Hotellit lähellä Acapulco Alvarez Intl

Plussat: The food and pool and the people who worked there where very good

Miinukset: There was no activities. No beach to swim. I thought it would be different for that much money

Plussat: The location is great, the views amazing. The place is nicely decorated and comfortable. The bedsheets and towels looks old. But the place is beautiful.

Miinukset: The Service is good, but as soon as we arrived the concierge tried to upgrade our villa, we felt the pressure to the point that we decide to get the upgrade. We felt uncomfortable saying No; after that they took us to a villa and when they opened the door the smell was terrible! So they decide to move us to another one. We went to the restaurant and ordered an octopus that was not edible at all. It was like a rubber band, my daughters were hungry so we decide to order just an appetizer to get it fast, immediately the waitress ask is we want 2 appetizers instead of 1. You constantly feel the staff trying to increase the bill. The appetizers were good, However price does not match the quality, food is marginally good and staff seems to be always pressing to increase the ticket to the point where it’s uncomfortable. It’s sad to leave from a place as beautiful as acapulco and that really needs tourism to visit with a bad taste... I will not return to this hotel. The property is beautiful but the way the staff managed it, for me is not the best.

Plussat: Everything but to name a few: The staff were lovely, attentive, knowledgeable and friendly people that never said no to whatever you ask. They make the hotel have such a lovely relaxed atmosphere. The room was incredible. With the press of a few buttons you have the most amazing views from your bed. The room service is really tasty and they set it up like you are at a restaurant. The Caesar salad was the best along with the paella. The buggy service is lovely. They are always ready to take you around the hotel and the ride is great with the views. The communal pool area and breakfast area has an incredible view. The level of service at both these areas makes you not want to leave the hotel in the day. The minute you sit down on a lounger, the staff have put down an ice bucket with waters in. Through out the day they brought us little things like homemade lollies and told us about the area. The buffet breakfast is really good. The variety and quality of it was perfect. The food is incredibly clean and delicious. They change the buffet day to day so you are able to try lots of local foods as well as an expansive international spread. There are lots of details that this hotel gets right. Some of these are; the turn down at night with the little cookies or macaroons left by your bed, the incense burner and candle in the room ready to light, the vanity box in the bathroom that has everything you can imagine. This hotel is by far the best hotel I have ever stayed in.

Miinukset: The hotel is perfect! I would have liked to swim in the sea though. There is a restaurant by it and you can walk down to it but a jetty would be great. The Thai restaurant was nice but the Restaurant by the water (Roka?) was not as good food wise and really expensive for what the dishes were. Much preferred the atmosphere of the top communal pool and the lounge area menu.

Plussat: the views

Miinukset: food quality could be better

Plussat: Good food a la carte

Miinukset: nothing, all fine

Plussat: It was AMAZING! Exceeded ou expectations completely and we still cannot get over it :)

Plussat: The view was magnificent and the stay was super comfortable

Plussat: Breakfast was great. The people from the staff were truly amazing, really the nicest.

Miinukset: The water in the pool was cold.

Plussat: Staff was helpful with nearby restaurants and access to car rental.

Miinukset: I had an accident in the room. There was a loose marble piece that when I stepped on it, it broke. I scrapped the back of my leg and my big toe was bleeding. The staff assisted with providing first aid supplies.However, the staff never again asked if I was okay or needed any additional medical assistance with my injury. Management staff never reached out to me to ask about the incident or ask if I was okay or if I was safe.

Plussat: Location, cleanliness and minimalist concept

Miinukset: We spent a lot of time during breakfast and dinner because their service is too slow, also considering that they do not have the buffet option for breakfast. In addition, the quality of the TV was not really good and aligned with the quality image of the hotel.

Plussat: The most wonderful and excellent was the staff (personnel) of the hotel. Everyboday was very kind, hospitable and helpful. No compaints at all.

Miinukset: Loud music from the outside, which was on all day long and sometimes till late 11 pm. Buffet breakfast instead of existing menu type would fit better for this hotel. Room did not have enough electric sockets. Sliding doors of the wardrobe are not convenient for disposal. Other minor issues after check in were reported to the hotel staff and they were resolved pretty quickly.

Plussat: Staff were nice Needs an upgrade

Miinukset: Not enough milk for coffee Food from Restuarant ordered to room was bad Alfredo has not ham and very very dry Could not eat it Pasta with chicken was not tasty We left most of the food We even went to the dinlngroom for cappuccino and it was so bad we could not drink it

Plussat: I liked the proximity to the Airport. Made commute bearable.

Miinukset: The air conditioning went out so the stay was uncomfortable. They did apologize but I believe there should have been some kind of compensation.

Plussat: Room was very clean and quiet. I could rest comfortably in this one day trip

Miinukset: Bathroom door did not close smoothly... We have to strongly push the door to close it

Plussat: Location and that it’s relatively new.

Plussat: Great breakfast and service!

Plussat: Delicious breakfast included Excellent service

Plussat: The entire staff was very friendly and helpful, from luggage attendant, reception and restaurant staff!!

Plussat: Very friendly staff. Nice beach front (although hotel palapas and ocean front are separated by public beach area). Garden sites and pools are clean / well maintained. Swim-up bar.

Miinukset: We felt the premises needs renovations. Our room in general didn't completely fulfill our expectations. Furnishings and bathrooms in the princesa complex are rather outdated. You cannot deny the ages around the hotel complex, hallways to the rooms, elevators.... At least during weekdays, food options at night appeared rather weak (Italian or barbeque buffet, sea food restaurant closed, the lobby bar closed earlier than scheduled). Food & beverage prices are upper range, so is the total accommodation pricing. Unfortunately, the hotel does no longer have fridges in the rooms. While our stay was not unpleasant and we are typically not really picky, we just have honestly had better experiences & at lower prices in 4star hotels at the Costera coast.

Plussat: Facilities and staff

Miinukset: N/a

Plussat: overall it is a magnificent place

Miinukset: Hotel is outdated, if updated it would be AWSOME. Great location

Plussat: The spacious room and good buffet

Miinukset: No one

Plussat: Evrithing

Miinukset: We had a big issue with the pools there were not space in the camastros and we had a terrible fight with other customers.

Plussat: Everything was amazing, the main building, the pools, the beach even the cost of the beach club

Miinukset: The snacks and the price of them 185 mexixan pesos for a hot dog ?? That's like 10 usd and it does not worth it

Plussat: The location, the beach front.

Miinukset: very long lines for breakfast. food was only warm

Plussat: Amazing lobby, outdoor area! Very friendly staff!

Miinukset: The rooms, although being spacious, really resemble a 2.5 star hotel, especially the bathroom, very economy style bathrooms, with outdated plumbing.

Plussat: Amazing.

Miinukset: The times things closed. Was kinda early.

Plussat: Pools

Miinukset: Cost-quality relation. Too expensive for ordinary facilities, bad service, lack of efficiency.

Plussat: It was clean and organized

Miinukset: Check in took very long

Plussat: Tasteless breakfast, few items

Miinukset: No mexican flavour, few mexican dishes

Plussat: The breakfast are Very Good and tasty

Plussat: Bed was extremely comfortable, great service in every area!

Plussat: Beach, pools, restaurants, attention at the front desk!

Miinukset: Family places, boring, and mature couples...

Plussat: In front of the beach. Easy to move around. Elevator needs to be fixed in our towe

Miinukset: Fix elevator. Where not able to accommodate our request for some tables in a private area for our 24 family reunion for Christmas

Plussat: This resort has a wonderfully trained staff who see to your every need. It’s well located and the common areas have wonderful views. Comfortable beds.

Miinukset: The place is too worn out. Shower heads loose; decrepit furnishings and lack of good maintenance lower the score considerably. Many of the poolside umbrellas didn’t function and many of the poolside lounge chairs were worn out.

Plussat: The facilities are absolutely beautiful. From the pool and the breakfast area you have a direct and unobstructed view on the beach. Everything was very clean and very well kept (including the beach). The staff in all areas was exceptionally helpful and friendly. Upon our arrival we received a room upgrade and got a nice big room with sea view and a private balcony. We had booked a room with breakfast, which is available from 7 until 11:30, allowing you to sleep in and still fully enjoy breakfast without feeling rushed. The breakfast buffet was very well organized by the staff. There is a choice of both international and Mexican dishes, fresh fruit, variations of eggs, quesadilla and pancake stations and freshly prepared smoothies. One of our favorite parts was the Mexican coffee. The hotel offers free shuttle service to a partner hotel, where you can use a spa and other facilities. Everything about our stay was perfect.

Miinukset: The hotel is a bit further from the center of Acapulco, which makes it perfect for a quiet getaway, but if you want to visit other bars or restaurants it requires an approx. 20 min taxi ride.

Plussat: Swimming Pools. GYM. Big Space in Rooms. Located on the Beach. Access to other hotels of the same group. Staff are quite friendly. Reception desk people are awesome (e.g. OSCAR, VALERIA, and GIOVANI). I got a better room than the one reserved. In addition, they allowed me late check-out. Thank you! Food is quite good and with reasonable prices.

Miinukset: Rooms need Maintenance, particularly the wooden parts. Coffee capsules should be provided on a daily basis, and not only for the first night!

Plussat: Close to the beach

Miinukset: Too many stairs

Plussat: Just go there and you will know why I marked it with “10”. Enjoy.

Miinukset: Overall facilities are getting old and urgently need maintenance (rooms, the pool, the overall smell around the front hall of the hotel, ..). Food is just shockingly bad. Pool service was not only bad but they don’t know the difference between a ceviche and a cocktail. Room service had to bring a caprese salad 3 times and ended up giving back the money .. just too bad. Last time at this hotel after easily 10 times over the last 2-3 years.

Plussat: The view is so beautiful, the rooms are very big!!

Miinukset: Air conditioner was very loud

Plussat: The breakfast, the view of my room.

Miinukset: The hotel is nice but old, same for the Gym, the price for the room service food is overrated.

Plussat: We like the location.

Miinukset: The room was not as clean as expected. The 2nd room the toilet clogged up twice. No light in the shower. The fan and air conditioning broke. My guest had to be switched from their room at 0300 hours Saturday. The pool area smelled like the drain had not been cleaned. Made me nauseated. The parking attendant damaged the door to the vehicle we were driving and did not admit to the damage.

Plussat: Very beautiful place definitely recommend it

Miinukset: The air conditioner was very loud hard to sleep

Plussat: Delicious!!

Miinukset: cold Room service food

Plussat: Cleanliness

Miinukset: Old, outdated, lacked services, needs renovation

Plussat: Great Hotel regarding room, cleaniness, staff, pool. Thanks to Genius level 2 I received suite. Beaches (playa diamante) can be reached very quick. Golf course right in front of the hotel. Aircondition works well. Safe hotel as located in a closed area with strict security guards. Parking for free at own parking area.

Miinukset: Close to hotel there´s a burger restaurant with very loud music until after midnight almost daily. WLAN only in public areas available.

Plussat: The peace in the place

Miinukset: Everything ws Ok.

Plussat: Location, staff.

Miinukset: Room very basic, nothing impressive

Plussat: The view

Miinukset: No water, poor service, not very clean

Plussat: Location in the bay, outstanding service, very welcoming. Secluded and not crowded. Overall, a great place to stay.

Miinukset: Had issues with the A/C and the blackout blinds. A/C was fixed but not the blinds. They offerred to change rooms when we got back from dinner but they did not allow to leave our bags in the other room. We declined because we did not want to pack our bags at 11p to take them to the other room.

Miinukset: Everything it was not what I expected beautiful view horrible staff and the stay was horrible couldn’t wait to leave