Acapulco hotellit lähellä Amazing World

Plussat: The location is amazing. Really easy to get around and find things to do.

Miinukset: The staff is rude. They kept asking if I was staying there. I had my bracelet on the whole time and wore short sleeves. Asking them for information or suggestions was a bother to them. The staff acted like providing service was doing me a favor.

Plussat: The view was beautiful. The room very clean, beds very comfortable. The service was great and all the staff were friendly and attentive.

Miinukset: The smell of the air conditioner. Smell up the whole room. We kept ours off because the breeze was enough to keep us cool.

Plussat: Probably the best hotel in Acapulco central area. Room was big and clean with a great ocean view. Wifi was fast. We also liked breakfast there. It is very close to everywhere in central Acapulco from this place. Pools were great as well.

Miinukset: I just did not like the beach in Acapulco as there are very big waves and lot of rubbish ( e.g. plastic bottles in the ocean). Most people spend their time there in hotel pools and not in the ocean. Also you have to pay for a hotel beach chairs which is not very nice.

Plussat: Location, I could go any where very easily from there

Miinukset: NO working telephone No working Air conditioner No towels Dirty room smelly bed

Plussat: Everything

Miinukset: Ok

Plussat: Everything

Miinukset: Ok

Plussat: The size of the rooms is one thing in favor of this hotel. Spacious common areas are also a plus. Breakfast was really good and tasteful, it included local foods such as tamales and quesadillas! Ample variety of fruits, juices, pastries and bread. Location next to La Diana fountain-and-roundabout makes this hotel easy to access; public transport and taxis are plenty avalaible. Views of the bay of Acapulco from high floor rooms are magnificent.

Miinukset: We could not park our van in the hotel premises, as ceiling of the underground parking lot is really low. So, we had no option but to park our vehicle in the street, wherever there was an available space. We had to move from our originally assignated rooms to others because air-con was not working properly in the former; we had to do this transit in the middle of the night, as temperature inside our rooms was unbearable. In the restaurant, while having breakfast once, we saw a cockroach crawling on our table!

Plussat: Great place, clean, comfortable and polite staff. :)

Plussat: good value for the money, only stayed one night.

Plussat: The location was perfect and everyone was so nice. I was able to check in early at no cost.

Miinukset: My last day in my room I was waken by bedbugs. My right arm and back had bites all over them. I then got all my stuff and checked out of the hotel at 5am.

Plussat: Clean rooms, fast service, friendly bellhop

Miinukset: There was an earthquake and no alarm on the 19th floor! We only knew to evacuate because my aunt was on the bottom floor and they told her. When we got down everyone was there and we were awake during the earthquake, so we would have heard an alarm if there was one. Also, 3 separate rooms had our keys deactivated and the lady at the registration desk was so rude and told us we deactivated them with our phones. She was so rude and told us it was our fault. Three separate rooms and 6 keys? No. She should not have blamed us and been rude. It was uncalled for.

Plussat: Location is great.

Miinukset: We were 3 people and never had all of the towels. Every single day we had to ask for the third towel. Also, only on the first day we had a hands towel.

Plussat: -Food at El Delfin is awesome -Location so close to La Condesa Beach, restaurants and stores is so convenient. -Service I called for an iron and additional towel they got them super fast. -Air conditioning, cleaness is very acceptable.

Miinukset: Even though I don't use them I noticed the swimming pool is small compared to the number of people.

Plussat: Location

Miinukset: Service of valet parking like being nice and with cordiality to get your car

Plussat: Staff was very friendly, from the lobby personnel to the pool waiters and lifeguard. They all went above and beyond.

Miinukset: Rooms are very outdated. Pool was overcrowded. There is no elevator access to the pool which is hard with a stroller. We were given just sheets on the beds not comforter or anything else other than a thin sheet to cover yourself to sleep.

Plussat: The facilities need a ton. Of maintenance...the rooms are old and dirty

Miinukset: Nothing

Plussat: It was a wonderful place and everyone were so nice. The location was amazing.

Miinukset: One bad thing I would have to say it’s they need to specify is a family hotel. We weren’t expecting that at all. Besides verified the pools more. By the time me and my friends decided to go to them they stink of piss, this was around 8 pm. And they also need to specify how deep the pools are.

Plussat: Good food and location

Plussat: Friendly staff

Miinukset: My bed was hard

Plussat: old furniture...very noisy and uncomfortable beds..Very strong moldy smell...rude securityguard...

Miinukset: almost everything

Plussat: It’s close location

Miinukset: Odd smell that’s you ones a wile

Plussat: Restaurant-food,

Miinukset: Since I arrived to facilities, my reservation was made no to my name it was to the other guest. Room.- a lot of noise from outside, streets and cars. The air conditioner all the time was noisy, even I reported they did not do nothing to solve the problem. Some staff from the front desk no having manners to deal with client. Two of them were no polite and rude. Not communication among staff. they were not aware what we could get or not. training to staff about services and, how to deal with customer service. Courtesy for people that came to visit me to hotel. Staff treated him as a delinquent. Also, manger charged me $ 800.00 for a visit of a friend to facilities. my friend was only visiting for the day time from 9 to 6 pm. They made us feel very uncomfortable. Spent must of the day dealing with this issue with front desk staff and manager. I went to relaxed and, feel comfortable. Instead of I had stress and felt very embarrassed in front of my Mexican friend who went to visit me and, from my Canadian friend who was accompany to visit Acapulco. i been in that facilities since it was a Marriot, even I thought that could be a good idea to buy a membership. But with all the problems mentioned above i will be crazy if I think about it.

Plussat: The high points are the view from the room I took and the distance from the sea. staff are really nice and friendly.

Miinukset: The furniture was really old and the food is disaster. some apartmants dont have fridge and basic facilities. the shower is the worse too. Its a noisy and full of big families hotel. in weekends is a huge mess. you probabilly wont be able to keep your lugage after checkout or even ask for late checkout because is always busy even in low season. checkout was an awefull experience.

Plussat: Beach Lobby Leaving.

Miinukset: Everything

Miinukset: Real garbage, price is related to Krystal brand but not the hotel locacation, buffet Is really poor on Acuamarina restaurant, meal seems older than one day, and no ice machines working floors from 9 to 17, Is not clean and missing maintenance.

Plussat: Friendly staff. Hotel in a good location.

Miinukset: Our stay was All Inclusive. However there were many restrictions with it. We have stayed All Inclusive in the past and there were absolutely no limits. Our first day out for dinner we ordered from the Menu to find out it was a charge and that only the buffet was included. Buffet food was average with some foods lacking taste. There was a variety but always the same each meal each day. They were also stingy with their mixed drinks or rail drinks. Always needing to ask the bartender to add more alcohol to even be able to feel it. Found ourselves waiting long periods of time to get served at any of the bars. They didnt greet right away and immediately take your order or they were elsewhere instead of behind the bar. Our room had a beatiful ocean view. However, if you are a light sleeper like myself, i recommend you ask for a high level floor. Acapulco traffic is very very noisy. The only thing keeping the sound away in our room was a very thin glass that leads to the balcony. The whole place needs renovation.

Plussat: value for money is good, pool area, staff is nice.

Miinukset: the food, I went last August and the quality of the food was really poor this time in comparisson with the last time. the staff was friendly and offer me to order a la carte as I stayed for 5 nights and I got very tired of the poor quality food of the buffets

Plussat: The attention of the staff

Miinukset: very old bath towels

Plussat: I don't know, If I return again to this place, This place It was not clean at all, have a good theme and ambient but they need to do remodeling their installations, I recomend to remove the color of the rooms, all in blank It will fix this, the elevator scary me a lot because is to old.

Miinukset: The rooftop pool was dirty had a tamarind color, a lot of chlorine and no longer have a jacuzzi. The curtains in the room were dirty.

Miinukset: Not WiFi on the rooms

Plussat: The location.

Miinukset: Not well kept, the towels and sheets had stains on them, the room smelled like humidity and everything looked very old and damaged.

Plussat: Nothing. This hotel should not be in business.

Miinukset: No wifi on rooms. I am an online English Teacher and had to cancel $200usd worth of lessons as the only wifi is diabolical wifi in the lobby that never worked. The staff constantly glare at you suspiciously. Strange smell of sewage in bathroom. No shampoo provided.