Ann Arbor hotellia

Plussat: Clean spacious excellent location friendly staff

Miinukset: Little pricey

Plussat: The hotel driver was excellent and got us to and from the hotel on a timely basis

Plussat: Great Location with next door parking Modern designed room, huge space with kitchen Friendly staff

Miinukset: No charge station/easy to access power outlets on the sides of the bed, instead there is a electric alarm clock straight out of 1980s using the only outlet which clearly wasn’t designed to be used by costumer.

Plussat: Outstanding staff who went above expectations

Miinukset: the temperature inside the room was very erratic going from hot to cold

Plussat: The staff was as friendly as you could want. Everyone went out of their way the greet you at the door and say hello. The room was clean and very comfortable. The continental breakfast was good and again the happy staff just made it better. Will go there again .

Miinukset: There was not one thing we did not like.

Plussat: New, modern, and very clean. Great location in downtown Ann Arbor.

Plussat: The cleanliness, the king size beds, shuttle service and the breakfast!!!

Miinukset: Cant think of anything

Plussat: the breakfast was nice.

Plussat: The staff at the Hyatt Place Ann Arbor was amazing.Every person we met was so friendly and very helpful. The room was large and laid out well with plenty of outlets for charging items. We loved the small fridge in the room.

Miinukset: The bathroom doors are pocket doors that (a) are very loud when opened and closed and (b) are frosted glass, so if someone is sleeping and someone else is waking up early or staying up later, it can be hard for one person to sleep when someone uses the bathroom to get ready.

Plussat: Close to UM, friendly staff, clean

Plussat: Great place for families; loved the swimming pool and the staff!

Plussat: Staff was very friendly. Rooms clean & comfy.

Miinukset: Breakfast buffet too expensive for what you get

Plussat: The swimming pool was perfect for our kids!

Miinukset: Everything was outstanding!

Plussat: The staff was very friendly and the hotel was clean.

Miinukset: The noise from the highway was quite noticeable. It would have been nice to have a better insulated room. The AC was pretty loud as well.

Plussat: Very clean, great service, food was excellent

Plussat: Good location. Common areas were very clean

Miinukset: As soon as I got in bed I found stray hairs on my pillow. The next morning when I took a shower there were more hairs on the towel

Plussat: Breakfast omelettes were excellent, staff were very welcoming and helpful.

Miinukset: An option for former pillows would be great

Plussat: Fantastic kid friendly pool. Our girls had a blast! Clean room and very friendly staff!

Miinukset: Wish the hot tub were working properly!

Plussat: Great customer service.

Plussat: Very clean room and other facility and also staffs are very kind to customer Excellent breakfast food

Miinukset: No

Plussat: The pool area has many fun features for children. The rooms are clean and comfy and the toiletries are above average. This was the second time we've stayed there and we will be happy to return the next time we're in Ann Arbor.

Plussat: Beautiful historic building, full of charm. Spotlessly clean. Great location, comfortable walking distance to UMich and Kerrytown. The innkeepers provide a warm welcome, and a wonderful, generous breakfast.

Miinukset: N/A

Plussat: Great room! I really enjoyed the space. Also, Andrea was super helpful. I came in very late (2am) and she had great instructions to follow; the room was nice and clean – it helped a lot. She and her husband were awesome.

Plussat: Very friendly staff. Nice rooms. Great breakfast.

Plussat: Comfortable and clean accommodations. Tasty breakfast in beautiful main dining room. Guests able to select beakfast options daily, which can be tailored to special diets. Good coffee! Convenient to UM and downtown Ann Arbor. All the ingredients of a wonderful, long weekend stay!

Plussat: Charming B&B, inn keepers provided excellent service and a good breakfast made to order.

Miinukset: Our room was smaller than we prefer, but we booked the last available room.

Plussat: Such a beautiful spot. Our room was amazing with a fireplace and private bath. Breakfast was supreme! Andrea and mike were great hosts!

Plussat: Staff was amazing and very accommodating. The stay was “A-Pluse” from start to finish.

Plussat: The bed was so comfortable, super clean room. Staff was amazing. Loved my stay

Plussat: All good

Miinukset: The room could have been cleaner. We were also given a room with windows directly over the entrance so we had to contend with an unnatural neon-ish light all night unless we closed the blackout curtains, which I don’t normally like to do. I felt like Cosmo Kramer when they opened the Kenny Rodgers chicken across the street from his apartment.

Miinukset: Bathroom sink was backing up

Plussat: Great, Clean and Easy Access to the city!

Plussat: It was clean and staff were very friendly

Miinukset: The location from where we wanted to be (Downtown Ann Arbor)

Plussat: Good location just outside Ann Arbor, convenient to get to the hospital for early appointments. Nice room, well appointed, and very friendly staff.

Miinukset: Our bed was not comfortable for us. Also the eggs at breakfast were icy cold.

Plussat: Room

Miinukset: Nice new room!

Plussat: It was a great experience the beds are comfortable The breakfast was delicious The rooms were clean The staff are kind and so caring The whole place deserves 10 out of 10

Plussat: Clean, large rooms and bathrooms, great staff.

Plussat: Very clean, spacious. Nice breakfast

Plussat: Nice rooms. clean and quiet. Location was close to west side of ann arbor

Miinukset: I was not impressed by breakfast. It was mostly pre fab food and I would have liked something fresh made. I admit I looked at it and did not eat anything. I probably am too picky. Sorry

Plussat: Nice, new-looking hotel. Convenient location. Spacious room.

Miinukset: Our room was not cleaned or freshened up. When we came back late in the afternoon, and noticed that the room hadn’t been cleaned, I approached the person at the front desk, who immediately said it was because we had a “do not disturb” sign on our door, which absolutely, positively, 100% was NOT the case. When I then asked the front desk person of housekeeping could clean our room, he said they were no longer on the clock (at 5pm in the afternoon), and, as a result, our room wouldn’t be cleaned until after we checked out. Not the end of the world, but, nonetheless, disappointing, especially for $230+ per night.

Plussat: The room was spacious and clean. The staff was very accommodating and helpful. It was close to the University of Michigan and the major highway.

Plussat: The bed was very nice and the room was spacious. The room was bright and inviting.

Miinukset: The staff acted miserable. I'm not sure if it's a training issue or if the staff isn't being treated well by management, but I was very unimpressed by their attitude. Especially the young man who was helping serve breakfast. Very very rude.

Plussat: Modern hotel at the outskirts of Ann Arbor, right on I-94. Pool. Nice breakfast with good juice options.

Miinukset: A bit loud due to traffic on I-94 passing by 100yrds away...

Plussat: The front desk ladies was brilliant and corrected mistakes. Need a bar for evening drinks.

Plussat: Staff was accommodating and professional, room was really nice with updated bathroom, breakfast area was open 24 hours with coffee, etc. and there were plenty of restaurants within that block. Planning on returning in future.

Plussat: Beautifully decorated, super clean, comfortable, awesome location and delicious breakfast.

Plussat: Great having breakfast available and especially liked the little blond gal working in the dining room. She was so helpful.

Miinukset: Need a bellhop to be available to greet guests as they arrive, especially with those 2 sets of double doors and those steps to get to the elevator!

Plussat: Clean, comfortable and spacious room. Friendly and responsive staff. I’d highly recommend this property.

Plussat: I had a dr appointment, so it was a nice place to stay to go the following day for my appointment

Miinukset: No problems

Plussat: Friendly staff. We love Louis!

Plussat: I liked having a kitchen. Very welcoming staff and the breakfast was great.

Miinukset: Very clean, bright nice comfortable room with kitchen and couch. This place is a 5 star in my opinion, I hated to leave.

Plussat: Comfy bed

Miinukset: Hot tub was down

Plussat: Staff friendlie

Plussat: The room and location

Miinukset: Why have Fox News playing?! Ugh! There has to be a T. V. station that is more politically neutral.

Plussat: They were very accomidating. They let us use their lobby for our girls to have lunch in. They let us have a late check out of 2pm and even let the girls have two rooms to stay in longer before they left for their final game for the night. The staff was incredible, rooms very clean. Loved all the amenities of having a full size fridge, microwave and dishwasher plus silverware.

Miinukset: Nothing

Plussat: Friendly staff

Miinukset: Breakfast

Plussat: Cleanliness

Miinukset: No

Plussat: Was fine.

Miinukset: Internet was horrible.

Plussat: Yes the location were perfect

Miinukset: For me the breakfast could of been better everything was to salty

Plussat: Great room in a centrally located area. Room can be warmer. Adjusted the temperature but thermostat not quite working I think. Will stay again

Plussat: Funky decor.

Miinukset: The gym was tiny.

Plussat: Everything!

Miinukset: Everything was wonderful.

Plussat: Friendly and helpful employees

Miinukset: Quality of food

Plussat: Most Everything.

Miinukset: $25.00 Valet Parking. Parking is at a premium at this college town (University of Michigan).

Plussat: I was unable to make the room cooler b/c the AC wasn't available, otherwise it was a very nice hotel.

Plussat: Great location! Close to the university and we loved the collegiate decor! The staff were GREAT!! Hotel employee was excellent and offered to walk our restless two-year-old. The entire staff was great!!

Miinukset: We were very pleased with everything! No negatives really other than perhaps a courtesy shuttle. The food was excellent!

Plussat: The location. The decor.

Miinukset: The price was Comparatively high to other hotels in the area.

Plussat: Very classy, like not a normal hotel experience. Fantastic.

Plussat: Great front desk staff, comfortable room, excellent location.

Miinukset: There was hair in the shower when i first walked into the room. Cleanliness needs improvement!

Miinukset: Called a day after our stay to report something left in the safe...took 3 days of calling to get a response and found out that the item was stolen...$400 for hotel and $300 pair of sunglasses stolen:(

Plussat: Visit daughter at school, attend football game, meet friends

Plussat: Great location, clean, comfortable and a good breakfast.

Miinukset: No

Miinukset: Fire alarm went off 3 times during the night. Hotel did not offer any compensation or even an apology when checking out.

Plussat: Very courteous staff. Snowed during our stay and the next morning there was someone from the hotel cleaning off the cars

Plussat: Very clean

Miinukset: The mattress is lumpy, the hotel should spend money to refurbish the mattress

Plussat: We loved the central location and easy access to the highway. Also staff was very friendly. Breakfast was very good. Pool and spa was clean.

Plussat: My room viewed the indoor pool and spa which is one the reasons I booked this room. Loved all the ammenities including the game room! Breakfast bar was great...loved the GFS sausage! Staff was great including the manager who was able to keep us in the same room for another night. Landscaping employees working doing some transplanting were very nice too.

Miinukset: I wish my friends, (who I booked for the second night we stayed), could have enjoyed the same view. Their room was down the second hall with a tree view. I will make sure to book the interior rooms if I am able to return for a future visit.

Plussat: I really enjoyed the night silence, maybe it was because of the not too touristy autumn period, or maybe not, as well as the tranquility of the place, a few miles from downtown Ann Arbor. I also appreciated the delicacy and professionalism of the Staff in interfacing with customers. When I say Staff, I refer from the first to the last in their organization! I will be back for sure! Just an impartial advice: please, lower the prices, at least a little, since it is not a four-stars Hotel. Thank you.

Miinukset: I did NOT like the impossibility to use at the reception the prepaid credit card and the virtual credit card both issued by public institutions (the former by PosteItaliane and the latter by University of Chieti-Pescara, Italy) through MasterCard. The Hotel's computer payment systems did not accept the above cards. Nowadays, it is NOT acceptable, especially in the United States. All this creates inconvenience to honest customers and, therefore, prevents the opportunity of embracing more customers.

Plussat: Great location. Friendly staff. Clean, comfortable, quiet room. Nice breakfast included.

Plussat: Most of everything about this hotel are great, however I think the room decor is outdated. Overall it is a fantastic place to stay, we love the gym and the pool tables. A+

Miinukset: The room decor.

Plussat: Location and cleanliness

Plussat: Staff and cleanliness

Plussat: In this area of Mich you just can't do better than this hotel at this price. Just book it--this area is a hotel desert, this is where you want to be. Unusually tasty breakfast, fresh tasting OJ and high quality sausage, coffee. Sparkling clean room.

Miinukset: I wished I had brought my own coffee mug so I could avoid the paper and foam cups. Walls are on the thin side, when the jetted tub upstairs is in use you'll certainly know it. Construction quality uneven, but very nice decor. No traffic noise in my room.

Miinukset: Slow breakfast service

Plussat: I liked the shower and the rain shower head

Miinukset: We had to call for clean sheets for our beds cause the ones on the bed looked like they had not been changed in a couple of days with stains on them

Plussat: Location. Restaurant. Bar. Live Music. The 'Deluxe Rooms' make this property a Four Star Hotel.

Miinukset: The hotel rooms by the pool area are not modern rooms, poor views (like looking out a basement window), even numbered rooms are located by a noisy AC / Heat system. Requested ANY room 'near the lobby' - got the far away cheap cost room anyway. :-(.

Plussat: Pool and hot tub, renovated room and bath.

Miinukset: Hamburgers from restaurant were ok but not great. Restaurant was out of pizza dough in the evening. Shuttle service to game was delayed; would've got to game late if not for taking an Uber.

Plussat: Absolutely loved the Electric Mirror! Never saw this at any other hotel. The staff was great. Always there to help with any problems.

Plussat: Location was great for Ann Arbor visit.

Miinukset: First room assigned was by elevators and ice machine, so asked for new room. Was reassigned, but last nite of my stay, the hotel hosted a wedding and dance. The music from the Grand Ballroom, was so loud that I called down and complained.

Plussat: Your staff was outstanding and treated us as if we were family.

Miinukset: I thought it would have been nice to have a bathrobe to use as well as slippers.

Plussat: Location. Modern Bathroom in Room. Great restaurant. Live music in bar every night.

Plussat: Very very Clean & comfortable

Miinukset: Nothing...

Plussat: Rooms were comfortable ......Restaurant and lounge great.

Plussat: Bed was very comfy, lots of parking, staff was very nice.

Miinukset: Only tiny complaint is that the bathroom was very small.

Plussat: Very clean room plus restaurant / Bar and breakfast

Miinukset: Shower faucet a little difficult

Miinukset: I had a loud woman in the room next to mine at 1:30am. When I called the front desk, they called her and she got louder. When I called a second time, the man on duty said he would knock on their door and ask them to quiet down. Nothing happened. When I called a third time, a woman answered and said that the manager went down and didn’t hear anything. I invited her into my room so she could hear. The room was then called, and the woman got louder. Didn’t stop until 2:30 am. Also, floors in kitchen were sticky. Yuck.

Plussat: Good staff support. Worked with my schedule. Friendly and competent service!

Miinukset: All was great!

Plussat: Suite size, amenities. Breakfast selection

Plussat: Clean

Miinukset: The room was loud. The heating/cooling system was not great.

Plussat: Close to University of Michigan. Bed and pillows were very comfortable.

Miinukset: Breakfast was not good. Pre-made omelets had some kind of cheese food in it. Parfaits we’re old and runny. Oatmeal was filmy and looked second day. Very limited selection. Bathroom corner grout looked dirty.

Plussat: Room was clean. Basic.

Miinukset: Checking in: awful. Reserved a suite with 2 king beds. Instead given 3 different/separate rooms with double beds (not suite). Told it was because I used booking.com and they overbooked. When I shared that I needed a room with 2 beds because I was traveling with kids, I was told it was safe enough to put the kids in their own room. When I explained that his recommendation was not an option as my kids were small, I was told I could find a room elsewhere. Then offered 20% off. Ridiculous. Ultimately, we discovered that one of the 2 rooms had a pull out couch, which solved our problem, and we returned the keys for the second room. I’ll never stay there again. The worst customer service I’ve seen in 20 years of worldwide travel.

Plussat: The beds were awesome and the breakfast was terrible. The food taste like it was old

Miinukset: The breakfast

Plussat: Suite was very spacious and comfortable. Bed was excellent

Miinukset: Room cut off from reception, makes it a bit impersonal

Plussat: Everything! I have stayed at the same exit in A2 many times, and have missed out on this one! I’ll never stay anywhere else! Amazing suite. Hot full breakfast. Light warm dinner Tuesday and Wednesday. Every staff member was phenomenal!

Plussat: location, amenities

Plussat: Relaxing space. Well appointed. Easy access. Comfortable bed.

Miinukset: Pet stains in carpet. However it appeared the carpet had been cleaned and the stains remained. We are pet owners and understand considering it must have been a pet friendly unit.

Plussat: Wonderful staff. The kitchen was delightful and there is ample closet space. Everything was clean, neat and convenient. We had a first floor unit, so the parking was right out front. It's a quiet yet convenient area, too.

Miinukset: They were having the carpets cleaned while we were there, which has to happen sometime. It did mean loud background noise from 8:30a-5p. However, the staff was very helpful about it and I was able to arrange to not be disturbed during my online meetings.

Miinukset: Booked room advertised as a 1br suite with king bed. It was a 1 bedroom suite but had a double bed, not a king. Complained to mgt. and was told they didn't have any king beds available & wouldn't make an adjustment in the room rate. Unacceptable

Plussat: I literally only have positive things to say about this hotel. Super clean, friendly staff, good breakfast, quiet location, beautiful room, on the top of my list for best hotels I’ve ever stayed at.

Miinukset: Would love to have breakfast until 10 only because I like sleeping in.

Plussat: The hotel was close to where we wanted to go and who we wanted to see.

Miinukset: I called to see if there were any stairs in our room or to get to our room and they said there were stairs going up to the loft where the king bed was. I told them I have rheumatoid arthritis and fibromyalgia and cannot so a lot of stairs and asked if we

Plussat: Staff was professional, friendly and accommodating. The suite was quiet, spacious, clean and well-kept. Complimentary laundry room for guests was a great bonus. GREAT.

Miinukset: There wasn't really anything I didn't like. The only minor mention is while the pool area is light, airy and large, including a 10-person jacuzzi that is properly heated, there were few if any clean towels stocked the two times I was there.

Plussat: Very clean, comfortable & well appointed room.

Miinukset: Breakfast was fine the first day, second day the scrambled eggs were not great - probably warmed over from day before.

Plussat: The bed felt like a cloud

Miinukset: N/a

Plussat: We liked the furnishings in the room. And the courtesy upgrade because of being sold out of the room I reserved was very much appreciated. The beds & pillows were comfortable, and the shower was nice.

Miinukset: We had a room facing a courtyard, and both nights we stayed there were young men out there past our bedtime that were quite loud.

Plussat: Our stay was very good at Staybridge. Location was ideal for us. We did enjoy the breakfast that was offered.

Miinukset: N/A

Plussat: The affordability and closeness to downtown Ann Arbor was nice. The breakfast was good and the pool area was kept nice. Also, the staff was very nice.

Miinukset: The floors weren't vacuumed in either room and there were pieces of food on the floor in the corners and under the pull out beds. The one sink had a odor coming from it any time the water was turned on. There was no fans in the bathroom, so if someone used it, it would smell up the whole room. Other than that we had a good stay.

Plussat: Room was not a two bedroom as booked. Bathroom faucet was dislodged and twisted to one side. Shower head had rust. Grout had visible signs of mildew. Closet door handle was loose and affixed solidly. Pull out bed had lots of food debris (including entire malt balls candy pieces) all over it. Pull out bed was incredibly uncomfortable and not affixed to frame.

Miinukset: See above.

Plussat: Room was spacious and very comfortable.

Miinukset: Check in wasn’t pleasant. I booked a king studio suite for total price of $134.68 which is why I picked this Hotel. Marriott Hotel was $134 before taxes. At check in the clerk advised me that I reserved a Queen room and I advised that I checked King room and it was $134. The clerk said he could upgrade to a king room and I assumed he was giving it to me for same price due to the mix up. I was wrong and charged $148.66 The booking confirmation was for the studio suite for $134.68.

Plussat: lots of space in the room, very new and clean

Miinukset: difficult to figure out where to go to enter - but once we found it we were fine.

Plussat: Great design, clean place. Overall a great stay.

Miinukset: Unfortunately, Saturday breakfast starts at 7:30, not good when you have to be somewhere early, however the staff for out as much as they could by 6:30

Plussat: Big room

Plussat: The room was far above expectations.

Miinukset: Children running around the halls.

Plussat: They were great

Miinukset: Above the top excellent

Plussat: Price. Location. Cleanliness. Staff

Plussat: Staff were extremely friendly

Miinukset: Furniture is getting dated. Mattress was starting to sag.

Plussat: The hotel was immaculate, the modern vibes of the hotel really made the experience a little better

Miinukset: No

Miinukset: No one at front desk when arrived. Had to go looking for someone. Went to Happy Hour for March Madness. Few people but could not get waited on. As the evening progressed, more people came in and left without being waited on. Shower dirty, ice bucket dirty

Plussat: Cleanliness and pool

Miinukset: I informed staff at checkout that I was a little dissatisfied due to running water sound that started around 230am an lasted like 3hours an they just said they would look into it. I think that a manager should have come talk to me. But nothing.

Plussat: Location to Ann Arbor hospital

Miinukset: Toilets too low.

Plussat: I liked the location.

Miinukset: The elevator was broken so had to use the stairs. Also, the noise from the a/d in was horrible. Kept us up all night. Couldn’t move rooms because we knew the hotel was full. How did we know? A woman approached the front desk and asked about getting a room. It was move-in week at the university so all hotels were very booked. The gal at the front desk did not even look up to the lady and apologize that the hotel was full nor did she give her suggestions. In fact, she just rudely said to the woman “no” without ever looking at the lady. My husband never comments on service but he said he was appalled at how the front desk staff treated this woman. Our stay was horrible and we have stayed here before with similar elevator and noise problems. Lesson learned.

Plussat: This hotel was fantastic! It was clean, the staff was friendly, and the room was very comfortable. The pool was excellent and very enjoyable as well. We did not have time to use the exercise room or the sauna, but both also looked well maintained.

Miinukset: The only thing this hotel did not have was a free breakfast. So, if that's important to you, this might not be the place for you to stay.

Plussat: What did I "like".....they were pet friendly and the room was clean. For the price point that we paid I can truly say that not one single thing stands out an being above par and nothing about our experience could be considered exceptional but anything is bearable when your have you dog by your side

Miinukset: The staff seems more concerned with their wedding venue guests than they do their hotel guests. Good luck getting any attention at the counter and good luck finding a parking spot. Everyday you'll find most spots will be filled with people attending a wedding while a 1/3 of their parking lot which is near the building (approx 35 parking spaces) are sitting with rusted, dented giant shipping containers. A pretty trashy scene for a nice hotel if you ask me....... Patio door leaked, Bathroom vent didnt work. Refrigerator was frozen up and didnt work. All table surfaces were sticky for some unknown reason! No trashcan liners. No towel racks by the sink for a hand towel. Pillows sucked. Customer experience is NOT equal to the price point! If you're truly looking for a classy stay..... Do yourself a favor and stay across the street at the Hyatt

Plussat: Location and price.

Plussat: Staff was very helpful and friendly. Room was clean and comfy

Plussat: Fast check in/out. Accommodating staff

Miinukset: Room was average expected more. Food choice mediocre

Plussat: The indoor pool, the lounge area both inside and out, and the bistro's food choices. In the morning, it offers Starbuck's coffee and in the evening, it is a full bar.

Miinukset: The fitness room didn't have much in the way of equipment and weights.

Plussat: Modern feel and large pool

Miinukset: Beds are not Queen size, very small and not comfortable

Plussat: Staff were very pleasant and professional. I loved the Starbucks Coffee Bar. Food was somewhat expensive. Room was very clean, as was the entire campus. Great location for food, shopping, and UM.

Plussat: The room was very clean, bed was comfy, the lobby was very nice, staff was nice. Loved the outdoor seating with the fire pit.

Miinukset: Pool area outdated, pool very cold, hot tub not very hot. The breakfast wasn't included and it was $30 for two orders of French toast and OJ. It was good but not woth that. The market is expensive. $3 for tic tacs.

Plussat: the flotation noodles and beach balls in the pool made it a lot of fun for my kids. My 3 year old can get around just fine on a noodle; the older ones liked playing with the beach balls. The garden and deck access was very nice. Breakfast was delicious

Miinukset: the eggs on the ham and egg croissant were fried and cooked twice over. The yolk was not fully cooked hard, and it exploded onto my daughter's lap while eating it. She loves eggs, but wouldn't finish her sandwich after that. I expected scrambled.

Plussat: Dining off of the lobby was cool. TV's in the booths, very handy, breakfast was good and made fresh and quickly. Also liked the technology in the main lobby. Computers available , a big TV with seating for viewing, a special computer set up to quickly print boarding passed (very convenient), lots of seating for small gatherings. Also, all done with a nice modern décor.

Miinukset: Hallway carpet to rooms seemed old in style, though room was nicely styled.

Plussat: Cleanliness of the hotel and the pool hot tub. Also very comfortable bed. I also enjoyed the courtyard.

Miinukset: Staff wasnt very informative. I tried asking where there was a place to eat or get drinks close by and was told there wasnt much around but a b dubs. Come to find out, the next morning I found out there was actually drinks in the lobby available to purchase.

Plussat: Hotel was clean and location was great. Staff seemed friendly but was only there one night.

Miinukset: My only problem with this stay was someone was smoking pot in hallway or near my room. Did mention this to front desk mgr. but he seemed to feel it wasn't big deal! Don't care if you smoke pot but smell is awful and sickening

Plussat: Very clean.

Miinukset: No continental breakfast for the price. To expensive for what is offered.

Plussat: We only stayed for one night, so this was the perfect hotel. Just a short uber-trip to downtown Ann Arbor and close to any major store (Target, Meijer, a mall) you could want.

Miinukset: Our room got a little warm at night, but honestly it is not something I would complain about. If I had to pick a mild inconvenience, that would be it. Everything else was great.

Plussat: Every thing

Miinukset: Food horrible

Miinukset: Room was not ready well after advertise check-in time I arrived at 4:30, check in time is 3 PM, room was not ready, was trying to get somewhere by 530. Only when I complain to management did I get a room.

Miinukset: Bar tender was rude and bad service

Plussat: Exactly what you expect. Heated indoor and outdoor pool

Miinukset: -

Plussat: Did not eat the breakfast. The Kiwanis convention breakfast was tasty. I did not ask for sugar free jelly or syrup. Table guest spoke about the freshness of the bagels.

Miinukset: Chair Furniture in 426 was worn. But it was so comfortable. Short

Plussat: Clean and big enough room

Plussat: Great customer service

Plussat: The rooms were clean and nice.

Miinukset: They charged for everything. Breakfast was $15.50 for a buffet and there was no option for ala cart or even just a coffee. We arranged a small meeting room and it was extremely expensive (and not ready or clean when we arrived for the meeting). The front desk staff wasn’t able to do anything in a timely manner when we alerted them to the issues in the meeting room. After the meeting we informed the sales/catering manager and she just apologized without any attempt to compensate. Also, the computers to print an airplane boarding pass even cost money to use. We ended up going to the hotel nearby to just buy a coffee and use the computer.

Plussat: Location

Miinukset: First upon late check in... My floor was wet at end of the bed, then bathroom door was so old that it wouldn't close and 3rd... Iron did not work!!!

Plussat: Clean & comfortable

Miinukset: There was a mix up of my room. We were supposed to have 2 queen beds & we ended up getting one king. My adult daughter and I slept in the same bed. It was comfortable, but still a bit disappointed. Staff was friendly & helpful.

Plussat: Great stay! Great location.... everything was perfect for me!

Plussat: Beds comfy

Miinukset: Nothing close

Plussat: The staff were extremely friendly and welcoming

Miinukset: The room was well outdated, the layout was cramped, and the walls were paper thin that you could hear everything through the night...not the best for a good night sleep

Plussat: The staff was wonderful and every evening we came back to freshly baked chocolate chip cookies.

Miinukset: A little tricky to find. Signage could be better. Better lighting over the sink.

Plussat: Great staff. One of the best breakfasts I had from a 2.5 star hotel.

Miinukset: None.

Plussat: No complaints. Breakfast was excellent.

Miinukset: No complaints

Plussat: Great staff.

Miinukset: I have no complaints.

Plussat: The size of the room, the view, the cleanliness. Proximity to good restaurants on/near property.

Miinukset: We rented a suite because there were three of us. There was only one luggage rack. There were plenty of locations where additional luggage racks could be placed. Not all people unpack their bags and dress right out of their luggage. You need WAY more historic pictures of notable women on wall in hallway near restaurant.

Plussat: Great breakfast. Wonderful staff. Comfortable beds. Coffee, cookies and free newspaper in lobby.

Miinukset: Didn’t like bathroom set up. Only a small sink outside of bathroom. Didn’t have much counter space and no place to hang wash cloth or hand towel.

Plussat: Awesime management. They let me park my car fora few extra hours after I checked out

Plussat: I requested 2 queen beds by phone on the day of purchase. 1 bed was selected by thr hotel by error. The front desk manager corrected an error with 2 queen beds.

Miinukset: It was difficult to locate the hotel, because: There was no sign for the hotel off State Street driving North from I-94 West exit. The hotel needs to place a sign on N State Street for the first turn otherwise it's a needle in a hay stack finding h

Plussat: The complimentary breakfast was good and a variety of items available.

Miinukset: The coffee was too strong for my liking but I like weak coffee so as far as complaints go I think that's it.

Plussat: Very positive experience.

Plussat: Very nice and clean! Friendly staff.

Miinukset: A little further away from downtown than I'd expected. My fault though....should have researched better.

Plussat: Great staff, clean place!

Plussat: This is a mid-quality hotel with an adequate breakfast bar and standard rooms. Beds were acceptably comfortable and linens seemed clean. The bathroom was clean and sufficiently spacious for comfortable use. TV, fridge, and simple coffee maker in the room. Noise control was not great, with thin doors and noisy customers in the hallway, but I didn't hear much noise from the parking lot. It's located in the back end of a shopping plaza so no view and requires a drive to get to true Ann Arbor activities, but it is convenient to the highway. It's perfectly fine if you are visiting for game day and don't mind shuttling or driving to park closer to the game, but you won't get a feel for the charm of true Ann Arbor from this shopping mall venue.

Plussat: Location

Miinukset: I like everything

Plussat: Comfortable beds

Miinukset: My room (131) Located 50 yds from freeway ! Heard and felt (vibrations) from every semi-Trailer!

Miinukset: Price and quality.

Plussat: I liked the small scale of the hotel; felt more intimate than a large one.

Plussat: The hotel was very nice and the staff was polite and helpful.

Miinukset: Nothing comes to mind.

Plussat: Clean and modern

Miinukset: Limited breakfast items

Plussat: Bed are comfortable

Miinukset: The back side of the hotel is next to a highway and has constant traffic noice. The beds have down-like comforters but the room temperature stays warm at night so the covers are excessive.

Plussat: I’d stay again

Plussat: I had a comfortable 3 night stay. Clean and comfortable place. It also had reasonable price, compared to other hotels in the vicinity.

Miinukset: I do hope they improve their breakfast menu. Everything was full of sugar, and I don't have sugar-rush getting up every morning!

Plussat: I never write reviews but thought this hotel deserved one. The hotel was not at all fancy but I was pleasantly surprised. Rooms were spotless (and I’m very particular) and very roomy. Carpet was brand new.

Miinukset: It was a little far from campus.

Plussat: I'm a very light sleeper so I liked the fact that this hotel is quiet, even on the middle floor with rooms above and below me. The beds were more comfortable than I expected. The location was good because there are a lot of good restaurants nearby.

Miinukset: My only issue was that I wished that the water pressure in the shower was better.

Plussat: Everything

Plussat: Comfortable, friendly staff,

Miinukset: No free breakfast

Plussat: Excellent value. Room was spacious, bed was comfortable. Location is as good as all the other Briarwood hotels.

Miinukset: My only complaint is that there was an unpleasant odor when first walking into the room, probably from cleaning chemicals or air fresheners.

Plussat: Everything was great

Miinukset: Nothing

Plussat: The room was amazing and so comfortable

Miinukset: Their should be complimentary water

Plussat: Excellent staff and great value. I really appreciated the “cupboard” honor food bar.

Miinukset: Bed was not super comfortable and blankets were very lightweight.

Plussat: Big room with well equipped kitchen & the layout

Miinukset: IT accomodates only 2 adults in a room.

Plussat: The rooms were very spacious, and the bed was quite comfortable

Miinukset: The elevators were not clearly marked

Plussat: The suite was great with plenty of space, well stocked kitchen and high quality furnishings.

Miinukset: The building itself was poorly insulated and I could hear noise from all around me and outside.

Plussat: relatively new, good location

Plussat: leaving it

Miinukset: everything. ugly and uncomfortable rooms. place looks unattended, bad smell, cheap.

Plussat: full size kitchen appliances, dishes, silverware, etc., recliner

Miinukset: lack of wireless internet