Westcord City Centre Hotel Amsterdam

My daughter and i were informed when we arrived dead tired around 10 pm that the hotel was over booked so we were taken by cab (paid for by the hotel) to snother branch of the hotel, far from the city center. We spent one night there. We moved to the city center branch the next day by cab (paid for by the hotel). We were given complementary wine and nuts upon arrival and free breakfast every day. The tray, glasses and plate were left in the room the following day, the room was not cleaned properly. However the front desk/reception were very nice. Cleanliness left a lot to be desired.

I liked that the hotel was really central to the city without being in the thick of it. They also honoured my request for a low floor room and double bed instead of 2 singles

I wasn't keen on the outlook from the room but this could of been because I requested a low floor I also booked the room due to the quirky glass bathroom wall design, I didn’t get this though

Location

Very small room. No place to sit comfortably.

The location and excellent reception services. All staffs are friendly and helpful

The door nob from inside the room is very hard to open. There's mold on the shower wall. The bed is facing the wall instead of the window, which makes us feel claustrophobic

I don’t like the Toilets setting,too too small space! The shower door can’t fully closed, the water spray out of shower pan.