Hotellit lähellä Ann Arbor

Plussat: Location and cleanliness

Miinukset: No

Plussat: Location. So close to all the things I wanted to see like the oasis hot tub spa and downtown ann arbor. Close to the mall too. Dont know if we got lucky but our room was at the very end around the corner so it seemed like a secluded suite.

Miinukset: Light still came in thru the blinds some. Breakfast wasnt very impressive.

Plussat: Loved the location it was near everything

Miinukset: Shower area wasn't cleaned properly had mildew in tile and spider webs in the ceiling corner of the room

Plussat: Staff and cleanliness

Plussat: the host made you feel so welcome. Hotel was clean and spacious.

Miinukset: nothing

Plussat: Our room was spacious and comfortable, the sofa and two king beds gave my husband, three year old and dog enough space to stay for two nights. We could watch the sun rise and set from our window, as well as see multiple fireworks displays from our room!

Plussat: Newer building, spacious room.

Miinukset: Hit and miss with the staff - some are very friendly and efficient; others are inexcusably rude, with bad attitude and lazy. Elevator and floors in public areas can need more cleaning.

Plussat: Location and bike storage

Miinukset: No

Plussat: Customer service that was provided by the hotel was the best thing about this stay.

Plussat: The room was so nice. Loved it.

Miinukset: The fact that I still don't have my $15.00 incidental fee returned back to my card.

Plussat: Rooms are good size and the area has everything you need

Miinukset: no

Plussat: Very clean, especially during this crazy COVID time.

Miinukset: No.

Plussat: Clean, comfortable and spacious room. Friendly and responsive staff. I’d highly recommend this property.

Plussat: They were very accomidating. They let us use their lobby for our girls to have lunch in. They let us have a late check out of 2pm and even let the girls have two rooms to stay in longer before they left for their final game for the night. The staff was incredible, rooms very clean. Loved all the amenities of having a full size fridge, microwave and dishwasher plus silverware.

Miinukset: Nothing

Plussat: My reservation got messed but because of a third party website but they took care of everything for me very quickly and professionally. The room and beds were awesome as well. I would definitely stay at this hotel again

Plussat: I was flying to New York but because of the high winds and snow, our plane was rerouted to Detroit. Delta gave us hotel vouchers to stay at the Sheraton Four Points by DTW airport. Unfortunately, when we got to the hotel, we discovered that all the rooms had been booked and all the nearby hotels were also completely sold out of rooms. The manager found a few available rooms at the Sheraton Ann Arbor hotel and we ended up Ubering there. The reception was very pleasant and welcoming and they even got me an SPG preferred hotel room even though i couldn't remember whether i had signed up or not. The restaurant was still open and had some amazing food and beer and I was even able to do my laundry at their facility on the 1st floor. The bed in the room was incredible and the room was very spacious, cozy, and warm. And the breakfast buffet the next morning was wonderful - an omelet bar, perfectly cooked bacon, lots of different options, and bottomless coffee and tea. Overall, I had a fantastic stay and would recommend this hotel to anyone staying in the Detroit/Ann Arbor area :)

Plussat: Clean Friendly helpful staff Nice rooms Hotel Bar One of the best hotel breakfasts Shuttle service

Miinukset: Pricey Breakfast is not free

Plussat: Clean and quiet

Miinukset: Charges $3 for coffee in the lobby. What hotel does that nowadays? I went out to Tim hortons and bought one cheaper.

Plussat: The indoor pool, the lounge area both inside and out, and the bistro's food choices. In the morning, it offers Starbuck's coffee and in the evening, it is a full bar.

Miinukset: The fitness room didn't have much in the way of equipment and weights.

Plussat: Dining off of the lobby was cool. TV's in the booths, very handy, breakfast was good and made fresh and quickly. Also liked the technology in the main lobby. Computers available , a big TV with seating for viewing, a special computer set up to quickly print boarding passed (very convenient), lots of seating for small gatherings. Also, all done with a nice modern décor.

Miinukset: Hallway carpet to rooms seemed old in style, though room was nicely styled.

Plussat: - The room is big and there are kitchen utensils. - Basketball court - Pool - Breakfast is pretty extensive for American standards.

Miinukset: - There were some things that really weren't cleaned well. - We requested a crib and they didn't bring it to the room, had to ask for it twice and it only got there late in the evening. - They weren't very friendly when we tried to get something for breakfast last minute.

Plussat: The staff were extremely friendly and welcoming

Miinukset: The room was well outdated, the layout was cramped, and the walls were paper thin that you could hear everything through the night...not the best for a good night sleep

Miinukset: No internet.. at all! = no work done noisy air conditioning = no sleep cleaning lady going bold = long black hairs EVERYWHERE !! staff apologetic, but, but, but = no solution given Offered a discount = still waiting...

Plussat: Close to town. good price.

Miinukset: I tried to cancel the room for my elderly parents due to my Dad being ill and not able to travel. I was not refunded or even given a voucher for a future stay.

Plussat: Staff were extremely friendly

Miinukset: Furniture is getting dated. Mattress was starting to sag.

Miinukset: Room wasn't ready ontime

Plussat: Pool was great. Nice all around

Miinukset: Relish the restaurant was great.

Plussat: It was overall a very nice and well decorated hotel. The customer service was amazing and very much worth the price,

Plussat: Executive Section with complimentary appetizers and morning pastries.

Miinukset: We arrived on a Thursday and stayed 3 nights. The second night, Friday, we were awaken by a fire alarm at 2:45am. We dressed and headed out into the hall where we met other guests returning from the lobby. THEY informed us that it was a false alarm. No one from the hotel EVER spoke with us about the incident. We left the hotel on Saturday before 11am for a day out, we returned that night to find our room had NOT been serviced! The bed was not made nor clean towels left so we called for towels. Upon checkout, NOTHING was said about either situation - no explanations nor apologies. They asked if a receipt had been left under our door - it had not. Apparently someone on the staff did not do their job.

Miinukset: Hornets in window sill, bug in salad, door left open by cleaning service and after a week of staying there and all the nonsense listed above allow a late check out by one hour. After discussing with management the issues above, no formal apology or compensation offered. Stay elsewhere! There is a holiday inn 50 feet away.

Plussat: full size kitchen appliances, dishes, silverware, etc., recliner

Miinukset: lack of wireless internet

Plussat: Very accommodating. Gave us a room by the pool and late check out the next day upon request. Extremely comfy and clean.

Miinukset: n/a

Plussat: New hotel, great location.

Miinukset: Still somewhat unfinished. Loose cabinet hinges, patched but unpainted wall areas. Laundry needs more upkeep - it seems it has not been cleaned (washing machines) since hotel opening.

Miinukset: I've never filed a noise complaint (or any complaint really) in my life until my stay there. We had a pre-teenage girl birthday party in both rooms across the hall from us. From about 8PM - midnight it was constant yelling/laughing/etc. We have an 18 month old that was trying to sleep, and were very worried they would wake him up. We asked the parent personally to have them quiet down, which didn't work, so we complained to the front desk twice, which also didn't seem to help. I'm not sure if the front desk did anything to try and help or not, but either way, our experience was not positive at this hotel, even if it may not have been primarily the hotel's fault.

Plussat: The room had some nice decor. I appreciated the "green" touches.

Miinukset: Where do I begin? I wanted to relax in a bath, but the water would only fill 1/3 of the way. Oh, how relaxing lying in three inches of water! The big issue: I was over-charged an additional $150. When I called to figure out what was going on, I was told it was the booking site's fault. Repeatedly. I offered to send my reservation confirmation. Then, and only then, was I told they'd find a way to refund my money. And, was again told it wasn't their fault. The money will take 3-4 days to be refunded. With no response to a follow-up email asking why they had charged my account a second time, I called the hotel, was accidentally hung up on and then called back. The same manager from before told me repeatedly how busy she'd been all day. I felt like I was a nuisance. She was kind enough to say she'd look into the root of the problem. And kind enough to suggest I always double-check my room rates when checking in. Even if it's confirmed. First, that's not my job. Second, their mistake is not mine or any other guest's fault. They like to blame anyone else. Even you. Even if they say it sweetly, it's still not right. Traveler beware. Double check your room rate and your bank account if you stay here.

Plussat: Comfortable beds

Miinukset: Heating only worked when we were actually in the room, meaning it went cold while we were out and had to warm up again.

Plussat: We were visiting our son for parents weekend. He's in college in Ann Arbor. The hotel was very nice and so was the staff

Miinukset: The price was ridiculous for a Hampton inn, over $300 per night. Fine for a high end luxury hotel, not a Hampton inn

Plussat: Convenience to location. Very friendly staff. Comfortable and fairly good value for money.

Miinukset: There were left overs from previous guests in the room fridge.

Plussat: Checking in was very quick, Staff was friendly and bag breakfast was convenient

Plussat: Snacks and water waiting for me in my room upon arrival. I received a recommendation and a coupon for a free appetizer at an excellent local restraunt which I used.

Miinukset: The eggs at the breakfast were dry and the shower pressure was not very good.

Plussat: comfy pillows, good breakfast, quiet, pool, work out area, fridge and microwave in room

Miinukset: could use a little more cleaning, doors slam, would be nice to have a larger lobby to lounge

Plussat: The breakfast was terrific. The spa was also relaxant.

Plussat: My stay was quite comfortable. I had many questions that the staff was eager to answer. I would stay there again.

Miinukset: Customer service was not good.

Plussat: Location was excellent. Rooms were huge. Price for a Saturday in the summer was fair compared to surrounding hotels.

Miinukset: It just seemed kind of old. There weren't many amenities. The rooms had kitchenettes but they were bare. You had to go to the front desk to get any type of kitchen utensil. The rooms were huge, but a lot of it was empty space. Check out time was 11 instead of the usual 12 of hotels. If you are looking for a cheap place in Ann Arbor to just lay your head down for a night or two, then this would be adequate.

Plussat: The room was clean and all kitchen appliances worked fine. The TV and heater worked perfectly. Good location close to UM and downtown, plenty of parking.

Miinukset: Lots of noise from the freeway. Often hard to locate a staff member at the front desk. Breakfast is just some granola bars and bad coffee.