Amarillo hotellia

Plussat: Stayed for a week...cleaned rooms daily, great food, great drinks. Played games in lobby and staff made us feel at home.

Miinukset: No

Plussat: The Staff, especially Jason, were friendly. The breakfast was very good.

Miinukset: We didn't really like the bathroom. It seemed outdated.

Plussat: Nice food options for meals.

Miinukset: need designated NO PET rooms for those with allergies. Our room had signs of pet hair. Also need shower heads with options for more water pressure.

Plussat: Everything was excellent! We love the complimentary drinks and light dinner in the evening, and breakfast in the morning. Love the hot tub too!

Miinukset: Nothing

Miinukset: Dirty bed linens. Hair all over the room. Night time staff was not helpful.

Plussat: easy to get to

Miinukset: no

Plussat: Everything was excellent. The staff was great. We always stay at a Drury Inn if there is one where we are going.

Plussat: They had a little of everything. It was hot or cold depending on what you ate.

Miinukset: We will ask for a different type of room where there isn’t a long, narrow hall to get to the bed.

Plussat: Clean. Free Happy Hour. Free soda and popcorn. Free breakfast. The staff is over the top friendly.

Miinukset: Best place we have stayed in Amarillo.

Plussat: Clean room! Very nice professional staff.

Miinukset: Room was VERY LOUD ! Faced the major highway. No fabric curtains to dampen sounds. Difficult to sleep.

Plussat: The hotel room was very nice, the staff was great. Everything about our stay was exceptional. Would highly recommend the Drury Hotel in Amarillo, TX to anyone looking for exceptional hotel.

Miinukset: Nothing

Plussat: This is a great property with an excellent location, friendly staff, and exceptional amenities.

Plussat: it was awesome to have a large fridge, cook top, regular coffee maker. very nice room overall.

Plussat: I like that they take pets. Location is great for us to overnight on our way to Colorado. Hotel was spotless and the Check-in was quick and reservations staff was efficient and kind.

Plussat: It was clean and very comfortable! We liked everything!!

Miinukset: Nothing

Plussat: Clean

Miinukset: no

Plussat: We have stayed here six times now and they never miss a beat. We love that it’s pet friendly for a reasonable fee. It’s always clean and comfortable and the easy location has so many restaurant choices and is right on our route. We’ll be back and always recommend it to friends.

Miinukset: Nothing

Plussat: A WONDERFUL staff, kindness, quiet and near to restaurants!

Miinukset: Absolutely NOT

Plussat: The room was very nice, would have been better with a Kingsize bed.

Plussat: The space and amenities. Only stayed one night, but having that available was nice. It was also quiet, well insulated.

Miinukset: A continental breakfast would have been nice but but I know that is not the target customer you have, or believe so.

Plussat: Good value

Miinukset: Thin walls. No food/breakfast

Plussat: Comfortable beds

Miinukset: Only 1 room with roll in shower and 1 queen bed. I would like to see more with 2 queen beds. More convenient for the caregiver

Plussat: Restaurant locations so close

Miinukset: Right next to I-40

Plussat: Staff was very nice

Miinukset: Brezkfast not included

Miinukset: I’m not saying this is the hotel’s fault per se, but I had to make four trips up and down from the third floor because there were no luggage carts available. Very inconvenient!

Miinukset: Very close to I 40. Could hear truckers air braking.

Plussat: Such a comfy bed, great fan on the AC unit, and as always great Hampton inn pillows

Plussat: The hotel looks to be updated recently and everything was wonderful. The room was larger than expected and we really liked having a sofa in the room. The breakfast was very good.

Plussat: Pretty standard for a higher end hotel chain...good sized rooms, nice bathrooms, clean. The staff were really great, there was a lady (I assume a guest) being really rude and entitled when I was checking in and even yelled at them but they all (3) stayed really professional and were never rude back to her or anything...can’t say I would’ve stayed as composed if it had been me.

Plussat: The room was comfortable and very clean. It is next door to the Big Texan Steak Ranch.

Miinukset: It was perfect.

Miinukset: Room 634 heat is okay. The fan runs no matter what, which kept me from a sound sleep. Otherwise, the hotel is great.

Plussat: The room design and comfort. The amazing bed comfort.

Miinukset: The pool was very dirty and cloudy. The bar area was unbearably loud. The bar seating and adjacent bar seating was on concrete-like flooring with no carpet to absorb sound. The lighting was harsh, flourescent -type recessed lighting for bar overflow

Plussat: Very nice location

Miinukset: The hotel pool and spa was closed and that’s one of the reasons we chose this location.

Plussat: The bed was very comfortable

Miinukset: Nothing

Plussat: The staff was so helpful and just the cleanliness of the room was great.

Plussat: Great location - downtown

Miinukset: Parking

Plussat: Cleanliness & roominess. Very nice hot breakfast.

Miinukset: The pool was out of service.

Plussat: Immaculate, clean, comfortable room! Big, bright, beautiful entry/lobby. Amazing made-to-order breakfast. Nice area, and was easy to navigate.

Miinukset: Paid parking across a (quiet) street. However, it was a very nice garage with plenty of available spots.

Plussat: Beautiful hotel. Great breakfast. Beds were super comfortable. Rooms were very spacious and perfect for our family of 5. Pool was lovely. Breakfast staff were super friendly and nice. The elevators were fast, big plus for our family.

Miinukset: The front desk staff were not friendly at check in. Any questions we asked about the hotel it seemed to be a bother to them. We stayed on the third floor and our ice machine was out of ice. Husband visited every floor and all the machines were out of ice.

Miinukset: Having a room for us with the confirmation I received from booking. Management was not helpful at all. We have stayed several times before with no problems very disappointed.

Miinukset: The coffee tasted very old and not good at all

Plussat: Loved the modern, sleek, clean feel and especially the towering fountain in the lobby. I would love to have something on a smaller scale in my home and office if you're willing to share the contractor/vendor. My room was fantastic and large, and I loved the beverage bar and the beautiful, modern walk-in shower. Breakfast and the happy hour and bar staff were phenomenal.

Miinukset: There was an issue with another guest during the very busy happy hour on Sunday night - he thought that since he was a particular level of member, that he was more important than the rest of us & shouldn't have to get up and come to the busy bar & wait with the rest of us in line where only two bartenders were surrounded by us all and swamped trying to keep up. He made a HUGE scene berating one of the bartenders terribly and very rudely and she (Stephanie) handled it like a pro. He flaunted his status and said he was going to leave her and the hotel a terrible review just because he had to get up to get a drink during a COMPLIMENTARY happy hour reception for ALL OF US no matter our "status". This bartender did nothing wrong and was at least sent home if not fired I believe over it by the manager who was supposedly off that day. That punished all the rest of us leaving the other poor bartender alone and even more swamped. The kitchen was short handed too and it was a fiasco and very poor management decision in my opinion to compound a problem over someone being completely unreasonable. I heard the whole thing, and he was completely in the wrong and even admitted as much later, but it was too late and the damage was done by then and affected all of us. So now instead of one bad review from one obviously unreasonable lunatic, the manager probably is getting several poor reviews/complaints like this one. The other bartender was a professional, too, and handled the entire situation best as she could. Kudos to the two bartenders, and I pray Stephanie didn't get fired or quit over it as I look forward to receiving great service soon from both of them when I return again in the next few weeks. I believe that a good leader/manager should listen to customers, but should also support employees in circumstances like this. The asst manager on duty completely handled it well & appeased the unreasonable customer.

Plussat: Breakfast was good

Miinukset: Beds were very stiff and old

Plussat: Very unique. Thought restaurant was great

Miinukset: No

Plussat: Great breakfast. Clean and new.

Miinukset: There are 2 Holiday Inns very close to each other. The express has the address very visable but sits away from everything. Wasnt a problem but something to be aware of

Plussat: Very clean & modern. Even had a tv screen in the bathroom. Great breakfast selection. Even though breakfast area was full staff kept everything stocked.

Plussat: Breakfast was great.

Plussat: It was very clean, staff was very nice and accommodating.

Miinukset: No

Plussat: Brand new, no remodels!

Plussat: Cleanliness

Miinukset: Price

Plussat: Very upscale room. Clean and felt safe and comfortable. Lots of nice amenities in the room.large with Lots of places to set your things. Only thing I saw that was bad was a yellow stain at end of white comforter.

Miinukset: Cold shower.

Plussat: Cleanest hotel that I have used

Miinukset: Nothing

Plussat: The great staff and the cleaniness.

Miinukset: Not at all love everything.

Plussat: The rooms are large and very clean. The shower is roomy and warm, and the toiletries are Nutregena. The staff was helpful and friendly.

Miinukset: We stayed during the holidays. The breakfast was a madhouse, with way too many people for that small space. There was not enough seating, and they were running out of food, without enough staff. Probably great during normal times, looked like great optio

Plussat: Very clean.

Plussat: This was one of the best rooms I have ever stayed in. Lots of room and extra things. The breakfast was great and show was great.

Miinukset: Just a little more room at the serving area for breakfast.

Plussat: Beds are exceptionally comfortable.

Plussat: Everything

Miinukset: Nothing

Plussat: It comfortably slept all our family in one room. The breakfast had something for everyone.

Miinukset: The pool towels could stand to be a bit bigger.

Plussat: Everything

Miinukset: Nothing

Plussat: Clean

Miinukset: Property was good

Plussat: Upscale and clean. Very affordable for what you get

Miinukset: Countertop was cracked and I was worried they would blame me for it so i called right away. The door stuck open unless forced closed only minor details

Plussat: The hotel itself is great. Recommend it to anyone to stay there. Convenient and clean.

Miinukset: Recommend booking directly with the hotel. The search sites offer rooms that aren’t actually available. We paid for something the hotel doesn’t offer.

Plussat: Homely feeling, Cleanliness, behavior of the manager.

Plussat: We need more options like this for families! It was perfect in every way!

Plussat: Enjoy everything. Staff was friendly and always a smile. Room was very clean and fresh. We enjoyed the pool. Breakfast was good and hot. We came to Amarillo see a family member in the hospital. When we come visit again we will stay here again.

Plussat: Location

Miinukset: Room was too hot and I was unable to lower temperature.

Plussat: Breakfast room was constantly monitored and good selection of foods. I also thought the spa and pool are one of the best I have ever been to.

Miinukset: It would help to have additional desk clerks during rush hours. There was a wait to check in.

Plussat: Staff friendly and helpful Big rooms, very comfortable beds Bathtub/shower nifty combo Spotless convenient location huge breakfast area Dog friendly, lots of walkways for pets

Miinukset: breakfast was the standard fare. Pets $20/nt

Plussat: Very good value for the dollar. It’s not a 5 star hotel but the staff was very nice, the room was clean, and breakfast was decent. It definitely met my expectations for the dollar in every way.

Miinukset: Walking in dog urine in the entry hallway, and foyer. Only one king to available and it was on the noisey first floor.No hot food available at 8:00 am. Poor control of heat level in room. It was far too hot and controls for heat prevented lower settings.

Plussat: Excellent breakfast foods. Quiet location. Comfortable beds/chairs.

Miinukset: Breakfast staff overwhelmed, food selections run out. Dim room lighting, burnt out bulb.

Plussat: Everyone was always working and friendly. The hotel was very clean.

Miinukset: There was no microwave in the breakfast area.

Plussat: Good breakfast options. Checkin and Checkout very easy.

Miinukset: Did need to run the fan to mask highway noise. I am a light sleeper though.

Plussat: The pool and hot tub area was immaculate and spacious! Huge hot tub!

Miinukset: The bathtub had a repaired crack and a crack in a wall. Par for the course for the settling of buildings in the panhandle of Texas.

Plussat: Very nice hotel, easy access, variety breakfast, fluffy down pillows, clean indoor pool & XL hot tub open 6a-10p, parking lot is private and only 1 entrance fenced on 3 sides, super clean tub, room smelled lovely upon entrance like home.

Miinukset: Both beds were very comfortable, 5 days and a call to the hotel and bank LATER my $50 is still on hold, and no one is taking responsibility for it being in "limbo"

Plussat: Location-excellent. Rooms excellent, Parking-good, staff-excellent, will stay here again.

Miinukset: Breakfast was poor in my opinion. The gravy was cool and had NO biscuits, no scrambled eggs, no meat and we were there at 8.30AM. Advertised lobby cookies 24 hrs a day--none to be had, checked the next day- no cookies- need to stop advertising as such. Other than breakfast the experience was excellent,

Plussat: Very clean, pet friendly, friendly staff

Miinukset: A little noisy being right next to the interstate

Plussat: Great hotel for the price.

Plussat: Need, great location, nice size rooms and nice breakfast.

Miinukset: Was unaware of the pet fee, first La Quinta that we have stayed in that charges a pet fee!

Plussat: Really liked the decor and layout at this La Quinta hotel. The lady behind the counter was amazing. Very helpful indeed. The next morning Our car was iced in with at least a half inch of ice sheet. The lady at the front desk gave us her ice scraper to help uncover the car. She really was very sweet. The decor was really lovely. In fact the decor at all the Wyndham La Quintas I have visited have been excellent. Very modern. Very functional. Pure simplicity and beauty. We were traveling with our two cats and they loved the room as well.

Plussat: Clean, friendly staff

Miinukset: They need to put sand in the ashtray out front so hot ashes don’t fly all over the place. It’s always windy there

Miinukset: Bath tub shower floor extremely slippery

Plussat: Very nice accommodations. Facility is nicely decorated and updated. The hot breakfast was great. Staff was most pleasant and accommodating

Miinukset: Nothing.

Plussat: Breakfast is great! It’s easy and has selections for the kiddos.

Miinukset: Room design is funky but it doesn’t detract from the overall experience.

Plussat: It was clean and bright. Everything was perfect

Plussat: this hotel was beautiful! One of the nicer Laquintas we’ve started at. The staff was SO kind. They accommodated is in every way possible.

Plussat: Clean rooms decent breakfast.

Miinukset: Pet fee at a La Quinta now!

Plussat: The hotel is super clean, very well decorated and comfortable. Breakfast is really good and the location is right on the interstate.

Miinukset: Nothing to do with the hotel. Many guests did not pick up after their dogs. There are two grassy areas with bags and trash cans it's not hard. As one that travels with my dog it's infuriating because it gives us a bad rap.

Plussat: Very clean up-to-date and very friendly staff

Miinukset: No

Plussat: New, modern and clean.

Plussat: It's clean, new, has a good breakfast, it was quiet and the staff was friendly. We loved the complimentary suckers at the front desk. Bed was very comfortable.

Miinukset: There was a problem with the shower. First it took quite a while to get hot water and second there was water all in the floor after taking a shower. Not sure if it's a seal problem or the door opening into the bathroom. Other than that everything was perfect.

Plussat: Superior hotel.

Miinukset: I did not like the bathroom door. It was barn style with frosted glass. The light from within bathroom shown into sleeping area and disturbed people sleeping. Bad design on that part. The rest was great design.

Plussat: CLEANLINESS

Miinukset: Some road noise in rooms facing the highway.

Plussat: I loved the housekeeper that cleaned our room!! She ran after us to give us our cell phone. We had accidentally left it in the room and we we traveling many miles that day. We would have wasted a lot of time having to drive back,

Plussat: The hotel employee worked the front desk when we checked in. She is the best multi-talker we have ever seen! I had a problem with my reservation and she cleared it up pronto. Give that employee a raise!!

Plussat: The staff was very friendly and the room was perfect. Had a hard time sleeping because the alarm clock, that was battery powered, made a buzzing sound all night.

Miinukset: The alarm clock, that wasn't plugged in, made a buzzing sound all night. We had to cover it with pillows. The alarm had batteries that needed a screw driver to remove it. The buzzing is annoying and they should invest in alarm clocks that are different.

Plussat: Love the modern look. Convenient to road. Adequate breakfast. Hotel service was spot.on

Plussat: location

Miinukset: Bad Room design with bathroom glass door which is directly across from both beds. Going to bathroom night lights up both beds. Bathroom door has no lock TV had only 2 kids channels and they did not have cartoons all day long. Plus TV channels were bad.

Plussat: Beautiful, newer property in northwest Amarillo, right off I-40 and near many restaurants and a large movie theater. Rooms are very large, good lighting (am I the only one who thinks many hotels use 25W bulbs these days?). Bedding is very comfortable. We have stayed here before, there are hotels closer to our destination but we chose to stay at SpringHill again because we like it so much.

Plussat: Room layout, high quality linens, comfertable furniture and huge closet. Effective use of space, plus awesome bathroom. Staff was friendly and helpful.. and the breakfast was awesome!

Plussat: Very clean hotel and rooms

Miinukset: So there is a paper channel listing on the TV stand. But when you push the button for TV Guide are you get as a list of the Channel numbers. No description of what the channel is and no description of what is playing. Also the toilet for whatever reason just randomly kicks on and runs water for a short period of time

Plussat: Nice staff very helpful

Plussat: It was surrounded by delicious restaurants ! It was super clean and looked brand new!!

Plussat: The room was clean, bed was comfortable. No highway noise in the room. The complimentary Breakfast was great. Very good selection. Was this the Ritz-Carlton? No, but I didn't expect it to be. I would stay here again if I passed through Amarillo.

Plussat: Proximity to highway

Miinukset: Restaurants in the immediate area

Plussat: Holiday Inn Express breakfast is pretty fantastic compared to what other free breakfast hotels offer.

Miinukset: My room was a little dated but honestly no complaints. I slept really well that night.

Plussat: Surprisingly fresh and modern! Better than some of the "nicer" hotels I've stayed at.

Miinukset: Breakfast could have started a little earlier for people with 7am flights.

Plussat: Huge room. Bed was a great luxury, super comfy and super soft sheets. I highly recommend this establishment for any occasion.

Miinukset: Perfect

Plussat: Everything was amazing!!!! If I had to pick one thing that just stood out I would have to say the breakfast!!!

Miinukset: Absolutely nothing!!!!

Plussat: Very nice clean spaces and trendy looking Hotel. I'd like to be light fixtures I liked the size of the room and the bathroom. You made smart Investments in this building

Miinukset: I didn't get to stay longer

Plussat: Beds were wonderful!

Miinukset: Shower pressure wasn't very good.

Plussat: Very convenient location for the events was attending at my 50th high school reunion.

Miinukset: Water pressure in the shower.

Plussat: Room and breakfast

Miinukset: No

Plussat: It all looked really nice and the tv was quite large.

Miinukset: It seemed nice, but there was standing water just left in our shower which I thought was gross. Not very clean feeling or very updated. We had an extremely tiny hotel and it just was not what I expected for the star rating.

Plussat: The room size and room amenities were great. The price was very good. The location of this hotel is very good, just off the freeway. The hotel and our room were clean and we had no problems. The room was also quiet; wee didn't hear any exterior noise.

Miinukset: No.

Plussat: The breakfast was excellent.

Miinukset: The mattress was a bit uncomfortable. During this trip we also stays at a Laquinta that had comfortable mattresses.

Plussat: Location, near interstate.

Miinukset: I was very disappointed by this hotel. It has not been well maintained. Our room was dirty. Carpet was dirty, ceiling had water stains, shower was dirty, and comforter was filthy. I will not stay here again.

Plussat: We are always happy every time we stay.

Miinukset: The night clerk seemed to be a bit more interested in her phone than manning the desk.

Plussat: Comfortable quite room

Miinukset: No

Plussat: Beds were very clean and comfortable. It was quiet. Liked that it was right next to Outback.

Miinukset: One front desk person was on her phone entire time we checked in but other receptionist was very attentive. Rooms need some attention: door security bar broken off, shower curtain tearing, loose handle on toilet, thermostat hanging at angle. When asked, there were no extra blankets. Used coffee filter was left on top of microwave.

Plussat: Location

Miinukset: No

Plussat: The room was comfortable and of sufficient size. Breakfast was surprisingly good. Location was also convenient with a short walk to several acceptable restaurants Value was excellent.

Miinukset: Nothing

Plussat: Great indoor pool and spa

Miinukset: Nothing

Plussat: New, Cleanliness, and good breakfast.

Miinukset: Kids next door made a loud noise for a quite long time in the early Morning

Plussat: Roomy rooms

Miinukset: Disappointed in the food.

Plussat: The staff was very friendly and accommodating. The bed was amazingly comfortable. Cheyenne and Summer were a delight to visit with.

Miinukset: Nothing

Plussat: Outstanding friendly staff. Great, great breakfast and service.

Plussat: Beware, beware, beware

Miinukset: The desk clerk needed a lesson in hospitality. I told her I'm here for reservation, she said oh I figured so since you just walked in the door. She only allowed us to have one door key card. Something about saving money. Toilet was broken and ran.

Plussat: The manager when checking in was extremely nice and helpful. I can’t remember his name.

Miinukset: Not a thing.

Plussat: breakfast was good. room was great!

Miinukset: oatmeal with breadfast-not much into powdered eggs

Plussat: Clean, fresh, nice furniture and amenities.

Plussat: The people staying there.

Miinukset: This breakfast was not quite as good as the one at the Lubbock location.

Plussat: The breakfast was amazing, Location was great.

Miinukset: I had to upgrade my room, the picture was deceiving when i booked my hotel. Since i was travelling with kids, i was looking for a suite with a privacy room. I walked in my initial room, it was nice but no privacy, Pictures showed doors, but it was an entry way out to the hallway. I went downstairs, and requested a room with a door inside the room. Unfortunately, i ended up with a double beds in a room and the sofa out in the living area. In the end, we made it work. Also, if you have a reservation of four people staying, i would suggest to add another thing of TP in the bathroom.

Plussat: Breakfast was good, rooms were clean, conveniently located right off the highway.

Miinukset: The beds were very uncomfortable, and the ac unit in our room blew loud and metallic every few minutes all night.

Plussat: Bed comforable. I only ate toast but everything was good.

Plussat: We needed a comfortable place to sleep after a long drive and even longer football game (we lost). This hotel was everything we had hoped: great beds,convenient to dining, easy access to major roads, spacious rooms, and clean.

Miinukset: All was great. No dislikes.

Plussat: Enjoyed the hotel. Everything as described.

Miinukset: No

Plussat: The breakfast buffet had GLUTEN FREE BREAD which we have NEVER encountered in ANY HOTEL, ANYWHERE, EVER! Since my husband has celiac disease, we can't eat gluten. Also, they made scrambled eggs from REAL eggs! We wish all Best Western hotels did this!

Miinukset: No.

Miinukset: the AC could have been colder and the towels did not seem very fresh.

Plussat: Clean and good breakfast

Plussat: Friendliness, clean, nice rooms, breakfast choices.

Miinukset: No elevator. Difficult on my legs carrying luggage up the stairs.

Plussat: Room is very big, everything is clean, bed is comfortable and the TV has a lot of channel options. Staff is VERY friendly and they allow pets :)

Miinukset: Only complaint is the location. I wish there were some restaurants in walking distance but I understand that’s not the hotels fault..just something to point out.

Plussat: Everything fine (nice comfortable rooms, decent breakfast, clean), until...

Miinukset: ...there was a cockroach in our room (well, happens, it still appeared very clean and the staff was really sorry). A bit noisy (it’s in the highway, so we could already guess so...)

Miinukset: When we were about to live at 6 in the morning my husband park the track in front of the lobby to get coffee, mean in the meanwhile I was in the room getting ready to come out, so I went to see my husband at the lobby and we make coffee so when we got out of there to the truck the door of the truck was open and my husband left his phone in the truck, it was 3 workers in the lobby and 2 disappear when he was making the coffee that means while we were making coffee they went to the truck and steal my husband's phone, we the receptionist to see the camera video and she refused it, that was pretty messed up. They steal my husband phone.

Plussat: Location

Plussat: The lady at the counter when we arrived was very nice. We had a special needs child and needed 1st floor especially without elevator. She moved things around and accommodated. I appreciate the extra effort. Thank you.

Plussat: Nice Room

Miinukset: Nothing

Plussat: Easy access off freeway.

Miinukset: Room was not fully cleaned. Thin walls.

Plussat: Smelled good and was very clean!!!

Plussat: Staff was very friendly and helpful. Breakfast was good and it wasn't ever crowded which is nice.

Miinukset: There was food floating in the hot tub gross! There was trash on my bathroom floor like it was not swept good.

Plussat: The housekeeping staff keep our room nice and always fresh towels and fresh bed

Miinukset: We’ve stayed here several times and it’s starting to look worn down. You had to hunt for hot coffee instead of it by the front elevator. Gravy and banana were terrible for breakfast. Staff was not rude but not friendly and to busy on creel phones. I think it needs better management

Plussat: The hotel was clean, relaxing and quite.

Miinukset: It was good, nothing to complain about during the stay.

Plussat: Room comfortable

Miinukset: Cleaness

Plussat: Room was nice and clean.

Miinukset: We didn't have hot water and the a/c keep going off and on all night.

Plussat: Location, price point, cleanliness

Miinukset: No

Plussat: The room had a lot of space n a king room, they have a nice Jacuzzi and also a BAR!, but it was not open u.u. It is very close to the Big Texan restaurant so that is also a plus. the breakfast was good even if it just continental

Miinukset: The bathroom was not great at all to be honest. like I said, there is great bar, but when we went at the time they said is open, it was not so it is a downside especially after a long day of driving, don't you agree you need a nice tequila?

Plussat: the bed was awesome, there were some close restaurants, the room was clean, the staff was nice. everything is close, nice place to stay the night. great jacuzzi.

Miinukset: the parking lot needs some updates, some of the keys would not work

Plussat: Location

Miinukset: Phones did not work, there were 2 in the room and neither worked. The TV would turn on/off and you could increase/decrease the volume with the remote but you could not change channels. It was on the Cartoon Network. Very disappointing.

Plussat: Beds were comfy. Service was friendly.

Miinukset: Our bathtub plug didn't work. It doesn't matter to most adults, but we have kids. We were too tired to call the office and tell them. Small thing.

Plussat: The bistro is good. Normally it wasn't staffed, rather I had to wait as few times. Food was good though.

Miinukset: Parking lot is not luggage friendly. If you have to park on the 2nd floor with luggage, there isn't elevator access.

Plussat: We liked everything, the hotel has good location, its clean. Good.

Plussat: Location

Miinukset: Water was way to soft . No USB chargers in the room

Plussat: Room layout was great. Comfy bed, good a/c, good wifi, free parking.

Miinukset: Bistro restaurant stopped serving breakfast at 9:30

Miinukset: Staff checking barely made eye contact, was on computer entire process, we felt as if we were bothering him being there.

Plussat: Great location, lovely staff. Room was nicely decorated, large and had a great view.

Miinukset: No

Miinukset: The pillows sucked

Plussat: Location

Miinukset: The handicap accessibility.

Plussat: Breakfast was good. The egg sandwich was delicious. Coffee tasted old.

Miinukset: The pillows were uncomfortable and there was no lotion in the room.

Plussat: As a solo female traveler, I felt the staff went out of their way to ease my concerns about my midnight arrival time and related security concerns. I was provided with well-lit parking right at the door for my check-in and the duration of my stay.

Miinukset: Not at all - every detail was perfect, including a great view of the downtown area from my 5th floor room.

Miinukset: There was no literature in the room relating to where to eat or even a map of the surroundings.

Plussat: 4 adults and 2 toddlers road tripping from Arizona to Oklahoma and this hotel had all we needed for refueling are energies. Excellent amenities and the boys had a blast in the pool!

Plussat: Nothing in particular stood out.

Miinukset: When checking in the front staff made me feel like we just needed to get the check in over. Not cordial. The morning staff and breakfast staff were great!

Plussat: The staff was awesome. Room was great. Bed pillows were a little small but all in all good. Breakfast was good too!

Miinukset: Take the manure smell out of the air in the city.

Plussat: friendly staff

Miinukset: eggs were not good, bed was too firm, and hair dryer was in a terrible place--not enough cord and had to stand between the toilet and vanity to dry my hair (very tight space)

Plussat: Continental breakfast

Miinukset: Confusing location

Plussat: The stay was great - easy check in and great breakfast. Very clean hotel.

Miinukset: Nothing

Miinukset: WiFi connection could be better.

Plussat: Convenient

Miinukset: Clean and comfortable

Plussat: The staff was so helpful and very understanding. Loved her! Definitely coming back !

Miinukset: Nothing

Plussat: The location was very convenient and even though its right off the interstate, it was very quiet.

Miinukset: I do not like the fact that they do not have cameras outside. I was worried about my car being broken into the entire night (just because there are not any other buildings on that parking lot's side of the building and there was a random guy Hanging

Plussat: Friendly staff & easy check-in and out

Plussat: Everything was perfect.

Miinukset: Nothing.