Not a very welcoming hotel
Not much to like.
Not a great experience. Employees was not very welcoming. Checking in the first thing the young man said I don’t see your reservation. I had to pull up my confirmation number. Thank God I had available. Rooms was ok with a low quality thin comforter. There was no extra blanket. All hotels I stayed always had extra blanket in pillow. Lastly parked my car with valet parking for 40 bucks a night. when it was time to retrieve it took over 40 minutes to come. They could not find my car keys. I would not recommend this location or stay here again.
Walked due to overbooking. Never contacted by hotel. Very poor service, the experience definitely turned me off to this chain.
Large refillable shower supplies; better for environment than lots of little bottles. Beautiful room. Tea/coffee/drinks for guests. Convenient for public transportation.
Shower made awful high-pitched squealing sound. Room card became deactivated for no reason.
The Monaco was located in walking distance to the inner harbor and the subway line was across the street.
The business center was on the pricey side.
Cosy, stylish, friendly and a good value...
Very helpful staff, great, clean and cozy room. We appreciated the rollaway, which was really far beyond the cot-like thing we had sort of expected (we added another person to the room after making the reservation, so knew it would be tight). We really appreciated the help with that and with extra toothpaste/brush. Thankful that quality is always high across any Kimpton hotels I've stayed at.
It seemed like it would have been helpful if there were more staff on-hand at peak times for check-in, etc. Staff was great and helpful, but having worked at a front desk, this one seemed like it could have benefited from a few more people.
The staff were great - so friendly and helpful. The hotel room was clean and beautiful, and very unique. Awesome shower, and overall we loved it.
Nice location for an okay hotel
I was attending a conference for most of the trip, and my partner also joined to check out local sites. It was a decent location within walking distance to a number of good restaurants and museums.
The room was somewhat small and the floor appeared to not have been vacuumed in a while (as noted by the dozens of small beads that were from a bracelet of a former inhabitant). I find the sliding bathroom door to be somewhat unusual since it didn't allow for privacy in the slightest. Lastly, we had to go to the front desk once a day to get the room key cards re-magnetized, so that we could enter the elevator to the room and our room.
Beautiful hotel, wonderful rooms!
I liked the location.
I had booked a deluxe king room and prepaid. When I arrived I was told that there were no more deluxe king rooms available and the only room available had two beds and bunk beds. Confused I showed the gentleman behind the desk my conformation with room type and he told me that there was no guarantee on room type. He was rude and said thats all they had and if I didn't want it I could stay somewhere else. When I got into the room, there was an entire wall with a dog mural staring at me. The room wasn't clean, carpet dirty, hair in sink, then I walked into the bedroom and it is the strangest decor I have ever seen. Hip doesn't mean nothing matches and the most unattractive color palate ever! The furniture was visibly beat up, scratched and marks all over. The wall had multiple black marks all over and the toilet was running. I put my things down and headed to the front desk before leaving for dinner to advise them of the running toilet. Upon my return 2 hours later, as I opened the door to my room and the toilet was still running and I went to call the desk. My room was facing the the windows of other hotel rooms and I found myself rushing to close the curtains because a man across the way was watching me and being "self serving" - not the hotels fault, I know, but very creepy none the less. I wet down to the desk to ask about my toilet and the new gentleman at the desk said he had no record of my earlier complaint and there was no one from engineering to be able to fix it. I asked for another room and he said there weren't any, so I went upstairs and promptly checked out at 12:30 am, off to find another hotel. I asked not to be charged, but since I had prepaid, he said there was nothing he could do.
Location and staff were very friendly and gave recommendations for local restaurants.
Our room keys for some reason kept giving errors, they would alternate so we would have at least one working key at any given time. So the staff was very used to seeing us.
The free coffee in the morning and yoga mat in the room.
Had to request coffee in the room. I wish you could do that when you book the place so it's there when you check in.
the staff was fabulous!!!he room was great exceptfor the lighting.There was a great chair to read in but no lamp there.Te room was too dark.Other than that, it was great.
Kimpton Hotel Monaco Baltimore Inner Harbor sijaitsee keskustassa, ja Baltimoren kokouskeskus sijaitsee 5 minuutin kävelymatkan päässä ja Baltimore Inner Harbor Marina 8 minuutin kävelymatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, limusiini- / town car -palvelu ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 929 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet.
Perustuu 632 arvosteluun
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