Intown Residence

The staff was helpful as much as they could be and were very friendly. The bed was soft and comfortable to sleep in plus the provided shower gel smelled fantastic.

There was a kettle and coffee cups provided but no tea or coffee to use it for, all the duration of my stay I had housekeeping clean my room and the coffee or tea never appeared, which is offputting, why provide the cups but not the contents? Had troubled with the toilet in my room spraying water and leaking when flushed, on the 4th day they offered to switch me to another room by I had only an evening left to stay so it would have been useless. Bedsheets had stains on them even after they were changed. Breakfast was laughable, just an egg (which staff didn't ask if it should be well done, sunny side up or scrambled - it was made sunny side up and I don't eat it as such hench I left the egg every morning) 2 slices of cold cut meats, 3 slices of cucumber and a slice of toast with preservatives. Having paid extra for the extra breakfast I would have expected a buffet of sorts or at least more options to pick from. It very lacked luster and more often than not I ended up eating breakfast later again and wasted the extra money spent. There was also constant noise/yelling in the hallway, loud enough to be heard from within my room around 12-2 in the evening. Staff also couldn't assist me in getting a taxi or using the grab app, they told me they don't have the ability to call me a taxi in comparison to other hotels and residences I've stayed in that would gladly do it without much issue. It was very disappointing and I ended up having a lot of difficulty hailing taxis heading my way.

Nice and helpful staff. Good safety. Very good location

Could not regulate the fan on the aircon. Breakfast was not open 8 AM. Maybe do to low season.