Amsterdam Id Aparthotel

It was spacious and clean

The mattress on the bed wasn’t very comfortable Only had two pillows for me and my partner The shower wasn’t working well at one point when I needed it. Hotel staff ordered a taxi to a venue realise my partner left his phone in the taxi u use my phone to ring the hotel to get the taxi driver to return the only to be told we’d have to pay €40 to get it back. The staff that called the taxi showed us a text in Dutch to say she’d paid the money already so we need to reimburse her before she is willing to give us the phone. I’m disgusted by this because thats not honesty from the taxi driver nor the staff. The staff should encourage the taxi driver to at least consider charging only for petrol and drop the phone when passing or during quiet time. I’m not very happy about that kind of treatment