Ann Arbor hotellia

Plussat: This is the best hotel in Ann Arbor! It’s a fun little get away down the street. Amazing staff, amazing atmosphere.

Miinukset: My boyfriend and I wanted water late at night, only bottled water is Dasani and they were all our. So I had to drive down the street to get some Fiji water.

Plussat: Spacious property

Miinukset: Nothing

Plussat: The relaxing do to covid19 couldn't do to much.

Miinukset: Do to covid19 couldn't do much

Plussat: The rooms were very clean. Loved the heated toilet seat and shower

Plussat: Nice exterior look

Miinukset: The hotel is outdated and definitely not a 4 star hotel.

Plussat: Location was great for Ann Arbor visit.

Miinukset: First room assigned was by elevators and ice machine, so asked for new room. Was reassigned, but last nite of my stay, the hotel hosted a wedding and dance. The music from the Grand Ballroom, was so loud that I called down and complained.

Plussat: Clean, follows stringent COVID protocols for cleaning.

Plussat: Room was OK.

Miinukset: Corridors were old and dirty. Elevators smelled like cigarette smoke. First thing I was asked upon entering the hotel was ' Are you guest here?'. First thing anyone through the door should be addressed with is "Hello, how are you?'. Basic hospitality.

Plussat: Beautiful!!!!! There is an absolutely friendly staff, a great view and comfy everything from the shower to the pillows!!!

Plussat: Very very Clean & comfortable

Miinukset: Nothing...

Plussat: I liked everything. The showers were awesome, the beds are SO comfortable I didn’t wanna get out of it. The tv is a decent size! :)

Miinukset: I wish there were a smoke area closer that the main lobby doors because we are on the fourth floor and it’s a hassle, other than that it’s great.

Plussat: The walkout door to the pool and room service. The bathroom was very nice.

Miinukset: The room service dishes were a little dingy, like detergent film. Food prices were a little high for what you get.

Plussat: Walkable distance and easily accessible from all the city restaurants and the Umich University.

Miinukset: No free breakfast and the parking was $25 per night.

Plussat: The atmosphere and the location were great !

Miinukset: Room size was small for the price

Plussat: The location is perfect for what we like to do in Ann Arbor.

Miinukset: The room was way too hot, but they gave us a fan to make it a little better.

Plussat: Great place!

Plussat: Nice location close to everything,

Plussat: Really cool and unique space in a fantastic location.

Miinukset: We had to wait OVER ONE HOUR for valet parking. The valet staff clearly did not have an idea about how it should work. We could have walked to the car several hundred times in the time it took for them to retrieve the vehicle.

Plussat: Fantastic decor, great bar, really big, comfortable room, amazing location!

Miinukset: Expensive, but you get what you pay for.

Plussat: Nice vibe to the hotel

Miinukset: Toilet kept running

Plussat: Perfect location and friendly staff.

Plussat: Great location to the University of Michigan

Plussat: The hotel has a great location and the staff were attentive and polite, despite the local business shutdowns at the time.

Plussat: The hotel has a very cool ambiance, with a beautiful lobby and well-decorated rooms.

Plussat: Bed was comfortable

Miinukset: Old and not well kept. Staff was not professional in appearance. Smelled like marijuana in lobby.

Plussat: Location

Miinukset: They charged me twice and won't own up to it .. very shady employees ..

Miinukset: The room was dirty, stains all over the floor and the chairs. The sliding glass door didn’t lock, just had a bar to keep it from opening. The toilet seat was broken and the bathroom was dark. Beds were suppose to be queens and weren’t

Plussat: That I was greeted upon entering the door upon checking in. When I asked for extra towels and wash clothes they were given to me with no questions asked and without delay. I truly enjoyed the experience at that hotel and I will stay each time I visit MI.

Miinukset: the hotel had the accommodations for the breakfast in place of the full continental breakfast I was looking for. In theory I was not in dislike because they came through with protein.

Plussat: Nothing

Miinukset: Yes. The room had visible cobwebs, broken plaster, dirty toilet, broken microwave, dirty tub, wifi which was not working. It smelled musty, had many dirty surfaces. The halls smelled of cannabis and the front desk was dusty and disordered.

Plussat: Experience

Miinukset: My clean sheets weren’t ready

Plussat: The hotel was dirty the staff was rude and the amenities were not open the food was old and hard I had to go to the emergency room on the day I was supposed to check in and they took all my stuff out of my room and and make me wait outside

Miinukset: The manager make me wait outside for my ride cuz I did not re book The Room and I explained to the manager that I was sick I had just returned back from the hospital and he was very rude to me and I had to wait outside in that hot weather waiting

Plussat: Thank you for a nice, comfortable stay.

Miinukset: N/A. Guest rooms could use an update but it appears updates are in process and no complaints. Thank you.

Plussat: The king bed was so comfortable and relaxing.

Miinukset: Bathroom looked like someone had just repaired the wall by the tub but didn't paint over the repair.

Plussat: It was inexpensive

Miinukset: It was dingy and old looking. Staff was rude and not very helpful.

Plussat: Multiple entrances to be closer to your room

Miinukset: Could not get the WiFi or TV to work. When we called the front desk about it all we were told was to change the input. Over the stay never got the tv to work

Plussat: Helpful staff. Great location. Good price. Decent room

Plussat: Location and clean

Miinukset: Bathroom was very small

Plussat: The room had a weird smell when we walked in. It just did not feel clean. breakfast was given in a sack because of the Covid-19 no dine in breakfast was allowed which was fine and we understand that. The bed was pretty comfortable. We did not have a good stay because other quests that were staying there were very loud and obnoxious and let their children scream and run around the halls. I felt like this should have not been allowed at all, but went on for a couple hours! We were very upset we could not sleep at all.

Miinukset: Loud noise from unsupervised children past midnight. Screaming argument that continued for some time at 4:30 Am. Minimal sleep first night. Second night was better. Management was slow to respond to loud noises and unsupervised children.

Plussat: Easy check in and access to room.

Miinukset: Loud people next door. Thin walls.. Many unoccupied rooms in the hotel and they seemed to bunch everyone together which was odd especially given the current circumstances. I would request to have more separation if possible next stay

Plussat: I ordered delivery and when it arrived the deskworker noticed I ordered food and got us forks n cups

Miinukset: Only knit picky thing was that there was a wrapper on floor on stairs when we arrived and was still there when we left You would’ve think someone would’ve noticed it within a 12 hour period

Plussat: Small table outside the room was useful.

Miinukset: Food was left in the mini fridge from the last guest. Bar soap from last guest was left in the shower. Bathroom sink was clogged.

Plussat: The set up of rooms. The pool. Coffee was amazing.

Miinukset: Hot tub was extremely hot. Too hot to enjoy.

Plussat: The indoor courtyard was adorable and the breakfast was awesome!

Plussat: Everything

Miinukset: Nope

Plussat: Location was good, layout was good

Miinukset: Restaurant closed , so no food, no operational elevator, bar was poor, non functioning doors from the outside in.

Plussat: It's a beautiful hotel,the staff was friendly. The breakfast was nice.

Miinukset: I had called the day before to make sure the pool and jacuzzi was working. Because I have been to this hotel several times before and the jacuzzi is always out of order. They assured me it was working. Only to find out it after checking in, it was not.

Plussat: Accommodations, guest services

Plussat: Have stayed here many times. Staff always helpful. Very comfortable hotel.

Plussat: It was good.

Plussat: Staff were extremely friendly

Miinukset: Furniture is getting dated. Mattress was starting to sag.

Plussat: Very helpful staff and nice clean facility. Pool opened our second night there and was nice and relaxing.

Miinukset: ice machine broken on our floor.

Plussat: Amazing staff

Miinukset: No one at front desk when arrived. Had to go looking for someone. Went to Happy Hour for March Madness. Few people but could not get waited on. As the evening progressed, more people came in and left without being waited on. Shower dirty, ice bucket dirty

Plussat: Cleanliness and pool

Miinukset: I informed staff at checkout that I was a little dissatisfied due to running water sound that started around 230am an lasted like 3hours an they just said they would look into it. I think that a manager should have come talk to me. But nothing.

Plussat: Staff was very friendly. We liked that they made an extra effort to clean the room due to the housemite allergy of my daughter.

Miinukset: we could hear the TV in the room next door all evening. It was pretty loud.

Plussat: It was okay

Miinukset: I was emailed that I would receive the romance Package at NO CHARGE. They argued with me and made me pay. On top of that they charged my card serval times and now my account is at negative because of it!

Plussat: Nothing really.

Miinukset: It was not clean. The pool was slippery asf. The bed smelled like sweat and body odor from someone else. There was hair left on the bathroom walls and no not just in the shower. It smelled and just wasn’t clean. Too small for a “two bedroom” and it was not kid friendly at all. I didn’t know dogs were allowed there and we have allergies I would picked a different hotel. Especially for the price of $150/night. Very disappointing.

Miinukset: No breakfast, no microwave in room. Beds to small. Terrible stay, I won't be returning.

Plussat: My family and I enjoyed the the pool it’s one of the biggest indoor pool we have been to at a basic hotel. The pool terrace has a great night view and a nice fireplace.

Miinukset: Due to COVID-19, the room was not properly cleaned nor sanitized. My husband and I enter the room before the kids to disinfect the room and used Clorox wipes to clean the surfaces. However, the desktop chair and T.V stand was dirty. To stop the spread of this deadly virus and protect your family, please people double check your rooms and disinfect them before your stay.

Plussat: Location is great for what we're here for

Miinukset: Breakfast hours. Needed to be earlier for our appointment

Plussat: The facilities were immaculate, the room was one of the nicest and cleanest we've stayed in for this price bracket. The housekeeping staff deserves a pat on the back, and the gentleman dressed to the nines at the front desk during check in was awesome - he was very personable, warm, friendly and made us feel like we were in good hands should any issue arrive. 5 stars easily!

Miinukset: The jacuzzi rooms are private to the bathroom only - making them open to the entire room would be much more romantic. This is how these rooms used to be before the new owners purchased the property and did a very extensive and gorgeous remodel to the property. The remodel is beautiful and I have no issues otherwise because the jacuzzi tubs are large enough to fit a man of my large stature of 6'8"320lbs+ and my not dainty wife with plenty of comfort. The water quality is great and the tubs fill rapidly, so this truly is not a complaint.

Plussat: That it was clean comfortable places to go

Miinukset: I felt that the breakfast could have been better and more

Plussat: Very relaxing Spa tub

Miinukset: The beds are uncomfortable.

Plussat: Great location, clean, comfortable and a good breakfast.

Miinukset: No

Plussat: The room was immaculate. Very clean, and comfortable. We got the room with the spa tub and it was also very clean and comfortable. The hotel was very peaceful and quiet.

Miinukset: Fire alarm went off 3 times during the night. Hotel did not offer any compensation or even an apology when checking out.

Plussat: Very courteous staff. Snowed during our stay and the next morning there was someone from the hotel cleaning off the cars

Plussat: Very clean

Miinukset: The mattress is lumpy, the hotel should spend money to refurbish the mattress

Miinukset: Noisy pool area at night.

Plussat: Great location. Friendly staff. Clean, comfortable, quiet room. Nice breakfast included.

Plussat: Most of everything about this hotel are great, however I think the room decor is outdated. Overall it is a fantastic place to stay, we love the gym and the pool tables. A+

Miinukset: The room decor.

Plussat: The locations, the rooms were nice and clean and staff was friendly.

Miinukset: The breakfast was just okay. There could have been more hot foods, like a breakfast sandwich.

Plussat: The evening staff they went above and beyound

Miinukset: Very caring and knowlegdable evening staff

Plussat: Very clean room, quiet and easy access to the surrounding area. The hotel staff was very respectful and helpful. Very easy check-in and check=out.

Miinukset: Due to Covid, the swimming pool was closed. There also was not a breakfast that you would usually see at hotels. This is not the hotels fault so I did not feel it was right to penalize the hotel for Covid.

Plussat: loved the room

Miinukset: there was a soap wrapper in the shower

Plussat: Everything else!

Miinukset: Do to covid 19 I miss a hot breakfast but I understand!

Miinukset: Breakfast was very disappointing- even with Corona

Plussat: Customer service that was provided by the hotel was the best thing about this stay.

Plussat: The room was so nice. Loved it.

Miinukset: The fact that I still don't have my $15.00 incidental fee returned back to my card.

Plussat: Location and bike storage

Miinukset: No

Plussat: Rooms are good size and the area has everything you need

Miinukset: no

Plussat: The staff was super friendly and helpful, wish we didn’t have to leave!

Miinukset: Nothing really, super happy

Plussat: Very good. Modern, clean, very helpful staff. Rooms with 2 king beds instead of classic queen size.

Miinukset: Shower water pressure a little bit low

Plussat: Smells nice. Clean room. Great location.

Miinukset: Nothing

Plussat: No breakfast

Miinukset: The price

Plussat: due to covid breakfast was superficial, juices and coffee available 24/7. seemed to be to busy during the day with more than usual cleaning.

Plussat: It’s was within a good distance of the hospital

Miinukset: The overwhelming smell of room freshener from the time you walk in to the elevators was terrible. Our rooms air conditioner didn’t work and the toilet didn’t flush. They did switch our room out but at midnight.

Plussat: Very clean and cozy environment.

Plussat: The location was perfect. All of our needs could be met within a mile or two.

Miinukset: The breakfast was not acceptable. There was no fruit, toast, protein (like eggs), or cereal. Poptarts are not breakfast!

Plussat: The price

Miinukset: I was sound asleep and another guest tried to come into my room. Then the front desk called and was incredibly rude. Asking me why I was in that room. The front desk had made a clerical error- no apology for being rude or terrified about being woken up.

Plussat: The staff is always welcoming . This is my go to hotel in the area

Plussat: Very clean, staff was very friendly especially considering this was during the covid 19 scare.

Miinukset: We were on the freeway side and it was quite noisy next time I would ask to stay on the other side of the building

Plussat: I had a great stay. Great value for the location (walking distance to a supermarket, easy access to the university) and quality. The room was very clean, and it's great that the property is 100% smoke-free. Plus, the shower isn't super short like in many hotels. Had a great stay and would definitely stay here again.

Plussat: Very clean and nice staff

Miinukset: Remember cups

Plussat: The staff. Hotel employee at the front desk is a wonderful young lady. Made me feel very welcome. She is definitely an asset to your property! Thank you !!!!

Miinukset: The mattress in the room was too high from the floor. I am a 5'6" female. I had a very difficult time getting up on the bed. I am also handicapped from a stroke 19 years ago. I will return to the area again, but will chose a different hotel.

Plussat: The location is excellent. Parking is great. Breakfast is good and plentiful. Facilities seem to be clean.

Miinukset: The beds were too high for me. I am 5'6" and had a great deal of difficulty getting up on the bed. I was in a regular King room. Something should be required to be done about this, since the motel staff didn't think it was a problem.

Plussat: Breakfast, location, and price

Miinukset: Accidentally charged twice but it is now solved. otherwise, everything was great. I still recommend this hotel.

Plussat: great location and had a pool for the little

Miinukset: the room was a little small bathroom didn't have a place to hang a towel (or wet suit)

Plussat: the breakfast

Miinukset: I picked this hotel because of the hot tub. due to medical reasons the hot tub was a deciding decision. the hot tub did not work. it was broken.

Plussat: Lots of towels...clean

Plussat: comfy pillows, good breakfast, quiet, pool, work out area, fridge and microwave in room

Miinukset: could use a little more cleaning, doors slam, would be nice to have a larger lobby to lounge

Plussat: Management, location

Miinukset: Window coverings need replacement, didnt come together sufficiently to give privacy

Plussat: The receptionist that we had when arriving to the hotel was so friendly and knowledgeable about the area. Was able to tell me fun things to do with my 2yr old that were close by. The breakfast was subpar but a wide variety.

Miinukset: I feel like the only way you could get a good nights sleep is if you were on the top floor. The floors and walls were so thin, you could hear every step that was made above you. Of course my room was right under a room with wild children.

Plussat: The breakfast was terrific. The spa was also relaxant.

Plussat: Good Location and breakfast was very good. Room was good but bed was not as comfortable as I like, but good enough.

Miinukset: First day I returned to my room at 10 pm and the room was not made. I went to tell the font desk to make sure the second day they make the room and they answered that why I was complaing so late. I told them I just got into the room after a long day.

Plussat: Everything was great. I love sonesta suites.

Miinukset: Just the spider I found in the tub but everything was great. Also the door to the bathroom touches the toilet to close.

Plussat: We have stayed here often and usually have a great stay

Miinukset: Apparently on the weekends there isn't anyone to fix plumbing leak in the kitchen. In order to wash dishes in the kitchen we had to use towels to soak up water that leaked. Inconvenient.

Plussat: Everything! I have stayed at the same exit in A2 many times, and have missed out on this one! I’ll never stay anywhere else! Amazing suite. Hot full breakfast. Light warm dinner Tuesday and Wednesday. Every staff member was phenomenal!

Plussat: location, amenities

Plussat: Spacious room

Miinukset: I reserved this room as the website said the outdoor pool was open but it was Not

Plussat: This place exceeded my expectations. The room was so much bigger than expected, felt like I got way more for my money.

Miinukset: Accessibility due to Co-vid. No ones fault. Extremely impressed with the precautions taken.

Plussat: Just a good place to stay

Miinukset: Did not know there would be a $-- deposit, did not like that.

Miinukset: Booked room advertised as a 1br suite with king bed. It was a 1 bedroom suite but had a double bed, not a king. Complained to mgt. and was told they didn't have any king beds available & wouldn't make an adjustment in the room rate. Unacceptable

Miinukset: Hear road traffic

Plussat: The hotel was close to where we wanted to go and who we wanted to see.

Miinukset: I called to see if there were any stairs in our room or to get to our room and they said there were stairs going up to the loft where the king bed was. I told them I have rheumatoid arthritis and fibromyalgia and cannot so a lot of stairs and asked if we

Plussat: Finally being able to stay at the hotel.

Miinukset: I shared the room with someone and they were arriving before me, but apparently I was unable to add them to the register so they could check in before I got there. I ended up paying for changing my flight to an earlier flight. Other than that it was a great experience.

Plussat: Location

Miinukset: The price increased by $65 within a day. The pool and other facilities that are advertised are not available; they don’t tell you that on the booking site. I found out at time of check in. The rooms are much smaller than they appear in the photos and we found left over food items in our room. Also, parking is not included with the high price and you need to pay to park in a nearby parking garage. The only part I liked about this hotel is the location.

Plussat: Location was great. Staff were very helpful. Loved the breakfast!

Miinukset: Nothing.

Plussat: Best location in town, great rooms, indoor pool and gym!

Miinukset: No door on the shower water got on the floor almost slipped and fell when I was going to sit down on the toilet

Plussat: Extremely clean and roomy!

Miinukset: Nothing that I can recall; everything was perfect!

Plussat: Location was perfect, staff was very accommodating and very helpful during our confusing and unsure of pandemic requirements time! We will definitely stay here again and it was walking distance from many places to eat and shop

Miinukset: Nothing and I don’t say that often but absolutely nothing was disliking about this property or staff

Plussat: Location to events we were participating in.

Miinukset: Whole hotel common area was under construction. We weren’t told this at booking. The “restaurant” was a small conference room. Not great for a breakfast w a hockey team. Also, from Friday, the whole hotel was seemingly overrun with folks smoking marijuana. The smell was everywhere. The staff also wasn’t accommodating or sympathetic to our needs given the construction.

Plussat: The front desk tried to help with WI FI problems with no luck. So...she was nice

Miinukset: They were remodeling and very dusty. The 1st floor, where the restaurant was, in the midst of remodeling that floor too, had a very strong odor of backed up sewer smell. It was nasty. I didn't even get my free breakfast because the smell was so strong and dust EVERYWHERE. I saw NO extra measures of disinfecting at all with the corona virus outbreaks. No sanitizing of highly touched items or places. Actually, no sanitation was seen at all. Only saw the front desk worker, and I was in and out my whole stay. Didn't even see 1 housekeeper. Would NEVER stay here again. It was way over priced for a honeymoon suite with a jaccuzi tub that was only the size for one person!! Save your hard earned money and stay somewhere else. We wish we did!!

Miinukset: The room was absolutely discusting! We ended up leaving. Sticky substances on the tables, smears on the sheets multiple hairs all over the bed, hairs in the bathtub, floor covered in food crumbs food crumbs everywere. It wasnt cleaned at all. To make it even worse they upgraded us to a new room and it to was discusting just like the first room! Will never ever stay here.

Plussat: Staff did a fantastic job. She worked so hard to find which assessable room that has a roller chair. She found stand seat! I enjoyed stay overnight.

Miinukset: I couldn't figure out how turn the curtains down, it has an electric remote that one I couldn't figure out how to turn down and up. Annoying The bathroom has no heat while taking a bath brr!

Plussat: Heat did not work in my room, the bathroom had hair all over it from the floor to the tub to the folded towels. There were people smoking pot in our hallway it smelled like someone rolled over a family of skunks, it was a NON SMOKING HOTEL.

Plussat: The room was exactly what we wanted. If I stay there again, I would like to be able to request that room.

Miinukset: The breakfast was not as good as other hotels I’ve stayed at. The food wasn’t kept warm enough.

Plussat: Helpful, warm and friendly staffs

Miinukset: No guests laundry facilities

Plussat: It had all the amenities I wanted but we couldn’t use anything because of the shutdown... Which was not the hotels fault on any part...Nice morning view in back.

Miinukset: They charged me full price still... haha

Miinukset: Staff member went into the room and stole my girlfriend purse that we left, when we called 15 minutes after leaving and realizing they said no purse was left.

Plussat: Comfortable

Miinukset: Restaurant was closed due to COVID-19

Plussat: Staff was professional, friendly and accommodating. The suite was quiet, spacious, clean and well-kept. Complimentary laundry room for guests was a great bonus. GREAT.

Miinukset: There wasn't really anything I didn't like. The only minor mention is while the pool area is light, airy and large, including a 10-person jacuzzi that is properly heated, there were few if any clean towels stocked the two times I was there.

Plussat: 2 bedroom , 2 bath ..with queen beds

Miinukset: EXTREMELY NOISY AND MESSY “ team “ guests that literally took over the entire lobby and tv area Living room furniture old , no tables

Plussat: We liked the furnishings in the room. And the courtesy upgrade because of being sold out of the room I reserved was very much appreciated. The beds & pillows were comfortable, and the shower was nice.

Miinukset: We had a room facing a courtyard, and both nights we stayed there were young men out there past our bedtime that were quite loud.

Miinukset: They didn’t turn the fire on outside. The pool was closed.

Plussat: Very clean and well keep

Miinukset: No ice in the common area

Plussat: Great space for fanily

Miinukset: Everything was great

Plussat: Staff was very nice

Miinukset: Dirty mirrors Dusty shelves

Plussat: lots of space in the room, very new and clean

Miinukset: difficult to figure out where to go to enter - but once we found it we were fine.

Plussat: Great design, clean place. Overall a great stay.

Miinukset: Unfortunately, Saturday breakfast starts at 7:30, not good when you have to be somewhere early, however the staff for out as much as they could by 6:30

Plussat: Big room

Plussat: Spacious rooms . Good breakfast. Very clean and modern throughout.

Miinukset: Liked everything.

Plussat: The room was far above expectations.

Miinukset: Children running around the halls.

Miinukset: They gave us nasty dirty sheets on the sofa bed , with hikes in the comforter. Took the hotel clerk too long to replace them and was t accommodating for a handicap 86 year old woman that I had with me It was t like the other Hampton's that I've staye

Miinukset: My only issue was the heat in the room. It's a bit hard to moderate the temperature, and have it stay that way. I woke up a couple of times during the night because it was so warm.

Plussat: Good breakfast, nice staff.

Miinukset: Uncomfortable bed and the blanket texture was rough.

Plussat: Wonderful staff that was very accommodating

Plussat: good location ok breakfast

Miinukset: There is one shirt which is not mine in my room when I came back one day, no clerk told me exactly who it belonged to before I left the hotel. There are footprint which is not the texture of my shoes, in the restroom floor when I came back one day.

Plussat: The grab and go breakfast was awesome.

Plussat: Room was clean and quiet. Staff was exceptional.

Miinukset: Strong foul odor in hallway outside of the room.

Plussat: I wish it was open but i understand because of the pandemic. I wish they had hot food

Miinukset: The bed was so comfortable

Plussat: Nice place with a decent price.

Miinukset: The double queen size room is a little bit smaller than other hotels.

Plussat: Breakfast was great, dining area clean.

Miinukset: No

Plussat: front desk staff was very friendly

Miinukset: with coronavirus, the hot breakfast was closed, understandably. But the "grab bag" breakfast was simply terrible. A pack of poptarts, a green banana and a small bottle of water. a little more variety would have been great. a muffin perhaps.

Plussat: Leaving

Miinukset: Room was incredibly hot when i notified the front desk they told me it was too cold outside to turn on and air conditioning or fan and there was nothing they could do so i was stuck with a room at near 80 degrees and sleep did not come easy never again

Plussat: A very cosy hotel with very helpful staff. spacious room, good breakfast, good shuttle service, good laundry facilities, free Wi-fi. A huge value for money! Love to come back and stay in Hampton Inn (North)!

Plussat: Hotelli oli asiallinen ja hinta-laatu suhde oli hyvä. Palvelu oli hyvää ja huone oli mukava. Vuode ja tyynyt olivat mukavat.

Miinukset: Uima-allashuoneessa pitäisi olla suihku, jossa käydä ennen altaaseen menoa. Muuten uima-allas oli oikein mukava.

Miinukset: They charged 17% for taxes and fees when it’s usually 11%.

Plussat: Nothing

Miinukset: Customer service was poor. Front was rude and not helpful. Wifi was really bad.

Miinukset: Sometimes they charge 17% taxes and fees when it should be 11% taxes and fees I don’t understand it. It makes me pick another hotel.

Plussat: The hotel was very dirty and had mold and bugs and Management did nothing

Plussat: When I entered the assigned room, it smelled like cigarette smoke. Because I had been asked to pay an extra $40.00 charge cared deposit to cover damages including smoking damage, I immediately called the manager and she changed my room instantly.

Plussat: Do not stay here!! They won’t give me the real owner or managers information! So I may send video to the news of the bugs that are in the room and what my entire stay was like. Everything was UNACCEPTABLE! Owner please contact me!!!!

Miinukset: Do not stay here! Still trying to reach owner! I have video & pictures of black bugs in the room! RUDE STAFF ignored that my microwave & remote never worked. I was told to use the one in the lobby. Never offered a new room. Owner must be advised ASAP!

Plussat: Location

Miinukset: Sink drained slowly, carpet less than clean, property seems run-down, would not stay there again

Plussat: Location

Miinukset: Little too much cleaner smell

Plussat: It was an affordable hotel within good driving distance of downtown Ann Arbor.

Miinukset: Bathroom was cramped. stain on the sitting chair as if someone had a fruit snack in their pocket and it exploded. A couple very small, winged insects were spotted in the sink and quickly disposed of. Breakfast ended before checkout which we weren’t

Plussat: We came for the Michigan game and it was within a good distance of the stadium.

Miinukset: The bathroom part with the shower had a bunch of plastered holes in the walls where something must have been at some point. There were also little gnats coming out of the sink backflow drain. We plugged that up with tissues.

Plussat: Able to walk out the room to smoke.

Miinukset: Staff was very rude

Plussat: This location is very quite. The room was clean, attractive, and stocked very well. They have ‘lending’ cabinets in which you can check-out additional items for your room. ( ie. board games, large coffee maker, toaster oven, etc...) The hallways are lined with beautiful paintings of dogs and a couple other animals. Nice touch! This hotel will become our weekend getaway spot when we come to Ann Arbor.

Miinukset: I did not dislike anything.

Plussat: I love everything about it

Miinukset: Everything was great

Plussat: Friendly staff, free laundry, great location

Miinukset: Room (especially the bathroom) was a little dirty.

Plussat: The fact that the rooms were suites and contained kitchenettes

Miinukset: Needs updating. Tv didn’t work, elevator was out of order, internet was spotty, hallways smelt awful (cigarette smell)

Plussat: Everything!

Miinukset: No!

Plussat: Front desk staff, especially hotel employee in afternoon, very helpful. Cleanliness seemed excellent.

Miinukset: Decor was tired. Ventilation could have been better—cooking smells permeated hallways.

Plussat: The hotel was amazing,the staff was wonderful and my stay was great!

Miinukset: No it was awesome and clean

Plussat: Staff was very friendly and helpful. The room was very nice for the price. The amenities where very nice and the hotel went far to make me feel comfortable.

Miinukset: It was a little noisy late at night and the hall had a very strange food smell.

Plussat: The suite was clean and odor free. The kitchenette was fully functional and reasonably supplied. We were very comfortable and felt secure here. Staff was very helpful and friendly. We could not have asked for a better stay.

Miinukset: Nothing that would keep me from coming back. I would have liked a standard coffee maker that brewed more and stayed on longer.

Plussat: The design of the room

Miinukset: Nothing we didn't have any problems

Plussat: This hotel offers free laundry for guests, a “grocery store” inside that has anything you could need, board games that you can check out, a 24 hour gym, & the entire place is very clean & well kept.

Miinukset: None

Plussat: Very clean, great price, staff was very friendly

Plussat: full size kitchen appliances, dishes, silverware, etc., recliner

Miinukset: lack of wireless internet

Plussat: Cleanliness

Miinukset: No security

Plussat: Bed was comfortable

Miinukset: Elevator walls were dirty as were the floors.

Plussat: Every thing

Miinukset: Food horrible

Miinukset: Miserable bar staff. Heating in room did not work

Plussat: Clean & comfortable

Miinukset: There was a mix up of my room. We were supposed to have 2 queen beds & we ended up getting one king. My adult daughter and I slept in the same bed. It was comfortable, but still a bit disappointed. Staff was friendly & helpful.

Plussat: Location was easy to access all areas of Ann Arbor.

Miinukset: Hotel feel a bit old and run down. Walls very thin so you could hear noise from hallway as well as other rooms. Bathroom was unusually small.

Plussat: Clean and big enough room

Plussat: It was ok

Miinukset: The beds were to high. Could hardly get in them. Construction going on and staff when checked in asked some crazy questions

Miinukset: The heater was difficult to control

Plussat: Room was emasculate and staff was great

Miinukset: No. Great hotel.

Plussat: Hot shower with good pressure. Starbucks in rooms. Nice feather bedding.

Miinukset: Loud doors and toilets. Every door slams shut, and not quietly. Can hear every entrance and exit around you at all hours. Toilet flushes loud, like an airplane toilet.

Plussat: Staff was nice, facility was lovely!

Plussat: No hassle check in even late at night. Basic affordable lodging. Clean hotel.

Miinukset: Basic lodging

Plussat: Everything from the location to the staff was great.

Plussat: I like the nice peoe at the desk ..cleanliness quiet and overall a great place to stay .

Miinukset: No complaints

Plussat: It was clean, quiet, and had very friendly staff.

Miinukset: Nothing I could think of during my stay.

Plussat: Convenient location.

Miinukset: When I checked in, the host asked for my email. When I asked her why she needed that, she stated she was fairly new, and didn't know why. I told her that's why there's so much identity theft today; too much info is requested for unknown reasons!

Plussat: The price

Miinukset: The hotel was very aged. The drains in the tub were blocked. They did drain eventually. This hotel at best is a 2 star. Very aged on the inside. Rooms, very shabby.

Plussat: The friendliness of the staff

Miinukset: The bed size seemed a little small for being a queen size bed.

Miinukset: Was charged for a smoking penalty in a non- smoking room. My son ONLY smokes outside! Some cleaning person determined that it smelled like smoke - so they just helped themselves to my credit card and charged it $250!

Plussat: Easy to book no problems

Miinukset: Nothing

Plussat: Location and price

Miinukset: Not very clean food on floor kitchen highly outdated.bed was really hard

Plussat: I didn’t really get her name but she was very pleasant and helpful

Miinukset: There’s nothing not to like

Plussat: Location close to Michigan Stadium.

Miinukset: "Breakfast" bar was really just granola bars and muffins served grab-and-go in the front hallway. Mattress was very firm and uncomfortable.

Plussat: Easy access to highway and downtown. Staff was helpful

Miinukset: Toilet overflowed in the night and we had to change rooms.

Plussat: The female front desk clerk in the evening was ok.

Miinukset: The room was not clean, No towels, Phone was not working. The heater was not working properly.It also made a lot of noise

Plussat: Breakfast was great

Miinukset: My room could of been cleaned alot better than it was.

Plussat: Great convenient location.

Miinukset: My room had not been properly cleaned. The floor had not been vacuumed. The bathroom light has a hard time turning on and quite frankly it looks like someone could have been murdered in the bathtub and no one cleaned it all the way. The heater/air was so loud it was very hard to sleep.

Plussat: Location

Miinukset: Toilet constantly refilled with water all night. The safe was locked so we couldn't use it. Called front desk for help but gave up after waiting 30 min.

Plussat: The rates were good and the room was clean

Miinukset: The bathroom light flickered and took forever to turn on

Plussat: Location

Miinukset: Beds were not properly made up and it appeared in one instance that the sheet on the bed was not clean. Also bathroom was not the cleanliness and the bathtub was left uncleaned, there were a half roll of toilet paper instead of a full roll of toilet paper and the floors did not appear to be properly vacuumed and mopped.

Plussat: The room.

Miinukset: I was double charged.

Plussat: Did not eat.

Miinukset: It sufficed my needs. Clean n comfortable. Only one night. Checked in late and left early for court appt

Plussat: Great location, good price, very convenient for shopping & restaurants.

Miinukset: no

Plussat: The location was good...thats all.

Miinukset: The beds were old and broken down, the toilet didnt stop running...not a good situation at all.

Plussat: location

Miinukset: poor breakfast, peeling paint

Plussat: close to highway

Miinukset: beds very uncomfortable, didn't even have bed skirts on them! you would think even for $60 it would have been a little nicer. in room movies ere $15.99 which is ridiculous.

Plussat: Convenient location

Miinukset: No coffee making equipment in room

Plussat: The breakfast deal with Big Boy

Miinukset: I can't believe it was that expensive and there were no hair dryers, the key didnt work, no aaa discount, etc. way over priced. Will never stay there again.

Plussat: The hotel was very clean and conveniently located for Parents Weekend for University of Michigan.

Miinukset: The price was ridiculous for the rooms.

Plussat: Very convenient for visiting the University of Michigan's North Campus. Having a large granite counter with a sink and mirror outside the bathroom really helps more than one person get ready, There was room on the floor of our "Superior King Room" (next to the desk) for us to put a twin air bed that allowed our child to visit us overnight vs. staying in the dorm.

Miinukset: The heater was difficult to accurately control. It took awhile to find a setting that wasn't over the top hot or freezing. When we did, it was comfortable although a bit loud.

Plussat: It was convenient.

Miinukset: bed was a little small

Plussat: The extra desk space made working on the road easier.

Miinukset:

Plussat: Very predictable. Close to where we needed to be for a wedding and to the amenities of Ann Arbor.

Miinukset: Beds were lumpy and uncomfortable.

Plussat: It was cute and it smelled nice when leaving in the morning. The room was spacious.

Miinukset: The bed wasn’t as comfortable as other hotels I’ve stayed in. The sheets and towels made us itch all over and when asked if they could be replaced while we were out to dinner or use a hypoallergenic detergent on a new set they didn’t have any nor were they replaced when notified they didn’t have any.

Plussat: Quick to check in/ out. Very clean!

Plussat: Excellent atmosphere. Clean, smelled nice. Great place

Miinukset: No microwave in 114

Plussat: Everything

Miinukset: No Breakfast in the mornings

Plussat: Shower

Miinukset: AC noise

Plussat: Great, Clean and Easy Access to the city!

Miinukset: Bad service

Plussat: The staff was very friendly and helpful. Room was big and clean. Would definitely stay here again !

Plussat: Clean, large rooms and bathrooms, great staff.

Plussat: Convenient, courteous staff, great breakfast.

Miinukset: Everything was great.

Plussat: The front desk clerk

Miinukset: I got a queen room when I was supposed to have a king bed