Agadir hotellit lähellä Casino Le Mirage

Plussat: Location

Miinukset: Room was too small

Plussat: Have visited this hotel many times , until this years its standards had always been very high .

Miinukset: Hotel is now beginning to look tired in areas . The pool which always had been a big part of reason to return was very disappointing. The mosaic tiles on floor of pool missing in big patches making it very rough and dangerous to be in the pool . Also a huge seagull problem , the pool has a raised centre island which the gulls find most attractive !! Unable to use the pool with sometimes 40 - 50 birds ( sometimes more or less)in the pool , very unhygienic and their droppings making a mess everywhere including over the guests !! Very unsatisfactory situation .

Plussat: Location is good

Miinukset: They’re giving me the room too late more than one hour

Plussat: In fact I liked everything. The room is spacious and very clean. The staff are friendly and pleasant. The food in the hotel is excellent. The price is reasonable and all the facilities are available

Miinukset: Nothing.

Plussat: Food was excellent. Very beautiful hotel with lovely staff.

Miinukset: It was overpriced.

Plussat: Good hotel, good staff

Miinukset: 1) Price/quality for food and drinks too high 2) Charged my credit card twice for the full stay cost, which took them 3 weeks to refund. 3) Final settlement bill does not provide the the signed food and drinks bills. So checking is impossible. 4) Bed matras top is old and full highs and lows which does not provide a comfortable sleep.

Plussat: Great breakfast selection, perfect room. Nice staff, just a wonderful, perfect hotel.

Miinukset: Currently there are some renovations (new pool) going on. We were told that it will be finished before next summer. Until that time, the old pool is opened- it has a lot of loose tiles, but it will get renovated, whenever the new pool is done. The rooms are beaotifull, but you can not switch on, one "big light". You have to turn on several lamps (and find the switches) and they don't light up the whole room - more a dim lighthing. Dinner (buffet, other not tried) was a bit pricey. It would be great, if the indoor pool could be used for free in winter time. 20€ is a lot to just have a quick swim.

Plussat: Reception was lovely and main Hotel looks amazing

Miinukset: The pool has most of The tiles missing and has the local birds swimming in it which makes it And sanitary and Unusable

Plussat: Very opulent and luxurious hotel. The Spa is amazing and the Morrocan restaurant was superb.

Miinukset: Some of the staff were a bit "difficult/attitudey" (even in French) bringing the wrong bottle of wine and arguing back when they were clearly in the wrong. One of the waiters at the pool lied to us saying the bar was closed when it clearly wasn't. Luckliy his colleague was more helpful. Many of the sun loungers by the pool looked stained and unclean, which is unacceptable at these prices. The buffet by the pool was awful and very bad value (London prices for food that had been on a hot plate for over three hours). Not sure how Sofitel figured they could get away with this in a five star resort.

Plussat: Patja kulunut, vanha ja kulahtanut. Selkä ja lonkat yöllä kipeyivät. Henkilökunta tekee vaan työnsä, palvelualttiutta ja ystävällyyss sivuseikka. Hovimestari Fatima aamiaisravintolassa oli poikkeus, hän oli ystävällinen ja avulias.

Miinukset: Palvelualttius puullellista ja palvelu hidasta.

Plussat: Aamiainen niukka, identtiset aineet joka aamu, vain eri järjestyksessä.

Miinukset: Yhtenä yönä olisi kaivattu ilmastointia, joka ei käynnistynyt (yöllä).

Plussat: Great clean hotel with large rooms, quite close to the beach Friendly staff Good bar Nice poolside loungers

Miinukset: Pool was quite cold Not very good coffee at breakfast - often the dregs of the barrel! The spa is not free to use

Plussat: Nice hotel, good staff, clean rooms 5 mins walk to the beach.

Miinukset: We didnt get the mineral waters at the rooms.

Plussat: Tilava huone, rauhallinen sijainti.

Miinukset: Surkeasti varusteltu kuntoilutila.

Plussat: In a quiet area away from the main ‘strip’ of agadir. Good pool and pool area. Bed was very comfortable and rooms very clean and spacious. Staff were so helpful and friendly and on hand with good recommendations. Easy to get around.

Plussat: Omar at the front desk was very helpful and friendly Always there to offer extra help . He greeted us with Morocan mint tea and a warm welcome .the rest of the staff were nice to us as well . We strongly will Recomanded this hotel to our friend and family Abdallah Florida USA

Miinukset: The the smell of smoking coming up from the bar area As you’re getting in the hotel or coming down from the room at night ! That was very bad and can be fixed by investing in some good smoke vacums to get all that Crazy annoying bad smell away . The other issue was the bathroom when you’re taking a shower curtains will be a great idea to stop water inside the tub . Thanks

Plussat: Breakfast was absolutley wonderful. The staff really did want us to have a good holiday, and they went out of their way to ensure this. The rooms and the hotel and the pool area were all exceptionally clean and great pride was taken in maintaining the hotel to this standard. The spa was lovely. We had evening meal there a couple of times and it was excellent, I can recommend the Lamb Tagine.

Miinukset: If you ahve younger children or teenagers I think the hotel would not cater for them entertainment wise, however the sea front is only a cheap taxi drive away and there is plenty to occupy there.

Plussat: Rauhallisella paikalla sijaitseva hotelli josta plussaa saavat: tilavat huoneet, hyvät sängyt, hyvä aamiainen ja miellyttävä henkilökunta.

Plussat: Staff were really friendly and helpful. Hotel is a good size. Big enough to have everything that you need but not so big that you feel insignificant.

Plussat: Beautiful facilities. Staff friendly and accommodating. Large room with balcony. Excellent and included breakfast buffet

Miinukset: Hotel's tour guide because didnt put the client first.

Plussat: Upea allasalue ja mahtava sijainti meren äärellä.

Miinukset: Henkilökunta tuntui kohtelevan asiakkaita vain rahasampoina. Palvelu ei tuntunut henkilökohtaiselta. Ravintoloiden ruoat olivat ylihinnoiteltuja laatuunsa nähden.

Plussat: The hotel boosts elegance and a beuaitful piece of art. There are palm trees and candles lit everywhere so it feels very romantic. The place is spotless and room service do a great job in ensuring the room is clean.

Miinukset: The facilities are pricey and they could have potentially included some of it for hotel members e.g steam room. Most people in Morocco speak English so I was surprised that most of the staff at the hotel could not speak English. Our stay was dampened at check-out when the service was appalling. The lady was not friendly at all and quite frankly looked like she could not be bothered. She tried to double charge us TWICE and there was a guy in her ear who looked like he was trying to get her to add stuff onto our bill. We paid city tax when we arrived and she tried to get us to pay for it again and immediately after us paying our bill she tried to get us to pay for one item again and when I called her up on it she said 'that's fine' not even an apology! She looked very inexperienced and as if she had no idea what she was doing - she could have taken our bill from the 5000MAD deposit we paid (we paid this deposit out of choice thinking the bill will be taken from this) but instead she took a new payment. I'd expect better standards at a 5 star hotel

Plussat: Nice hotel in Agadir location. Wealthy and diverse breakfast. The room was very clean and well equipped. Beautiful swimming pool and private beach place with sunset kit for free. The personal was very kind and helpful, especially in days we felt very sick. The beach was clean and sandy.

Miinukset: The place was special for foggy weather - till 12pm we had fog and no sun. The temperature was very different during day and night. Because of the weather - the hotel smell little stuffy and some of the decoration seems to be quite sticky. they had three restaurants with very high prices according the Morocco standards. Far away from the city center.

Plussat: The reception area is amazing! Azadeen who works in the buffet restaurant is an asset to the hotel! He always looked after us!

Miinukset: Could get a better understanding of the hotel like someone who shows you were everything is clearly and not just point as it’s big. Also excursions are a rip off at this hotel! The bathroom wasn’t clean at all! That’s not the staffs fault but there’s mould and the toilet has marks! not what I expect of a 5 start hotel!

Plussat: Breakfast was perfect, so much, difficult to make a choice!

Miinukset: check-in takes to much time!

Plussat: Perfect welcome drink (Moroccan tea) fresh prepared in the lobby I liked lobby and pool vibes Clean rooms Staff was helpful specially reception staff

Miinukset: Nothing

Plussat: I was ill for the 2 days we were here from eating something here and a guy called Rashid took my husband to a pharmacy and brought him back. He refused to take a tip afterwards and this is the first time we have ever experienced this in Morocco. He was genuinely helpful! The manager in the fish restaurant is also quite accommodating and helpful. The lounging area by the pool is nice although I never saw anyone in it and the beach is a 2 minute walk down from the hotel.

Miinukset: We had a double booking and it took almost 90 mins to get the reservation manager to confirm to a booking.com customer service agent that they would cancel the second shorter booking made by mistake and not charge for it. Up until then, we were given the run around, told this would happen although emails were being sent to say they would charge for both bookings and during this entire time I had a booking.com service rep on live chat on my phone telling me nobody would answer the phone and she just needed confirmation from these guys. I asked them for a simple phone number so they can answer and I got passive aggressive responses, I got ignored, I got the room key physically shoved into my hand by an employee named Wafa when I said I'd wait to sort it out before checking in (she said leave it for now and deal with it "later" which never really happens) and people answered the phone and hung up on the service rep from booking.com who was getting really frustrated as she'd been trying for over an hour just to talk to someone in reservation. She gave up and sent another email. Everyone from the desk disappeared at this point and we were stood there like lemons. I asked a passing staff member to see the general manager and was told he was 'out' and when my husband got angry they decided to act. They finally agreed to reply to an email they couldn't earlier find and copy me into it to confirm no extra charge for the second booking. What a palarva! They gave us a nice room. I have found this to be typical of Morocco that if you are not agreeable to what is being asked, even if it's not what you want, there is a lot of aggression that comes your way. Not a good experience and not what we expected from a 5* hotel. We came here to get away from all that we experienced in Marrakech and just have some relaxation time but instead we were greeted with this. No thanks.

Plussat: After getting a rather bad dose of food poisoning up the coast in Taghezout it was a welcome relief to stay in a nice hotel. The staff were very helpful. Lovely hotel with nice pool and beach setting.

Miinukset: Wifi was very poor. Noise in the bedroom corridor late at night.

Plussat: Only the location

Miinukset: Very disheveled looking rooms carpeting towels , incredibly poor staff .. none had a clue what they were doing except the chefs / cooks recommends further training for all staff hopeless currently

Plussat: The breakfast was very delicious in addition of the natural orange juice which was excellent. The swimming pool and beach space were very nice and the hotel staff was closely carting.

Miinukset: The payment has not been proceed via booking which put us in a very bad situation given that we did not have sufficient money, and no solution was provided. When it comes to the room the bathroom was old, the flush was working every other day, the hairdryer was broken, same thing for the door handle. Given that it's a 5 stars hôtel we were quite surprise to see that no coffee machine or kettle were available.

Plussat: The garden was so amazing the pool swimming also is to much good

Miinukset: The price of dinner buffet it was too expensive..

Plussat: The staff at the hotel were great, especially Younes and Rasheed

Miinukset: Construction work was troublesome

Plussat: Fantastic location! We were given a room upgrade! Beautiful pool area! Wonderful staff who went above and beyond to ensure our stay was amazing!!

Plussat: I was happy over all

Miinukset: Just be bit more nice to local people your own

Plussat: Hotel is excellent location. Stuff are really good I was happy with my stay

Miinukset: The day security was being bit silly not letting my local friend in twice but after talking to management it was sorted. I think they need to teach them respect their own people not just outsider . His a nice guy I’m sure It was all ok at the end bit of miss understanding

Plussat: The pool and surrounding area.

Miinukset: The staff were appalling, the check in took forever and they kept requesting a "voucher " I tried to explain many times that I booked via kayak mobile app so I don't have a "voucher " the reluctantly / eventually accepted the booking reference number. Their cyber long want won't and once again the front deck were very unhelpful when I was trying to do my airline online check in, this time the staff a front desk were down right rude. Then the bar staff didn't have a word of English and were again rude. Wifi service was practically none existent. The nicest people in this whole hotel was the engineer who arrived at our room to repair the wifi connection. Booked a room with side see view, ended up in a first floor corner room over looking the terrace, I suppose if if stretched out over the balcony using binoculars I might have caught a small glimpse of the sea. Having been staying up the road in the sofitel , I can confirm that the Royal Atlas is far from being a five star. More like a three star.

Plussat: The ocean view from my balcony The staff service

Miinukset: The room need remodeling The breakfast need more variety