Agra hotellia

Plussat: Cleanliness Comfortable bed Attentiveness of staff Hot shower Cold fridge Restaurant had delicious food with good variety Iron and board available in the room Adequate size bathroom bench space Beautifully maintained gardens

Miinukset: Only minor issues: No freezer in fridge No upstairs balcony to sit out on overlooking the pool Pillows too soft

Plussat: Very well maintained. We hired the hotel car and guide for Taj Mahal tour ..dinesh was amazing. He got us through the crowds and red tape of tickets and since cars are not allowed close the driver took us to a sister property nearby where we transferred to a golf cart which took us all the way almost to the entrance. We were short on time and it was hot so this was very nice. He had our tickets for us and showed us things we didn’t see others getting to see..like the light on the stones. Also beware of the photo takers who want a lot of money and follow you around. Dinesh took our photos nicely. The only criticism was one of the hotel staff who was very attentive became bothersome. He kept coming to our room to see if we wanted anything and it became disturbing. He wanted to come in. We didn’t want anything and finally needed to ask him to leave us alone. A bit too eager and creepy after the third knock on the door.

Miinukset: Lunch buffet was very nice. Driver and guide danish very good

Plussat: Very nice grounds. Rooms very comfortable. Good value, given the quality. Able to use the shuttle from the Oberoi to visit the Taj.

Miinukset: The food was good but overpriced. Dinner cost almost as much as our room. Seemed like a lot of tour groups were using it.

Plussat: Trident Agra was beyond our expectation. They have outstanding service and made our stay pleasant and comfortable. Each and every one of the staff who interacted with us made sure that our stay was comfortable. Few people we want to mention are: The head chef, John from front office and not to forget GM of the facility.

Plussat: 1. Staffs are nice in hotel 2. Room quiet and clean 3. breakfast good and with a lot of choices 4. No tips need from hotel and staff 5. Good location to Agra fort and Taj Mahal.

Miinukset: Nothing.. All of the things in hotel is fine

Plussat: Quiet and near Taj

Miinukset: None

Plussat: Everything fantastic osam mind-blowing

Miinukset: It hotel shop keepers inside hotel shop shopkeeper v bad behaviour

Plussat: Location

Miinukset: Cleanliness, check in time is 2.00 PM and we reached at 2:15 PM still room was not ready, house keeping staff is not helpful. Packed breakfast was useless.

Plussat: Property is old and needs significant renovation. Lighting in rooms is poor. Location is good

Miinukset: People are local , bell desk, valet service , checkout experience poor.

Plussat: Staff, room

Miinukset: Bed is not up to the 5/7 star level. Not very comfortable. A piece of plastic found in juice. But staff was responsive to listen.

Plussat: Staff ,service , rooms were awsum, 3km walking track, swimming pool, inside club.... It was a amazing experience.

Plussat: Location is great, 3km from East Gate to Taj. Staff are very helpful, place is impeccably clean

Miinukset: Hugely overpriced food and drink and very thin walls. We happened to have terrible neighbours.

Plussat: There is a fun room for kids with plastic slides and toys but it was closed because a conference was taking place. No children were at the conference so not sure why we had a few slides placed outside in the cold. One of the slides collapsed on my 3 year olds hand. The food is overpriced for India standards so consider eating outside. Vendors all over the hotel but they don't bother you. Hotel is okay for families.

Plussat: local food was good .

Miinukset: the bathroom drain for shower area was making entire bathroom wet .

Plussat: Great restaurants, buffet breakfast and live music

Plussat: Excellent food and service

Plussat: Breakfast was a good buffet. Location was fine.

Miinukset: Can't really find anything I didn't like.

Plussat: It was an “ok” experience, but there was nothing I really liked. For the same price I stayed at ITC in Agra and it is a difference in class. I would go to ITC any day of the week.. it’s just a class above.

Miinukset: Looks much better in the pictures. It was just not good or great in any way. I would only give this 3-4 stars.

Plussat: The service was friendly and welcoming although a little over effusive and attentive in the restaurant. I think we had 4 different members of staff ask if everything was alright. The gym and pool are both nice facilities which we enjoyed. The poolside bar is a very attractive option and even more could be made of it.

Miinukset: Food was decent if not spectacular. Could offer a broader range of western options at breakfast e.g. bacon or sausages. The bar was comfy but lacks atmosphere. The location makes it feel like you are sitting in a corridor rather than treating it as an important facility and there are only two tables.

Plussat: Lovely attentive staff, especially Rikesh (think I have misspelt his name) in North 27 who brought us tasty Indian small plates for us to try whilst our food was being cooked

Miinukset: Occasionally tea and coffee being served at breakfast was cold.

Miinukset: No 24 hour coffee shop staff indifferent

Plussat: Breakfast, restaurant, pool, gym, building, the room itself.

Miinukset: Cleanliness of the bathroom.

Plussat: Ambience and location was good

Miinukset: Food was cold in the buffet and bathroom wasn’t well maintained. Coffee tasted awful. Some of the plates at dining were dirty.

Plussat: The staff were extremely pleasant. The evening buffet was excellent.

Plussat: The warm welcome I received at the Doubletree Hilton in Agra was wonderful. The room was spacious and bathroom very clean. I took the meal package (breakfast and dinner) and did not regret it. The breakfast buffet is a sprawling affair that caters to any taste or food culture you might adhere too. The Caffé Latte was very good and a great beginning of the day. At the end of a sightseeing day, I enjoyed some great (buffet-) dinners and here it was the Maitre d' who personally checked that everything was to my liking and Vijay who made me feel special by composing dishes with pani puri and other Indian delicacies. The front desk staff, including Muskan, was of great assistance and manager Deepak made sure that any need or question I might have was answered. He also arranged a fantastic car service for me from Agra to Pushkar. Driver Sunil was a smooth and discrete driver and told lots of interesting facts along the way making the 7-hour drive feel much shorter. Another nice feature was the live puppet performance in the garden off the dining room, which of offered to guests 6 days a week. A 9th generation puppeteer performs while his father accompanies with singing and drum rhythm. There is a pool with a view of the Taj Mahal. The 'pool view' rooms also have Taj Mahal views. The garden view King Suites allow a view from the top if there is a big fat Indian wedding on the lawn held.

Miinukset: There was nothing that I couldn't like about the Doubletree Hilton in Agra. Yes, it is a bit of a walk (30 minutes) to the Taj Mahal, but one can also take a Tuk-tuk - a few are always posted right outside the gate. The hotel seems to cater to business people, families and (upscale) tour groups and is located in a quiet area of Agra.

Plussat: Good location for sightseeing, good buffet breakfast

Miinukset: Bathroom floor was filthy, hotel electricity turned off suddenly multiple times, a fee was required for wifi (about $15 for 24hr), food & beverage were more expensive than 5-star hotels in Delhi, staff was polite but made no offer to improve my experience

Plussat: Exclusive hotel, best breakfast we had in India, friendly staff, strong wifi, very close to Taj Mahal

Miinukset: There were mosquitoes in our room

Plussat: Lovely clean hotel with excellent facilities

Miinukset: The lifts were terrible we couldn’t friends on a different floor and our card didn’t work all the time.

Plussat: Great value for money and great service. Considering the price definitely the best hotel I stayed at during my vacation in India. Great facilities especially the roof top pool with a view of Taj Mahal.

Miinukset: No taxi service. There are a few taxis outside but not very polite and way too pushy.

Plussat: The pool area was amazing. Breakfast had so many options and it all tasted amazing. Staff were attentive and the rooms were very big and clean. Loved everything about it just wished we stayed longer.

Miinukset: Nothjng

Plussat: Everything except cost...

Miinukset: Cost of the room

Plussat: location of hotel is very good, on the quieter part of the road leading to the TAj Mahal. the food is overpriced and service is rather slow in the main restaurant, but the food was good.

Plussat: Amazing hotel, big and clean rooms, great staff, very secure.

Miinukset: Nothing

Miinukset: I went for dinner, i found the varity for vegetarians was less and a simple thing like patotes was not available either in the coffee shop and your indian restaurant,

Plussat: The hotel is beautiful inside and out. Was way above my expectations!

Miinukset: I wish the aircon worked better.

Plussat: we liked the service, food and location. I chose this hotel for it's location.

Miinukset: most hotels now provide facilities for tipping. Eg. a TIP box. which is shared to all staff in the hotel. This is a better system and provides back room staff such as chefs with a share. It is impossible to tip all helpful staff individually.

Plussat: BREAKFAST HAD LOT OF CHOICES ,AND WAS TASTY,

Miinukset: Check out staff at the counter was not helpful, to get an OLA cab we had to go to Delhi Airport to catch a flight to Mumbai which we missed,We were senior citizen They wasted more then one hour and where not giving proper response Mr Nikil ans Abisekh.

Plussat: A nice looking hotel with a good pool and breakfast buffet. Clean rooms and all staff provide good service. Only a tuk tuk ride from the Taj Mahal and Agra Fort, I recommend both early AM.

Miinukset: The food was too expensive so I would recommend leaving in the evening to eat. No on-site shop for getting water etc.

Plussat: Good location, nice infrastructure, good food

Miinukset: There is no proper distinguish between pure vegetarian and non vegetarian dishes for buffet breakfast. They should use the space properly

Plussat: friendly, good breakfast

Miinukset: loud parties so that you couldn't stay at the pool from 4.30 p.m. on tea in teabags for 2,-- Euro!

Plussat: Staff was tireless to solve any problema that came up to use. Excelent. Sandhia particularly tried to attend to all our needs efficiently and always with a smile. Thank them all

Plussat: A comfortable stay.

Plussat: facilities are overall good, staffs are helpful. Good breakfast.

Miinukset: since it's located directly next to street, noisy in night. BTW, milk tea are not as good as other indian place . hope can provide chai as usuall.

Plussat: Very elegany, nice dinner

Miinukset: Staff never make the wake up call

Plussat: One of the best hotels we’ve stayed at in India. Friendly staff, cozy room with the view of Taj in the distance. Delicious buffet breakfast. The rooftop pool looked lovely, too bad we only stayed one night and didn’t have a chance to use it.

Miinukset: Taj is not too far from hotel, but it’s not a pleasant walk through the poor neighborhood of central Agra. Book a rickshaw or cab to the eastern gate, cheap and fast.

Plussat: The property was clean and the staff extremely friendly and helpful. The breakfast was delicious, both the Western and Indian cuisine. On top of that, housekeeping did a great job in decorating the room as a surprise for my birthday. Finally, we got a free upgrade to a room with Taj View. Too bad that we couldn’t see it due to the bad air quality, but a nice gesture nevertheless.

Plussat: Value for money and stuff behaviour is very good

Plussat: Nothing. It is surely not a five star property as they claim. Service standards are not up to the mark.

Miinukset: Feels more like a hostel than a hotel because of their rules. The sauna room closes at 11AM in the morning! So if you want sauna, get up early, go and have breakfast and then use the sauna. Quite a hostel, isn’t it? The service staff at the reception is ill trained. Meals served in their buffet are average.

Plussat: Excellent hotel and wonderful pool overall a value of money

Plussat: view from the room

Miinukset: Food cost

Miinukset: The bathroom was not comfortable as the height of the Tub was high and uncomfortable the granite on the Tub was broken it was a hazard. The bath Tap was loose.

Plussat: Good buffet breakfast.

Miinukset: The toilet did not have a shower .only bath tub facility .Not Good for senior citizens to climb into the tub.

Plussat: Delightful staff, everyone friendly and a wonderful welcome. The gardens are great and the hotel has lots of colonial charm and character. Bed was very comfortable. Lounge bar was a great spot for a G&T. Excellent location for exploring the Taj Mahal, only 10 minutes away.

Miinukset: Very chemically smell in the room and sewage smell in bathroom. food is well overpriced for what it is. Restaurant clinically bright. Pool ice cold. It just feels like a tired hotel in need of a spruce up. Also, no playing cards for guests! Food not covered in breakfast area and lots of flies around.

Plussat: Extremely friendly staff and the hotel itself

Miinukset: mosquitoes in the garden

Plussat: I wanted to like this place more than I did, it is an elegant place with amazing old world charm, our room opened onto a beautiful poolside on one side and a garden with seats and fountains on the other. The staff were always there to help in a courteous and professional manner

Miinukset: But. The room was airless and musty. The breakfast mediocre at best since there is no fresh coffee available and the wifi only works in the common areas. These things detracted from our enjoyment significantly given that we paid a lot ( food is expensive and so-so too)

Plussat: The property in gorgeous. The facilities are amazing. We enjoyed some great massages at the spa. The swimming pool was amazing, especially in the blazing heat. Lovely cultural programme in the evening by the pool. I even got a complementary henna tattoo. The restaurant was amazing. Delicious food. All staff were lovely, very friendly and polite. We felt very welcomed and well-looked after. The room was spacious and the interior was truly beautiful, large and beautiful bathroom.

Miinukset: We loved everything!

Plussat: Staff were exceptional & really made a fuss of us as it was our wedding anniversary- even had rose petals in the bath. Had a great free henna tattoo from the lovely Sabiya & there was a free hilarious puppet show. Breakfast was fantastic. Although on the main rd, it felt really chilled & it was very quiet once in the room. Highly recommend!

Miinukset: Only stayed one night!

Plussat: Decoration of the rooms

Miinukset: No outside place for diner

Miinukset: They charged me more than what booking site suggest?They don't have answer for it.

Plussat: Breakfast is okay.

Miinukset: Facility for drivers no support from staff

Plussat: Room n it's facilities

Miinukset: Break fast

Plussat: The cleanliness and behavior of staffs

Miinukset: It was a wonderful stay . The staff were very helpful and well behaved, 24 hrs service is given to guests. Even the breakfast was upto mark.

Plussat: - Staff were very accommodating and had great hospitality - The room was absolutely amazing. Clean, tidy, large and beautiful. - Good location. Easy to find. Not far from main attractions. Hotel was private and secured with gates and security staff. - Room service was great

Miinukset: Our bedroom window was a view of a building being renovated. Men/women working from 6am making lots of noise. I know this can't be helped but the Taj.

Plussat: Service is very very poor

Plussat: Foot paths needed on the local roads. Not very safe to walk outside hotel complex.

Plussat: Nice breakfast! Kids liked the magic show and the puppet show! Helpful staff! Small but well maintained swimming pool...

Plussat: Great hotel with good location to the Taj Mahal. Hotel service was perfect and the guy with nice mustache who was opening main door, he is realy cool and friendly! Room clean, restaurant had a good food.

Plussat: The kindness all around.

Plussat: We were able to check in early is the only good thing about this hotel...

Miinukset: Most things...Very basic, not great value for money. No towels in bathroom, drab interiors, dark and felt unclean. WiFi is only available for 2 hours a day, it’s not close enough to walk to the Taj - which is the main reason we chose it. The staff are cold and rude, restaurant was expensive and mediocre. Didn’t want to spend a minute more than necessary in the hotel.

Plussat: ambience & food was great

Miinukset: room service

Plussat: Bed was comfy...staff was very freindly and swift in response for assistance.Overall a good stay.Hotel is highly recommended..

Plussat: Location, cleanliness,and the travel desk Manger Mr Padam, really appreciable. He did my ticket for night visit of Tajmajal simply by e maill request without taking any advance.Great service

Miinukset: No adverse comments

Plussat: The room, the emplacement, the pool, the view, the breakfast (a lot!), the reception staff

Miinukset: Reception staff is perfect, but the other will take your bag even if you don t want and then wait for a tip.(the guy stayed like 1min in the room showing the bags and so on until he finally left. ..). Waiters around the pool lso ask A LOT if you want a drink or eat, which seems normal the first time but the 5th in an afternoon it s a bit insisting. If you take a room ask not to be ground level. It s like in the basement, we asked and they changed our rool with no problem.

Plussat: Walking distance to the Taj, very quiet as it is located in the restricted zone

Miinukset: Small and old bathroom, dusty in the room. The rooms and the pool / restaurant look much nicer in the pictures than they are in real life. There is no view of the Taj from the restaurant. You need to climb a ladder for that but you will not be served there. At night we heard loudly some machines.

Plussat: The breakfast is good with decent selection of choice and the location is very strategic as it is within walking distance to Taj Mahal. Overall, fantastic hotel.

Miinukset: Nothing not to like.

Plussat: Great value-for-money accommodation. Our favourites were the rooftop restaurant and yummy breakfast, both which were delicious and well-priced. Staff were attentive, friendly, happy to engage, and overall, went the extra mile to ensure our comfort. Rooms were clean and well-lit. Staff quickly and happily offered us another room when the original didn't suit (it was very dark) and we were very happy with the alternative room provided. Excellent proximity (10 minute walk) to the Taj Mahal and to local restaurants.

Miinukset: The air conditioning was a little patchy, especially at night, and because we come from a cold climate this did affect our sleep. Maintenance to the air-conditioning made no difference, so we gather this was just how the building's air-conditioning functions. The pool needed attention (the water was green) which meant that we didn't use the pool in the way we would have liked. The only thing I found really frustrating was, after being literally badgered by staff our entire stay - offering us assistance we clearly didn't need (ie. carry our small bags - presumably to receive tips) - upon checkout, three staff members sat in reception while I struggled out and down the staircase with my heavy suitcase, without ANY offer of assistance or even acknowledgement. It was literally like I was invisible! This was despite the fact that we had informed the hotel upon booking that I had a severe spinal injury, and was clearly wearing a back brace at the time. It seemed that as we had already paid the bill, from the hotel staff's perspective, the transaction was finished! I hesitate to write this here, as we really did enjoy our stay. But I think on this occasion the staff members concerned really dropped the ball. We wondered whether assistance was not forthcoming because staff members felt it was the 'porter's job' (ie. 'not my job!'), but to us this is just not ok. If a guest needs assistance, you help them, regardless of your designated position. Finishing off this way was unfortunate, as it left a negative impression on what had otherwise been an extremely enjoyable stay. However, from our interactions with hotel staff they clearly care about their guests, so we are confident our feedback will be taken on board.

Plussat: Hot shower, decent view of Taj Mahal from rooftop. Breakfast, fast WiFi!

Miinukset: Bath Towels a little worn.

Plussat: Nice place Friendly , clean Good restaurant You can go to Taj Mahal by walking