Tang Palace Hotel

Breakfast was excellent with a range of local and European dishes to choose from. The towels in the room were fluffy and clean. Reception staff remembered my name and were happy to help.

Most of the pool filters were broken but people were still allowed to swim. I spoke to the pool attendant who said he'd reported the problem a month ago but there had been no action taken. I also reported it to the duty manager. We were woken up by housekeeping staff shouting and being boisterous outside out room before 08:00 because their supply cupboard was opposite our room. Don't stay in 241-245 if you want to sleep in. The only music I heard for 3 days was Lionel Richie and occasionally Dolly Parton both if whom I love but on repeat for 72 hours was not enjoyable. I felt for the staff listening to these on loop too. Staff are not smiley which makes me think they're not happy in their work. Even when I smiled at them they struggled to raise a smile. Not what you expect from such a hotel. Pool towels were old and in limited supply.

Poor services. Many better hotels in Accra....

Customer service was EXTREMELY poor