukset: "Not having to walk outside in Edinbur4gh to board the flight."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Miinukset: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Good food, friendly service"
Miinukset: "More trash pickup; only one round of beverage service"

Plussat: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Miinukset: "There were several flight delays and gates were changes a few times."

Miinukset: "Not enough leg room"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Friendly hostesses"
Miinukset: "Flight was delayed 3 hours"

Plussat: "Nice flight ...was comfortable travel ...good food.Thanks"
Miinukset: "No such things"

Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Miinukset: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plussat: "Nice to have a wrap for the snack."
Miinukset: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Miinukset: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Plussat: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Miinukset: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Plussat: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Miinukset: "Flight departing late."

Miinukset: "Please Endeavour to put the expiration date on the food served in the flight."

Miinukset: "Delayed!"

Plussat: "Comfortable seats. Warm plane with happy staff."
Miinukset: "Maybe a second sandwich option for food, not everyone likes cheese."

Plussat: "Just great crew."
Miinukset: "Not comfortable at all and will not book KLM again."

Plussat: "Airlines issue"
Miinukset: "Profiling certain customers"

Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plussat: "staff was fine"
Miinukset: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Miinukset: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "Long stop over at Schiphol. Too Long!!!!"

Plussat: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Miinukset: "Service"

Plussat: "Speed, crew, and reliability."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Miinukset: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Plussat: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Miinukset: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Plussat: "Seat space was good for a short flight, inclusive of free snack and drink."
Miinukset: "Too much overoverhead luggage."

Plussat: "captain was great."

Plussat: "Excellent service and comfortable flight"
Miinukset: "Flight delay roughly an hour"

Plussat: "Crew was sour."
Miinukset: "Crew could have been friendly."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Plussat: "Row of seats to myself. Free coffee."
Miinukset: "Coffee refill."

Plussat: "the diverse amount of films"
Miinukset: "the food could have been better."

Plussat: "Smooth take off and landing"
Miinukset: "Free food for everyone since it was delayed"

Miinukset: "They seats were cramped and didn’t have a lot of cushion. The BBQ chicken lunch was not good. There needed to be more frequent water available"

Plussat: "- Good entertainment - Boarding on time"
Miinukset: "- Airplane food - I know it's not going to be mind-blowing, but the breakfast was salad and a fruit cup which, for a vegetarian meal, is particularly unappetizing"

Miinukset: "The flight was cancelled without explanation"

Plussat: "Great food, excellent crew, pillow, blanket, water bottle... what more could i ask for?"
Miinukset: "Mildly annoying advertisements for the in- flight shopping during the movies and overhead"

Plussat: "The fact that I was lucky and the plane was not full and got two seats to myself"
Miinukset: "Terrible planning with too few ticket counters that created a huge line and massive delays First European airline that I have travelled that offered no food"

Plussat: "Excellent leg room in first seat near emergency exit door"
Miinukset: "Seat was close to toilets so a lot of traffic"

Miinukset: "There was no food or entertainment offered."

Plussat: "I think it must have been a brand new plane. Good comfort. USB-charger for each seat."

Plussat: "Left on time. 50 minutes early in Copenhagen. Food was not bad."
Miinukset: "TSA at EWR was ridiculous. Slow lines and very inefficient."

Miinukset: "I had a middle seat."

Miinukset: "I didn't like having to buy alcohol or anything extra on an international flight."

Plussat: "Crew were very pleasant. Flight was smooth, even though did not leave on time & therefore arrived later."
Miinukset: "More selection of food, more variety of sandwiches and bread used."

Plussat: "Crew was considerate, friendly and accommodating . Meals were quite nice as flight fare goes. And the variety of films to watch were great. Two thumbs up, SAS !"

Plussat: "One crew member was particularly nice and personable."
Miinukset: "We waited an hour in the plane before take-off and after boarding, during which time the crew deliberately filled the cabin icecold air thick with the highly toxic fumes from the deicing. I got a headache from it. Throughout the process the entertainment units were disabled, when they could have helped distract passengers from this ordeal. The food was disgusting. When the Danish government has repatedly bailed out SAS, it would make a lot more sense for everyone involved to have higher quality Danish products on board for the meals, especially for such things as dairy products."

Plussat: "On time, easy boarding"
Miinukset: "The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers"

Miinukset: "ended up having to put both of our large carry-on items under the seat in front of us while the flight attendants stuffed people's coats and jackets into the overhead"

Plussat: "Softest landing ever"
Miinukset: "Not much entertainment but a domestic flight"

Plussat: "Great service, on time departures and arrivals. Two meals on the trans Atlantic portion of our trip."

Plussat: "Just everything. On time, good service, relaxing flight. What else...?"

Plussat: "Real meals"

Miinukset: "Almost absent crew And almost no service. Made flight with United and with United connection. SAS lost my connection, told ME I canceled my reservation. What a mess that was! I could also not reserve any seats online because flight was partner united flight and neither airline would allow me to choose seats."

Plussat: "Clean planes, working entertainment, decent food"
Miinukset: "Delay (1 hour) in departing"

Plussat: "Nothing at all"
Miinukset: "Fight was canceled and no email or communication was possible with this company. Called SAS office - CLOSED. Stood in line for 2 hours and no one came or announced anything. Checkin agents were on dope-no help and checking machines not working!"

Plussat: "New airbus with good entertainment screenset clean"
Miinukset: "Delays on boarding (on departing as well as returning home) Damaged luggage"

Plussat: "The food was not too bad and the menu options were alright. I love using the complimentary ear buds."
Miinukset: "Could use some improvements on comfort and efficiency"

Plussat: "Quit a lot space for domestic flight"
Miinukset: "No drinks no food. We pay a lot of money for seat"

Plussat: "The boarding process worked well."
Miinukset: "The crew didn't seem to care much. The entertainment systems didn't really work and the response was simply deal with it. The food was terrible. The crew did not handle the passengers at all as they were up consistently and taking stuff out of the overhead containers."

Miinukset: "Not very many current movies, very cramped."

Plussat: "Crew was very friendly, food was amazing. SAS plus is the way to go. Bigger seats, very comfortable for a ten hour flight."

Plussat: "A perfect service"
Miinukset: "Nothing"

Plussat: "Easy boarding"
Miinukset: "No food option, Drinks are not free(international flight), no toilet paper"

Plussat: "Excellent meal and very friendly staff."
Miinukset: "The cabin temperature seemed pretty warm."

Plussat: "Staff seemed nice. Boarding didn't take too long even when I was selected for a random check."
Miinukset: "The air conditioning didn't go on until take off. There were no options for food. All alcoholic beverages were not complementary and priced too high. I got sick after eating the meal that was provided. i reserved a seat but at check in the computer assigned me a different seat number. I was flying with a family member and instead of sitting next to them I had to sit next to a stranger."

Miinukset: "Too much meat in meals."

Plussat: "•Food was good •Wide variety on entertainment system"
Miinukset: "•Second bag was $120 •Boarding by group number would be more efficient"

Plussat: "Food good; nice drinks selection; no food available on demand"
Miinukset: "Inattentive service; few entertainment options"

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "Connecting flight from Hamburg was late so gate personnel graciously gave me an upgrade."

Miinukset: "Route not following great circle, takes too long for CPH-BOS, should be 6.5 hours."

Plussat: "The flight staff was fantastic!"

Plussat: "prompt, friendly, and professional!"
Miinukset: "TOmato Croissant nasty!"

Plussat: "Old airplanes, no cellphone chargers, my monitor didn't work at all so they gave me an Iphad......"
Miinukset: "Old airplanes, you have to pay for alcohol...."

Miinukset: "Were informed about the cancelling of our flight 48 hours into the strike. Had to take another airline."

Plussat: "The crew was very friendly and helpful!"
Miinukset: "There was a huge delay so i got to Haugesund 2 hours later than I expected."

Plussat: "Very friendly crew"
Miinukset: "We had only a 45 minute window to connect our flight from Oslo to Trondheim and that wasn't nearly enough time to get off, get our bags, which one got lost so we had to deal with that, re check our bags, go through security again and walk 10 minutes to the next hanger. We ended up missing our connecting flight. It was an awful experience especially being in a foreign country."