Crowne Plaza Auckland

Overall the facility was nice and clean. Breakfast was good, better before rush. Staff was not very friendly, unfortunately many do not smile and have good conversation. Also the young lady did not offer upgrade which our friends had...higher level and club entrance. We probably would have done. The Concierge staff on the other hand was Outstanding. More large companies need to smile...goes a long way.

Location was okay, unfortunately heavy construction.

Bed was comfy

Shower over bath

Location central to Auckland cbd

Additional % on credit card charges after the bill has been signed off

Location was good. Room was comfortable and clean. Staff were welcoming.

The floorplan is dated. Noise really travels between rooms and down the corridor. Unfortunately we had particularly noisy neighbors and could not change rooms since the hotel was fully booked.

Location and the staff

Minimal fitness center. Older and tired. Entry with restaurants was a detractor.

Conveniently near shopping points

Nothing was a bother to the staff. All were very friendly and went out of their way to be helpful.

A good standard, professionally run.

No

I thoroughly enjoyed my stay at the Crowne Plaza and will certainly stay there again and reccommend the Hotel to friends and family.

My second stay in a month and I'm still impressed. Excellent service all round.

The breakfast buffet was Euro/American style which was good but I would have liked more Asian options too, eg rice, miso, etc