Saas-Fee hotellia

Plussat: Everything else was perfect

Miinukset: Only problem was I was with a mate.and it's not a twin room..its a double bed.

Plussat: Great Service,the owner will go extra mile to make your stay comfortable, inkl. Pick up, drop off and ski lockers close to slopes, Great breakfest,

Plussat: Hospitality out of this world

Miinukset: Nothing

Plussat: The owner was very helpful with suggestions for hikes and views for the short time we had in Saas Fee. We wish we had planned more time there. The breakfast was the best we had in over a week in Switzerland and their special dinner was an added plus. I would highly recommend it.

Miinukset: A little more space for luggage would be nice. The safe took up a lot of room in the closet.

Plussat: Breakfast, cleaness, the balcony and the personal touch from the owners. You also get a free of charge day pass to use all cable cars and buses in the Saas Valley!

Miinukset: Nothing really. Very good price vs quality report for Switzerland.

Plussat: Superb place to stay, we really enjoyed the quiet location and terrific views from our balcony. The owners and their team are super helpful and friendly and the rooms have everything you need. Saas Fee exceeded our expectations and is a great and well cared for village where everyone makes you feel very welcome.

Plussat: The owners were absolutely brilliant. Lots of little touches that made the stay brilliant. A ski room very near the lift was a real bonus. Great to see people with a real sense of pride in what they do. The food was very good in the morning and the local Swiss food evening was excellent. The fact that most other guests were regulars was not a surprise.

Plussat: Nice touches throughout from the warm welcome, stylish décor, personalized items, and immaculate interior.

Plussat: This is a very nice small hotel with extremely friendly and helpful owners Daniela and Rolf Bumann, as well as the rest of the small staff. We were met by Rolf at the bus station and he also gave us a ride back. He also gave us several excellent suggestions for hikes. Our room was not large but perfectly adequate. The beds were very comfortable and the view from the balcony was fantastic. The breakfast offered by the hotel was excellent. Saas Fee is a very picturesque village. It is extremely convenient that during the Summer it provides the guests with the so-called "citizens pass" which enables one to use (almost) all lifts and buses for free and thus opens endless possibilities for hiking in the beautiful surrounding Alps, for hikers of all levels.

Plussat: Everything was absolutely great! Thanks a lot for your hospitality! It’s a very nice place to stay while you are in Saas-fee! I definitely recommend it:)

Plussat: The staff were really amazing will train to let client feel relaxed the whole stay

Miinukset: Restaurant shall have more choices of menu for adults.

Plussat: Over all I liked everything about this hotel only a few options on the food menu weren't very good everything else was 5 star.

Miinukset: The Breakfast was good. Some of the other food from the resturant wasn't very good. The service was excellent.

Plussat: Staff were wonderful

Miinukset: Leaving

Plussat: Everything...

Plussat: Everything - the hotel facilities and staff exceeded our expectations in every way.

Miinukset: Nothing could have been better!

Plussat: Wonderful hotel with very pleasant and helpful staff who made our stay so special!

Miinukset: The hotel restaurant is lovely however I was not impressed by the menu , not many choices and not worth the money.

Plussat: Everything

Miinukset: Nothing

Plussat: A rare, perfect hotel. Every aspect was beyond expectations - from design, to food and the compact but gloriously well-equipped spa. The hotel’s organization via a vis access to the slopes is also really clever and makes going from hotel to ski a joy. All staff were exceptional.

Miinukset: Nothing.

Plussat: The ski room was excellent. The free morning activation classes and afternoon yoga classes were very good. The hotel is quite small which is a bonus.

Miinukset: Full board option would be good.

Miinukset: There was a strong smell of chemicals ( maybe a heating oil) by the elevator in the underground floor. When travelling with kids it was not very comfortable.

Plussat: Breakfast good. Great location.

Plussat: Gear location with a fantastic breakfast! Clean and comfortable.

Plussat: Patrick, owner/operator, made us feel right at home. He was very helpful, friendly and knowledgeable about the area. The staff were also lovely, and the included breakfast was great. The hotel is just a 2 minute walk from the bus terminal, which we found very convenient. Perhaps best of all, one room fit our family of five perfectly.

Plussat: The friendly welcome from the owners and staff, the good choice on the breakfast buffet, (even though we were usually the last) and the excellent dinners each evening. Our room was spotlessly clean with a wonderful view from the balcony. See photo attached.

Plussat: The friendliness The breakfast The balcony and view The room

Miinukset: The soft bed pillows (not very important!)

Plussat: The staff was incredibly friendly and helpful. Everyone went out of their way to make sure we enjoyed our stay and that any questions we had about the area were answered. Also, the food was outstanding. This includes both the wide number of breakfast and dinner choices. I wouldn't consider staying anywhere else in the area.

Miinukset: The only thing I didn't like was having to leave. It was like saying goodbye to family.

Plussat: Lovely family run hotel.

Plussat: Best steak ever had was served at their own restaurant. Staff at the reception was helpful and friendly. Hospitality at the restaurant from their staff was great. My wife forgot the DSLR camera at the hotel. But they sincerely came down hill and returned to us in 5 minutes time before we left the Parking area. Honest people. Even after check-out they gave us free ride on their electric car. Best hotel and great people there. We loved it.

Plussat: Bed, shower and location

Miinukset: Constant ventilation noise. Could only turn off the lights from my bed side :)...

Plussat: Excellent, very friendly service

Plussat: Both the dinner and the breakfast at the Walliserkanne restaurant were fabulous. The location of the hotel is great, i.e. just a five-minute walk from the village parking and a stone's throw away from all the village's shops and other attractions. The walking routes around with all the panoramic views are simply fantastic. We are already planning our next stay at the same establishment.

Miinukset: Hard, if not impossible to say...

Plussat: Staff were very accommodating and attentive.

Plussat: The superior room was excellent with a really good bath and plenty of room..

Miinukset: Only downside is that there is not a decent boot room at the hotel, but one by the main lift. This means messing about when you arrive and leave to get all your gear in the right place. Ski buses are too small and infrequent which is a review of Saas Fee and not the hotel.

Plussat: The staff were super helpful. The hotel extremely comfortable. Delicious breakfast, superb room and in a great location. Exceeded expectations.

Miinukset: Nothing

Plussat: The hotel manager was very kind and helpful. They let me have breakfast early so I could catch my bus.

Miinukset: The hotel was great. Saas Fee, like Zermatt, is over touristy.

Plussat: Breakfast is Amazing Staff are incredible Great location and awesome views.

Plussat: Great location, friendly service, nice breakfast

Miinukset: The building and facilities are quite old. Thin walls means it's a bit nosy during the night.

Plussat: The staff were very helpful. It's a very well run traditional family run hotel.

Plussat: I liked how comfortable the bed was and how nice and helpful the lady owner was. Very good place to stay with family.

Miinukset: The walls between rooms must be very thin as I could listen to everything said and done in my corridor rooms. The internet connection was very weak.

Plussat: Easy check-in/out, polite staff, clean rooms, good value for Saas-Fee

Miinukset: WiFi was a bit weak in my room at the end of the corridor; hot options for breakfast would have been ideal; but that’s all

Plussat: Friendliness of the staff and Freida were outstanding. Breakfast had many options and all was delicious, especially the goat cheese from the goats of nearby Hannig. Hotel provided shuttle service from bus station was offered but we decided to walk with baggage. It's uphill and in the future will definitely use the shuttle provided. We were there in the fall and view was beautiful from our room overlooking Saas-Fee and the Mountains. The tourist pass provided free of charge was of great use to us for bus and gondola rides.

Plussat: It's a lovely family hotel. I found it cosy and welcoming. The lady at the desk was really nice. Bonus I could have a sauna after a long walk. Wifi robust.

Plussat: The host, Franziska! And her hospitality (my apologies if I have got the name wrong). I was pleasantly surprised to see her moving from table to table from 7 am to 10 am & checking with everyone if everything was fine. I have not seen something like this in any hotel (I have stayed in tens of Hotels in Europe). She checked with me thrice. It was so nice & welcoming. Though there was help, I could see her moving around with kettle & other things serving to everyone. She has a genuine smile. What's more, when my friend was late for breakfast (came down at 10.15 am), he was still served hot coffee & croissant. Wonderful! The breakfast spread was very nice (Muesli & Dry Fruits were very nice & so was the coffee). Had stomach full! Toiletries in the bathroom were minimalist but of good quality. A woman's thoughtful touch could be seen easily in everything. And, she can speak English, which is a big bonus for travelers like us. View from the balcony was awesome!

Plussat: If you're looking for a child-friendly hotel, look no further! The hotel staff could not have been more accommodating and caring - they made it easy for us to travel with our toddler. We opted for the half-pension, which was ideal with a small child. The play room was attractive for toddler and big kids alike. The ease of access to town, the availability of a hotel bus to take us straight to the lifts, the delicious food... we will definitely be back!

Plussat: The kitchen is very tasty and diverse. Unusual serving and healthy ingredients. The personnel are more like your family. The curious design elements are everywhere. Unusual in a good way, very friendly and inspiring place.

Plussat: Good location, super friendly and helpful staff. Excellent restaurant and breakfast. Great place!

Plussat: The staff is very helpful and very nice. They really do care that you feel confortable. The breakfast was amazing. They prepared us also lunch pack with amazing sandwiches for the road because we left very early before the breakfast. And it was their initiative.

Plussat: Staff, sauna, stube.

Miinukset: A few more products in bathroom like moisturiser & hair conditioner would be good. But otherwise really nice.

Plussat: Everything! This is the best hotel we stayed in Switzerland. The staff were nice and helpful, gave us a map of the area and stuff to do. Breakfast was rich and tasty, the room was comfortable with amazing view! Highly recommended!

Plussat: Great staff! Great breakfast!

Plussat: Great coffee, lovely breakfast, wonderful staff

Miinukset: N/a

Plussat: Ystävälinen henkilökunta ja herkullinen ruoka

Plussat: Very friendly staff, very good food.

Plussat: Very helpful staff - even were happy to post to us the local free travel pass so we could use it as we travelled to the hotel on the day of our arrival. We had a very comfortable room and bed.

Miinukset: Nothing.

Plussat: Lovely staff, super room with great view and very convenient location near centre of village and ski slopes.

Miinukset: Breakfast was good but not outstanding. Poached egg virtually raw.

Plussat: Reception, bar and driver staff very friendly. Spa is nice

Miinukset: Piano player during dinner to loud, staff during dinner not very friendly but inexperienced,

Miinukset: Ski-room should look much better . There were old gloves , slippers, papers all week on the flour in ski-room. It contradicted very much with cleanliness of all hotel in general.

Plussat: Great facilities and comfortable room/suite. All employees are professional, friendly and efficient. The Restaurant is very good.

Plussat: Excellent welcome, excellent Service, excellent room size and comfort

Plussat: Family hotel. Very good location. Staff very friendly. Great breakfast. Afternoon tea. Gourmet dinner. We enjoyed the swimming pool and the spacious spa after skiing!

Plussat: Amazing hospitality, its something quite special! Would certainly go back!

Miinukset: Nothing

Plussat: I was welcomed by the hotel manager herself, and showed around all the facilities. The staff looked after me and arranged it all, including ski hire and ski pass. The spa and wellness centre is top notch.

Miinukset: All was perfect, nothing negative

Plussat: Everything was perfect - from the check-in where we were treated with a glass of sparking wine until the friendly check out. The room was spacious and comfortable, tastefully decorated and very quiet. The room's terrace has sun chairs and offers an amazing view at the surrounding mountains. The breakfast is luxurious and the service was top notch. There is a great spa area with a pool and saunas which we greatly appreciated after long hikes. The best mountain hotel we stayed in!

Plussat: Clean, comfy,, super nice host & lift is right outside the hotel. City parking is close too.

Miinukset: Nothing. Everything was great. Price is a bit hefty but worth it. Also, get to breakfast early, late bird gets leftover worm.

Plussat: great breakfast, great location. Excellent hotel which we will return to.

Plussat: Great location for the lifts and close to apres-ski. Unexpectedly large double room with sofa, good ski room and wellness, efficient check-in/check-out. Decent view of the mountains from the balcony

Miinukset: No information in the room about i.e. the wellness times, breakfast times etc., but easy to get from reception

Plussat: The distance to the Ski-lift and the possibility to basically ski directly to the entrance of the hotel is unbeatable. The breakfast was really rich and tasty. Staff and owner absolutely friendly, picked us up from the parking before we checked in and drove us back to the car after we checked out. Check-In was supposed to be at 14PM but we got checked in already at 12PM once we arrived. Definitely recommend to stay here if in Saas-Fee!

Plussat: All. And many thanks Ivano for his assistance

Miinukset: Maybe tequila was a bit expensive but very flavoured!

Plussat: The location is perfect - only a few steps away from the ski rental shop and ski lift. The staff were very hospitable, kind and helpful. Breakfast was simple and very good.

Miinukset: Nothing.

Plussat: The location is great in front of the gondola station. And the owners were very kind. Simple but nice breakfast. Clean and well organized room. Beautiful views of the alps from the balcony. Loved to stay here.

Miinukset: Nothing

Plussat: Facilities especially spa and games room location to ski lift

Miinukset: Nothinh

Plussat: Perfect for skiers, waxing station with iron already there.

Plussat: Location is great, breakfast is perfect.. We will definetly recommend this hotel.

Plussat: Friendly & helpful service from reception staff & chauffeur of electric car, who collected us from village parking garage to hotel & to ski slopes. Very comfortable room & beds , well laid out room in wood & high quality bathroom. Exceptional price deal. Modern ski room with heated lockers for boots & helmets

Miinukset: Bar was shut during stay. Nowhere to relax in hotel other than bedroom.

Plussat: service, design of the room

Miinukset: shower, no pressure with the water, lightening not enough in the bathroom

Plussat: Superb again. Our fourth time there. Great breakfast, amazing room with superb views, so easy to get to the slopes..... Great again.

Plussat: Breakfast was fantastic, the hotel restaurant was as well. All staff were friendly, open, helpful, kind and warm. Had a lot of laughs with the staff! Special thanks to Agnes in the restaurant who looked after us like we were family! A big thank you for being so kind to our Golden - who also had an amazing stay :).

Miinukset: There were a few suspicious stains in the room...maybe a bit more thorough cleaning of walls behind the bed!

Plussat: The facilities were nice and staff was super helpful in answering our questions. The view of the mountains was simply amazing! The bed was comfortable and breakfast was also great. We had also dinner in the hotel's restaurant which offered good food.

Miinukset: The windows were not as clean as you would expect for a 4 star hotel. Same for the chimney glass, it had traces from water droplets which leaves the impression of "dirty". The shower head from the Jacuzzi tub was leaking (i.e. water leaking from the hose) and there was no drain for the water outside the Jacuzzi, so if you splashed any bits of water it stayed on the floors, making it quite unpleasant. Regarding the restaurant, the food overall was great, but the steaks were overcooked (a bit burned on one side).

Plussat: The breakfast is very good , apart from the coffee.

Miinukset: The bedrooms and bathrooms were not very clean. Apart from 1 or 2 persons, we found the staff not really welcoming and helpful.

Plussat: Fantastic room; great view; amazing property; free upgrade (thank you); good b'fast; can only recommend the Dom hotel

Plussat: The wellness deluxe room exceeded my expectation! The staff was very professional and polite. Amazing breakfast. Free shuttle service.

Miinukset: The cocktails at the bar were average, nothing special. Jacuzzi (bubbles) could not be used after 10 p.m. which is understandable. However, also the jacuzzi lights could not be turned on after that time, which makes no sense since lights are not noisy.

Plussat: Overall its a nice place. the room was spacious and nicely renovated, the view and the seat on the window was absolutely great. The staff was nice and helpful and breakfast was pretty good. the wellness shower was a really nice touch. The pickup from the parking place was very efficient and the location was great so overall it was good experience.

Miinukset: It was not very clear to me why in the new wellness rooms with all the space in the bathroom, there was no bathtub- it is a wasted space and a bit misleading when advertising for a wellness room- but it is only my personal opinion- the bathroom is nice. The bed however is a big issue, the mattress is too hard and the pillows are too soft. Additionally the room is way too warm and when we have opened the window the heating was making a lot of noise- so overall, we did not have a good sleeping experience, which is a pity because the hotel in general could have been great if the sleeping experience could be improved.

Plussat: Even though the hotel might seem quite basic at first, you need little time to realize how lovely the place is. The owners are very kind, the cleanliness is on a high level and the place simply has a soul. The jacuzzi and sauna makes it even more comfy and enjoyable. The location is maybe not the “best” for someone who is searching a hotel in the center of the village..but for someone who enjoys peace and silence..this hotel is the place to be:).

Plussat: Nice place to stay in Saas Fee, very good continental breakfast, jacuzzi and sauna are available in the afternoon, very friendly and helpful owners. The place is not central, but it's an easy 10-15 min walk to the center of the village, during the day a retro electric train is bringing skiers & snowboarders to the ski lift (stop just 30 sec from the hotel).

Plussat: Nice and calm position, just in front of last stop of “ski train/bus” riding through the village and to the pistes. Super friendly and flexible staff! Room with super view of the peaks :-) Saas Fee is a great ski resort with guaranteed snow, great ski runs and no cars ;-). See you next year!!!

Plussat: The owners of the hotel were wonderfully hospitable and helpful.

Miinukset: Nothing

Plussat: My purpose was to ski and had my dog with me and she were to stay in the room while I ski. And it went very well with that, as the owners also have a dog. Owner is a very kind and helpful family. Hotel is in a very quiet and relaxing area. The room had a great view was good with TV. The bed is a bit dated but not that it was uncomfy. Amazing breakfast-lots of variety and all was yum.Coffee also was very nice. Spa and sauna was a bonus to have after a long day of ski.

Miinukset: If you are going to Saas fee with the aim of skiing this part of the village is not close to the facilities and the transport in the village is not ideal.

Plussat: Clean, pleasant rooms with gorgeous views of the mountains. Friendly and helpful staff. Very nice jacuzzi and sauna facilities (perfect after a day of skiing) and pleasant breakfast/dining area.

Miinukset: A bit far from the center of town and from slopes. Needed to wait for shuttles to get to and from slopes and they didn’t always come on time.

Plussat: Hotellin isäntäväki oli erittäin ystävällinen. Hotellin isäntä ajoi minut lähtöpäivänä oma-aloitteisesti ilmaiseksi bussiasemalle.

Plussat: You just can't fault this hotel. Everythig was just perfect. No extra charges for two children, same price as two adults. Good breakfast. Large room.

Miinukset: A little far from cablecars, especially if it rains and you have to push a baby stroller.

Plussat: We stayed here for 5 nights with a 9 months old baby and had zero problems. This is a wonderful hotel. Clean, silent, warm, cozy and very family friendly. Breakfast is simple but fresh and high quality. During a day you can get tea (free). There is also area for kids to play with plenty of toys. Hosts are very kind and helpful. Would definitely come back!

Miinukset: snowstorm :)

Plussat: We had a great stay at this hotel. Very friendly owner, amazing breakfast and beautiful views for free! We definitely recommend this hotel!

Plussat: Very beautiful hotel with an extremely friendly, professional staff. Service = top!

Plussat: The Sunstar staff are always very good I've stayed in three of their hotels in Saas Fee, Davos and Arosa all in Switzerland. A free mini bar in all hotels. A decent breakfast even a juicier to make carrot juice which was nice. A central village location 8 minutes walk in ski boots to the ski lifts and two electric vans to take you there and back if needed. A bigger than normal size room with a king size bed, plenty of wardrobe space, a balcony I was in room 35 on the third floor, a 32 inch TV with plenty of English speaking TV channels BBC1, BBC2, ITV, ITV2, C4, Film4, CBeebies, BBC news. The WiFi internet signal was very good. It had a small wellness area a 12 meter swimming pool, a cold hot tub in the pool itself, a steam room and sauna, a relaxation room with aroma smell, paid masseurs needed booking, paid sun beds. There is a small bar and lobby area that leads onto the breakfast area. I think there were three restaurants one was a la carte and the others were normal. I ate a 4 course meal for CHF49. A decent ski locker with dryers for 2 helmets and 2 pairs of ski boots. They were swipe card operated as was the entrance to the ski room. The room was key operated and after 10pm you had to use your key to open the entrance door as it locks. My bathroom was a corner stepping down bath that was handy with a shower. I like doing a cold bath for my feet after a day of skiing followed by a warm bath. They have the usual welcome drink but arrange other events to get guests involved like a wine tasting evening, a tour of the workings of the hotel and its history, a toboggan evening, a winter walking tour around the various Saas valley areas etc. This hotel is more friendly other hotels in Saas Fee are formal and don't bother to interact with the guests. Special requests can be made for other breakfast items like porridge or poached eggs etc.

Miinukset: Early morning showers took a longer time for the water to heat up. I'd like porridge ready made in a container instead of being a special request. A budget half board option would be nice just a two course meal soup & a main meal for say CHF30 like another hotel does. When staying for 15 nights paying CHF50 per night soon adds up.

Plussat: If not first time we were here always good experience

Plussat: Large rooms, nice evening bar with fireplace

Plussat: Location & Staff were great.

Miinukset: The Pool area was warm but the water was very cold. Possibly this is the intended temperature if using a sauna, but not great for children.

Plussat: We stayed here August and loved our stay! I was impressed by the hotels customer service before we arrived because they sent us and email with very specific directions on how to reach them several days before we left. I've never had a hotel do this and we REALLY appreciated it! The hotel is in a great location. Our room was spotless, we had two balcony's to enjoy the spectacular view. We had our dog with us and the provided two bowls and a mat. We did pay a fee for her, but I felt the fee was reasonable. All of the staff were extremely nice and helpful. Nothing ever seems too much for them. The breakfast buffet was very nice. One day we had to leave early so they had some breakfast available for us....so nice!!! We didn't have half pension, but ate at their restaurant attached to the hotel. It was good. Of course it's expensive, but it's Switzerland so we expected to pay a higher price. Show less

Plussat: Great location.

Plussat: Amazing staff and attention to detail. Breakfast was superb with lots of choice Huge family room

Miinukset: The indoor pool was freezing, so much so you couldnt swim in it.

Plussat: Big and comfy rooms and beds. Extremely caring and efficient staff: they broke into our safe in 15min to manage to make us take our train on time with our passports! And they gave us late checkout for free.the Fee Challer restaurant has one of the best cheese fondues I have ever had. They also offer a shuttle to take you to the slopes and back but it is a nice 10min walk if you enjoy it. Charming historical hotel style, typical and very clean.

Miinukset: The pool and the area surrounding it are a bit small so at peak time it is too busy to swim or sit in a deckchair.

Plussat: Really friendly staff, wonderful balconies with amazing views, free soft drinks in minibar, good range of English channels on TV

Miinukset: No lift to our room, couldn’t stop shower flooding bathroom floor, building site next door.

Plussat: Great style and location. Views excellent.

Miinukset: Really nothing at all.

Plussat: The Wellness facilities were amazing. Great value, good food if staying for dinner. 5min walk across the bridge to the alpine express lift. Exceptionally clean and staff all attentative. Unlike any hostel I've been too, great place.

Miinukset: Not applicable. Great place.

Plussat: Location was great

Miinukset: Pool out of action for a day when we wanted to use it

Plussat: I totally lived the place, clean, easy, amazing spa, great staff, excellent food, rich breakfast and all for a good money value. Very good location too.

Plussat: The hostel is really modern and just a stone throw away from the bus terminal which makes it really convenient. The room ( I was in a 4-dorm) was comfy and had an en-suite shower and toilet which is great. Lockers in the rooms you locked with your door key (well it is a bracelet thing) so that was great too. Breakfast - good selection of cereals, bread and jams etc. Would definitely consider staying here again.

Miinukset: Check-in was from 3pm, and although I checked in around noon and went to the wellness/spa the room key was not active until 3pm. Luckily for me, after asking, the lady on reception activated it for me a little bit earlier - all I wanted to do was dump my rucksack off.

Plussat: Besides the above-mentioned episode, everything was (almost) perfect. I'd give this. 9/10. One is taken away for the fact that we have to inform them (book!) about dinner BEFORE 5pm, or else they simply refuse to allow guests to buy dinner at dinner time. Minor annoyance, otherwise, a great great hostel!! Ps. Please disinfect any rooms with bugs. Not cool. Thanks

Miinukset: It was an absolutely wonderful property, with a spa that belies that it's a part of a hostel. However, for the *first* time in over 30+ stays booked via this website, I got bedbugs! This was a MAJOR concern, since I had to cut short my trip and get medical attention. Room # 305.

Plussat: Everything else was perfect!! The spa was amazing! The gym was nice!

Miinukset: Check out time was to early and I didnt like that you had to make reservation for dinner.

Plussat: Great extra facilities like fitness studio and wellness area.

Plussat: Super nice and competent staff, excellent breakfast, modern spa with mountain views, good beer at the bar.

Plussat: -Very friendly and cooperative staff. Made me feel like a part of a family. -The food selection was very good on the breakfast: bio and vegan choices.

Miinukset: Nothing

Plussat: Awesome hotel, right on slopes. Magnificent views

Plussat: Location and Preise

Plussat: - The Hotel is very central. Ski in ski out using the Tbar or 2 mins walk from the main gondola. - Staff very friendly - opposite the hotel you find the black bull bar, the best acres ski place in Skas Fee - you have inter sport at the entrance of the hotel

Plussat: Breakfast was excellent, especially that it was set out the night before so that I could make an early departure.

Miinukset: Door on the bathroom needs to be repaired.

Plussat: Very friendly and helpful staff. they gave great restaurant recommendations. Good location near the slopes and right by a river that is amazing. Beds were comfortable and rooms were clean. Breakfast was typical Swiss fare so simple but tasty.

Miinukset: It is at the extreme south end of town so a bit of a walk to most restaurants and the parking deck.

Plussat: Nice property and nice place

Plussat: Super friendly and helpful staff, delicious cuisine

Miinukset: Breakfast could be served a little earlier than 8am (for being in a activity region)

Plussat: very good

Miinukset: nothing

Plussat: Very nice personell: the managers, the owner, the waitresses. We felt very welcome ! Location is perfect, just a few minutes walk to the first slope and you can ski all the way back to the hotel. It's also in the middle of town. They pick you up from the parkinggarage in an electrical cart.

Miinukset: Pillows could be a bit bigger, are really small. Or perhaps 2 pp instead of one.

Plussat: The service was exceptional.

Miinukset: The pool and wellness area was closed, but we knew that in advance.

Plussat: Great location and easy

Plussat: Lovely little hotel full of charm, the mattress was very thick and the room clean with a good view. The breakfast was very generous for 3 stars, and the personal and service worth 5 stars!

Plussat: Very nice little hotel, good value for an expensive town. Very friendly staff. They helped me out with every little request when I needed assistance with my children. I would recommend.

Plussat: Great location and stone quiet. Very nice staff. LIked the room (high ceilings). Really great to have a balcony.

Miinukset: The building is a little on the dilapidated side--could use some major maintenance and cleaning. It was not dirty--just needs a major upgrade.

Plussat: Nice and comfortable room. The staff was very friendly and helpful. Great stay altogether, we will be back.

Plussat: Location was very close to the main bus terminal - easy to find. About 10 min walk to Alpin Express lift, 5-7 mins to the supermarket. It was great to get a Citizen pass and use mountain lifts for free. The room looks more dark, then at the photo, but it was functional and convenient. The views from the window were fantastic! The breakfast room looks very cozy, but I had no breakfast, sos there is nothing to say about it.

Plussat: The room cleanliness

Miinukset: Nil

Plussat: helpfull and kind staff, close to parking

Miinukset: room cleanless should be improved

Plussat: Really nice lady at the reception. Always smiling and full of kindness. Beautiful view from the room to the mountains.

Plussat: We have booked for a deluxe room with balcony and view of the mountains but we were offered with a room without a balcony and no view.

Plussat: very good.

Miinukset: Want to be cheaper.

Plussat: quiet at night, warm.

Miinukset: the room (456) is old and need to be renewed. The bathroom are very old. The TV channels half of them do not work properly (french) due to the cable. The matress are good (thanks).

Plussat: Staff were lovely. Location was good

Miinukset: No outdoor hottub

Plussat: Breakfast. Spa.

Miinukset: Room cleanliness. Bed comfort. Room layout. Out dated decor

Plussat: Extremely nice and kind personnel

Miinukset: Water in the pool wasn’t warm enough for a indoor swim in winter

Plussat: Brilliant base for skiing- outstanding staff. Expensive but worth every penny

Plussat: Large room (458) with great view of the mountain. Three different restaurants to choose from including Pizza delivery to the room! Very prompt service to the slopes. Great pool and spa area with a great selection of treatments.

Miinukset: Food in the main restaurant was not great and the New Years dinner was very disappointing for CHF150 a head. Bed was very hard. Slower service and not as personal as I have experienced in other 5 Star Hotel’s.

Plussat: Amazing sa

Miinukset: Room spacious but needs updating

Plussat: Very nice hotel area. Great swimming pool and SPA. Very nice breakfast.

Miinukset: Welcome drink announced but never offered. Personnel always kind, but not really warm/friendly, a part from Mr. Fabrizio at the restaurant who was always more than kind and smiling. Not really comfortable the main bed. Terrible pillows and the sofa bed was really uncomfortable. The room was a little bit cold. WC: small and inclined: the most uncomfortable ever.

Plussat: Amazing location Friendly staff

Plussat: Everything was perfect! Super clean, quiet, great wifi, very friendly and helpful staff and super breakfast. They made sure I had everything I needed. If only travel was always so easy!

Plussat: Clean and comfortable

Miinukset: Very dated interior and small characterless room

Plussat: Amazing staff very friendly . Good breakfast nice spa

Miinukset: Very outdated room

Plussat: Wonderful food, fabulous location and a beautiful spa. We will be coming back soon to your wonderful hotel, thank you for a relaxing weekend by the ski slopes, Sarah

Plussat: Good situation in the center of Saas-Fee. Breakfast buffet is ok. Small room, but clean and with a nice view. Perhaps the bath room need to be refresh, but nothing really negative.

Miinukset: I am surprise that during the high season, the reception is not open in the evening. Only till 5pm. For late arrival, mezzo. At least they tried to reach me and my key room was ready at the front desk.

Plussat: Friendly staff Large room good breakfast

Miinukset: Uncomfortable bed Average evening meal with no choice Noisy extractor fan

Plussat: Friendly and helpful staff, very good cold/warm breakfast with fresh fruits and cheese plate, tasty dinner at affordable price, spacious room with stunning view on the mountains, well equipped wellness centre with view on the glacier; although surrounded by restaurants and shops, the hotel is in a quiet area, at walking distance from the Alpin Express, and it offers its own ski locker room in front of Alpin Express.

Miinukset: Not a drama, but: only German-speaking TV channels ;o)

Plussat: Breakfast & rooms were good.

Miinukset: Staff was not very helpful, if felt like we were a problem when asking for normal stuff.

Plussat: Good breakfast included, close to ski & shops, ski-schools, etc

Miinukset: The ski storage is a bit spread between levels but still convenient

Plussat: Great staff, great location, very nice hotel. I've been there twice already and will certainly go again !

Plussat: Very nice staff. Front desk, restaurant, taxi driver. Everybody very friendly

Miinukset: Nothing

Plussat: Top location downtown SaasFee with great mountain view!

Plussat: Breakfast: good choice. Dinner: could improve the vegetarian option by including something with protein. The spa area is nice but needs more loungers for the size & number of guests. The staff were friendly, professional and very helpful. Shuttle service was very good.

Plussat: The Spa is excellent. The location is really perfect and convenient to everything. Room was comfortable and spacious. The hotel really made an effort to be helpful, including meeting us at the bus station.

Miinukset: The room was a bit outdated and worn, and it was not easy to control the temperature.

Plussat: The team could not have been nicer nor more helpful - we had the nicest check-in experience, with so much helpful advice from the clerk, and a very nice check-out experience too! The hotel is easily accessibly by foot from the bus station, and had a nice steam room and sauna. We would stay again!

Plussat: Polite staff, convenient ride to the ski slopes where they have a ski room, nice breakfast (hot food costs extra - limited selection), comfortable room with decent bathroom, very clean, good price.

Miinukset: Europe Guest House could be amazing if someone loved it. It doesn't have any charm or any common spaces where you'd imagine hanging out.

Miinukset: Great place, comfortable room, nice Sauna, speedy check in and out

Plussat: super friendly and helpful staff, great breakfast with broad variety of food and drinks, very good location close to parking and to village center, very nice spa (already included),

Miinukset: nothing to complain about

Plussat: Nice breakfast place Nice food Very nice staff Free shuttle Confortable

Miinukset: Nothing

Plussat: We had to change rooms when we wanted to stay an extra night and we ended up getting suuuper nice rooms so we were really happy :) staff helped us with how to get into the area, find summer ski, anything we asked..

Miinukset: I think it’s a little bit off from the center center but it all depends on what and where you are. It’s close to parking :)

Plussat: The people, the location, the activities, the ambience. It was all amazing!!

Miinukset: No place for a family of 5 to be together.

Plussat: It was hella clean as expected for Switzerland. The cheapest deal I had in Saas-fee which is the most expensive winter resort in Switzerland.

Miinukset: The bath and sauna were only available until 19:00 so I missed it as I ended up just using the shower in the room.

Plussat: Staff was great! So helpful. Gave us directions for everything. Booked us massages. Very nice stay!

Plussat: Picked up from station by electric taxi, very clean, spacious, 3 balconies with amazing views, staff friendly and helpful - fantastic!

Miinukset: Only a bar fridge was in the room - a kitchen sink and tea and coffee would have been handy. Curtains didn't fully cover the windows so some light comes through early on those summer days.