Adeje Lomakeskukset

Plussat: Entire stay was fantastic as was the food and wine and service and the staff and their friendliness. This has just become our annual February destination of choice.

Miinukset: nothing to report.

Plussat: The staff are extremely helpful and friendly. Service is exceptional and the whole site is very well maintained and stunning to see. The villas are a little piece of heaven and we were made to feel very welcome and thoroughly looked after. Can't wait to return. This trip truly exceeded our expectations.

Miinukset: Absolutely nothing, it couldn't be more perfect!

Plussat: Loved everything from welcome from staff to facilities to space and ambience of hotel

Miinukset: Nothing

Plussat: Very tranquil setting, location of the hotel near walking and shops was good. They had upgraded the gym since we last stayed here, which was also accommodating, pool and sports facilities are very good. Rooms are very clean, staff friendly, a truly relaxing holiday.

Miinukset: Disappointed with the spa area. The outside showers did not work, there were no extra towels for the sauna & steam room. Leaves all over the pool area. Prices online were different than the final bill. We upgraded to the half board, however it turned out more expensive, and in order to get a decent seating time, you had to book several days in advance. Otherwise some very good restaurants.

Plussat: Grounds

Miinukset: Cold pools only one heated the rest were freezing , quality of food room service and restaurants very poor McDonald’s is better . Hotel had no hot water for half a day ... asked could we keep the room until 1 pm (checkout is 12 check in is 3 pm) it was a NO! I’ve stayed here for 14 yrs and last couple felt it needs money investing in it especially the rooms and decor/floors... only about 8 sunbeds situated by heated pool so you have a view of children in pool meaning I had to get up 7 am daily to reserve beds so I can see my young son (single parent travelling). Another pool should be heated and more beds need putting so parents can see their children are safe the pool isn’t watched over constantly by any staff so I feel this is important . I personally think the 9-1030 pm entertainment is horrendous. It’s a big noise and really ruins the relaxing time I want on a holiday... after so many years staying here I’ve realised I have to change my choice of Tenerife hotel. It’s a shame because I’ve enjoyed it before and recommended it to others but management need to invest £££££££ upgrade it .

Plussat: The whole place

Plussat: Breakfast was fine . Staff very pleasant- Bar -excellent staff and highly professional *****

Miinukset: Pool bar service poor. Pool beds occupied by people not using them. Very irritating. No dress code in pool restaurant. - unappetizing . Staff to scared to enforce rules. Both restaurants well below standard. Very disappointing. Menu description wrong.

Plussat: The hotel was in a very nice area and we could walk to Playa del Duque or La Chalet for dining in the evenings. The pool area was excellent as well as the public area such as the breakfast room and the bar. We where also very happy with our new room after upgrading to a bigger room with big balconies and beautiful sea view. All the surroundings where great, service was really good and staff was very friendly.

Miinukset: The superior room we were given was not up to our standard so we had to upgrade without being given any discount. The room was small and so where the balconies. Thereof, trees where shading the balconies so we decided to upgrade our room and we where very pleased with the new room we got. We got a little disappointed that they charged us full price for the upgrade even though the first room we where given was not up the the standard of a five star hotel.

Plussat: The hotel was fantastic with all the facilities & attention to detail you would expect from a Sheraton Hotel. Breakfast & buffet dinner were delicious with lots of variation. Staff were extremely friendly & attentive. Although we spent most of our holiday out of the hotel environs as we were hiking it was a luxurious base to return to in the evening. Have already rebooked for September!!

Miinukset: Absolutely nothing!!

Plussat: Pool areas

Miinukset: Food

Plussat: Ei aamiaista

Miinukset: Jouduimme ottaa 2 makuuhuoneen huoneiston, koska meitä oli 5 eikä 4 henkeä, vaikka pienin meistä nukkui aikuisten kanssa samassa sängyssä.

Plussat: The location was perfect, beautiful walks, very close to shops and restaurants, Taxi rank outside hotel. We had a late departing flight and got to use the gym showers and changing area to shower for departure.

Miinukset: Our apartment was facing the street and was very noisy at night. The normal street noise was fine but during the night delivery truck and bin trucks woke us 3 times every night.

Plussat: Everything was wonderful. The kitchen is equipped with everything you need

Miinukset: Wi-fi connection

Plussat: Nothing specific we just love the area so central to our needs and the beautiful Coastline

Miinukset: Nothing

Plussat: Location excellent as was shopping nearby. Our apartment was well positioned and ideally onthe firstfloor

Miinukset: We were taken from the Airport by the shuttle taxi organised by the Hotel and dropped at the wrong address. It was hot and we had no idea where we were. We eventually found Sunset Beach. We are 84 and 75 respectively so dragging luggage around was not much fun. When we arrived we saw a notice at reception saying that building works would take place between 1000 and 1800 causing "some" disturbance. Instead of "some" they should have said "considerable" Although our apartment was well sited the building works were 10 metres in front of oour apartment. There was noise throughout the day for every day of our stay including much cutting by machinery and banging and hammering. It was far from the peace and quiet we had expected. We booked early so did not see a notice posted later by the Hotel warning of the likely disruption . Whilst appreciating the need for annual maintenance we would have expected some reduction in price for a holiday well below the experience offered by the hotel. Had I booked a meal at a 3 star Michelin restaurant and arrived to find only sandwiches on offer as their kitchen was being refurbished I would not expect to pay a 3 star price for the meal.

Plussat: Siisti ja viihtyisä hotelli. Erinomainen sijainti. Allasalue viihtyisä, allas hyvin lämmitetty.

Plussat: Siisti ja nykyaikainen paikka.

Plussat: Spotless and good standard throughout, jacuzzi poolside is a great addition and decent speed wifi throughout the complex including the rooms.

Miinukset: A little bit 'generic' and none of the rooms have particularly great views from the balcony, but that's us being a little picky, we have no real complaints

Plussat: Allasalue oli erittäin mukava. Huoneistomme oli rauhallinen ja mukavasti varustettu. Henkilökunta oli avuliasta. Kauppa aivan kulman takana. Allasbaarista saa pientä aamiaista (jota emme kokeilleet). Arvostaisin mahdollisuutta hyvään aamiaiseen. Nyt sitä saimmekin- itse tehtynä. Kuntosali oli pojallemme tärkeä.

Miinukset: Siisteydessä olisi ollut hieman parantamisen varaa, lattia ei ollut kovin hyvin pesty.

Plussat: sijainti oli hyvä eikä liian kaukana rannasta

Miinukset: uima altaat olivat hyvät, mutta jaguzzia ei alle 16 vuotiaat saaneet käyttää ja kun matkassa oli kaksi vuotias joka olisi halunnut olla lampimässä vedessä niin sääntö ihmetytti.Varsinainen lasten allas joka oli sopivan matala pienille lapsille niin sitäpä ei sitten kun taas aikuisten allas oli lämmitetty, joka kuitenkaan ei oikein sovellu uimataidottomille lapsille.

Plussat: the apartment and the terrace were first class sunny all day as requested and in the heart of everything

Plussat: Näkymä parvekkeelta oli upea! Oli myös rauhallista, ei meteliä yöllä.

Plussat: Even in the current climate of lockdown the staff were extremely professional with good advice

Miinukset: The hills are steep around the property for the less able

Plussat: Been before excellent place and location

Miinukset: We got phoned yesterday to stay in room due to the corona virus as everywhere is in lockdown was asked about checking out at ten and was told we couldnt sit about at the hotel we would have to book the room for an extra day for 40 euros or go to the airport so i said we would stay for 40euros then got phoned to see why we hadnt checked out and was told it was 60 euros or get out and go to airport so ive paid the 60euros rather than be stuck at airport for 12hrs

Plussat: Hyvä varustelutaso, ohjelmaa pitkin päivää, ravintoloita ja minimarketteja

Plussat: The facilities

Miinukset: The sofa bed

Plussat: huone ja parveke oli isokoikoiset, palvelut hyvät, sijäinti todella hyvä.

Miinukset: vanhemmille oli vaikkea kävellä kokoaijan mäkeä ylös ja alas.

Plussat: Arrived Monday evening - sorted out safe and put passports and money in - next morning it wouldn’t open with our code so had to ring reception They came and opened it and all money gone

Plussat: Näköala parvekelta hyvä. Huone rittävän tilava.

Miinukset: Parvekkelle ei paistanut aurinko, joten oli hieman viileää.

Plussat: Hotellissa oli mukavan leppoisa tunnelma.

Miinukset: Studiossa, johon ensin majoituimme, oli luvattoman outo ja huono sänky. Vaihdoimmekin sen takia kaksioon, missä sänkyolikin parempi. Hotellihuoneissa voisi olla seinällä koukkuja, joihin ripustaa päivittäiskäytössäolevia vaatteita.

Plussat: Parveke suuri, hyvät maisemat merelle.

Miinukset: Jyrkkää nousua, mutta se oli kyllä tiedossa.

Plussat: Laadukkaan tuntuinen paikka, turvallinen tunne asumisessa. Hyvä autohalli.

Miinukset: —-

Plussat: Allasalue oli erityisen hyvä ja tilava. Hotellissa oli kauniita istutuksia ja hyvin hoidetut ulkoalueet. Kuntosali ja muut aktiviteettipalvelut olivat kattavat. Samoin spa-palvelut. Buffet-aamiainen todella runsas, valikoimaa paljon ja hyvällä kahvilla. Ilmaista parkkitilaa reilusti hotellin lähellä.

Miinukset: Äänieristys huoneissa oli puutteellinen. Hotellin kovalla soitettu iltaohjelma kuului huoneisiin tuskallisen hyvin.

Plussat: Good food,

Miinukset: Two days without water due to ongoing work, also we paid very good money for our room which was just average with no view and on Level 8 directly above the everyday 4am very noisy glass bottle recycling wagon, just kept getting woken up when this happened, I feel for anyone stuck above this

Plussat: Todella viihtyisää majoitusta ja hyvät palvelut. Kattava aamiainen. Allasalue oli viihtyisä ja näköalat hienot! Liikuntarajoitteisille ei paras vaihtoehto, paljon portaita. Myös Adejen ranta-alue on todella viihtyisä lyhyen kävelymatkan päässä. Liikuimme vuokra-autolla, joten kulkeminen hotelliin ja sieltä muualle oli helppoa.

Plussat: Open spaces . Good pool , pool bar staff excellent

Miinukset: Room was dirty on both balconies after sand storm . Should have been checked before we checked in . When reported still wasent done then I had to phone it in again . Jacuzzi was filthy and didn’t work . Staff asked to attend they didn’t bother . The buffet staff are horrendous / poor English / took 30 min to get a drink at dinner . Finished my food before a drink ! Was just generally a poor show all round . I understand the hotel was under pressure but when hotels across the road are fully functioning pools and try to explain to my daughter that this hotel is just slow at acting ... not 5 star either ... 4 star hotel 3 star food max .

Plussat: Very nice if you have the Level package, free drinks and snacks. The Level breakfast is nice and staff attentive. Warm pool, clean and organised. We would definitely go back to this hotel, however they could make it better with just a few tweaks

Miinukset: Good hotel but these would improve it; • Life Guards need to actually watch the kids in the pool, they never even look at the pool never mind guard it • Kids shows could be in a better location and have a bar • Kids club should have a registration process and safety procedures. There none existent, your child could easy run off and no one would know, especially as the lifeguards dont watch the pool this is a huge danger

Plussat: Nice terrace with good views. Very nice bathroom

Miinukset: We paid a premium for "the level". After one day the facility switched venues to an area which was unsatisfactory and less premium than the main restaurant. Good food but overall not great value for the money

Plussat: Both the breakfast and dinner buffets were great. The general atmosphere was relaxed. We liked the location above the main hotel complexes. Our room was spacious (Deluxe twin room) A short walk down to the beach. Easy access to mountains.

Miinukset: We had to remind the reception once for the unmade room. During a couple of days, we didn't get any water in the middle of the day. It was, however, allegedly a general problem in that area, not dependent on the hotel, happened just after the bad sandstorm.

Plussat: I would recommend this hotel if you want a quiet time, in lush green gardens and perfect peaceful ambience. Stunning views, lovely room, heated pool and relaxing time spent at this hotel.

Miinukset: For a top hotel charging premium prices it could do better. The service in the restaurant was poor, staff over worked and dirty dishes left on tables. The meals aren't replenished often enough and food repetitive. The Level breakfast is amazing, but the day-time nibbles poor and the same for the whole period of the holiday. Also very hilly, but expected this in del-Duque. Never felt like stay went out their way to please, help or assist.