Halvat lennot Sofia

Plussat: Great crew.

Miinukset: Ran out of business class meal. Substituted a Econ class.

Plussat: The crew was informative

Miinukset: Inflight sandwiches

Miinukset: Everything was OK

Plussat: Loved the smooth ride.

Miinukset: Bathroom was pretty nasty

Plussat: Despite being a short flight, they gave food

Miinukset: Nothing. All ok

Plussat: Entertainment system

Miinukset: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Plussat: Exit row seat had much more space for legs, very much worth the upcharge for this seat.

Miinukset: Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold.

Plussat: The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful.

Miinukset: Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat.

Plussat: Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro.

Miinukset: Seat recline was broken- wouldn’t hold position.

Miinukset: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Plussat: Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it.

Miinukset: Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++

Plussat: flights on time. special meals I ordered were provided.

Miinukset: very long check-in line. took over 1hr to check in. tried to check-in online in advance, but system did not allow me to do this.

Plussat: Great new airport. Friendly staff. Traveled with them before and will again. Great rate and 2 bags!

Miinukset: Cabin temperature was too warm

Plussat: Crew was excellent, seats were comfy.

Miinukset: Delay due to strike

Plussat: Staff were professional and polite.

Miinukset: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Plussat: Great crew.

Miinukset: Ran out of business class meal. Substituted a Econ class.

Plussat: The crew was very kind

Miinukset: The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS.

Plussat: Nothing

Miinukset: The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs.

Plussat: the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception.

Miinukset: the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport.

Miinukset: Arms rest are pretty small

Plussat: Comfort

Miinukset: Wifi on klm

Plussat: Everything works and quick to get to destination.

Plussat: Flight was on time.

Miinukset: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Plussat: Klm's consistantly high standards in everything they do.

Miinukset: Nothing

Miinukset: A crew member fell ill before take off so we had to taxi back to the terminal - and extra 1.5 hours !

Plussat: Pilot announcements were very clear

Miinukset: Too many oversized cabin bags

Plussat: It was great.

Plussat: Crew good, food okish.

Miinukset: Entertainment system below average. Disembarkment was poorly handled and resulted in big delays.

Plussat: Food was great, service was also amazing.

Miinukset: The seats are so small and so uncomfortable, it almost made the 11hr flight unbeatable

Miinukset: thanks for all from kayak

Plussat: Timelines of flight and courtesy of staff

Miinukset: Less waiting at Istanbul airport for next flight

Plussat: Yes

Miinukset: Everything was good

Plussat: Impressive service... amazing crew, very friendly and professional

Miinukset: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Plussat: The crews were pretty great!

Miinukset: The regulating of the temperature.

Miinukset: When its rain we shouldn’t walk to the air plain

Miinukset: The airport is not proper for travels , you need at least 2 hours to finish from the long lines and finding your way to the right location before the immigration and run to the gate if you are in good shape minimum from 10 to 15 minutes

Miinukset: Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again.

Plussat: Very good leg room and comfortable seat.

Miinukset: Air circulation on the jfk ist flight was absent and my wife almost suffocated and has to get closer to an exit door to get some air. Last time to use turkish airline

Plussat: Customer care was super supportive

Miinukset: Inflight sandwiches

Miinukset: When its rain we shouldn’t walk to the air plain

Plussat: Muslim food

Miinukset: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Plussat: Dc to Turkey flight. Great ++ Turkey to Delhi. Ok —

Miinukset: Flight from Istanbul to Delhi was nightmare. It was like a local flight. Nothing called as comfort was there. I had to pay my own $ for alcohol and some snacks and 1 extra burger.

Plussat: The crew were very professional

Miinukset: If Turkish Aiine can provide guest WiFi by the gate are while people are waiting

Plussat: Crew was excellent, meals were excellent.

Miinukset: More seating space but that won't happen.

Miinukset: Vegetarian food. 30% of people are vegetarian

Plussat: Almost everything, especially the crew.

Miinukset: Don’t feel like anything should be better to be honest

Miinukset: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Plussat: Confort and kindness

Miinukset: It was too cold

Plussat: Comfort

Miinukset: Wifi on klm

Plussat: comfortable

Miinukset: some food was frozen when served (salad and cheese). Coffee wasn't that great either.

Plussat: Turkish Airlines is a class act.

Miinukset: My rating on boarding is due -- entirely -- on the poorly designed new Istanbul airport. Seems that bigness and lots of duty free shops were given a priority over ease of making connections. Horrible.

Plussat: Very comfortable overall

Miinukset: Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care.

Miinukset: I would definitely have vegetarian food. 30% of population is vegetarian