Icheck Inn Residence Soi 2

Anything that could be nice was overshadowed by this nasty experience

The staff were extremely rude for my liking. First my kids spilled Fanta drink on the bed sheets and we were told that we were supposed to pay BHT 3,000.00 for something that is so easy to wash. We went in circles until we accepted to wash the linens - you can imagine on your holiday. Trust me they were cleaned without a stain - the chaps were ashamed to the core! The next trap they decided to show us one of the linens that they claimed had a bubble gum stain just when we were about to check out and insisted we pay BHT 1,500.00 for only one bedsheet claiming it was expensive since it was imported outside the Country - trust me it was difficult to ascertain for sure if it came from our room but we were pressed for time since we had to rush to the Airport for our flight to Hong Kong, we had to pay for this nonsense. Trust me for all the cities we have travelled to, this Hotel experience is the WORST ever and I'm extremely annoyed with them for stealing from us. No receipt for the charge of BHT 1,500.00 was ever issued to us and when I requested to speak to manager I was told the manager was based in India. Before I forget, the first encounter was with credit card when we arrived they claimed it was not working and when I went to the ATM it worked perfectly well and I had to pay them cash, alas to my dismay the following morning, I was told that I never paid in full lucky enough I had insisted on a receipt so I showed them to clear the allegation. I really wanted to get the names of of those 2 guys who attended to us ( a man & woman), their attitude was pathetic to say the least and unfortunately it reflected the Hotel. To be sincere those 2 characters just managed to spoil the beauty and our stay in Bangkok. I never ever failed so humiliated like that by any Hotel, I regretted having booked that Hotel and I felt robbed in broad daylight.