Borgata Hotel Casino & Spa

The cleaning staff was extremely nice and the room was comfortable.

We went to celebrate my man's birthday. When I called and asked for utensils to cut the cake I bought. I was told I would have to pay $3 per item plus gratuity. I was very shocked to find out the Borgota would charge for a plate, knife and fork. Also, the wait to check-in was ridiculously long, they should be better staffed for the weekend.

nice and great view

wish it was on the board walk but a lot better than some of the old hotels along the water that were dumps. This place is pretty nice.

The rooms and casino were well maintained, food options were great. My wife and I enjoyed the stay but for gambling purposes we had more fun at Harrahs. Borgata was more updated and a fresher look than Harrahs but the slots were as tight as a drum head.

The slots were very tight, lack of comps. My wife and I probably dropped 1800.00 and received no free slot play at all. They have security every where but try and fine a slot tech if you have an issue. I sat for 25 minutes waiting for slot tech because machine ate my voucher and never put credit in machine. Service personnel seemed almost robotic and not much personality. We went to Harrahs on our last day to gamble and the personnel were inviting. A customer service rep. came up to both of us at different locations and ask how we were doing and why we came to Harrahs, We were upgraded immediately to a better comps card and felt more welcome.