Hotellit lähellä Agra Kheria

Plussat: We had originally gotten a room that was in front of the property. It was very noisy from the street. We switched to the back room overviewing the pool. That room was very quiet and much better. WE had dinner in the hotel which was excellent. Breakfast was good as well.

Miinukset: Don't get a room in the front. Get one in the back - pool view.

Plussat: Great breakfast and close to Taj Mahal

Miinukset: Rooms pretty simple

Miinukset: Needed facilities to keep the luggages off the floor

Plussat: Staff are super nice and always ready for help. Room is very clean.

Miinukset: Nothing

Plussat: The food was exceptional. The staff treated us like royalty. Great place to stay.

Miinukset: No respect of tranquility, doing very noisy works / drilling just front of rooms while customers supposed to enjoy their room.

Plussat: BREAKFAST HAD LOT OF CHOICES ,AND WAS TASTY,

Miinukset: Check out staff at the counter was not helpful, to get an OLA cab we had to go to Delhi Airport to catch a flight to Mumbai which we missed,We were senior citizen They wasted more then one hour and where not giving proper response Mr Nikil ans Abisekh.

Plussat: Polite staff. Helpful restaurant staff

Miinukset: Room temperature control. Food choices in buffet

Miinukset: Very cold, no heating at all (we had a very cold period) We had way better hotels in India for less price

Plussat: The place is very well-kept and clean. Staff are always attentive.

Miinukset: I didn't know when to tip

Plussat: Everything was fine

Miinukset: Non smoking room

Plussat: Lovely place where to stay...everything is perfect!!!!

Plussat: A hotel with history. Oasis of peace in the middle of hectic life.

Miinukset: Room not very comfortable. Wardrobe too small, bed not comfy. Correct but unsuitable for a 5-star hotel.

Plussat: lovely colonial building. lots of character. Staff very kind and friendly. Good value for money

Miinukset: the Wi-Fi was slightly temperamental

Plussat: Room and bathroom were large. Staff at reception were friendly. Pool area was nice (if you have noise-cancelling headphones). Location good for Taj Mahal.

Miinukset: Wifi was weak throughout, and only 50% of the codes required for each device worked, causing multiple visits to reception. Traffic noise throughout the site was annoying, although the noise level in the rooms was ok. Electrical system in rooms probably pre-dated Indian independence, and produced sparks and dimmed lights when I connected devices. No hairdryer caused consternation with fellow-traveller (the one with hair). Food in restaurant was bland, and choices limited. Bar was pokey and atmosphere non-existent, as was the staffing. Room price was excessive, given overall quality, but choices in Agra are limited.

Plussat: The staff were eager to please and very helpful.

Miinukset: Room and bathroom had a distinct musty smell. The hotel is a faded colonial property which has seen better days.

Plussat: The staff was lovely. The rooms are beautiful.

Plussat: Excellent service, the rooms are clean and beautifully furnished and the hotel has a lovely pool area to chill out in. Would recommend and stay again.

Plussat: The staff were so friendly and helpful.

Plussat: The kindness all around.

Plussat: Service is very very poor

Plussat: We were able to check in early is the only good thing about this hotel...

Miinukset: Most things...Very basic, not great value for money. No towels in bathroom, drab interiors, dark and felt unclean. WiFi is only available for 2 hours a day, it’s not close enough to walk to the Taj - which is the main reason we chose it. The staff are cold and rude, restaurant was expensive and mediocre. Didn’t want to spend a minute more than necessary in the hotel.

Plussat: Bed was comfy...staff was very freindly and swift in response for assistance.Overall a good stay.Hotel is highly recommended..

Plussat: Foot paths needed on the local roads. Not very safe to walk outside hotel complex.

Plussat: Spacious room, great taste of food, relax n calm atmosphere, very gentle n helpful staff.

Miinukset: Nothing falls in this category.

Miinukset: The building on first inspection from outside looks habitable but the closer you get the sooner you want to get away from there as quickly as possible. The hotel is in no way similar to what is advertised on the internet. It is supposedly a 3 star hotel but has the standards of a highway motel and is designed as such too. The place seemed like it was stuck in time and slowly falling apart. The sheets were stained, walls damp and had paint missing at random, toilets were filthy - we stayed for a night and I didn't use it given the state in which it was, a lingering stale stench at all times, and wi-fi that can be accessed only from the room but will not connect to, ever. Surprisingly, contrary to the other reviews on several sites, the food was edible and delicious; not what we were expecting given how other amenities were maintained - totally took us by surprise. We reserved through booking.com, and both dinner and breakfast were included. Not sure if it was the excitement of having customers at their restaurant or their usual treatment but we were served with fresh food for dinner that could have fed 10 people (we were a family of 5) and ended up having to waste half of it. The restaurant staff should have gauged the serving better which would have avoided having to throw the rest away. The breakfast was light but delicious as the dinner. Almost like they were compensating for poor infrastructure and facilities. The staff were extremely accomodating, friendly, helpful, and polite. Our luggage were delivered to us at both check-in and check-out which we found helpful. The hotel has potential, and with a proper renovation and staff upgrade/training could attract steady customers but it's currently not worth what we paid for (Rs. 4000 per night for a Double Deluxe Room). For the overall experience, I rate it a 2.5/10 for the food and staff, nothing else. Would personally never return.

Plussat: Location

Miinukset: Service slow

Miinukset: Washroom

Plussat: The room was Fine and the gardens were lovely.

Miinukset: Most (not all) of the staff were rude and unfriendly. The whole place could do with a deep clean. One of the staff barged into our room without asking while my wife was still in bed. The toiletries were minimal to say the least. ‘Grand’ is not the way I would describe this hotel. Some of the bedding was stained and the duvet was non too clean. We would not recommend this hotel to anyone.

Plussat: Location is convenient, room was big and bed was comfortable

Miinukset: Service could have better Toiletries need to better

Plussat: Close to the railway station.

Miinukset: Air condition stopped working at evening. I requested some sandwiches to go because of early checkout, but they didn't prepare them. No hot water in the morning.

Plussat: Loved everything. It is the best in Agra. It was cery clean when compared to other hotels

Miinukset: There is no warm water, I inform the hotel staff but no body comes to fix. And i got a broken toilet, and unclean sheets, see my attached photos.

Plussat: The staff were really friendly and the service was fantastic.

Miinukset: However the hotel is located near a main road so there was car noises the whole night. The rooms were good for the price, but they weren’t well maintained.

Plussat: staff not used to foreign clients but really really bent over backwards to please us!

Plussat: Location and food

Plussat: staff behaviour was excellent. hotel located in the heart of the city. room size was good...spacious. Buffet Breakfast was very good. Room tariff was very reasonable.

Miinukset: the ceiling of the room was not plastered well. looked like repairing was done with patch work. was not giving good feeling. Hand shower stand of toilet was broken. Bedsheets were not very clean.

Plussat: The only positive thing was the staff willing to help as much as they could and they readily offered extended checkout, but we checked out earlier because there’s was no power in the room.

Miinukset: Room was not as described and shown in pictures.. sheets were NOT clean with big visible dirty patches. There was bad smell and dampness in the room. There was no heating in room, a portable blower was provided on request. Windows had very thin glass facing a highway where big trucks kept honking all night. The power went off a couple of times during night and in the morning something went wrong with the room’s power supply, which was not fixed until we left. I will not recommend.

Plussat: Food was excellent.

Miinukset: They should improve on service ,manners ,better bedding better toiltries lot more.

Plussat: Good all good

Miinukset: Nice staff...and food is good

Miinukset: It was dirty and not in a good location. The street noise was unreal. Staff kept entering the room asking for tips for no reason and one refused to leave until we gave him money. We have been in India for 5 weeks and this is by far the worst hotel we have stayed in.

Plussat: Location. Staff behavior. Cleanliness.

Miinukset: Ac was not proper

Plussat: Great location, walking distance to station, bus station, shopping district, etc. Easy to find food, supermarket. A few steps away from station Staff was nice & helpful, they let us early check in. Room was big and clean, enough space for both of us & the luggage. Free wifi & breakfast...

Plussat: Excellent services

Miinukset: Value for money staff is eager to help you family rooms are big neat n tidy location is central food is good taxi are more cheaper than booking from outside