Ann Arbor hotellia

Plussat: Service was top shelf. Everyone working at the hotel was super helpful and friendly.

Miinukset: Nothing! I would stay here again with pleasure.

Plussat: The location of the hotel is outstanding. The room layout is quite good. Bed was comfortable, shower was good.

Miinukset: The staff was lax on daily housekeeping. For three days my room was skipped altogether (I can give a pass on one as it was xMas and I didn't leave my room until 4:30 PM). Also, the facility interior is starting to look a little shop worn - scuffs on the doors, stains on some of the carpets. And finally the staff, while nice and friendly, didn't really seem to have a lot of enthusiasm for the place. Given the pricing of this hotel I would expect that it would be sparkling clean, with top notch services.

Plussat: The location is perfect location to my employer's Ann Arbor office.

Miinukset: I have no concerns.

Plussat: Staff and facilities

Miinukset: N/a

Plussat: Situated close to where we wanted to walk. Love the decor.

Miinukset: Didn't like the view from window because we saw the garbage cans.

Plussat: Beautiful historic building, full of charm. Spotlessly clean. Great location, comfortable walking distance to UMich and Kerrytown. The innkeepers provide a warm welcome, and a wonderful, generous breakfast.

Miinukset: N/A

Plussat: Amazing breakfast!

Miinukset: My room was a bit dated. I really could have used more than the one bathroom mirror (eg makeup mirror and full length - although a full length was available right outside the door). NOTE: If you're tall, the off-angled bathroom is going to be a challenge for this room.

Plussat: Great room! I really enjoyed the space. Also, Andrea was super helpful. I came in very late (2am) and she had great instructions to follow; the room was nice and clean – it helped a lot. She and her husband were awesome.

Plussat: Historic house with modern comforts.

Plussat: Comfortable and clean accommodations. Tasty breakfast in beautiful main dining room. Guests able to select beakfast options daily, which can be tailored to special diets. Good coffee! Convenient to UM and downtown Ann Arbor. All the ingredients of a wonderful, long weekend stay!

Plussat: Very homey and the couple is so hospitable. They are caring and go above and beyond for their guests.

Plussat: Charming B&B, inn keepers provided excellent service and a good breakfast made to order.

Miinukset: Our room was smaller than we prefer, but we booked the last available room.

Plussat: Such a beautiful spot. Our room was amazing with a fireplace and private bath. Breakfast was supreme! Andrea and mike were great hosts!

Plussat: Mostly everything the lobby the rooms the staff it was great

Miinukset: Well the little parking spots made for small cars they had so many right where we parked to get to the elevator

Plussat: I really enjoyed this hotel. It was clean and modern. I really liked the seating area and the beautifully lit bathroom. Overall, the whole place was really swanky for the price.

Miinukset: The heating/cooling system was loud.

Plussat: Beds are very comfortable, place is clean.

Plussat: Staff and location and cleanliness. Bathrooms are great!

Miinukset: Our king size mattress was old and caved in providing no support. Mushy sums it up. Further, it is ridiculous that they charge for bottled water in the room.

Plussat: Friendly staff. Great breakfast!

Plussat: All good

Plussat: Easy to find, quiet location, very clean, pool and hot tub were perfect, good breakfast, friendly staff.

Plussat: Great, Clean and Easy Access to the city!

Plussat: Good location just outside Ann Arbor, convenient to get to the hospital for early appointments. Nice room, well appointed, and very friendly staff.

Miinukset: Our bed was not comfortable for us. Also the eggs at breakfast were icy cold.

Plussat: Staff was fantastic, room was comfortable, and breakfast was delicious. I will definently be staying there next time I visit my daughter. I was traveling alone this trip and I felt safe.

Miinukset: Everything was good

Plussat: It was very clean and the bed was comfortable. Breakfast was very good. Lots of options.

Miinukset: Nothing.

Plussat: Metzgers

Miinukset: Helicopters all night long back and forth!

Plussat: Clean, large rooms and bathrooms, great staff.

Plussat: Convenient, courteous staff, great breakfast.

Miinukset: Everything was great.

Plussat: Very clean, spacious. Nice breakfast

Plussat: Nice rooms. clean and quiet. Location was close to west side of ann arbor

Miinukset: I was not impressed by breakfast. It was mostly pre fab food and I would have liked something fresh made. I admit I looked at it and did not eat anything. I probably am too picky. Sorry

Plussat: It was typical of Hampton inn. Comfortable, clean free breakfast...

Miinukset: Our tv did t work, Simone came to check and confirmed yes it’s broke... we had no tv! I will not use booking.com for future bookings as I booked 3 rooms and could get my honors points

Plussat: We like the variety of television that we could watch. We love the staff they’re very helpful friend friendly that’s true. We like the spacious rooms.

Miinukset: Minor inconveniences were the clock could not be set for a different time. And one of the lamps by the bedside was not working.

Plussat: The staff were all very helpful.

Plussat: Everyone was so nice and the hotel was so clean.

Plussat: Location is perfect for getting around Ann Arbor's west side! Bed was very comfortable and room was huge.

Miinukset: The shower was dirty.

Plussat: The staff was great in getting me checked in

Miinukset: Good area but ran into 2 little bugs on one of the beds didn't know what they were but all in all good stay

Plussat: Loved the layout of the room and the staff was very helpful.

Miinukset: Bathroom floor was not swept, and shower floor was not clean.

Plussat: The staff was very friendly and the hotel was clean.

Miinukset: The noise from the highway was quite noticeable. It would have been nice to have a better insulated room. The AC was pretty loud as well.

Plussat: Close to UM, friendly staff, clean

Plussat: Great place for families; loved the swimming pool and the staff!

Plussat: The swimming pool was perfect for our kids!

Miinukset: Everything was outstanding!

Plussat: Very accommodating. Gave us a room by the pool and late check out the next day upon request. Extremely comfy and clean.

Miinukset: n/a

Plussat: Everything.

Plussat: Very clean, great service, food was excellent

Plussat: Good location. Common areas were very clean

Miinukset: As soon as I got in bed I found stray hairs on my pillow. The next morning when I took a shower there were more hairs on the towel

Miinukset: more pool toys

Plussat: Great customer service.

Plussat: Very clean room and other facility and also staffs are very kind to customer Excellent breakfast food

Miinukset: No

Plussat: The pool area has many fun features for children. The rooms are clean and comfy and the toiletries are above average. This was the second time we've stayed there and we will be happy to return the next time we're in Ann Arbor.

Plussat: Staff was accommodating and professional, room was really nice with updated bathroom, breakfast area was open 24 hours with coffee, etc. and there were plenty of restaurants within that block. Planning on returning in future.

Plussat: Breakfast was excellent. The challenge with the location was the lack of available parking (and the need to valet).

Miinukset: I didn't like that the only available parking was via valet.

Plussat: Beautifully decorated, super clean, comfortable, awesome location and delicious breakfast.

Plussat: Location, cleanliness, beds not to soft

Miinukset: Almost european small queen rooms

Plussat: Great having breakfast available and especially liked the little blond gal working in the dining room. She was so helpful.

Miinukset: Need a bellhop to be available to greet guests as they arrive, especially with those 2 sets of double doors and those steps to get to the elevator!

Plussat: I liked the hours for the breakfast & the selection was very good

Miinukset: Would have liked a microwave in the room

Plussat: This was a great location and a very nice property. I was concerned about road noise from the highway but that was not a problem at all. It was actually very quiet.

Plussat: Clean, comfortable and spacious room. Friendly and responsive staff. I’d highly recommend this property.

Plussat: I had a dr appointment, so it was a nice place to stay to go the following day for my appointment

Miinukset: No problems

Plussat: Staff friendlie

Plussat: They were very accomidating. They let us use their lobby for our girls to have lunch in. They let us have a late check out of 2pm and even let the girls have two rooms to stay in longer before they left for their final game for the night. The staff was incredible, rooms very clean. Loved all the amenities of having a full size fridge, microwave and dishwasher plus silverware.

Miinukset: Nothing

Plussat: Room and building is newer and clean. Staff was friendly and helpful.

Plussat: Cleanliness

Miinukset: No

Plussat: Location!

Plussat: Was fine.

Miinukset: Internet was horrible.

Plussat: Location and friendliness of staff

Miinukset: Beds were uncomfortable.

Plussat: Like new clean. Best pet-friendly hotel we’ve ever used. We have two dogs, one large, and the suite was spacious. We asked for a room by an outside door for ease of dog walking and got one immediately. The hotel’s dog paths are adjacent, clean, and include a wooded area. Very friendly staff. Excellent free hot and cold breakfasts. Quiet. Highly recommend.

Plussat: Yes the location were perfect

Miinukset: For me the breakfast could of been better everything was to salty

Plussat: Everything else!

Miinukset: N/A

Plussat: Funky decor.

Miinukset: The gym was tiny.

Plussat: Friendly and helpful employees

Miinukset: Quality of food

Plussat: Great location! Close to the university and we loved the collegiate decor! The staff were GREAT!! Hotel employee was excellent and offered to walk our restless two-year-old. The entire staff was great!!

Miinukset: We were very pleased with everything! No negatives really other than perhaps a courtesy shuttle. The food was excellent!

Plussat: Walkable distance and easily accessible from all the city restaurants and the Umich University.

Miinukset: No free breakfast and the parking was $25 per night.

Plussat: The location. The decor.

Miinukset: The price was Comparatively high to other hotels in the area.

Plussat: The atmosphere and the location were great !

Miinukset: Room size was small for the price

Plussat: Location !!

Miinukset: No microwave in room

Plussat: Great design, location and bar

Miinukset: Noisy air conditioner.

Plussat: The location is perfect for what we like to do in Ann Arbor.

Miinukset: The room was way too hot, but they gave us a fan to make it a little better.

Plussat: The location can’t be beat! We dropped our daughter off at UofM and it’s very convenient. Second stay here, love the staff, great coffee shop, dog friendly! Will definitely stay again!

Plussat: Really cool and unique space in a fantastic location.

Miinukset: We had to wait OVER ONE HOUR for valet parking. The valet staff clearly did not have an idea about how it should work. We could have walked to the car several hundred times in the time it took for them to retrieve the vehicle.

Plussat: The accessibility to Ann Arbor. Wonderful amenities. Modern and classy interior and exterior.

Plussat: Bathroom was awesome

Miinukset: Nothing

Plussat: Restaurant was a 10!

Miinukset: All good.

Plussat: The room was clean and the restaurant was enjoyable

Miinukset: The bed was TOO soft for my liking. Not enough channels on the tv. The water in the room barely got warm enough to take a shower so I just didnt. A very much older updated hotel/restaurant. In my opinion not worth the price

Plussat: Location. Restaurant. Bar. Live Music. The 'Deluxe Rooms' make this property a Four Star Hotel.

Miinukset: The hotel rooms by the pool area are not modern rooms, poor views (like looking out a basement window), even numbered rooms are located by a noisy AC / Heat system. Requested ANY room 'near the lobby' - got the far away cheap cost room anyway. :-(.

Plussat: Location was great for Ann Arbor visit.

Miinukset: First room assigned was by elevators and ice machine, so asked for new room. Was reassigned, but last nite of my stay, the hotel hosted a wedding and dance. The music from the Grand Ballroom, was so loud that I called down and complained.

Plussat: Your staff was outstanding and treated us as if we were family.

Miinukset: I thought it would have been nice to have a bathrobe to use as well as slippers.

Plussat: It was a quiet room (you couldn't hear anything from the adjoining rooms or any traffic noise). The bed was comfortable and clean.

Miinukset: The bathroom was tiny and shabby. It did not match the pictures on the internet or on the promotional material. The air conditioner in the room was loud and kept me up half the night.

Plussat: Location. Modern Bathroom in Room. Great restaurant. Live music in bar every night.

Plussat: The bed was comfortable. Starbucks in room was great.

Miinukset: Front desk staff rushed us. Room would not cool down. Shower was old and flooded the floor in bathroom then into the room. Makes me worry about mold. No breakfast?!?! Nothing but in room coffee?!? Went to the bar. Waiter only spoke to me and ignored my husband.

Plussat: Bed was very comfy, lots of parking, staff was very nice.

Miinukset: Only tiny complaint is that the bathroom was very small.

Plussat: Very clean room plus restaurant / Bar and breakfast

Miinukset: Shower faucet a little difficult

Plussat: Great location, clean, comfortable and a good breakfast.

Miinukset: No

Miinukset: Fire alarm went off 3 times during the night. Hotel did not offer any compensation or even an apology when checking out.

Plussat: Very courteous staff. Snowed during our stay and the next morning there was someone from the hotel cleaning off the cars

Plussat: Very clean

Miinukset: The mattress is lumpy, the hotel should spend money to refurbish the mattress

Plussat: Very friendly staff and very clean.

Miinukset: Mattress were old and very uncomfortable. When we requested a new room with a newer mattress we were told all the mattresses are the same age and they offered to come put a board underneath the mattress. If its already hard not sure how a board would help. Caused me to have a backache and ruined our romantic weekend.

Miinukset: Noisy pool area at night.

Plussat: The location and how spacious the room was.

Plussat: Very quiet room. Very comfortable pillows, Staff were very helpful.

Plussat: Great location. Friendly staff. Clean, comfortable, quiet room. Nice breakfast included.

Plussat: Most of everything about this hotel are great, however I think the room decor is outdated. Overall it is a fantastic place to stay, we love the gym and the pool tables. A+

Miinukset: The room decor.

Plussat: Elijah went above and beyond to make our stay amazing. Even did the most so we could play video games in our room!!

Plussat: In this area of Mich you just can't do better than this hotel at this price. Just book it--this area is a hotel desert, this is where you want to be. Unusually tasty breakfast, fresh tasting OJ and high quality sausage, coffee. Sparkling clean room.

Miinukset: I wished I had brought my own coffee mug so I could avoid the paper and foam cups. Walls are on the thin side, when the jetted tub upstairs is in use you'll certainly know it. Construction quality uneven, but very nice decor. No traffic noise in my room.

Plussat: Staff was professional, friendly and accommodating. The suite was quiet, spacious, clean and well-kept. Complimentary laundry room for guests was a great bonus. GREAT.

Miinukset: There wasn't really anything I didn't like. The only minor mention is while the pool area is light, airy and large, including a 10-person jacuzzi that is properly heated, there were few if any clean towels stocked the two times I was there.

Plussat: Very clean, comfortable & well appointed room.

Miinukset: Breakfast was fine the first day, second day the scrambled eggs were not great - probably warmed over from day before.

Plussat: 2 bedroom , 2 bath ..with queen beds

Miinukset: EXTREMELY NOISY AND MESSY “ team “ guests that literally took over the entire lobby and tv area Living room furniture old , no tables

Plussat: We liked the furnishings in the room. And the courtesy upgrade because of being sold out of the room I reserved was very much appreciated. The beds & pillows were comfortable, and the shower was nice.

Miinukset: We had a room facing a courtyard, and both nights we stayed there were young men out there past our bedtime that were quite loud.

Plussat: Our stay was very good at Staybridge. Location was ideal for us. We did enjoy the breakfast that was offered.

Miinukset: N/A

Plussat: The affordability and closeness to downtown Ann Arbor was nice. The breakfast was good and the pool area was kept nice. Also, the staff was very nice.

Miinukset: The floors weren't vacuumed in either room and there were pieces of food on the floor in the corners and under the pull out beds. The one sink had a odor coming from it any time the water was turned on. There was no fans in the bathroom, so if someone used it, it would smell up the whole room. Other than that we had a good stay.

Plussat: Room was not a two bedroom as booked. Bathroom faucet was dislodged and twisted to one side. Shower head had rust. Grout had visible signs of mildew. Closet door handle was loose and affixed solidly. Pull out bed had lots of food debris (including entire malt balls candy pieces) all over it. Pull out bed was incredibly uncomfortable and not affixed to frame.

Miinukset: See above.

Plussat: Room was spacious and very comfortable.

Miinukset: Check in wasn’t pleasant. I booked a king studio suite for total price of $134.68 which is why I picked this Hotel. Marriott Hotel was $134 before taxes. At check in the clerk advised me that I reserved a Queen room and I advised that I checked King room and it was $134. The clerk said he could upgrade to a king room and I assumed he was giving it to me for same price due to the mix up. I was wrong and charged $148.66 The booking confirmation was for the studio suite for $134.68.

Plussat: lots of space in the room, very new and clean

Miinukset: difficult to figure out where to go to enter - but once we found it we were fine.

Plussat: Big room

Plussat: Spacious rooms . Good breakfast. Very clean and modern throughout.

Miinukset: Liked everything.

Plussat: The room was far above expectations.

Miinukset: Children running around the halls.

Plussat: Breakfast was really good when we got it.

Miinukset: The lady who was checking us in told me the wrong time for breakfast for the first morning we were there. So I missed it. I was a bit disappointed.

Miinukset: I had a loud woman in the room next to mine at 1:30am. When I called the front desk, they called her and she got louder. When I called a second time, the man on duty said he would knock on their door and ask them to quiet down. Nothing happened. When I called a third time, a woman answered and said that the manager went down and didn’t hear anything. I invited her into my room so she could hear. The room was then called, and the woman got louder. Didn’t stop until 2:30 am. Also, floors in kitchen were sticky. Yuck.

Plussat: Suite size, amenities. Breakfast selection

Plussat: Have stayed here many times. Staff always helpful. Very comfortable hotel.

Plussat: Dope place to stay

Miinukset: Couldn't find a microwave, but alchohol helped. There should be an extra hour for adults only to use the pool area.

Plussat: bedcomfort,cleanliness,lobby

Miinukset: bathroom,breakfast,informatio

Plussat: Clean! Great pool! Great staff!

Plussat: Staff were extremely friendly

Miinukset: Furniture is getting dated. Mattress was starting to sag.

Plussat: The hotel was immaculate, the modern vibes of the hotel really made the experience a little better

Miinukset: No

Plussat: Amazing staff

Miinukset: No one at front desk when arrived. Had to go looking for someone. Went to Happy Hour for March Madness. Few people but could not get waited on. As the evening progressed, more people came in and left without being waited on. Shower dirty, ice bucket dirty

Miinukset: Should have late night food options and a bar that stays open past 11 on weekends.

Plussat: Cleanliness and pool

Miinukset: I informed staff at checkout that I was a little dissatisfied due to running water sound that started around 230am an lasted like 3hours an they just said they would look into it. I think that a manager should have come talk to me. But nothing.

Plussat: Cleanliness

Miinukset: We didn't have any heat. The night attendant gave us 2 blankets and told us to talk to management in the morning. Management did give us another night, but the night in question was quite uncomfortable.

Plussat: Very nice hotel. Clean and modern rooms. Great location just minutes from the University. Staff was very welcoming and helpful with any need. Would return.

Plussat: Good Location and breakfast was very good. Room was good but bed was not as comfortable as I like, but good enough.

Miinukset: First day I returned to my room at 10 pm and the room was not made. I went to tell the font desk to make sure the second day they make the room and they answered that why I was complaing so late. I told them I just got into the room after a long day.

Plussat: Room was nice, breakfast was good.

Miinukset: No supermarket within a walking distance from the hotel.

Plussat: The bed was great! I also enjoyed the private entry to the studio.

Miinukset: Nothing!

Plussat: I liked the space that the suite provided and the free breakfast

Miinukset: On some days our room was partly cleaned. Some of our sheets were not changed and the bed was not made.

Plussat: Then room was cleaner than average. It was comfortable. The mattress was just right : for me anyways. Loved the full kitchen.

Miinukset: I was a unhappy with the pet fees. I'm a capitalist and I get it but the pet fees here are excessive. $150 for a 3 day stay is unreasonable. There was a dirty cooking utensil. I cleaned it. The rest of the cooking pots and pans were clean. You need more weather stripping around the door. The heat overcame the draft, but it needs some attention.

Plussat: We have stayed here often and usually have a great stay

Miinukset: Apparently on the weekends there isn't anyone to fix plumbing leak in the kitchen. In order to wash dishes in the kitchen we had to use towels to soak up water that leaked. Inconvenient.

Plussat: The rooms are decently sized. Our room was a king with pull out couch. I would say comfort wise it would be more suitable for a family of 3. We could have used an air mattress to make more comforting. Bed was nice and comfortable. Quite, I could barely hear the neighbors. Breakfast was nice for the options offered. We had an issue with our toilet the one day and the front desk was very accommodating.

Miinukset: Bathroom was a little dirty, showerhead/cover plate was not attached properly to the wall. Some kind of noise (mechanical ?) Could be heard in the bathroom all night. You can't hear it in the room though.

Plussat: Everything! I have stayed at the same exit in A2 many times, and have missed out on this one! I’ll never stay anywhere else! Amazing suite. Hot full breakfast. Light warm dinner Tuesday and Wednesday. Every staff member was phenomenal!

Plussat: location, amenities

Plussat: Very clean, modern bright cheerful room colors! I LOVED the room, very friendly staff, really nice checkout wasn't until noon, and I appreciated the price. Well done Sonesta ES Suites!! Thanks you!!!

Miinukset: Booked room advertised as a 1br suite with king bed. It was a 1 bedroom suite but had a double bed, not a king. Complained to mgt. and was told they didn't have any king beds available & wouldn't make an adjustment in the room rate. Unacceptable

Plussat: The hotel was close to where we wanted to go and who we wanted to see.

Miinukset: I called to see if there were any stairs in our room or to get to our room and they said there were stairs going up to the loft where the king bed was. I told them I have rheumatoid arthritis and fibromyalgia and cannot so a lot of stairs and asked if we

Plussat: The location and price

Miinukset: The breakfast was ok

Plussat: Great staff. One of the best breakfasts I had from a 2.5 star hotel.

Miinukset: None.

Plussat: No complaints. Breakfast was excellent.

Miinukset: No complaints

Plussat: Staff

Miinukset: Cleanliness

Plussat: The Breakfast was very good and the various choices were better than anticipated. Every staff person we talked to or made a request from was- surprisingly- friendly, and responsive! Karlos was a welcome treat at check in, after hours of travel. My mattress was great! Water pressure in shower was really good too.

Miinukset: I’m not a good sleeper away from home, I have a specific pillow I can sleep on, and while the front desk tried to help me, I couldn’t get a good combo of pillows sleep. Add to that the hvac room unit was loud, and went on every 15 minutes to try and keep the room cool so I didn’t sleep well.

Plussat: the rest of the staff. Veggie sausage at breakfast was delicious and enlightened!

Miinukset: We had wall partners that were noisy at 3-4 am. We spoke with the desk the next day as they did not answer our call during the problem. They thanked and said there were other problems with those individuals and it was already being handled.

Miinukset: I tried to cancel the room for my elderly parents due to my Dad being ill and not able to travel. I was not refunded or even given a voucher for a future stay.

Plussat: Modern, clean, comfortable

Miinukset: Nothing

Plussat: I requested 2 queen beds by phone on the day of purchase. 1 bed was selected by thr hotel by error. The front desk manager corrected an error with 2 queen beds.

Miinukset: It was difficult to locate the hotel, because: There was no sign for the hotel off State Street driving North from I-94 West exit. The hotel needs to place a sign on N State Street for the first turn otherwise it's a needle in a hay stack finding h

Plussat: Friendly staff - was able to secure early check-in. Tons of guests (sports tournaments) - yet they kept up with the food. Plenty of comfortable seating area with tv. Breakfast was good with plenty of selections. Mini Waffle iron, oatmeal, sliced fruit, while fruit, yogurt, cereal, eggs, sausage, etc. one day they had hot chocolate.

Miinukset: Heater/fan was interesting

Plussat: Hotel was good.

Miinukset: nothing