Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
2,0
Plussat: Nothing
Miinukset: The rental wasn’t even at BWI, I had to get a can 40 minutes to the location. Only to find out they don’t take debit card. I was stuck in a bad neighborhood with no rental car
arvostelut:
-
2,8
Plussat: Not much
Miinukset: My reservation was screwed up and I paid an extra $70 and I was 20 minutes late to my appointment and there was no internet or wireless service in the rental terminal so I could not get a website on my phone.
arvostelut:
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4,4
Plussat: Drop off was easy.
Miinukset: Look closely at the details for drop off. To receive the rate I had to drop the car off 15 miles away from the airport. The rate that was quoted was still never accepted. I ended up paying $60 more than my reservation.
arvostelut:
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2,0
Plussat: There was nothing to like about the Enterprise located at the Inn at the Colonnade hotel.
Miinukset: Customer service. In addition to having no one at the desk for 10-15 minutes, when she arrived she told me there were no cars available. The only solution she offered was to go to the airport since other local branches were sold out and a half-hearted apology. There was no offer for future discounts
arvostelut:
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10,0
Plussat: Loved the vehicle and the customer service
arvostelut:
-
10,0
Plussat: Ben Crosby was very helpful and made the whole rental process enjoyable.
arvostelut:
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3,6
Not ready, had to wait, not clean.
Plussat: It was a jeep
Miinukset: Had pet hair and dander, was not clean, was out of washer fluid, engine felt gutless.
arvostelut:
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10,0
Plussat: Everything was just fine. Thank you.
arvostelut:
-
2,0
Software failure and poor customer service
Miinukset: I selected my destination of BWI but the system reserved some offsite car. When I arrived at BWI I had to rent the same intended vehicle while may family was waiting as I had to listen to 'snark' from some kid working the desk. Needles to say Kayak and Enterprise have lost a customer for life.
arvostelut:
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3,6
Left Stranded Without a Car
Miinukset: My reservation was for a 4:00 PM pick up. That location, unbeknownst to me, closed at 4:00 PM. We arrived at 4:10 PM to find the attendant already closing up and the keys to our rental already locked in a safe that could not be accessed until the next morning. We were stranded without a car. The attendant knew he had a 4:00 PM rental.
arvostelut:
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10,0
Plussat: Good service
Miinukset: Car had maintenance issues missed a day of work but they took care of me.
arvostelut:
-
10,0
5 star
Plussat: Quick and easy pick up/drop off
Miinukset: I didn’t know that I needed to know my car insurance deductible. So that took awhile to pull up that info b/c I rarely have gas to use my insurance and forgot what my deductible is
arvostelut:
-
10,0
Plussat: Loved the vehicle and the customer service
arvostelut:
-
10,0
Plussat: Ben Crosby was very helpful and made the whole rental process enjoyable.
arvostelut:
-
10,0
Plussat: Everything was just fine. Thank you.
arvostelut:
-
10,0
Plussat: Good service
Miinukset: Car had maintenance issues missed a day of work but they took care of me.
arvostelut:
-
10,0
5 star
Plussat: Quick and easy pick up/drop off
Miinukset: I didn’t know that I needed to know my car insurance deductible. So that took awhile to pull up that info b/c I rarely have gas to use my insurance and forgot what my deductible is
arvostelut:
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2,0
Plussat: Nothing
Miinukset: The rental wasn’t even at BWI, I had to get a can 40 minutes to the location. Only to find out they don’t take debit card. I was stuck in a bad neighborhood with no rental car
arvostelut:
-
2,8
Plussat: Not much
Miinukset: My reservation was screwed up and I paid an extra $70 and I was 20 minutes late to my appointment and there was no internet or wireless service in the rental terminal so I could not get a website on my phone.
arvostelut:
-
4,4
Plussat: Drop off was easy.
Miinukset: Look closely at the details for drop off. To receive the rate I had to drop the car off 15 miles away from the airport. The rate that was quoted was still never accepted. I ended up paying $60 more than my reservation.
arvostelut:
-
2,0
Plussat: There was nothing to like about the Enterprise located at the Inn at the Colonnade hotel.
Miinukset: Customer service. In addition to having no one at the desk for 10-15 minutes, when she arrived she told me there were no cars available. The only solution she offered was to go to the airport since other local branches were sold out and a half-hearted apology. There was no offer for future discounts
arvostelut:
-
3,6
Not ready, had to wait, not clean.
Plussat: It was a jeep
Miinukset: Had pet hair and dander, was not clean, was out of washer fluid, engine felt gutless.
arvostelut:
-
2,0
Software failure and poor customer service
Miinukset: I selected my destination of BWI but the system reserved some offsite car. When I arrived at BWI I had to rent the same intended vehicle while may family was waiting as I had to listen to 'snark' from some kid working the desk. Needles to say Kayak and Enterprise have lost a customer for life.
arvostelut:
-
3,6
Left Stranded Without a Car
Miinukset: My reservation was for a 4:00 PM pick up. That location, unbeknownst to me, closed at 4:00 PM. We arrived at 4:10 PM to find the attendant already closing up and the keys to our rental already locked in a safe that could not be accessed until the next morning. We were stranded without a car. The attendant knew he had a 4:00 PM rental.
arvostelut:
