Agadir hotellit lähellä Casino Le Mirage

Miinukset: The reception was miserable. Asked them to change my room to ground floor due to disability but was very rudely refused. Cleaning of the room was not good. The bed sheets were not dusted next day so we had to do it ourselves. Very disappointed.

Plussat: Everything, food, staff, swimingpools, room..

Miinukset: The animation group, specifically the moroccan staff only, were very unprofessional. People were leaving the night shows once the dancing group was done. They need to understand that consisyency is very important.

Plussat: Environment - variety of buffets - very kindly pool staff

Miinukset: There could be more chairs and parasols around the pool and to be replaced by new ones.

Plussat: Very nice location, good food, nice spa

Miinukset: The acoustics in the dining restaurant made it quite difficult to have a conversation

Plussat: The hotel caters for almost all situations and if a relaxing all inclusive pool / beach vacation is what you desire above all else, then this hotel ticks all the right boxes. Amenities are good catering for the little ones and grown ups although the fitness room needs a serious upgrade as most of the cardio machines are old and in need of repair. The food selection and variety is exceptional and every member of staff always greets with a friendly smile and welcome (well except one barman who was always stressed out it appeared). The dining restaurant was always clean and very well presented with plenty of choices available all of the time. The private beach with sun loungers is also a really nice touch.

Miinukset: Located on the very outskirts of Agadir meant always having to take a taxi to visit the Zouks, town centre and visitor attractions.

Plussat: Staff behaviour was professional Very good location Kids activities are various

Miinukset: Very poor wifi in the rooms The gym facility is very basic

Plussat: The pool was big and beautiful, we spent most of our days poolside. The staff were very friendly and both my husband and I participated in some of the activities offered (archery and yoga/stretching on the beach we would def recommend).

Miinukset: The food and the bar times were a little early for me. Breakfast would be nice if it were till 11am, the poolside bar closed at 6pm but really it closed at 5:45 without notice since the bar staff said they used the 15 mins for cleaning. I also felt like there needed to be more music at the pool in the afternoon. As soon as the 4pm water activity was over the music was pretty much off. Even though this is more of a family resort some lounging/beach music would be nice until 6-6:30. Another issue is that everything is shut down and lights off at midnight. I think extending that till 1am would be nicer. It doesn't have to be loud but I noticed a lot of people sitting on the patio outside in the dark and it felt almost like everything ended too abruptly at midnight. It doesn't have to be a party but some quiet music inside with a bartender would make for a more vacation like feel. I felt like a lot of guests would have enjoyed that.

Plussat: - the family was very good, spacious and bright - the staff were very positive and trying to help

Miinukset: - too many people in one place; - very noisy at the restaurant during breakfast, lunch and dinner (because of “all inclusive” system you get all the residents feeding at the restaurant almost at the same time, it’s very crowded) - in general, whilst overall quality of the food and service is satisfactory, the “conveyer belt” approach when serving huge crowds of people makes the hotel experience much less personal and, upon closer look, you realize that quality is far from being excellent - lack of good quality coffee (only terribly tasing coffee from coffee machines) - delayed check-in for 1.5 hours as the room was not ready did not help

Plussat: The heated swimming pool was great especially web the weather was too cloudy.

Miinukset: Children were not happy with the Kids club. Thé staff was not sympathic. The room was cleaned at 5 o clock, which is too late. The bathroom smelled bad

Plussat: Breakfast was good, buffet style but they requested additional money for "all inclusive", which was disappointing.

Miinukset: Stuff on the reception could have been more friendly, they mostly care about bottom line of the hotel.

Plussat: Rauhallinen, vaikka iso hotelli. Hyvin siistiä joka paikassa, puutarha hyvin hoidettu. Hyvät tenniskentät ja ohjelmaa hotellilla. Ihana lämmitetty uima-allas. Sncak baarista hyvät cocktilet ja syömiset, jotka vaihteli jkv päivittäin. Korvattiin usein buffet lounas snack baarilla, kiva syödä ulkona. Hotelli käytännössä rannalla, toki rantakatu välissä.

Miinukset: Kuntosali vaatimaton. Spa hinnat kalliit. Jos koko viikon syö vain hotellilla, kyllästyy ruokaan varmasti, vaikka ruoka oli ok.

Plussat: Everything

Miinukset: Nothing

Plussat: The comfy sunbeds.

Miinukset: Expensive pool food and drinks

Plussat: Loved the location by the beach. The staff were lovely & very attentive.

Miinukset: There were inconsistencies with the housekeeping, sometimes our tea bags in the room were replenished, but not always & we got biscuits on one day, chocolates on another & nothing on most. The room was very intimate as a twin room, which might not always be appropriate for some people.

Plussat: Everything

Miinukset: Nothing

Plussat: Lovely large ‘junior suite’ with sea view. Staff were very friendly. Great massage in the spa.

Miinukset: We got food poisoning from the hotel buffet restaurant on the first night, then didn’t/couldn’t leave our room for 3 days! Toilets in reception weren’t very clean.

Plussat: The food and coffe. The beach and the bed. The staff and service. Couldnt bee better

Plussat: Location, spa,

Miinukset: At the suite shower open direct to the room, no water in the toilet I don’t like lights in the room

Plussat: The room was very clean. And I like the staff uppon the departure. The was very kind and helpful

Miinukset: There is bor chicha there . The hotel looks nice elegant chic but no charme. Personally I prefer the old one

Plussat: The service was particularly good, it’s a beautiful hotel but just needs some attention regarding a bit of paint work and missing tiles at the bottom of the pool. It really didn’t affect our stay it’s just a little criticism.

Miinukset: Quite expensive for food and drink as we had room only.

Plussat: Very opulent and luxurious hotel. The Spa is amazing and the Morrocan restaurant was superb.

Miinukset: Some of the staff were a bit "difficult/attitudey" (even in French) bringing the wrong bottle of wine and arguing back when they were clearly in the wrong. One of the waiters at the pool lied to us saying the bar was closed when it clearly wasn't. Luckliy his colleague was more helpful. Many of the sun loungers by the pool looked stained and unclean, which is unacceptable at these prices. The buffet by the pool was awful and very bad value (London prices for food that had been on a hot plate for over three hours). Not sure how Sofitel figured they could get away with this in a five star resort.

Plussat: I like the area, staff friendly and specially reception and main door they deserve every special word.

Miinukset: Rooms very small for two adults as some one squeezing you. Food hurrble specially the live cooking they are not good in it at all. Cleaning services I think they supposed to look after them because rooms, plates , knifes , ...etc not clean at all.. Service at breakfast time surprised me a lot specially when the waiters only serving one nationality which felt me bad although we all paying money and maybe me more because we did upgrade from there tinny rooms to suite and same time am booking three rooms

Plussat: Patja kulunut, vanha ja kulahtanut. Selkä ja lonkat yöllä kipeyivät. Henkilökunta tekee vaan työnsä, palvelualttiutta ja ystävällyyss sivuseikka. Hovimestari Fatima aamiaisravintolassa oli poikkeus, hän oli ystävällinen ja avulias.

Miinukset: Palvelualttius puullellista ja palvelu hidasta.

Plussat: All inclusive it's the best deal ever. Food and drinks all day long I fully recommend this option

Miinukset: to improve Better to offer a well known vodka, whiskey, gin, rum brands More diversity of wines

Plussat: I have reported to the reception that the AC is not working since the first day of my arrival, and after many reminders the AC was not repaired.

Miinukset: No place in the swimming pool, the person in charge for the towels was booking many places for his favorite clients very early

Plussat: The beachfront hotels and restaurants in Agadir are great. They are all reasonably new. None of them are more than 5 stories and the beach is superb. A great location.

Plussat: Our room was very comfortable, we received an upgraded room which was pleasing, probably because we are regular guests, However despite two requests, we did not have or got hand towels and a bathroom floor mat. These requests were made ....one to the room maids and one to the front desk. Room service was excellent, good menu selection and when food arrived it was piping hot and well presented.

Miinukset: Very annoying that Royal Atlas hotel has changed its pre payment system. They ‘block’ the full amount of payment due with the card supplier, but then insist that you pay again in full when you check in... So my card has been debited twice, once on 21 May, and again on 27th. I was told it would be refunded today which it hasn’t. The same thing happened in January and it took five working days to get my refund.... its not good enough! As a returning guest year after year I don’t feel trusted

Plussat: The bed and room was very nice.

Miinukset: I was with my wife who is a Moroccan nationality and I just felt they looked at her and myself differently.. the approach to us both was different and not very comfortable.. compared to how they were with other guests.. the security at the door kept asking us if we were staying at the hotel or not.. it was very uncomfortable for my wife and myself.. I knew what they were thinking about us..

Plussat: The pool and surrounding area.

Miinukset: The staff were appalling, the check in took forever and they kept requesting a "voucher " I tried to explain many times that I booked via kayak mobile app so I don't have a "voucher " the reluctantly / eventually accepted the booking reference number. Their cyber long want won't and once again the front deck were very unhelpful when I was trying to do my airline online check in, this time the staff a front desk were down right rude. Then the bar staff didn't have a word of English and were again rude. Wifi service was practically none existent. The nicest people in this whole hotel was the engineer who arrived at our room to repair the wifi connection. Booked a room with side see view, ended up in a first floor corner room over looking the terrace, I suppose if if stretched out over the balcony using binoculars I might have caught a small glimpse of the sea. Having been staying up the road in the sofitel , I can confirm that the Royal Atlas is far from being a five star. More like a three star.

Miinukset: YOU HAVE A QUE UP FOR TOWELS! YOU HAVE MINI BAR! BUT NO GLASSES OR BOTTLE OPENERS! I ASKED FOR GLASSES IT TOOK 3 HOURS! ABSOLUTE DISGRACE!!!!!

Plussat: Location and veiwvery nice .

Miinukset: Treatment was so bad.they did not except my guest .she was my wife ‘s duaghter .they put me in very bad situation with my wife .that was last time i visit them .after my guest left they start giving excuse

Plussat: The swimming pool and the spa

Miinukset: The ethics of the breakfast's staff ( chefs and waitresses) need to change. the code of ethics for 5 star hotel should be implemented on them. I hope the management will track the cameras and see how they treat their guests. I am a regular customer to this hotel(since 3 years) and i always face the same issue with breakfast's staff. Other staff like reception, spa, swimming pool...etc are very professionals and respectful.

Plussat: The Gentlemen sitting in night shift on reception is really rude guy. He don’t know how to treat the guests. I think he should be removed from his night duties.

Plussat: The location. The staff. The cleanliness.

Miinukset: The fact that the beach keepers leave the private space at 18h00

Plussat: Good location, beautiful garden, room clean” but sometime there is a delay “very quit and useful wifi the stuff is so friendly

Miinukset: Breakfast doesn’t change. Not enuf advertisement The gym Lake in machines

Plussat: The overall friendly staff and vibe

Miinukset: The hotel food and drinks is very expensive. The food is tasteless and greasy. But the location is great for walking on the promenade to some lovely restaurants, La Playa , and Le Blu Nuit were our favourite. The overall ambiance in hotel is super friendly for kids all ages. The pool staff are great at getting ball games for the teenagers . Not a hotel for quiet couple holiday.

Plussat: The breakfast was not more than okay but the service from the personal was super good

Miinukset: The room that we had and the hotel is starting to get old and worn out but again fantastic service from the staff and compared it with the outside of the hotel premises our hotel is heaven

Plussat: Location and activities ( aqua gym + kids mini-club)!in the hotel.

Plussat: Close to the beach

Miinukset: Bad smell in the room

Plussat: Thé staff thé advertisment, thé sweating-system pool, thé garden

Plussat: Very good location, open buffet breakfast with various choices and possible late breakfast, super friendly and helpful staff (helps also with booking activities at a reasonable price), nice swimming-pool and private beach area, good choice of restaurants inside the hotel, good bar.

Miinukset: Very bad Wi-Fi even in the common area. Underequipped gym with very old machines and only a couple of them actually working.

Plussat: I like the breakfast and staff were very nice, every one I cross was greeting me.

Miinukset: the pool should close after late night instead of 7pm knowing that it is still sunny at 8:30pm

Miinukset: Wifi toimi ERITTÄIN huonosti. Hotellin esitteestä ymmärsin että wifi piti olla myös huoneessa mutta joskus satunnaisesti pieni elonmerkki löytyi. Lobbyssa sen piti toimia mutta toiminta vaihteli rajusti hyvästä jatkuvaan yhteyden poikkimenoon. Huono juttu! Receptionin henkilökunnalla asenneongelmia. Turhaa tärkeilyä toiminnoissa.

Plussat: Location, cleanness and staff

Plussat: The animation was good, food was excellent and the stuff were amazing

Miinukset: The price was very high

Plussat: Hyvä allasalue, tilava ja rauhallinen. Ranta aivan vieressä, samoin rantabulevardin lukuisat hyvät ravintolat. Keskustan kauppoihin lyhyt matka ja hotellin edessä aina pikkutakseja valmiina.

Miinukset: Hotellin omien ravintoloiden hintataso kaksinkertainen alueen muihin ravintoloihin nähden. Valitettavasti laatutaso oli selkeästi huonompi, aamiainen toi mieleen intin rouhimot. Puolihoidon ostaminen oli todellinen virhe, en suosittele. Hotelli on vanha ja kunnossapito osin laiminlyöty, hissi oli pari kertaa 10 päivän matkan aikana rikki, ei oikein herättänyt luottamusta. Ilmastointi meni rikki loppumatkasta ja viimeiset kolme yötä pyörittiin hiessä kuumassa ja kosteassa huoneessa, valituksien jälkeen tarjottiin toista huonetta (jossa ilmastointi ei myöskään toimi mutta näköala oli merelle) sekä saatiin huoneeseen kukkalaite ja hedelmätarjotin

Plussat: Great staff

Plussat: All the staff were very friendly . The food is good.

Miinukset: They could add a full board option Outside the package Coffee, food prices are not real.

Plussat: The staff is awesome

Miinukset: There should be a full board option

Plussat: Aamiainen hyvä!

Plussat: Proximity to the beach

Miinukset: The whole expérience was messy from minute one especially when talking to the so called front desk manager, I asked for an upgrade for a newly wed couple refused upgrade, fruit basket, flowers or anything for m'y wife, and to top it all I thought the

Plussat: Staff were friendly

Miinukset: It was a 4 star hotel, definitely not a 5 star. Dated. Breakfast pretty basic.

Plussat: Lovely Stay! We have spend a Lovely stay in Atlantic Hotel, Theo Hotel is really beautiful with a moroccan decoration touch, we have Been received by The general anager Mr Hans Egli and Ms Soukaina guest Relation Manager, we have enjoyed our stay, Nice Buffet,nice People, I recommand highly this Hotel,i Hope you will enjoy your stay as much as we die, we are grateful to each and everyone for making our stay more pleasant, Trank you Atlantic Palace, we will be back very Soon!

Plussat: Very nice place, clean and personal are friendly

Miinukset: No access of disabilities. No shuttle for the beach

Plussat: Excellent service thank you, especially to Soukayna and management team. Soukayna takes the time to really know your experience in the hotel will definitely be coming back again 5* service.

Plussat: Pool is big.

Miinukset: Staff was incredibly rude. From room service to check out. Very ignorant and disrespectful. Waiters at restaurant have zero knowledge. Food was bad and all three times they tried to over charge us. When we corrected them they got mad, as if we were mean or stupid for wanting to pay the price on the menu. Watch out for "city tax" 20euros more than hotels.com said I should have to pay.

Plussat: Everything, I liked the tropical birds singing in the morning, the tranquility and quietness of the room . The wonderful people that works in the hotel . Especially soukaima and Sara . Ahmed in the money exchange . Made me very welcomed. I like to thank them for a wonderful stay . This hotel is excellent for people who would like peace and quiet.

Miinukset: Nothing!