PH Hotel Oosteinde

I travel at least 30 weekends a year. I HAVE NEVER EXPERIENCED SOMETHING AS SHOCKING AND TERRIBLE AS I DID AT THIS HOTEL. They lock the main door at 11pm and have nobody in reception all night! They failed to mention that when I checked in, so after getting home at 11.30 pm I had no way to get to my room. I had to spend the night OUTSIDE in the COLD, unable to get to my room. No one answered the phone, no one answered emails, no one opened the door. After a sleepless night on the streets in the cold, I almost missed my flight the next morning because the front door was STILL locked and there was no way to contact the hotel. Completely unprofessional and shocking the way they dealt with the situation. I would NEVER go back and NEVER recommend the hotel to anyone. Completely unacceptable. They insist that they told me the door was locked at 11pm but they did not. With such extreeme (and unheard of) measures of locking the door and providing no means of contacting the reception, you would assume the hotel would have signs up everywhere, highlighted in bright yellow. There were no signs there was nothing at all in writing. I still can't believe this happened. I am really pissed off.

Hotel was decent when travelling with a friend, one of the cheaper accommodations! Decent washroom facilities!

Hotel was a good walk from the train station and decent pubs/cafes! the room was very dark and small, was ok for a few nights! would never dream of taking the wife there!