Acapulco hotellit lähellä Amazing World

Plussat: Very nice facilities.

Plussat: Perfect in every way

Miinukset: Nothing it was great

Plussat: The location and good service.:))

Miinukset: When you are at the beach area, they do not have waiters service.

Plussat: The weather, location the view

Miinukset: Everything was great

Plussat: Very comfortable place to stay.

Miinukset: The price was cheaper . When i got there

Plussat: Confortable for all family

Miinukset: My dad was birthday the hotel give a little bit cake when we have villas for 6 people??? Why no make all happy

Plussat: The beach

Miinukset: The majority of the staff were rude. Staff wouldn’t smile did not make me feel like you at home. The majority wouldn’t greet you. I went to the play area to take my daughter as soon as I walked in the staff didn’t greet me nor did they ever approach me I was standing about 5 mnts no one greet me. I left right away never went back .

Plussat: Great attention.

Miinukset: Everything fine, except for paying 100 pesos per day for parking

Plussat: The staff is outstanding, personable and really want guests to enjoy their time. The hotel lobby, bar and Salsa restaurant are fantastic upgrades and beautiful. The location is perfect.

Miinukset: The music noise some nights coming from the Costera are a little loud.

Plussat: Cheap price and central position on the strip - if you wish to be in this area.

Miinukset: The hotel is undergoing extensive renovations which means the main swimming pool is shut. Rooms are also tired, but that's Acapulco all over.

Plussat: El staff es súper amable, la habitación muy limpia y con muy bonita vista

Miinukset: El acceso a la playa está complicado, son muchas escaleras, no atendieron una fuga de agua que solicitamos y tardó mucho el room service. Había remodelación y no nos avisaron.

Plussat: The pools

Plussat: Almost nothing, is the typical old hotel sold to a well known brand

Miinukset: They changed my reservation cost with no advice They changed muy number of nights to stay

Plussat: Cleanliness. King size bed. Great location on beach. Nice view.

Miinukset: There was no fridge or mini bar. This is a must. Itt said that there was. Very disappointed.wrong information.

Plussat: The pool and location were good. The room had a nice balcony.

Miinukset: The front desk staff were very rude. We booked a double room with double beds and were still charged for a third person for which we received nothing extra such as towels or toiletries. Parking was an extra charge also and breakfast was not included.

Plussat: Staff support provided another room with an excellent air conditioning device and wonderful view

Miinukset: First room assigned had an old air conditioning with terrible function noise

Plussat: Loved everything

Miinukset: N/A

Plussat: Everything it’s really nice’s

Plussat: The services

Miinukset: The breakfast

Miinukset: Rooms out dated, expensive for what it is, can find rooms for same price or cheaper in same area, cock roaches, smell on insecticide in room, looks good on the outside, pool felt a little slimy on the bottom, not a good value

Plussat: this is a well maintened hotel, breakfast is basic but the coffee is just great, all staff have been there since i was a child, so they are reliable and good people. pool is great and the games for children are amazing. best choice fore families! ;)

Miinukset: other offers in the restaurant would be great

Miinukset: In case you are with a lot of kids, this is a place to stay. But be aware that you stay in the middle of a large kids playground with a lot of plastic kids play tools. If you like.... Schon ein wenig abgewohnt!

Plussat: Clean, ac worked great

Miinukset: We asked for another night and were told they have no rooms available. The next morning they said they had some but you had to purchase at least 2 nights

Plussat: That you accept pets

Plussat: Air conditioning works really well

Miinukset: It did not feel safe. No safe to place valuables.

Plussat: I love the view

Miinukset: No drinking water in the room, maybe a microwave will be nice.

Plussat: old furniture...very noisy and uncomfortable beds..Very strong moldy smell...rude securityguard...

Miinukset: almost everything

Plussat: It’s close location

Miinukset: Odd smell that’s you ones a wile

Plussat: Pools

Miinukset: Roaches in the rooms, staff names David suggested to "Shake up the room" to remove any more roaches..tried to contact Management 2 attempts on diferent days and failed, refused to discuss the problem..management emails booking saying they are trying to contact me, which is weird cause they know which rooms im in since we got 3 rooms, and have videos and pics of roaches

Plussat: View from the 17th floor balcony on the sea is magnificent

Miinukset: Repair was done a long time ago and obviously has not been updated in recent years 10. If you want to plunge into the atmosphere of the 80s / 90s, these are excellent decorations for them ;)

Plussat: location was nice. hotel was clean.

Miinukset: you have to pay for everything even in the hotel. You pay for the parking, chairs or hut on the beach, and so on.

Plussat: The pool

Miinukset: The staff at the front desk, except from Angel, the ladies are mean and they don’t explain anything to you, like schedules, what are the cards for, always with their mean faces. If they don’t like to work on customer service areas, what are they doing there?? If you stay here because you had great experiences on another Krystal location (like I did) Acapulco is not the case, the rooms are very old and smelly, they don’t give you toiletries, I had to ask for towels many times before they were provided. You hace to pay $500 deposit so you can use the safe at your room. Every time I stay at a hotel they give you a water bottle or have fridge and coffee maker. This is not the case I had fun, yes, I liked Acapulco, of course, I will come back to this hotel? No way, if you are paying a nice hotel and a good price, choose something else.

Plussat: It’s great for the reason that sits right in front of the beach few steps and you are in the ocean

Miinukset: It’s out dated it needs a major remodel. Not as it shows in the videos when I was looking for a hotel

Plussat: I like it all hotel clean good location etc

Miinukset: No wifi in 17 floor i have to put 18

Plussat: The beach was nice

Miinukset: Staff did not care. Mgmt cared less. I never got the room I requested. They asked me to change rooms on the 2nd night so they could clean the floor for covid. Then they came an hour late to move me. THey moved me to a room with no wifi. THen I waited another 30 minutes for someone to come and just verify there was no wifi. Then they moved me to a uncleaned room. Later they said the guests never checked out. Then they moved me to another room with no wifi even though I have to work during the day. They said there were no more rooms but they would get me that dirty room the next day. The next day, they sold that room and promised me another, Then they sold that room and moved me to another room on the 5th floor also with no wifi and no king bed still. Finally on the 4th night they moved me to a room with a King bed and wifi but no Mountain View. They offered nothing in return. They didn't care that they wasted nights of my vacation or put my pillows on the floor of the hallway or anything. Some of the rooms were terrible and needed paint. Some were ok.