the hotel was very new and very clean, staff very friendly and they skip English very good, studio is the best choice
cocktails were simple drinks, restaurant averaige
What can I say? Everything is wonderful in this Hotel
Wonderful staff, beautiful hotel, clean and cozy rooms, wonderful spa. The best one we visited in Bansko.
I liked the spa facilities, the room, the location, and the price. It was excellent value for money, although I suspect that the low price was due to the timing (towards the end of the season).
There are no English speaking channels on TV. All channels are translated in Bulgarian and in general there isn't any variety. This is important because Bansko is not a place with many options in your nightlife and especially if you ski you might want to spent a relaxing late evening in your room.
when we arrived they couldn't find our reservation. the bathroom was not clean upon arrival and we had to call the reception to send someone clean it.the swiming pool was cold.
It is not a 5 stars, maybe a 3. Studio and toilet was tiny, we asked for a view and were turned to the parking. Swimming pool was cold, couldn't use it.
Friendliness of staff. Nothing too much trouble.Excellent facilities Very comfortable room.
Restaurant staff delightful but course at dinner came in completely wrong order.Breakfasts beautifully served and presented but plate contained everything and despite trying to explain only needed one quarter of food so most returned despite quality
Well furnished studio (including kitchen), private indoor parking, good quality breakfast, very close to gondola lift.
Shower cabin too small
Liked the one bedroom apartment, the spa facilities and the layout
Liked the spa facilities and that 1 bedroom apartment, breakfast was also good
Banskon talviurheilukeskus sijaitsee 1 minuutin ajomatkan päässä ja Dobrinishten talviurheilukeskus sijaitsee 12 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, matkatavarasäilytys ja pyykinpesutilat. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.