Very clean and good staff
Had a meal the girl could not understand english the food was cold when asked to re heat it the chef another girl was very rude I have eaten there before and was pleased with the meal and servive this time was a let down
the road to the hotel
good organisation of the facilitas, execelent room, friendly staff,good food in the restorant.
breakfast,the room,swimming pool,sauna,transportation to ski area
The staff were not very freindly. No receipts were given for drinks. No shuttle bus available
-the fact that the spa centre (swimming pool) has been closed before closing hours - 20 minutes before / same was happening with the openining hours (the swimming pool was covered after one hour from opening)/ the fact that I have been asked at the reception,at the end of my stay, to pay a beer from mini bar even if we do not drink alcohol (at the end they were convinced)
The rooms were clean, comfortable and spacious. Breakfast was very good. The bus from the hotel to the lifts was very convenient and frequent. The spa facilities also added an extra point.
The temperature in the hotel was very high. When the hotel is crowded two breakfast buffets would be more helpful for the guests. There was a lot of smoke in the cafe of the first floor. Also, there was no jacuzzi.
everything was perfect.the room,the service,the spa.the hotel was very clean at all areas.for the things that they offer relative with the price its worth every cent.
I believe that the room could be more warmer than it was.we staid outside the main building at the apartments.also the prices at the bar was a little bit higher than we expected to be.the breakfast and the buffet was average.
when we got there we got a room that was cold,there was no light in the corridor outside the room,and the telephone was broken. After a chat with the hotel manager we got a very good room . Though all that took almost an hour (evening) while we were very tired and that was the time we planned to spend in the swimming pool,which was closed by the time we got arranged in our room.
if the room is not in the main building... its not very comfortble... because everything including swimming pool and spa are in the main building.
friendliness of staff , spacious rooms , swimming pool , sumptuous breakfast ( included in price !! )
St. Ivan Rilski Hotel & Apartments sijaitsee hiihtohissien lähellä, ja Banskon talviurheilukeskus sijaitsee 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, limusiini- / town car -palvelu ja kuivapesula-/pesulapalvelut. Tämä hotelli tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Asiakkailla on käytössään maksulliset lentokenttäkuljetukset ja maksulliset kuljetukset rautatieasemalta majoitusliikkeeseen.
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