L'impérial Palace

An amazing location. 2 ..so much fun things and activities around the hotel and the lake ... spacious and clean rooms with awesome interior... the breakfast was really great and the restaurant staff are so friendly... the view from the room is breathtaking... the staff at front desk and concierge were so professional and friendly... Valet parking guys are amazing as well .. housekeepers are so nice ... all staff are great and professional. Will definitely come back again.

Nothing not to like

Best location in Annecy and in France! The staff at front desk are so professional, helpful and so nice ! Valet parking staff are very nice as well . In general all of the hotel's staff are amazing. The room is spacious and clean with great views.

Nothing not to like about this hotel.

best hotel in Annecy. service is even better than some of the five star hotels. we watched the lake festival in the room. amazing experience. quite expensive but it's so worth the money.

Great location on the lake. Rooms were spacious, comfortable and clean. Room Service, Housekeeping and reception staff were all efficient and dealt with any requests promptly and efficiently. Special mention of the Concierge staff who were all very obliging and friendly. Buffet breakfast was good

The only disappointment was the Brasserie. The 39 Euros menu remained unchanged for the week that we were there. The service was slow and some of the Staff were surly. Of concern was finding the two fire escape doors on our floor (5th floor of 8th) locked at all times. Was told by a member of staff that these doors would open automatically in the event of fire but this was not reassuring. We were not made aware of any stair access to our rooms and had to rely on the two temperamental lifts which were often full.