Alexandria hotellit Eisenhower East

Plussat: Everything is good and beautiful

Miinukset: No

Plussat: Nothing like on web sites neveragain

Miinukset: The lobby

Plussat: very upscale.

Plussat: Location. Cleanliness and safety of the area. Good Starbucks coffee in the room. Fifteen minute nice walk from the Amtrak train station, passing Starbucks and Dunkin along the way. Stopped at the George Washington Masonic National Monument across from the train station, which is tall enough to set your bearings when driving or walking in the area. Lots of restaurants and shops within walking distance, we recommend Whiskey and Oyster, and in the opposite direction the Sumo Japanese restaurant for decent sushi.

Miinukset: Covid complications. No gym, no food & beverage, no maid service. You be the judge on how much responsibility you place on the property for this. We were not told ahead of time about these limitations, maybe it was reflected in the price of the room but again nothing was said. The correct way to handle such a situation is to inform the public at time of booking that the hotel is being run with a skeleton crew, and that the price for the room is discounted to reflect this. One male receptionist was useless and a source of misinformation. A female evening receptionist was wonderful and went above and beyond. The toilet ran every few minutes and made too much noise. The pillows caused allergic reactions to both my partner and me and this was very unusual for her, I have never seen her react like that before. We were told they had foam pillows but the "FealtherLite.com" tag clearly revealed the pillows were still feather and down, if not as antigenic as the pure feather pillows also being supplied. The staff including housekeeping is misinformed about what they are using for pillows. I am not a wimp, but I have a serious feather allergy that triggers asthma, which is also a risk factor for succumbing to Covid. I am not confused about my own due diligence and the responsibility of the property. I have been to all seven continents and all fifty states so this ain't my first rodeo. They told me not to park my car out front but I left it there all night and no one hassled me. My "Poor Man's Ferarri" classed up the joint, and most hotels welcome the display.

Plussat: The property appeared to be clean. The price for two nights was reasonable.

Miinukset: The staff wasn’t that friendly upon checking in or checking out. No one ever asked how our room was upon checking in or how we enjoyed everything upon checking out. The bed was definitely not comfortable. I have stayed at the Westin in the past and I don’t remember the beds being so firm. I couldn’t get a good nights rest. In addition the toilet key running every few minutes in our room also making it hard to sleep along with the refrigerator making this high pitch noise like a cricket almost.

Plussat: Location was excellent.

Miinukset: Room temperature would not go below 72. Was hot at night, and it was November!

Plussat: Nice and clean

Miinukset: No

Plussat: EASY CHECK IN, VALET SERVICE GREAT, CLEAN, CLEAN HOTEL AND FRIENDLY STAFF

Miinukset: I LOVED THE HOTEL AND THE STAFF... EXCELLENT EXPERIENCE !!!

Plussat: A beautiful property

Miinukset: Although there were signs mandating the wearing of face masks the staff, nor some residents, wore masks. If Coronavirus was in your hotel it is very likely someone picked it up.

Plussat: I have stay here plenty of times and as usual it was great

Miinukset: When I went to check out there was no one at the counter or desk to assist me and I have questions but it was over 5 minutes that I waited. So I just left my room key and exited the building.

Plussat: The location

Miinukset: A dog peed in front of me in lobby

Plussat: The staff was very friendly and eager to help. The room was very clean and the bed really comfortable. Flatscreen HD TV was great. Enjoyed two movies during our stay. Hotel was only three blocks from the King Street metro for travel into DC.

Miinukset: Charge for a bottle of water in room was $4.95 and I was afraid to brew a pot of coffee for fear of a charge. Had breakfast in the restaurant one morning for two people it was $54 with tip. Staff was very friendly though.

Plussat: We thought the hotel bus was very handy. Reservations were made for us at a very nice restaurant. We were taken there and picked up after our dinner.

Miinukset: No complaints.

Plussat: Comfortable and clean. Quiet, close to mass transit. Good staff

Miinukset: Shuttle was slow and did not show when they said they would. Example: I will be there in 15 minutes but took 25 minutes.

Plussat: Staff was helpful and courteous. Paid a bit more than I may have wanted to but the room was very clean, the beds were comfortable and the shower was luxureous.

Plussat: The hotel by itself is really nice .

Miinukset: For us - who were there for a very short city trip ,the location could have been better yet it was not a big problem either.

Plussat: Convenient location, friendly staff, nice room size, large LCD

Miinukset: nothing

Plussat: All was amazing for an outstanding price! The bed & linens, bathroom, decor, and silence was luxurious. Their motto throughout the room was to "Renew" your soul. They definately succeeded in their goal. I'd recommend them, even at full price, to anyone. Thank you, The Westin Alexandria, I will return!

Miinukset: Although this hotel deserves nothing but praise, the only thing I could comment about was it seemed you had to pay for internet service in your room, which most hotels I've visited offer the service free of charge.

Plussat: price

Miinukset: cost of liquor in fridge.

Plussat: Convenient to reach and quick service. Staff with good mood, and helpful.

Miinukset: Could not find a swimmingpool.

Plussat: The helpfulness of the staff and accomodation of everyone. The rooms were very nice.

Miinukset: It was a little harder to find than they told me.