Beaumont hotellia

Plussat: We didn’t check in until almost midnight and our room was still available and they didn’t give us attitude about being late. David provided great recommendations for food places and insider tips. We even checked out late, late as in 2:30 late. Overall everything was good. We’ll definitely return to this hotel.

Miinukset: We liked everything.

Miinukset: There were bugs in the room and housekeeping didn't come until I called 3 times. The young lady did not vacuum well or dust the room. She didn't bring clean towels as requested. The outside eating facilities were fithy.

Plussat: The staff was very helpful and had such an optimistic attitude, the room Was above our expectations and we are eager to go back on our future trips

Plussat: Breakfast was good front desk clerks were awesome

Plussat: Good location

Miinukset: N/A

Plussat: The staff was excellent. Cleanliness of the rooms and the whole establishment was spotless. I also felt very safe when coming and going.

Plussat: Layout of room

Miinukset: It was not clean, smelled bad and someone had smoked ALOT in our room before us.

Plussat: free breakfast and happy hour

Miinukset: My toilet flooded the bathroom the first time i used it. had to use my towels to clean up

Plussat: Everything was fine except...

Miinukset: ...The ad said Pet-friendly. Which means pets can stay which is good. But at the desk they told us that it would cost $100 for a dog to sleep in our room where we would only be for six hours. I wish we would have known there was a $100 fee.

Plussat: Best hotel we have stayed in down there in Beaumont

Miinukset: We thought the free breakfast sucked

Plussat: Very clean, comfortable rooms. Staff was friendly and helpful.

Miinukset: Nothing at all. Excellent

Plussat: Location was far enough off the highway to avoid road noise.

Miinukset: Room was relatively clean; but the bed was terribly uncomfortable. @ breakfast, some guest must be permanent residents. there were a few ladies with 7 kids in their pj's taking up the entire TINY area fixing their food. you're an adult, put on clothes!

Plussat: Staff was friendly and room was comfortable.

Miinukset: No complaints.

Plussat: The room was Amazing, Clean and big. We loved that it had a mini apartment feel, kitchenette , dish washer , dishes, refrigerator, microwave was a Huge plus. Staff were friendly and helpful. Breakfast and Dinner was Excellent! Convient little store to buy snacks and other things. We enjoyed mini golf and our 9yr old loved the pool. We can't wait to stay in Homewood Suites again.

Miinukset: Only downfall was a storm on our last night took out the power so no hot shower or T.V. and the option to stay another day was out. This is not the fault of the Hotel.

Plussat: The rooms were spacious. The beds were extremely comfortable.

Plussat: Very clean and calm environment

Plussat: Rooms were nice with the kitchen in them.

Plussat: Cleanliness

Plussat: The location was excellent.

Miinukset: Breakfast was subpar, pool had leaves in it. No trash liners in room. Way Overpriced. I was very unhappy about that!

Plussat: Nice modern facility with friendly and efficient staff.

Miinukset: Not at all.

Plussat: Good location. Clean room.

Miinukset: The entire hotel has strong musty sme especially the 1st floor. Our room had the heater on full blast. Took a long time to cool off. The carpet felt wet and the room had a musty smell as well. The fitness room had rusty equipment and no water available.

Plussat: Beds were comfortable, breakfast was good

Plussat: My teenage daughter checked the bathroom as soon as we entered the room. She said, "Wow! This place is spotless!" I knew I made the right choice. Everything that you would expect from one of the high end name brands was there...clean white sheets, mini-fridge, couch, lots of TV channels, etc. room was large and had a curtain divider between the bed and couch. If I had came to the hotel blindfolded, it would be hard to tell if I was in a $250 per night room or a $100. Like a diamond in the rough considering the location.

Miinukset: Breakfast was a bit lean, but they did have a waffle machine and the usual breakfast items you'd expect at this level.

Plussat: Nice large room. Very quiet hotel and very comfortable beds.

Plussat: Everything was clean and well maintained. Also a good location.

Miinukset: Did not like how the eggs were prepared.I like them to be scrambled and not in shape of a hockey puck.

Plussat: Everything

Miinukset: It was all amazing

Plussat: The breakfast was delicious. I liked the omelettes that were made to order. The holiday decorations were beautiful. Great spots for holiday pictures.

Miinukset: N/A

Plussat: Everyone with guest services was courteous, helpful, and a pleasure to deal with.

Plussat: Hieno hinta/laatusuhde!

Miinukset: Hieman liikenteen melua...

Miinukset: Extremely rude and unhelpful woman working the front desk. Otherwise, a good hotel.

Plussat: Front desk staff were friendly. Justin and Courtney were helpful and did what they could to mitigate my problem.

Miinukset: Cleaning staff did not clean my room my last day. I had to go to the front desk to get clean towels just so we could shower that night. I had to put out all the dirty towels from previous night out in hallway and the trash. I even reminded the ladies to clean the room since it was still not clean when we returned at 3pm to get dressed to go back out and 2-3 ladies were still cleaning rooms on our floor. . When we left at 4-4:30, I assumed it would be clean upon our return that night. To my surprise, it wasn’t. I’ve NEVER had that happen before at any hotel.

Plussat: Nice sized lobby with plenty of seating for chatting with family

Miinukset: Poor lighting, one lamp even was missing a bulb. Housekeeping did not replace coffee for next morning. Ice machines on all floors were out of ice. The entrance was not clearly marked from service road.

Plussat: Everything!

Plussat: Easy access to the highway.

Miinukset: Bathroom needed updating-no continental breakfast.

Plussat: Room was clean and bed was comfortable. Bed linens were crisp and clean.

Miinukset: Breakfast was expensive 11.99 the hotel literature said 9.99. Limited food offerings

Plussat: Need to improve lighting in rooms

Plussat: Clean and neat to perfection!

Miinukset: There was a huge cockroach in my room... so that was pretty gross and creepy

Plussat: Everything, the food is really good, all of the staff has been amazing, from checking in, to the pool attendant, to the breakfast servers, they have all been very sweet, and happy, and helpful. It was our first time and they made it so easy. The breakfast omelets were really good, so was the buffet. The pool is nice and clean, rooms were big and bed was so comfy. We did this for our 1 year anniversary since I'm pregnant we didnt end up keeping our other plans and decided to go with this, will definitely be back.

Miinukset: Nothing.

Plussat: Roaches in the bathroom and stains in the tub stains in the bed

Miinukset: Everything was nasty

Miinukset: Very disappointed in our stay. I will not return. Should have stayed at Fairfield. The parking is horrible, the so called complimentary breakfast cost us 12.00 for 2 pieces, of bacon and a scrambled egg.. Absolutely, ridiculous. The room had a horrible odor that i had to go out and buy air freshener to be able to tolerate staying in the room. I’m sorry, but For 115.00 a night , i’m disappointed. DO NOT STAY HERE..

Miinukset: Way over price when all the facilities are down due to storm. Not going to stay again

Plussat: There was a roach on the wall in my room and that kinda was a down side. Room wasn’t all that they cracked it out to be either. It’s by a few nice restaurants so that was nice.

Plussat: Quietness

Miinukset: The shower pressure was very low and the water noise in the wall like it was air in the lines

Plussat: Everything

Miinukset: N/A

Plussat: Location

Miinukset: The hotel has completed some renovations. Needs to continue updating

Plussat: The bed was comfortable; The pillows were not. The AC in room 713 did not cool down the room and was unsatisfactory. When a door would shut throughout the floor and adjacent rooms, it was well heard. This included early morning hours and nights. Understandably, the hotel was under renovation from TS Imelda still, but the tavern and restaurant were unsatisfactory. Front desk staff were not welcoming and gave no guidance as to amenities. Exterior windows need to be cleaned, residue made them cloudy.

Miinukset: See above.

Plussat: Everything

Miinukset: Nothing

Plussat: The room was clean and the bed was comfortable. They were doing a good job of getting the hotel back up and running at full strength after being hit my storm Imelda.

Miinukset: The pillows were flat, no support.

Miinukset: Your Bed, you need to replace the old Mattress.

Plussat: The cafe they have is very convenient. Unfortunately the property had been flooded, was under construction, and was a bit of a mess. But the woman at the front desk was lovely. My mother needed a handicap room, and they had no first floor rooms (and no elevator) due to the flood. But she tried very hard to find one at another hotel (none available, unfortunately). Somehow they had the cafe up and running which was great!

Miinukset: Given that the booking request included a handicap room, it was clear that we were travelling with someone who MUST have either first floor room or elevator, and a bathroom with grab bars. When the hotel flooded, they only sent an email, which (give the volume of daily email), I never saw. I would have expected a text or a phone call when personal safety is at stake. It was most unfortunate, as I've stayed at this property before and have always enjoyed it. I won't bore you with what we had to do to get my mother up and down the stairs to the 2nd floor room, which is all that was available.

Plussat: The Staff , always

Plussat: The room was very neat and clean.Everything was so clean and comfortable!!

Miinukset: Around 9:39 p.m. the lights went out and stayed out until 7:00 the next morning.We were on the 3rd floor so trying to find the stairs in pure darkness was out of the question.We were hot and had a very uncomfortable night.It was not the hotels, fault.An 18 wheeler had hit a pole and several places were affected.Needless to say, we packed up and left as soon as some daylight came.The lady at the front desk was very nice.She apologized and informed us that we would get our money back for the inconvenience.

Plussat: Room

Miinukset: They are under reconstruction from the flood. The bottom floor is closed and there are no elevators. There is no access to workout room, pool or computer. I understand all this but the bad part is the price was the same I always pay at this hotel.

Plussat: Our room looked recently renovated

Miinukset: First floor renovation in progress and was not informed prior. Not good for a family with small children to walk through in order to get to the stairs to go up to room. Yes the elevator was not in service. The a/c unit in the room poured water all night.

Plussat: Nice jacuzzi area.

Miinukset: The power went out & stayed out from 10 p.m. to about 7 the next morning. No generator & it was super hot. No breakfast.

Plussat: Staff was so very friendly. Room was clean and comfortable.

Plussat: The atmosphere was wonderful.

Miinukset: Approximately 5hrs after check in the hotel lost electrical power due to an automobile accident within a few blocks of the location. Unfortunately we were forced to leave after 4hrs of no power at 11p on 8/31/19. VERY disappointing evening

Plussat: The room was nice and big and the bed was soft and comfy.

Miinukset: Only thing was they where still fixing the first floor do to the food. But other than that the place was amazing.

Plussat: Location

Miinukset: No free breakfast but everything else was great

Plussat: N/a

Miinukset: Was under construction and wasn't notified until I got there. Due to flood they had months ago

Miinukset: Was being remodeled from a storm so not much to it everything closed

Plussat: Bed was very comfortable room was clean and quiet will return

Plussat: Nothing

Miinukset: Smelled , did not honor free breakfast, no call back from manager

Plussat: Good hotel

Miinukset: Restaurant was not good.

Plussat: The beds were comfortable.

Miinukset: The bathroom could have been cleaner there were hand prints on the white walls in the shower and the towels looked dirty. The shower tub filled up everytime because the drain wasnt working efficiently. The area seemed kinda sketchy and I was constantly worried about my car. Kind of over priced and talked up when it wasnt all the way deserved in my opinion.

Plussat: The staff and the updated look as nd feel to the lobby and rooms.

Miinukset: The staff was very helpful, the building was very clean and nice...until I got off the elevator to the third floor. It smelled absolutely awful.

Plussat: Really comfy bed. Nice modern room. Great pool. Friendly staff

Miinukset: Not close to downtown

Plussat: Great room with big TV screen

Miinukset: No

Plussat: Bed was great. Very clean. Good selection of TV channels.

Miinukset: Having to pay for the same breakfast that other hotels give for free.

Miinukset: The whole 2nd floor had a horrible smell.

Plussat: They have the best beds!

Plussat: Location to work

Miinukset: Front office staff was extremely rude to another guest. Guest requested new bedding because her bedding had not been changed. Hotel employee told her to call housekeeper and that she was already home. One employee did call housekeeper .

Plussat: They assigned me a Suite. Really big nice room.

Miinukset: No

Plussat: The room

Miinukset: Had a problem with keys not working

Plussat: Helpful friendly staff and a great breakfast!

Miinukset: Nothing

Plussat: From check in to check out the staff was exceptional. The room was very nice, clean and comfortable. Very close to Ford Park where my grandson was playing baseball. Also plenty of restaurants so we had a variety of food to choose from.

Miinukset: Nothing that I didn’t like. The only thing I would change is the outside smoking. I do smoke outside at home so that was not a problem but I would have liked a seating area outside other than the pool which was not open yet for the season.

Plussat: The hotel was very well kept, staff was friendly and room was great!

Plussat: price was right

Miinukset: front desk rep morning of march 11 should not be employed in any business where customer contact is part of the job. i was awakened before 6 am by someone saying he was my “room mate” as assigned by the front desk! front desk was very rude when i called and when confronted personally shortly thereafter. the “intruder” was given a door key that worked but thankfully i’d set the deadbolt. i requested the hotel manager call me but never received that call! the march 11 afternoon staff were much more professional and comped the first night as they should have.

Plussat: The level of hospitality.

Miinukset: N/a

Plussat: Leaving

Miinukset: Several different things

Plussat: Comfortable bed

Plussat: The room was clean and spacious. The breakfast was good.

Miinukset: The only elevator in the hotel was broken and we were not informed until we arrived at 10pm that night but they informed other guests. Then we had to walk up 3 flights of stairs with all our luggage.

Plussat: Rooms were newly remodeled

Miinukset: They started charging for pets as of 01FEB

Plussat: Breakfast

Miinukset: Room reeked of dog urine with a/c off. It was horrible and too cold for a/c. Sold out said nothing they could do.

Plussat: Location was good and overall good experience. Bed was very comfortable.

Miinukset: Breakfast was almost nonexistent with only cold items. Early AM staff was not very customer service focused and seemed disinterested.

Plussat: Clean quiet and great location. The business center was average and could use a little upgrade. Other than that it was enjoyable.

Plussat: I was pleasantly surprised by the attention to detail it had in the layout out of the room. Cleanliness was excellent.

Miinukset: Heat/AC unusual: it automatically alternated between heat and cold A/C. When thermostat setting was reached with heat, cold, chilled A/C air was then blow into the room instead of the heat just turning off. This made room get cold quickly.

Miinukset: Staff was rude.

Plussat: The bed

Miinukset: NA

Plussat: The staff was very attentive and accommodating.

Miinukset: The toilet wouldn’t flush at first. I had to get a plunger from the front desk. The water wouldn’t get hot and the A/C started leaking.

Plussat: People

Miinukset: No hot water for shower

Plussat: Nice big room

Miinukset: Need more help at front desk.

Plussat: THE WAY IT WAS LAYED OUT AND PEACEFULINESS.

Miinukset: NOTHING REALLY.

Plussat: Staff. Kitchen.

Miinukset: Bed was very lumpy.

Plussat: Clean and comfortable. The staff was fantastic and I never passed one single person that didnt acknowledge or ask me if I needed anything . . The rooms were very space efficient. I loved the shelves in the bathroom and kitchen area .great experience

Miinukset: No breakfast

Plussat: Room layout

Miinukset: Cleaniness

Miinukset: Pet charge!!! Was supposed to be pet friendly!! Did not tell us there was such a high charge for pet!!

Plussat: Facility was clean. Check in was easy and the staff was very friendly. Breakfast is good. Rooms are clean and kept up with. Safe in the room is helpful.

Miinukset: If I have one complaint it’s the comfort of the bed. I can feel the springs. The Bed is not soft at all. Kids running up and down the stairs after 11p was disturbing but it did end after 10-15 min. Parking is a pain in the Ask. If you get there a little later it’s very difficult to park.

Plussat: I liked the convenience of the access to the main streets and highways.

Miinukset: The room is was in was very dusty.

Plussat: Front office staff very accommodating and communicates well.

Miinukset: Hallways upstairs had fowl oder. Parking was extremely limited!

Plussat: Location was good.

Miinukset: They had to move to another because the first room had termites flying around. Then they move to a room that had a bad smoke out smell that was horrible. Don't want to stay there ever again!!!

Plussat: The staff was very friendly and the room was very clean and comfortable

Plussat: Location

Miinukset: Hotel room smelled like smoke. Breakfast is not very good.

Plussat: Nothing

Miinukset: I'm trying to get my money back, because it was so bad I didn't even stay there. I got a room at a different hotel for the night! No elevator, felt unsafe, room smelled old and hallways smelled like strong cigarette smoke!

Plussat: Breakfast was fresh and hot. Much appreciated.

Miinukset: Nothing

Plussat: Breakfast was decent

Miinukset: Noise from room above was terrible. Running and jumping. Complained to front desk about 9 pm. Noise did not stop until around midnight.

Plussat: It was right on the interstate.

Miinukset: It was very noisy being next to the interstate, the air conditioner would not continuously stay on, and the toilet barely flushed.

Plussat: Good selection.

Plussat: Good convenient location next to the freeway. i got a room near the back to be as quiet as possible. Reception were very helpful and got my room ready quickly after i arrived earlier than the normal check-in time. They also helped me a lot with a troublesome cell phone issue. Very good service. WIFI worked very well, which is not always the case in mid-range hotels.

Miinukset: The main hallway was being redecorated which left a smell of paint and some paint/plaster stains on the carpet, but no big deal really. Room not as quiet as one could hope for, but again no drama. The AC in my room was not working properly and i was too hot the first night. They fitted a completely new one next day. Excellent swift reaction.

Plussat: Very confortable bed.

Miinukset: I asked for a non smoking room and the smell of smoke was unbearable. However, when I asked for a different room, my request was granted immediately. Unfortunately, there were two small cockroaches in the bathroom.

Plussat: No carpet in my room. Helpful front desk person. No funny smells in my room. The bed and bedding were wonderful. The room looked nice.

Plussat: It was ok good to rest a night

Miinukset: They Left some trash in the room and the fan was broken It wouldn't turn of.but it was ok

Plussat: Very nice rooms

Miinukset: Rain gutters clogged in the back pouring water onto the walkway was very loud. Causing rot on 2nd floor facia board. If they are going to enclose the gutter downspouts in the stucco pillars they should use PVC pipe, not standard gutter downspouts.

Plussat: Convient area

Miinukset: The beds were neatly fixed but the sheets were dirty

Plussat: The rooms were nice The Staff were wonderful good breakfast filled all our needs

Plussat: Friendly staff. Fabulous Cajun restaurant right across the street!

Miinukset: Great place for us to stay overnight. Recently updated hotel with large, pleasantly decorated rooms. King bed was very comfortable and bathroom was clean. Good breakfast,

Miinukset: Needs an overhaul. New paint, powerwash drives,and breakfast needs more egg choices

Plussat: Friendly staff, clean room, comfy bed, cold AC.

Miinukset: Needs more outside lighting

Plussat: Nothing

Miinukset: I did not like the fact that someone was murdered outside my room door and the hotel refuses to give a refund.

Miinukset: This place felt like a cess pool. I'm inclined to get a hepatitis shot after spending the night there.

Plussat: Everything is good

Miinukset: NO

Plussat: Breakfast area was messy and looked dirty. Some old looking packaged muffins, and some cereal. Employees working the front desk were arguing and should have been paying attention to the messy breakfast area.

Miinukset: Nothing

Plussat: Rooms are very well furnished, love seat, desk, armoire, refrigerator, microwave. Well maintained. Very clean. Modern additions, like USB recharging ports.

Plussat: We did not enjoy our stay at all---everything of poor quality and we had to ask for a blanket, extra washcloth, coffee and more. When one of the ladies in our group could only eat one of the muffins, she was asked to put the other one back in the basket and not waste it! Overall, they seem to be really watching every little expense. one soap for both face and body, one towel,one coffee,etc.

Miinukset: The people were very friendly---the ones on the desk and the one doing the cleaning.

Plussat: Very poor and limited We went to the nearby Subway`

Miinukset: The phone didn't work either to reception or to dial out A light bulb needed changing as it was flickering There was no information re Tv channels the tv guide on the tv didn't work We found an old cup under the bed Got the impression that they do the minimum they can get away with

Plussat: It was close to where I wanted to be

Miinukset: The bed was so uncomfortable we both woke hurting . A lot of parts damage was just fixed poorly

Plussat: ?

Miinukset: Room smelled, no toilet paper, no towels... don't go!

Plussat: We did enjoy our stay. The staff was very congenial and accommodating. If/when occasion comes again we will book with Scottish Inn again.

Miinukset: The shower/tub is beginning to show pink mold and needs to be sanitized against it.

Plussat: clean, comfy, and finished - not being redone while i was there

Plussat: It was a place to get me off the road for cheap. I guess you get what you pay for.

Miinukset: They do not leave the AC on on in the room at all so when you open the door in the Texas heat it hits you in the face, so don't expect to unpack and relax when you walk in. Also the sink and the toilet wasn't draining. You also get a wake call at 10:15 to remind you that your check out is coming whether you asked for it or not. I would not reccomend and will never stay there again...the staff acted like they didn't care

Plussat: The cleanliness of the room was as advertised

Miinukset: The renovation and the lack of hot water.

Plussat: Love the staff and the rooms were very clean and nice. Bed was comfortable.

Plussat: ...

Miinukset: Hot

Plussat: Room was spacious.

Miinukset: 1. Noisy/ Loud hotel lobby late at night. 2. Shower handle was broken, Notified front desk staff. 3. Bathtub had slow/no drainage for water from shower, notified front desk staff. 4. Hotel had no free breakfast that was advertised.

Plussat: The room renovations are nice, and we are glad that someone has decided to update this hotel. Our initial request to have a room located away from the noisy bar area was honored when we checked in.

Miinukset: Our first room would not cool. The thermostat hovered between 79 - 80 degrees, and we called the front desk several times to seek assistance. No one came to the room to fix the AC. We finally had to demand another room. Not happy with service or staff.

Plussat: Of the few decent options available in beaumont, this one was okay.

Miinukset: I did not like paying a $25 fee upon checking into the hotel. The 25 dollars would have made the difference between that hotel and another. If I book online, I expect that to be the total price. Being on the first floor, next to the elevator.... I felt

Plussat: Location ONLY

Miinukset: They have overcharged my card and when I call they say they have to check on it and call me back and no one ever does! Will never stay here again NOR recommend to anyone else

Plussat: King suite room n view

Miinukset: Jacuzzi was out of order was very disappointed

Plussat: Everything

Miinukset: No

Plussat: Wonderful and friendly staff .

Plussat: Easy for competition

Miinukset: Once checked in. Got to the room and had a bag of groceries in the cabinet,microwave was sticky on the handle, neither phone worked, needed batteries in remotes for tv. But the rest was perfect

Plussat: The staff was very accommodating and pleasant

Plussat: The location

Miinukset: The bathroom was dirty. There was hair in the bathtub and the bathtub had a ring around it. It was not clean. The air conditioner was not working properly. We had to drop the air to 60 and still it was uncomfortable.

Plussat: Location was perfect

Miinukset: Yes Hotel had roaches in the room. Nasty!!

Plussat: Breakfast area was fabulous! Looks like it was newly remodeled.

Miinukset: We checked in front desk did not seem like the normal Holiday Inn Express experience we have had in the past. We were given room 213. When we walked down the hall there was a definite musty smell. Not sure if building has had a lot of water damage, however we did notice a large area in the ceiling of the breakfast room. Room 213 was less then desirable. The curtains were too small for the window, torn and did not cover for privacy. The roller chair looked very torn, worn and disgusting. There was mold showing around the window incasement. We were given another room on the same floor. Why is there never ice machines on floor 2 in Holiday Inn Expresses? Noticed this in another one of their hotels as well. Room 235 was much nicer, cleaner and larger. My complaint for this room is the freezer was frozen shut. Because we are car traveling, we had a cooler with freezer packs. Was not able to refreeze.

Plussat: The room overall and the breakfast.

Miinukset: No

Plussat: Convenience and value

Miinukset: A little hard to find

Plussat: It was clean and comfortable.

Miinukset: The service at the front desk wasn’t great.

Plussat: updated rooms, quiet, location good

Miinukset: carpet in room needed cleaned

Miinukset: Carpets were filthy, there was a sock from a previous guest on the floor of our room, cleaning staff just forgot our room one day.

Plussat: Hotel was fine, people friendly

Miinukset: The carpeting in the room was very dirty and stains. The topper was a cockroach running across the carpet. I mentioned it to the desk attendent when we checked out

Plussat: Location and it is nice and clean and friendly people

Plussat: Good Breakfast with warm cinnamon rolls.

Miinukset: All good.

Plussat: Super fast check in. Receptionist had our key and receipt waiting for us when we got there. Love that! Literally less than a minute to check in.

Plussat: Not much

Miinukset: The location the feeling of being unsafe a cold tile floor no carpet at all not a good experience at all

Plussat: Staff is very helpful & kind!

Miinukset: It would be nice for them to have a bigger fitness area.

Plussat: My room was constantly cleaned

Miinukset: I wish there was more to offer for breakfast

Plussat: Nothing

Miinukset: Management was rude and greedy.

Plussat: It was quite and tucked away.

Miinukset: It wasn’t as clean as I thought it would be. The photos on the website or not a good depiction of the actual property.

Plussat: The bed was comfortable. Easy check in process and the location was very convenient.

Miinukset: I did not like the pillows. The rooms smelled damp. Breakfast was subpar. Restroom towels appeared very dirty. Shower had low water pressure

Plussat: The location was right by everything I needed access to.

Miinukset: when I entered the elevator to go to my room on the second floor, it smelled like weed. When I got on the second floor it smelled like EVERY room was hotboxed. The room was musty,bathtub was not clean, bedding stunk. Terrible customer service...

Plussat: I really thought the property was clean and comfortable and the staff was lovely

Miinukset: No complaints

Plussat: Convenient location, and simple rating for accommodations. I have utilized this facility many times over the years.

Miinukset: I wish the Front Desk Staff was more knowledgeable and consistent on handling the simple customer service details. It seemed as though, only the management team knew how to address certain issues.

Plussat: Price

Miinukset: Both night stands and chest of drawers were missing drawers. The toilet tissue rack was missing and the wall was painted to cover the former TP holder. Had to access TP from the floor.

Plussat: Hotel receptionist was polite and professional when checking out.

Miinukset: Worn furniture, torn window curtain, torn shower curtain, dirty cover on ironing board, no closet to hang clothes, hair in shower, burnt smell when turning on heat

Plussat: Rooms are nice and cozy. Also very roomy

Miinukset: Waffle maker wasn't working properly

Plussat: Pleasant staff and clean, comfortable rooms. Just what you need for quick trips.

Plussat: Rooms seem to be new w very nice furniture was def worth the money and will be back

Miinukset: They were extremely reluctant to give us enough towels for the 3 people staying there.

Plussat: The staff member was courteous and efficient. He did a great job of quickly getting me booked and to the room. No one was hanging around the building making you feel uncomfortable. This was not true at a different inn used on a previous visit.

Miinukset: Nothing. The stay was comfortable. Can expect perfect quiet next to a busy Interstate.

Plussat: That I was able to get to the hwy quickly to go to casino and easy to get back. Rooms are always clean and they make sure you have enough of what you need. Towels etc.

Miinukset: There was nothing not to like. It is a wonderful place and easy access to hwy.

Plussat: The staff was friendly!

Miinukset: The pictures on-line are deceiving. The beds and pillows were not comfortable. The curtain rod was rusted. There was a big hair ball on the floor. You had to hold down the toilet for ten seconds in order for it flush. Patio furniture would have been nice in the pool area. The breakfast area was not appealing. Skipped out on that. Overpriced!!!!

Plussat: It was very easy to get to and from where we needed to be. We had an unexpected upgrade upon arrival (small kitchenette). Front office staff very helpful and courteous.

Miinukset: Blow dryer didn't work. No kleenex. Toilet leaked.

Miinukset: Bed too firm. Need softer pillows

Plussat: It was clean and the updated room was nice but overall i really don’t think I will stay again.

Miinukset: The top bolt lock was missing, the shower had no spray power, the breakfast for very bare minimal. No tissue in the room and I ask for an extra towel for my daughter and I get a look for them and then I’m asked we’ll how many towels are in your room. It made me feel like I was trying to steal a towel. Wow