Ankara hotellit lähellä Kugulu Park

Plussat: The staff, I would say made a big difference. They are very courteous and they exerted extra effort to assist us on our travel to Kapadokya. The location is excellent, definitely should be a preferred hotel in every visit to Ankara.

Miinukset: Not much of an issue but the blanket is quite small. We got used to blankets wider than the be itself.

Plussat: great location at a great price. besides that one guy other staff are all absolutely gentlemen. breakfast is also more than adequate with spread changing every day. bed and pillows are amazingly comfy and windows are soundproof. AC can be controlled in the room. we stayed in a king double room on the 6th floor, room 604.

Miinukset: there was one young guy who initially helped us with our luggages then started acting weord when we needed help afterwards with a few things like he was delibaretly ignoring us and not willing to help. the room is too dark, don't know why it has to be so dark. we couldn't see the contents of our luggages

Plussat: Was led to believe that this hotel was close to the US embassy. It was not. Rough terrain made it very difficult to walk. Taxi was a must. However, it is a very nice hotel and I would stay there again.

Plussat: Pienehkö korkeatasoinen hotelli hyvällä paikalla suhteellisen rauhallisella alueella. Hyvä kokemus kaikenkaikkiaan.

Miinukset: Huoneen elentroniset toiminnat olivat vaikeasti hallittavia ja tekstit katkaisimissa olivat hyvin pieniä.

Plussat: Area was good and the staff were friendly. The bed was big and very comfortable. The bathroom was lovely.

Miinukset: Room wasn't quite as big as I had expected but was very comfortable

Plussat: The location was optimal.

Miinukset: There was nothing impressive about the interior of this hotel. It wasn't bad but it wasn't great either. Their breakfast was super basic, their staff barely spoke English, and the finishes were definitely missing. What makes matters worse is that it's right across from the Hilton hotel which is much nicer than this one.

Plussat: The room was absolutely clean and all of the equipments and materials were very high quality stuffs...

Miinukset: Nothing.

Plussat: friendly staff clean, modern and well equipped bedroom access to spa and sauna

Miinukset: the room was small

Plussat: In an upmarket residential district(Çankaya) 5 minutes walk from a main shopping street.

Miinukset: None!

Plussat: Well located nice and modern hotel

Miinukset: The bed are a bit hard according to my taste.

Plussat: Location is perfect for Ankara. As I came to Ankara with a very late night flight, I also booked a hammam and a massage at Divan’s spa: I strongly recommend both the hammam and massage at Divan’s spa. The person working there is truly skilled and has an impressive ability to stay highly focused on her job for the entire treatment. I had amazing time and felt so good after 2 hours at their spa. Rooms are big enough. Shower is fine and strong.

Miinukset: This is my second stay at Divan - not a big fan after the first time but wanted to give another chance as I go to Ankara pretty often for business reasons and the location is my fav in Ankara. I paid immediately the night I came (at check-in) in cash and there was no way to have a receipt of the payment at that time. The staff said a receipt can be issued only at check out (very strange in my opinion. I would agree for an invoice but I must have a receipt of any payment I make, otherwise how can I prove that I already paid when checking out?). It was 3 am - I got annoyed and avoided to make a big deal out of it. Also, by coincidence there were road works very close to the hotel (in the middle of the night, yes, as the area is pretty downtown so they work during night for traffic reasons). The problem was that the room is not properly isolated and during my second night at divan out of the few hours of sleep I could have had, I slept only 2 or so. Too much noise. As well as the last time I stayed at Divan, I left my car at their parking spot. Every time (either during daytime with busy parking spots or during night with no traffic at all) it takes a lifetime to get your car ready from the valet. I am pretty sure I mentioned that in my previous review on booking.com. I am sure they can do better in terms of services and hope they will next time I’ll stay at Divan.

Plussat: Great location, very convenient hotel for business trips.

Plussat: Staff and breakfast are ok.

Miinukset: The room was smelling a bit.

Plussat: Wonderful, child-friendly place with an equipped playroom AND great working facilities! Excellent, rich breakfast, and kids menu items are free if you order a meal. Staff are friendly, hospitable and accommodating especially with children, thank you to the duty manager and other staff. Good location in Kavaklidere. Would definitely stay another time.

Miinukset: Rooms are lovely and clean, functional. Was just a little hot with no possibility to manage the temperature. Also the sheets and pillows could be more comfortable, otherwise the room is great.

Plussat: Excellent hospitality and overall service by staff - Professional and courteous. Very comfortable bed.

Miinukset: Prices for room service - e.g. price of a simple bottle of water was excessive.

Plussat: Location

Miinukset: Staff

Miinukset: Internet ei toiminu huoneessa , piti seistä oven vieressä jotta saan yhteyttä , vaikka hotellissa netti pitäis toimia myös huoneesa, muuten hotelli on tosi hyvä ja asiakaspalvelu on ystävällistä

Plussat: location, cleanliness, minibar, breakfast, and staff. the hotel staff gave me a bigger room than I had booked.

Miinukset: Nothing that i didn't like at all.

Plussat: Nice, cozy, silent, friendly... Coffee on breakfast is a bonus.

Plussat: Very nice room and breakfast. Very helpful staff

Miinukset: The room had a smoking odor, looks like the previous guests smoke in the room

Plussat: The staff spoke English well enough to help us with any questions. And the hotel was very close to embassies and offices which we visited so we walked to most destinations.

Plussat: Staff is amazing! They were very helpful and nice. Location is very good too.

Miinukset: They just need to upgrade soundproofing.

Plussat: The staff, breakfast in general, the room

Miinukset: Nothing in particular

Plussat: Breakfast

Miinukset: Dirty carpet, smoke odors, overcharge for mini bar

Plussat: Big clean rooms Smiling staff

Miinukset: Nothing

Miinukset: I had a very bad experience there. I booked here on the site and paid with paypal a very low price. When I arrived the staff couldn't find my booking and claimed they had cancelled my booking (because the price was excessively low) sending an email to booking.com and were denying me access to the room. The said they had contatted booking but I had never received any notification and there was still the booking there in my profile as "upcoming bookings". I had to argue for almost an hour before they finally got me the key (which by the way has never worked...I had it fixed 5 times); they wanted me to pay for the room at 2/3 of its price (as a favour!!!) and kept on telling me that it wasn't their fault and if I was sure that I hadn't received any cancellation email.I asked them to contact booking.com and was told they sent an e-mail (yeah,thanks but by the time they would get an answer what should I do? sleep on the street because of a mistake either of yours or of booking.com?) It was 11 pm and I was exhausted so it was a kind of interraction I would have gladly spared myself. never again. The hotel is nice and breakfast is good, by the way

Plussat: Location and price. 10 minutes away from the airport bus. The convenient store and restaurants are next to the hotel.

Miinukset: Very cold staffs. No smile and just taking care of the check in & check out. Breakfast food selection is small and not much. Next door Night clubs are very noisy. Sauna was not offered.

Plussat: There were no problems. The staff was great and helpful, the breakfast was very colourful, and the bed was very comfortable :)

Miinukset: There were no free orange juice at the breakfast.

Plussat: Friendly staff, nice parking space, breakfast is ok

Miinukset: Noise on the streets,

Plussat: The staff and close to Chinese food

Miinukset: The building is old a little bit

Plussat: The hotel room was large. Hotel location was good

Miinukset: The internet was slow. It was actually useless

Plussat: Local amenities close shops etc

Miinukset: Parents with children should get glass of hot milk as complimentary not not charged..

Plussat: Nice big rooms, clean and comfortable. We had three rooms between nine of us making the stay comfortable.

Miinukset: Kitchen was not the best, a bit shabby and dated. Not much in the way of cutlery, pans etc. Breakfast was ok but not a great selection. Ok for a couple of days stay but would get annoying beyond that.

Plussat: Location ok Breakfast was the same type of food every morning so not too ok for us

Miinukset: Same type of breakfast everyday

Plussat: Stuff very helpful.. location was fantastic.

Miinukset: The furniture was old.. And the spa was closed

Plussat: View from it's window. Location. staff is kind.

Miinukset: Elevator sometimes doesn't work. Facility should be renewed, bathroom and furniture especially

Plussat: The apartments Size is good

Miinukset: The air conditioning wasn’t good at all

Plussat: Everything was great the staff was friendly and helpful and the room was perfectly clean and because of the location we had the beautiful view of the city. Also swimming pool was very clean and nice,The things that I like so much was I could cook in my suite and the shops was near us. Breakfast was okay and delicious but there wasn't a lot of choices. Totally I recommend this Hotel to others.

Plussat: Staff were caring as if they are family members, location was great and good value for the money, what else is needed?